sportsbook.com withdrawal delay...

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  • fartikacular
    SBR Rookie
    • 03-23-07
    • 19

    #351
    what to do...

    Well guys, this wed will be the 7th business day for me. Got 12g coming i hope via wire from sportsbook.com

    1. If I get my cash, who should i use in the future?? and what is the best method for payout?

    2. Also, I won almost half of this playing blackjack, anybody else win playing BJ? lots of my buddies say im crazy for playin BJ "online"
    Comment
    • teddy1224
      SBR Rookie
      • 03-14-07
      • 38

      #352
      I cant beleive u guys still trust these flukes of a sportsbook

      I have never seen anyone conduct business they way sportsbook has and I want to say they are going under.
      Comment
      • jstblaze
        SBR Wise Guy
        • 03-05-07
        • 767

        #353
        Anyone notice that TRUN, who was waiting for a wire that was sent out very early, is not on the board anymore.

        He or She also went back and began deleting their posts. They edited them this morning, and by edited, mean, that they deleted the majority of their posts. today!

        At a certain poin they stopped deleting them, but up until that point was very consistent and got rid of the text in all of them.

        Prior to thi s happening, TRUN was a daily poster, who was waiting for their bankwire, and posted daily to update on teh status of it. Posted everymorning saying if it the wire had hit the account yet.

        This morning, no post, and other posts edited and deleted.

        TRUN< If you do see this and I am just retarded and made this up, feel free to tell me, otherwsie, please updates us on your bankwire status.
        Comment
        • teddy1224
          SBR Rookie
          • 03-14-07
          • 38

          #354
          they prob payed him off to keep quiet....lol..... then again they havent paid anyone off... stupid me! heheeehee
          Comment
          • jbol
            SBR Hustler
            • 03-14-07
            • 75

            #355
            Originally posted by jstblaze
            Anyone notice that TRUN, who was waiting for a wire that was sent out very early, is not on the board anymore.

            He or She also went back and began deleting their posts. They edited them this morning, and by edited, mean, that they deleted the majority of their posts. today!

            At a certain poin they stopped deleting them, but up until that point was very consistent and got rid of the text in all of them.

            Prior to thi s happening, TRUN was a daily poster, who was waiting for their bankwire, and posted daily to update on teh status of it. Posted everymorning saying if it the wire had hit the account yet.

            This morning, no post, and other posts edited and deleted.

            TRUN< If you do see this and I am just retarded and made this up, feel free to tell me, otherwsie, please updates us on your bankwire status.

            hmmmmmmmmm kinda fishy
            Comment
            • jstblaze
              SBR Wise Guy
              • 03-05-07
              • 767

              #356
              FOr peace of mind, can an SBR guy try and check in with sportsbook.com management again, see what happens. I know that you have already, just to get an update, and maybe see if teh story is changing or developing?
              Comment
              • jstblaze
                SBR Wise Guy
                • 03-05-07
                • 767

                #357
                TRUN was an everyday poster through this. everymorning he would say, "no money in my account yet".

                i think everymornign for like the past 2 weeks.

                today, i noticed that he wasnt listed, so ic hecked and he didnt post, but was on SBR forum this morning, so its not like he just was away, and he just edited his old posts out.
                Comment
                • ShamsWoof10
                  SBR MVP
                  • 11-15-06
                  • 4827

                  #358
                  Well I can only assume as I wondered before... On this thread more so someone will post a thread and the FIRST one will be saying how they have been waiting on a payout and start b*tching about it... I thought to myself what if I was competition and I wanted to put a pinch of negativety in my competator that this would be a great way to do it... Start up some user id and post away... I agree something is fishy..
                  Comment
                  • iq8w7ht
                    SBR Rookie
                    • 03-20-07
                    • 38

