both thoose sportsbook slow paying me.
I feel Im slowpayed from both and I feel they both playing games with me, Now its my descicion show how awful gambling-world is from my view.
. its tuff for a gambler just to win on gambling but when you finally win -its tuff get your money.
Im just so tired of all email-work so I decide show you how it is deposit to low-graded companies. instead for this I want study stats for MLB but this XXXX take all work and energy for me.
Thats why I decide to show some of the emails and chats.
matt at wagerweb told me my roll overs was fixed and give me some hope. He told me to help me out.
wagerweb;
Sent: Tuesday, April 15, 2008 7:02 AM
To: matt@wagerweb.com
Subject: roll over
matt. please reply as fast as possible.
can you please tell me exactly how much more I have to wager before payout( my roll overs)
date 15/4.
Mr. XXXXXXX,
Hello, as of today you have rolled over, $11451.8.
Thank you,
Matt
Sent: Thursday, April 17, 2008 9:36 AM
To: matt@wagerweb.com
Subject: RE: roll over
you count wrong.
please reply my last replies for this.
How are you?
I now you really have tried to make the rollover.
Just to explain you.
When in the sports business you hear about the amount we mean the amount to win if we are betting on a negative money line and the risk amount when we bet on a positive money line.
As I said before I know you have really tried to cooperate in this matter.
So go ahead and just request your payout and I?ll help you in as much as I can.
I think you had sent me your neteller ID, but I?m not sure I can find it.
Request the payout as you would normally do but also send me your neteller id.
Thanks,
Matt
matt.(please reply this email yourself)
I now took contact with .
Bill Dozer
General Manager
SBR News LLC at SBR
he probably ask you why you dont reply this email.
Im not satiesfied with your slow customerservice. Last time it was good news from you, it was replied from accounting with bad news.
I feel its the same thing here and you playing games with me. YOU and accounting together.
Date: Sun, 20 Apr 2008 12:07:53 -0400
I?m sorry I couldn?t reply, I was off.
We don?t process payouts on the weekends, but 1st thing tomorrow morning I will take care of yours.
Thank you,
Matt
Monday, April 21, 2008 7:15 PM
To: matt@wagerweb.com
Subject: RE: roll over
still wait for the payout.
ok. I wait my payout for tomorrow(tomorrow is today monday) then. $2594.
netelleraccount XXXXXXX
thanks for answer me.
Matt.please reply again if you missed something
Date: Tue, 22 Apr 2008 12:24:54 -0400
Hello, accounting told me that they e-mail you yesterday.
Apparently we are having some problems with our neteller account.
Can I offer you any other methods? I recommend a FEDEX check or a bank wire.
Please let me know as soon as possible,
Matt
matt.
I really need it neteller. I need money to my netelleraccount.(not bank-wire or fedex)
if you can give me neteller some way Im very happy. or tell me how long it can take before neteller works for you again.
please reply again as soon as possible thanks.
Date: Tue, 22 Apr 2008 12:42:50 -0400
I have your payout request as number one priority, as soon as I hear something from our accounting dept I will have it processed and I will email you
Sent: Tuesday, April 22, 2008 12:47 PM
To: matt@wagerweb.com
Subject: RE: roll over
ok. thanks again matt.
just tell me how long you think it will take? more or less than 2 days?
please answer back this too.
many thanks
Subject: RE: roll over
Date: Tue, 22 Apr 2008 13:23:01 -0400
I hope less, but I will be looking into it
22 april 2008 20:45:53
Till: matt@wagerweb.com
ok. thanks again. I appreciate your cooperatipon.
since then I asked him a couple of emails but no replies for a couple a days again.
here is my chat with betruss( this sportbook is probably less chance get any money than wagerweb)
here is my chat with betruss before deposit and now last when I try to withrawal.
this was my 2d deposit to them. I made a third after this chat.
NOTE.robert told me netellerpayouts is possible.
