Betmania down

**Jill marks** · 05-13-19, 12:13 PM

Sorry don't wanna give out personal info in a forum

**Hman** · 05-13-19, 12:14 PM

Originally posted by funnyb25

A/S/L, Jill?

Thanks

LOL AOL chat rooms?

**Jill marks** · 05-13-19, 12:15 PM

I have read alot of ppl are goin through same thing but they are giving generic responses the contradicting them was told 6 days a go a manager is adjusting my acct as we speak. Guess from his house cause no managers are never there and nothing g has been adjusted.

**Optional** · 05-13-19, 01:03 PM

Originally posted by Black Coffee

and they're still not processing any payouts..

This is not correct.

If you send in your account ID SBR can ask a manager to check why this is the case for you still https://www.sportsbookreview.com/sportsbook-complaint/

**Black Coffee** · 05-13-19, 01:07 PM

Originally posted by Optional

This is not correct.

If you send in your account ID SBR can ask a manager to check why this is the case for you still https://www.sportsbookreview.com/sportsbook-complaint/

That's the message customer service gave me this morning Optional. Told me to check back later today.

**Optional** · 05-13-19, 01:19 PM

Originally posted by Jill marks

I have read alot of ppl are goin through same thing but they are giving generic responses the contradicting them was told 6 days a go a manager is adjusting my acct as we speak. Guess from his house cause no managers are never there and nothing g has been adjusted.

If you submit a complaint form with your account ID SBR can have a manager check your account situation and possibly speed things up. https://www.sportsbookreview.com/sportsbook-complaint/

**Jill marks** · 05-13-19, 02:28 PM

I sent a complaint to sbr thru the link how do i know if they received it and the status ty

**Black Coffee** · 05-13-19, 03:15 PM

Originally posted by Optional

If you submit a complaint form with your account ID SBR can have a manager check your account situation and possibly speed things up. https://www.sportsbookreview.com/sportsbook-complaint/

done, thanks Optional

**5918mike** · 05-13-19, 04:03 PM

Talked to CS for an update, gave me the same typical answer they have since day 1, we're still working on getting your missing information and it should be fixed in 24-48 hours.

**langelguy** · 05-13-19, 04:09 PM

Spoke with them yesterday about it and they said it could take weeks.

**SBR Forum** · 05-13-19, 05:14 PM

Originally posted by langelguy

Spoke with them yesterday about it and they said it could take weeks.

That's not an acceptable time-frame, and it differs from what we've been told so far. We're pursuing more information and were told that most of the players who have filed complaints were reached out to via telephone for an update. Keep us posted.

**TheGuesser** · 05-13-19, 05:33 PM

Originally posted by John Hernandez

What is going on with the accounts? It looks like on May 8th they arbitrarily gave back some portions of the missing balances, however today they took it away and now it is missing just as much as before. Has anyone heard any news or gotten any messages from them?

This is true with me as well. They had restored my balance to what it should have been, except for 2 future bets I made. Now, they have the balance again minus my wins from the NFL draft.

**ki dice** · 05-13-19, 05:37 PM

How is the rating not lowered.This is totally unacceptable being a deposit only book has red flags

**Crusherrr** · 05-13-19, 06:05 PM

They have emailed, texted and called me easily 10 times today possibly more. Their sales team doing their absolute best to get players to deposit with them who may not know all the issues they are having.

**Black Coffee** · 05-13-19, 06:11 PM

Yes, they seem to be going after deposits but doing nothing to attempt to payout.

**garyking** · 05-13-19, 07:06 PM

Anyone got an explanation for returning some of our money and then taking it away again...Perhaps hoping if we have nothing to play with we may deposit again...Hell will freeze over before that's gonna happen.

**garyking** · 05-13-19, 07:11 PM

To a certain extent I can understand being unable to payout. If balances reverted to where they stood two weeks ago many players would have lost since then, and there actual balance could be higher than it should be. In that case withdrawals might have to be frozen. Haven't seen anyone complaining of extra funds in their account here yet, but why would anyone? In any case this is entire fiasco is rapidly becoming a joke, betting and account info should constantly be backed up to a secure server just as in any other business, to avoid incidences like this.

