Bookmaker.eu account DRAINED and compromised !!!!! Help

[inthedesert]

No sir, if my account was hacked and more or less than what I had the day before it would still had advised BM. This situation is not my fault.

Yeah right. If you or your roommate ran the account up to 15k you would have complained to BM? I don't smoke that much weed man. Good try.

Any hacker would have cashed out right away. Everyone knows that. File your complaint. I think everyone here knows what the outcome will be.

[michael777]

stop trying to scam books son

[littlekona]

The account was deliberately drained. Why would I lose $7200 on online blackjack? I have played their bj from time to time however am a sports bettor. This could happen to anyone.

Yes it has happened to me I’ll admit rarely play casino then when I get a run and good roll on sports or horses start playing blackjack lose 50$ want it back lose $200 increase my bet next thing you know your kicking yourself for losing and chasing in casino...that’s why I exclude myself from casino on all sites that offer like nitro..no temptation now...I suggest u do same...also not sure what kind of rebates on casino bookmaker has but best idea is to admit it was your fault or friend that did and ask for rebate or bonus as you gave them good action on blackjack maybe get close to original deposit

[Microphone]

Because you lost some at the beginning and then you went on a tilt. You lost control of your emotions and couldn't get a handle on them till you were all out of money.

It's pretty simple. Do it often enough repeatedly and can call yourself an addict.

I am pretty sure many people are familiar with the feeling of simply losing it mentally and then financially on this forum and sadly it is what most likely happened to you.

Add alcohol to the mix and being on tilt becomes much worse.

So, there. I answered your question.

Pedro

That sums it up pretty well. Bookmaker is probably right, it happened in a short time. Do you know how fast you can go from $7200 to $.11 playing online casinos games? Lightning fast.

[eberetta1]

Again why would anyone use Bitcoin when the prices changes are so volatile?

yea. excuse me. One of my poker accounts was hijacked and funds withdrew via bitcoin. Let's just assume a hacker would withdraw via bitcoin because if it goes through, most likely the hacker now has more money than if they did not do a withdraw. Kapisch? Also, they could spend it now instead of waiting a week for a check which requires I.D. to cash.

[evo34]

I love the "friend sleeping over" detail. Basically, when he gives up trying to get his money back, he can try to save face by blaming it on the gambling-addict couch surfer. Not exactly brilliant, but an interesting little twist on the oldest internet gambling story in the book!

[mrpapageorgio]

I'd like to inquire if I could file a complaint also. I went to bed with a million dollars in my Bookmaker Account and had a dream I was playing craps and betting the ponies in Asia. Next thing I know I wake up and check my BM account and see there's 3 cents left. I must've been hacked and I know Bookmaker was in on this because they claim I only had $100 in my account also before it went to 3 cents and not a million dollars. They're just pissed I had a high amount of money in there and they allowed my account to be hacked so they don't have to pay me. I want my money back!

[Microphone]

I love the "friend sleeping over" detail. Basically, when he gives up trying to get his money back, he can try to save face by blaming it on the gambling-addict couch surfer. Not exactly brilliant, but an interesting little twist on the oldest internet gambling story in the book!

[SBR Forum]

Why would I lose $7200 on online blackjack? I have played their bj from time to time however am a sports bettor.

We spoke with Bookmaker. In response to your claim, they had already investigated before we contacted them. We understand you had 12 winning sessions in the casino for $1,066 prior to your final session. Regarding your account access, the same IP address had been used the previous five days in the week since you opened your account.

Please understand that your smart phone and personal computing device as well as all credentials stored within are your responsibility to secure from roommates, viruses, or unauthorized access. Bookmaker's log-in is totally encrypted. SBR released an article on a similar topic to guide players to steps they can take to keep their accounts secure.

[michael777]

another scammer ,case closed

[Crusherrr]

Twelve winning sessions in a row prior to the collapse. Sounds like martingale gone wrong. Guess that's why he didn't post his blackjack hand histories

[fortworth777]

Why won’t BM send me the detailed data then? Won’t even return my phone call! Ripoff book that doesn’t care about customer account security!! Those so called winning sessions were for maybe $60-70 at a time, I wasn’t playing $300 a hand obviously. I’d like to see the hand information BM, where is it?

[ace7550]

Your hand information is deep in the catacombs of Astoria with one-eyed Willie and Chester Copperpot. Gather up the troops Fortworth. It's your time.

[mngambler]

[dlowilly]

The posters making fun of the OP better hope this never happens to them.

I know for a fact this stuff happens, whether it be disgruntled employees or competition trying to ruin other books' reputation I don't know. Then low level customer service see an IP match and assume it's a degenerate begging for their money back.

[Crusherrr]

The posters making fun of the OP better hope this never happens to them.

I know for a fact this stuff happens, whether it be disgruntled employees or competition trying to ruin other books' reputation I don't know. Then low level customer service see an IP match and assume it's a degenerate begging for their money back.