Bobby: Or take the free play with only a 3 times rollover
you: I take the first one
you: Withdrawn from NETELLER account $500.00 USD
Bobby: Yes Neteller payouts are possible
Bobby: I see your deposit now.
here is today when chat with Viviana. please note I have a chat friday when they told me neteller-payouts was no problem.
lease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Viviana'
you: hallo
Viviana: Welcome to BetRuss, how can I assist you ?
you: I was talked to robert but he cut the line off
you: but. anyway. I still wait for the withrawal request
Viviana: one moment please
you: ok. I hold
Viviana: May I have your account number?
you: XXXXX
you: XXXXX
you: I took a walk with my dogs for 2 hours and the withrawal was cancelled by the sender neteller told me
you: I had only 1.5 hour on me to accept it.
you: and then it was cencelled so I never got the money
you: Dear XXXX The Peer-to-Peer transfer sent to you by shannazigan@hotmail.com has been cancelled by the sender.
you: that email I recieved from neteller
Viviana: ok let me check please
you: ok. thanks. I hold
Viviana: Ok, I apologize for that, there seems to be a problem with our neteller account, but we will send you a check instead
you: NO
you: I there is no problem
Viviana: Ok then what would be a payout option for you
Viviana: there is a problem with OUR neteller account
you: okey moneybookers
you: moneybookers are better for me
Viviana: I'm afraid it would have to be Money Gram, Western Union or Courier Check
you: you got problem with moneybookers too?
you: I was asked when deposit
you: and was toold it was no problem
Viviana: yes but an small issue has come up at the moment
Viviana: we hope to resolve it in no tiem
Viviana: this is just a one time thing
you: you can have it the same way you deposit from or moneybookers
Viviana: yes that is usually an option
you: so please send it moneybookers instead
Viviana: except today we are having a bit of a problem and can't come trough with that method
you: why?
Viviana: we can't do moneybookers at the moment
Viviana: please
Viviana: it has to be either check
Viviana: ** or Money Gram
you: thats stupid
Viviana: it's not stupid
you: you send 2500 earlier today
Viviana: I'm sure you have had problems with your bank accounts
you: and then sudden you cant
Viviana: or
Viviana: ewallets
Viviana: ok so those are the options right now, check, ** or **
you: just tell me why?
Viviana: that is a company matter
you: is it?
you: what about ME?
Viviana: I apologize I can't display that information for you
Viviana: no
Viviana: it has nothing to do with you
you: I need money to neteller or moneybookers
Viviana: NO can do right nowe
Viviana: sorry
you: okey then send it western union
Viviana: *now
you: everything instead
you: yes right now please.
Viviana: yes we can process it right now but it will be ready tomorrow
you: not today either?
you: you told me
Viviana: no I never said you will receive it today
you: when can I expect neteller earliest then?
you: I copy this chat and send it to billdozer of SBR sportbooksreview.
you: you C- ranked right now.
Viviana: we think the issue will be ready in a couple of days
Viviana: you can do whatever you think is best
Viviana: Neteller and Moneybookers
Viviana: have never been a payout option
you: okey. which going fastest
Viviana: we do exceptions for some customers
you: thats a lie.
Viviana: you can go online
you: I was told by robert
Viviana: and check it out
you: i COULD HAVE IT NETELLER
Viviana: I don't know why Robert told you that
Viviana: I will talk to him
you: AND YOU ALSO GIVE ME NETELLER EARLIER
Viviana: yes what I am trying to tell you is
you: BUT i ONLY GOT 1 HOUR ON ME
you: THEN YOU CANCELLED IT
Viviana: those were not official payout options
Viviana: we do exceptions
Viviana: for some customers
you: Dear XXXXXX The Peer-to-Peer transfer sent to you by shannazigan@hotmail.com has been cancelled by the sender.
Viviana: It was cancelled because we had a problem with neteller
you: i HAVE NO PROBLEM AT ALL WITH NETELLER.