**Stallion** · 05-13-19, 07:55 PM

Seems like this book will never open again. Reminds me of Betislands.

**michlafon15** · 05-13-19, 08:15 PM

I lost tens of thousands of dollars to this group I will never use any of them again

**garyking** · 05-13-19, 08:32 PM

Yeah, same here. Even if they return my balance and i end up losing that, can't see myself ever depositing here ever again.

**Jill marks** · 05-14-19, 09:23 AM

I was adjusted last night 800 towards the 1550 they owed me and had 830 balance already from last week. Was told I could cashout 1k today payouts would be working. But have to wait til system for rest. 1 guess at what happened payout option not available generic answer from max gonna forward to processing just more stall tactics.

**Jill marks** · 05-14-19, 09:27 AM

Was told 1000000% payouts be available today just so sick of the lies and runaround and hr a day on chat with no results

**Jill marks** · 05-14-19, 09:35 AM

If this is a B+ site I would hate to play at a B or C

**Black Coffee** · 05-14-19, 10:05 AM

Originally posted by Jill marks

Was told 1000000% payouts be available today just so sick of the lies and runaround and hr a day on chat with no results

that's a whole lotta percent...

**John Hernandez** · 05-14-19, 10:27 AM

At this point we need to accept that we have been fukt in the arse and our shite has been rekt. The site crash may have been just an excuse for not allowing withdrawals. This looks like another Betislands disaster.

**Frank** · 05-14-19, 10:57 AM

This is terrible.

How can this be going on for multiple weeks?

If I were SBR, I would downgrade them until this situation gets fixed.

Losing players data and having zero timetable on when it gets fixed is horrible.

It is a disservice to new players who don't know the situation and look at the rating.

Why can't their rating reflect reality?

Downgrade until they rectify the situation and then upgrade after everything is fixed.

As of this moment, keeping them where they are, could really screw new players who aren't in the know.

With this debacle, I would tell people to avoid at all costs.

That can all change instantly if they ever get it together but their has been no progress at all.

**ki dice** · 05-14-19, 11:27 AM

Why do sites like this back these places.Every day they are saying something different they are saying payout are working and then the next day no payouts available this is total bullshit

**ki dice** · 05-14-19, 11:29 AM

I agree with the other poster some people must of had big money and they probabbly zapped everything out to make it look like a malfunctioning.how can deposits work but payouts not its the same penetrating processors

**Jill marks** · 05-14-19, 11:37 AM

Been told 3 times by max half hour payouts be all set been 3 hrs guess what he just told me again?

**John Hernandez** · 05-14-19, 11:37 AM

How long do you think this deposit-only shambook will stay online accepting deposits and pretending to take wagers before they pull the plug and their sites disappear?

**Black Coffee** · 05-14-19, 11:49 AM

its simple.. taking deposits + offering no payouts = red flag

**DaBigShooter19** · 05-14-19, 01:20 PM

Yeah I doubt we’ll ever see the money from this place. They seem to do the same thing with everyone, give you about half the take it away. I had $300 in there about a week ago they gave me $150 which I wasn’t going to touch until the full balance was back. And today I checked and it’s gone again. This place is garbage, won’t be playing here anymore.

**SBR Forum** · 05-14-19, 01:30 PM

Originally posted by DaBigShooter19

Yeah I doubt we’ll ever see the money from this place. They seem to do the same thing with everyone, give you about half the take it away. I had $300 in there about a week ago they gave me $150 which I wasn’t going to touch until the full balance was back. And today I checked and it’s gone again. This place is garbage, won’t be playing here anymore.

Can you submit a complaint form so we can ask a manager to review?

**ki dice** · 05-14-19, 01:59 PM

You keep asking people to submit claim forms but nothing being done.Not one person chiming back in saying they got paid.Our money is not safe in these places that you are advertising here.Were sick that you have there backs more than us the customer.Its been 2 weeks and nothing getting done.They still contacting people for deposits come on now

**ki dice** · 05-14-19, 02:01 PM

Who the penetrate wants to deposit and let winnings sit in account.Its hard enough going on a run and taking a payout.Now we don’t get what’s owed to us to me that is scum