I gave the guy the benefit of the doubt. Why would a hacker or employee lose the money in blackjack when they could simply withdraw to a BTC address. I've had BTC payouts go as fast as 2 hours on Bookmaker.

The story got more interesting.
-He blamed the site immediately.
-He said he always used mobile which uses a dynamic IP. It wouldn't always show the same IP address.
-Bookmaker claims it was always the same IP
-His friend was asleep on the couch
-He won 12 blackjack sessions in a row betting as he claims no more than $100 a hand and winning about $60-$70 each time.
-He says they won't provide hand history from the blackjack games played.
-His reasoning this happened is because he thinks Bookmaker didn't like that he was winning so much while being new to the site.

People assume it's a degenerate begging for their money back because the writing is on the wall.

[ace7550]

I gave the guy the benefit of the doubt. Why would a hacker or employee lose the money in blackjack when they could simply withdraw to a BTC address. I've had BTC payouts go as fast as 2 hours on Bookmaker.

The story got more interesting.
-He blamed the site immediately.
-He said he always used mobile which uses a dynamic IP. It wouldn't always show the same IP address.
-Bookmaker claims it was always the same IP
-His friend was asleep on the couch
-He won 12 blackjack sessions in a row betting as he claims no more than $100 a hand and winning about $60-$70 each time.
-He says they won't provide hand history from the blackjack games played.
-His reasoning this happened is because he thinks Bookmaker didn't like that he was winning so much while being new to the site.

People assume it's a degenerate begging for their money back because the writing is on the wall.

He also is not a regular poster. His only SBR posts are in this thread. I immediately get suspicious anytime someone comes on here and complains that an A+ book ripped them off and they have a grand total of 2 posts.

[Pedro]

Why won’t BM send me the detailed data then?

How is that going to help you?

So you can show it's not consistent with your betting limits? When you go on a tilt, the betting limits go out the window.

This is how it works, and at this point sadly, I will assume that this is what happened to you.

You bet your usual limit, I don't know $10 a hand and you go on a bad streak and lose $200. Now, you feel like crap because you lost $200 and you want to win it back. Of course, betting $10 will take you forever so you up the limit. $200, only 4 times $50, right? Now you try that and go on a bad streak with $50 bets. Now, let's say, you are down $1000. Now, you really really feel like shit and the only way to make that feeling go away is to win your money back.

Again, the only way to get that $1000 is to up the limit again...

...and you should see where I am going with this.

At the end of the day, when all is lost, you really really really really feel like shit and there is nothing you can do, except, out of total desperation concoct a fictional story about Bookmaker stealing your money.

Now, it's also possible that your account got hacked, or your friend lost the money, or that you got so high or drunk that you honestly don't remember. In any case, Bookmaker is not liable. I think you should go out, get really really shitfaced, sleep it off and move on.

I am pretty sure many had the above experience in one shape or form. Including myself...

Pedro

[fortworth777]

Look, my phone was in my possession the entire night and is locked with passcode protection, it’s an iPhone. My friend had NO access to this device. I did not, nor would not go in and spend $7K on blackjack, especially on online because we all know it’s in favor of the house.

I’m very upset here being blamed for causing all of this and Bookmaker is not doing anything on its end to rectify this matter. They could refund my money that was compromised and then close out the casino access as well as issue me a brand new account number, password and pin but no, nothing is being done! Warning to all!!!! I’ve been a player since 1997 with various books including my once favorite book, Caribsports. I’m not to be blamed here in this matter. There is such things as IP spoofing and hackers that infiltrate web based devices.... I just want my money back and for my account to be re numbered here.

[Crusherrr]

They said you have always used the same IP. You say you've only used mobile phone. IP is not always going to be the same on mobile phone. Its not static like it would be if you used your home computer.

Either people trust the A+ rated book or they trust a person who created an account yesterday. We've heard your story countless times and every time the story is debunked. They will provide you the blackjack hand histories just like they would provide me mine if I asked right now.

SBR should just get the hands sent to them and it will likely show you raising your bets and chasing your losses. Then case will be settled.

[Pedro]

Look, my phone was in my possession the entire night and is locked with passcode protection, it’s an iPhone. My friend had NO access to this device. I did not, nor would not go in and spend $7K on blackjack, especially on online because we all know it’s in favor of the house.

I’m very upset here being blamed for causing all of this and Bookmaker is not doing anything on its end to rectify this matter. They could refund my money that was compromised and then close out the casino access as well as issue me a brand new account number, password and pin but no, nothing is being done! Warning to all!!!! I’ve been a player since 1997 with various books including my once favorite book, Caribsports. I’m not to be blamed here in this matter. There is such things as IP spoofing and hackers that infiltrate web based devices.... I just want my money back and for my account to be re numbered here.

Do you know how difficult IP spoofing is? Why would someone go through all that trouble just to lose your money.