Viviana: Is not your problem
Viviana: WE have a problem
you: OKEY SEND ME WESTERN UNION THEN
you: i LET ALL PEOPLE KNOW AT sbr IF THIS IS A SCAM OPERATION . IF YOU SEND THE MONEY. i LET THEM KNOW THAT TOO.
you: SO ITS YOUR CHOICE
Viviana: I am not scared
you: SCAM OR NOT SCAM
Viviana: because we are not a scam
Viviana: operation
Viviana: I have no doubt you will receive your money
you: WELL. THEN SEND IT
Viviana: no problem
Viviana: I will e-mail the information as soon as I have it
you: PLEASE
you: LET ME KNOW HOW MUCH YOU PLAN TO SEND
you: iM FROM XXXXX
you: AND HOPE THATS NO PROBLEM FOR WESTERN UNION
Viviana: yes we are aware
Viviana: No we already find out I will even send you the address for the closest office to you
you: CAN YOU PLEASE SEND ME 2500$ FIRST AS PLANNED.
Viviana: yes no problem
you: IF YOU JUST SEND ME 2500 PERHAPS i BET FOR THE REST OF MY MONEY
Viviana: I am quite sure you will
you: i HAVE TO THINK.
you: BUT 2500 i WANT AS SOON AS POSSIBLE
Viviana: yes
Viviana: I will e-mail you the information
you: THEN MY ADRESS
you: XXXXX
you: MY NAMEXXXXX
you: POSTAL CODE XXXX
Viviana: yes I have in on file I have confirm is correct
you: ANYTHING ELS YOU NEED?
Viviana: no that will be all
you: JUST TELL ME EVRYTHING ON YOUR FILE IS CORRECTLY
Viviana: everything on my file is exactly correct
you: THANK YOU.
Viviana: your welcome
you: THEN. i WAIT FOR THE REQUEST OF 2500 AND GOT IT CONFIRMED TO MY EMAIL. WITHIN LATEST TOMORROW? CORRECT?
Viviana: correct
you: THANKS vIVIANA. BYE SO LONG.
I LET YOU ALL KNOW IF I GET PAID.

I feel Im slowpayed from both and I feel they both playing games with me, Now its my descicion show how awful gambling-world is from my view.

. its tuff for a gambler just to win on gambling but when you finally win -its tuff get your money.

Im just so tired of all email-work so I decide show you how it is deposit to low-graded companies. instead for this I want study stats for MLB but this XXXX take all work and energy for me.

Thats why I decide to show some of the emails and chats.
matt at wagerweb told me my roll overs was fixed and give me some hope. He told me to help me out.
wagerweb;
Sent: Tuesday, April 15, 2008 7:02 AM
To: matt@wagerweb.com
Subject: roll over
matt. please reply as fast as possible.
can you please tell me exactly how much more I have to wager before payout( my roll overs)
date 15/4.
Mr. XXXXXXX,
Hello, as of today you have rolled over, $11451.8.
Thank you,
Matt
Sent: Thursday, April 17, 2008 9:36 AM
To: matt@wagerweb.com
Subject: RE: roll over
you count wrong.
please reply my last replies for this.
How are you?
I now you really have tried to make the rollover.
Just to explain you.
When in the sports business you hear about the amount we mean the amount to win if we are betting on a negative money line and the risk amount when we bet on a positive money line.
As I said before I know you have really tried to cooperate in this matter.
So go ahead and just request your payout and I?ll help you in as much as I can.
I think you had sent me your neteller ID, but I?m not sure I can find it.
Request the payout as you would normally do but also send me your neteller id.
Thanks,
Matt
matt.(please reply this email yourself)
I now took contact with .
Bill Dozer
General Manager
SBR News LLC at SBR
he probably ask you why you dont reply this email.
Im not satiesfied with your slow customerservice. Last time it was good news from you, it was replied from accounting with bad news.
I feel its the same thing here and you playing games with me. YOU and accounting together.
Date: Sun, 20 Apr 2008 12:07:53 -0400
I?m sorry I couldn?t reply, I was off.
