from a few minutes ago
Please wait for a site operator to respond. Your chat should be answered within 1 seconds. Thank you for your patience.
Hello, my name is Jim Anderson. How may I help you today?
You: where are my pending withdrawals
You: i chatted with you yesterday and got cut off
You: you said they would be sent yesterday
Jim Anderson: We are pleased to confirm that we will be processing withdrawals via check again, as of March 26. Your pending withdrawal(s) should be processed later this week, however, due to the backlog of check requests we are unable to provide the exact date when yours will be sent. We will contact you via email once your check has been dispatched. We recognize that this issue has been of great concern and inconvenience for our customers and we are truly sorry. Thank you for your patience.
You: when were the first checkes sent?
You: as of the 26th?
You: by the way, this is not what you said yesterday. you said they would ship by yesterday. you should not tell people things you have no idea about.
You: further, it is ridiculous that you do not mention that you are a no pay sportsbook right now
You: on your website. you allow people to deposit, when there is no way for them to get their money
You: that is so fraudulent. you can be sure that when this thing is over
Jim Anderson: Please accept our most profuse apologies for this unacceptable delay. However, there is no cause for undue concern. We hope that you can understand that we want to provide only the most reliable payment methods for our valued customers, and we ask you to please be patient whilst we strive to achieve this. The bottom line is, you will, most definitely, get your money.
You: whether i get my money from you
You: or whether i have to ********** to my credit card company
You: i will never ever use your book again
You: and will urge and warn others thru forums and other means
You: that they should never
You: ever
You: use sportsbook
Jim Anderson: SI understand, these withdrawal delays are expected to be cleared up by this week, and normal service should resume, sorry for the inconvenience
You: no the bottom line is all the canned answers have been wrong in the past
You: so there is no basis or reason to believe it will be different.
You: whatever problems arose, the worst part of it is not the delay, it is the continuous stream of halftruths, doubletalk and just plain lies that have spewed from your representatives
Jim Anderson: We entirely understand your frustration with this situation which has dragged on for far longer than anticipated. We are doing our utmost to send your withdrawal to you as soon as possible. Please bear with us a little longer, and rest assured that you most certainly will get your money. The majority of sportsbooks and casinos serving the US market are under pressure to find new and alternative payment methods since the restrictions placed on financial institutions by the US government. We are in a very good position financially to weather this storm, and it just takes a little time to set with up new processors. Please accept our sincerest apologies.
You: in the future, a word of advice, do not tell people they will get their money by a certain date when you have no idea of whether this is true
You: jsut say you do not know and leave it at that
You: this alone probably cost you my business in the future and that of many others ive been corresponding with
You: but thanks for your cutting and pasting of more canned responses. at least they didnt promise things you cant deliver
Please wait for a site operator to respond. Your chat should be answered within 1 seconds. Thank you for your patience.
Hello, my name is Jim Anderson. How may I help you today?
You: where are my pending withdrawals
You: i chatted with you yesterday and got cut off
You: you said they would be sent yesterday
Jim Anderson: We are pleased to confirm that we will be processing withdrawals via check again, as of March 26. Your pending withdrawal(s) should be processed later this week, however, due to the backlog of check requests we are unable to provide the exact date when yours will be sent. We will contact you via email once your check has been dispatched. We recognize that this issue has been of great concern and inconvenience for our customers and we are truly sorry. Thank you for your patience.
You: when were the first checkes sent?
You: as of the 26th?
You: by the way, this is not what you said yesterday. you said they would ship by yesterday. you should not tell people things you have no idea about.
You: further, it is ridiculous that you do not mention that you are a no pay sportsbook right now
You: on your website. you allow people to deposit, when there is no way for them to get their money
You: that is so fraudulent. you can be sure that when this thing is over
Jim Anderson: Please accept our most profuse apologies for this unacceptable delay. However, there is no cause for undue concern. We hope that you can understand that we want to provide only the most reliable payment methods for our valued customers, and we ask you to please be patient whilst we strive to achieve this. The bottom line is, you will, most definitely, get your money.
You: whether i get my money from you
You: or whether i have to ********** to my credit card company
You: i will never ever use your book again
You: and will urge and warn others thru forums and other means
You: that they should never
You: ever
You: use sportsbook
Jim Anderson: SI understand, these withdrawal delays are expected to be cleared up by this week, and normal service should resume, sorry for the inconvenience
You: no the bottom line is all the canned answers have been wrong in the past
You: so there is no basis or reason to believe it will be different.
You: whatever problems arose, the worst part of it is not the delay, it is the continuous stream of halftruths, doubletalk and just plain lies that have spewed from your representatives
Jim Anderson: We entirely understand your frustration with this situation which has dragged on for far longer than anticipated. We are doing our utmost to send your withdrawal to you as soon as possible. Please bear with us a little longer, and rest assured that you most certainly will get your money. The majority of sportsbooks and casinos serving the US market are under pressure to find new and alternative payment methods since the restrictions placed on financial institutions by the US government. We are in a very good position financially to weather this storm, and it just takes a little time to set with up new processors. Please accept our sincerest apologies.
You: in the future, a word of advice, do not tell people they will get their money by a certain date when you have no idea of whether this is true
You: jsut say you do not know and leave it at that
You: this alone probably cost you my business in the future and that of many others ive been corresponding with
You: but thanks for your cutting and pasting of more canned responses. at least they didnt promise things you cant deliver