To be honest with you, if your account got hacked, the most likely scenario is that someone, somehow planted a virus, or a trojan or whatever on your device and took control of your device and used it to lose your money for FUN.

Even in that case, it is your responsibility to protect your device with various security software and Bookmaker is not liable.

Now, you basically have no proof that Bookmaker is responsible for the funds being lost therefore they are not going to refund the funds.

Pedro

[dlowilly]

I gave the guy the benefit of the doubt. Why would a hacker or employee lose the money in blackjack when they could simply withdraw to a BTC address. I've had BTC payouts go as fast as 2 hours on Bookmaker.

The story got more interesting.
-He blamed the site immediately.
-He said he always used mobile which uses a dynamic IP. It wouldn't always show the same IP address.
-Bookmaker claims it was always the same IP
-His friend was asleep on the couch
-He won 12 blackjack sessions in a row betting as he claims no more than $100 a hand and winning about $60-$70 each time.
-He says they won't provide hand history from the blackjack games played.
-His reasoning this happened is because he thinks Bookmaker didn't like that he was winning so much while being new to the site.

People assume it's a degenerate begging for their money back because the writing is on the wall.

Listen I agree that new posters claiming they had their funds stolen and wanting a refund are usually degenerate scammers.

I am not talking hypotheticals here though. I know of the exact same thing happening at an A+ rated book. In that situation the same thing happened, a casino player logged on to see his account had been drained and customer service said it was from the same IP, but after management investigated, because of whatever they found, eventually that book restored the balance.

I don't know why it happens or who does it, I just know it does happen. I will go out on a limb here and say the OP will eventually get his money back without details or an explanation from Bookmaker.

[Crusherrr]

Listen I agree that new posters claiming they had their funds stolen and wanting a refund are usually degenerate scammers.

I am not talking hypotheticals here though. I know of the exact same thing happening at an A+ rated book. In that situation the same thing happened, a casino player logged on to see his account had been drained and customer service said it was from the same IP, but after management investigated, because of whatever they found, eventually that book restored the balance.

I don't know why it happens or who does it, I just know it does happen. I will go out on a limb here and say the OP will eventually get his money back without details or an explanation from Bookmaker.

The 12 winning sessions in a row was more of an indication to me than anything else. On the 13th session things didnt go as they did previously and before you know it the $7200 was gone. That would be me going out on a limb regarding this situation.

[senseionline]

years ago there is well know poster claim his account was temper later change the story that his underage daughter' s friend play casino without his permission later it turn out he lost it all over night.

i have done few time on $300 deposit play only casino and rang up over 5k and lost it all next day this is my real personal experience

[littlekona]

Look, my phone was in my possession the entire night and is locked with passcode protection, it’s an iPhone. My friend had NO access to this device. I did not, nor would not go in and spend $7K on blackjack, especially on online because we all know it’s in favor of the house.
.

Well you did play it so this argument is down the toilet...Listen if you want something admit it was your buddy and apologize to bookmaker and see if they can offer you some freeplay or rebates on the casino games as you did give them some good action....maybe you get near initial deposit who knows but that's your best bet sir esp with your casino pattern they may want to keep yo as a customer

[moojoo]

Why would he get anything if he apologise?

[ace7550]

Rule #1: Don't short bitcoin.
Rule #2: Don't come on SBR and make your first post about how an A+ book ripped you off.

[littlekona]

Why would he get anything if he apologise?

most books give rebates, cash back or freeplay ect on casino... just giving him what i think is his best option to at least get something back on blowing 7K....plus most books would love his casino action right?

[ace7550]

I'm gonna go out on a limb here and say that he isn't going to get a damn thing.

[Waterstpub87]

most books give rebates, cash back or freeplay ect on casino... just giving him what i think is his best option to at least get something back on blowing 7K....plus most books would love his casino action right?

Books tend to be much more generous than people give them credit for, especially A+ rated ones. I'd tell the guy to pound sand. 99% of people who say " my account got hacked and they lost all my money in the same exact way that I normally bet" are trying to scam. Especially when they immediately post it on a widely read industry message board to try to apply pressure. Maybe that isn't what happened here, but only the OP knows the truth. Maybe they'll throw him a bit in casino freeplay, but is it really worth it. Why would he want a free play if they scammed him in the first place?

[evo34]

Listen I agree that new posters claiming they had their funds stolen and wanting a refund are usually degenerate scammers.

I am not talking hypotheticals here though. I know of the exact same thing happening at an A+ rated book. In that situation the same thing happened, a casino player logged on to see his account had been drained and customer service said it was from the same IP, but after management investigated, because of whatever they found, eventually that book restored the balance.

I don't know why it happens or who does it, I just know it does happen. I will go out on a limb here and say the OP will eventually get his money back without details or an explanation from Bookmaker.

Which book? Was it ever posted online?