We don?t process payouts on the weekends, but 1st thing tomorrow morning I will take care of yours.
Thank you,
Matt
Monday, April 21, 2008 7:15 PM
To: matt@wagerweb.com
Subject: RE: roll over
still wait for the payout.
ok. I wait my payout for tomorrow(tomorrow is today monday) then. $2594.
netelleraccount XXXXXXX
thanks for answer me.
Matt.please reply again if you missed something
Date: Tue, 22 Apr 2008 12:24:54 -0400
Hello, accounting told me that they e-mail you yesterday.
Apparently we are having some problems with our neteller account.
Can I offer you any other methods? I recommend a FEDEX check or a bank wire.
Please let me know as soon as possible,
Matt
matt.
I really need it neteller. I need money to my netelleraccount.(not bank-wire or fedex)
if you can give me neteller some way Im very happy. or tell me how long it can take before neteller works for you again.
please reply again as soon as possible thanks.
Date: Tue, 22 Apr 2008 12:42:50 -0400
I have your payout request as number one priority, as soon as I hear something from our accounting dept I will have it processed and I will email you
Sent: Tuesday, April 22, 2008 12:47 PM
To: matt@wagerweb.com
Subject: RE: roll over
ok. thanks again matt.
just tell me how long you think it will take? more or less than 2 days?
please answer back this too.
many thanks
Subject: RE: roll over
Date: Tue, 22 Apr 2008 13:23:01 -0400
I hope less, but I will be looking into it
22 april 2008 20:45:53
Till: matt@wagerweb.com
ok. thanks again. I appreciate your cooperatipon.
since then I asked him a couple of emails but no replies for a couple a days again.
here is my chat with betruss( this sportbook is probably less chance get any money than wagerweb)
here is my chat with betruss before deposit and now last when I try to withrawal.
this was my 2d deposit to them. I made a third after this chat.
NOTE.robert told me netellerpayouts is possible.
Bobby: Or take the free play with only a 3 times rollover
you: I take the first one
you: Withdrawn from NETELLER account $500.00 USD
Bobby: Yes Neteller payouts are possible
Bobby: I see your deposit now.
here is today when chat with Viviana. please note I have a chat friday when they told me neteller-payouts was no problem.
lease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Viviana'
you: hallo
Viviana: Welcome to BetRuss, how can I assist you ?
you: I was talked to robert but he cut the line off
you: but. anyway. I still wait for the withrawal request
Viviana: one moment please
you: ok. I hold
Viviana: May I have your account number?
you: XXXXX
you: XXXXX
you: I took a walk with my dogs for 2 hours and the withrawal was cancelled by the sender neteller told me
you: I had only 1.5 hour on me to accept it.
you: and then it was cencelled so I never got the money
you: Dear XXXX The Peer-to-Peer transfer sent to you by shannazigan@hotmail.com has been cancelled by the sender.
you: that email I recieved from neteller
Viviana: ok let me check please
you: ok. thanks. I hold
Viviana: Ok, I apologize for that, there seems to be a problem with our neteller account, but we will send you a check instead
you: NO
you: I there is no problem
Viviana: Ok then what would be a payout option for you
Viviana: there is a problem with OUR neteller account
you: okey moneybookers
you: moneybookers are better for me
Viviana: I'm afraid it would have to be Money Gram, Western Union or Courier Check
you: you got problem with moneybookers too?
you: I was asked when deposit
you: and was toold it was no problem
Viviana: yes but an small issue has come up at the moment
Viviana: we hope to resolve it in no tiem
Viviana: this is just a one time thing
you: you can have it the same way you deposit from or moneybookers
Viviana: yes that is usually an option
you: so please send it moneybookers instead
Viviana: except today we are having a bit of a problem and can't come trough with that method
you: why?
Viviana: we can't do moneybookers at the moment
Viviana: please
Viviana: it has to be either check
Viviana: ** or Money Gram
you: thats stupid
Viviana: it's not stupid
you: you send 2500 earlier today
Viviana: I'm sure you have had problems with your bank accounts
you: and then sudden you cant
Viviana: or
Viviana: ewallets
Viviana: ok so those are the options right now, check, ** or **
you: just tell me why?
Viviana: that is a company matter
you: is it?
you: what about ME?
Viviana: I apologize I can't display that information for you
Viviana: no
Viviana: it has nothing to do with you
you: I need money to neteller or moneybookers
Viviana: NO can do right nowe
Viviana: sorry
you: okey then send it western union
Viviana: *now
you: everything instead
you: yes right now please.
Viviana: yes we can process it right now but it will be ready tomorrow
you: not today either?
you: you told me
Viviana: no I never said you will receive it today
you: when can I expect neteller earliest then?
you: I copy this chat and send it to billdozer of SBR sportbooksreview.
you: you C- ranked right now.
Viviana: we think the issue will be ready in a couple of days
Viviana: you can do whatever you think is best
Viviana: Neteller and Moneybookers
Viviana: have never been a payout option
you: okey. which going fastest
Viviana: we do exceptions for some customers
you: thats a lie.
Viviana: you can go online
you: I was told by robert
Viviana: and check it out
you: i COULD HAVE IT NETELLER
Viviana: I don't know why Robert told you that
Viviana: I will talk to him
you: AND YOU ALSO GIVE ME NETELLER EARLIER
Viviana: yes what I am trying to tell you is
you: BUT i ONLY GOT 1 HOUR ON ME
you: THEN YOU CANCELLED IT
Viviana: those were not official payout options
Viviana: we do exceptions
Viviana: for some customers
you: Dear XXXXXX The Peer-to-Peer transfer sent to you by shannazigan@hotmail.com has been cancelled by the sender.
Viviana: It was cancelled because we had a problem with neteller
you: i HAVE NO PROBLEM AT ALL WITH NETELLER.
Viviana: Is not your problem
Viviana: WE have a problem
you: OKEY SEND ME WESTERN UNION THEN
you: i LET ALL PEOPLE KNOW AT sbr IF THIS IS A SCAM OPERATION . IF YOU SEND THE MONEY. i LET THEM KNOW THAT TOO.
you: SO ITS YOUR CHOICE
Viviana: I am not scared
you: SCAM OR NOT SCAM
Viviana: because we are not a scam
Viviana: operation
Viviana: I have no doubt you will receive your money
you: WELL. THEN SEND IT
Viviana: no problem
Viviana: I will e-mail the information as soon as I have it
you: PLEASE
you: LET ME KNOW HOW MUCH YOU PLAN TO SEND
you: iM FROM XXXXX
you: AND HOPE THATS NO PROBLEM FOR WESTERN UNION
Viviana: yes we are aware
Viviana: No we already find out I will even send you the address for the closest office to you
you: CAN YOU PLEASE SEND ME 2500$ FIRST AS PLANNED.
Viviana: yes no problem
you: IF YOU JUST SEND ME 2500 PERHAPS i BET FOR THE REST OF MY MONEY
Viviana: I am quite sure you will
you: i HAVE TO THINK.
you: BUT 2500 i WANT AS SOON AS POSSIBLE
Viviana: yes
Viviana: I will e-mail you the information
you: THEN MY ADRESS
you: XXXXX
you: MY NAMEXXXXX
you: POSTAL CODE XXXX
Viviana: yes I have in on file I have confirm is correct
you: ANYTHING ELS YOU NEED?
Viviana: no that will be all
you: JUST TELL ME EVRYTHING ON YOUR FILE IS CORRECTLY
Viviana: everything on my file is exactly correct
you: THANK YOU.
Viviana: your welcome
you: THEN. i WAIT FOR THE REQUEST OF 2500 AND GOT IT CONFIRMED TO MY EMAIL. WITHIN LATEST TOMORROW? CORRECT?
Viviana: correct
you: THANKS vIVIANA. BYE SO LONG.
I LET YOU ALL KNOW IF I GET PAID.