                    #359
                    And here's the latest line of BS:
                    Hello, my name is Kevin Miller. How may I help you today?
                    Player: Hi, when will check withdrawals be available again? I was told that by now they'd be back up
                    Kevin Miller: It should be available on the site tonight.... sorry for the delay
                    Player: When tonight?
                    Player: Withdrawals haven't actually been getting sent for over a month now.
                    Kevin Miller: We dont have an exact time, sorry.
                    Player: So how do I know that any withdrawals are actually being sent?
                    Kevin Miller: We are pleased to confirm that we will be processing withdrawals via check again, as of March 26. Your pending withdrawal(s) should be processed later this week, however, due to the backlog of check requests we are unable to provide the exact date when yours will be sent. We will contact you via email once your check has been dispatched. We recognize that this issue has been of great concern and inconvenience for our customers and we are truly sorry. Thank you for your patience.
                    Player: C'mon, stop feeding me canned crap to delay further.
                    Player: I was told that all withdrawals will be processed within 2 business days of request
                    Kevin Miller: That is the normal timeframe yes
                    Kevin Miller: Please be advised that this is a temporary delay as we are changing our processors.
                    Player: And what about the past month of delay?
                    Player: In short, give me a reason to trust you.
                    Kevin Miller: We are extremely sorry for any inconvenience caused by the recent withdrawal delays and subsequent cancellations. As you are aware, recent developments in the US have resulted in many of our payment processing partners move out of the US market. This had an immediate impact on withdrawals (as you are fully aware, being unfortunate enough to experience this first hand).
                    Kevin Miller: It is our responsibility to ensure that your money is always sent using reliable and trustworthy companies, and we have now established new partnerships which we trust will be long-term solutions. Unfortunately, our commitment to find the right partners has slowed us down - but there was never any doubt that your money was absolutely safe. Please accept our humble apologies and we thank you for weathering this storm with us.
                    Player: Again, I've gotten all this prefabricated crap already. Can you produce for me one client who actually has received his/her money in the past month?
                    Kevin Miller: There have been many. What do you mean 'produce'??
                    Player: Well, from online forums I've seen, not one person has actually been paid in the past month.
                    Player: Moreover, checks were supposed to be available again last week.
                    Player: Then I was told that they should be available by now.
                    Player: Now it's tonight.
                    Kevin Miller: Sorry for any inconvenience caused and thank you in advance for your patience.
                    Player: I was told that things would be processed by 2 business days
                    Kevin Miller: I kindly advise you to check back again later
                    Player: Now it's some indefinite time in the future.
                    Kevin Miller: Sorry again for the delay
                    Kevin Miller: Is there anything else I can assist you with?
                    Kevin Miller: Thanks for chatting. If you are fully satisfied with the outcome of this chat then I am going to close the connection shortly. Please contact us again if you have any questions.
                    Comment
                    • jstblaze
                      SBR Wise Guy
                      • 03-05-07
                      • 767

                      #360
                      TRUN did not start the thread though, and he also seemed wuite genuine along the way.

                      Somehting happened to change this.
                      Comment
                      • ShamsWoof10
                        SBR MVP
                        • 11-15-06
                        • 4827

                        #361
                        I don't know time will tell though keep looking into that....
                        Comment
                        • TRUN
                          SBR Hustler
                          • 03-07-07
                          • 94

                          #362
                          Just an FYI -- I am real - dont work for any other company --- I pulled my posts for personal reasons --

                          My update - no money still

                          havent been paid off -- I wish

                          not claiming the sky is falling - it fell

                          the only thing i have is two march madness t-shirts - that are nice but very very expensive if i dont get my money
                          Comment
                          • teddy1224
                            SBR Rookie
                            • 03-14-07
                            • 38

                            #363
                            Tommorow morning Appt w/ my bank!

                            Well if they have lied about the processor and check withdrawal being ready for tonight then sportsbook.com has lied to me for the final time. Tommorow morning I walk into my bank and do my chargebacks and also fill out fraud paperwork. I have already talked to my bank so I will be leaving about 4k on sportsbook and getting about 1K in chargebacks. I am ready to get that G back and stop stressing over the whole damn thing. Also I will just stop the online thing altogether. Also , Good luck to all........
                            Comment
                            • jbol
                              SBR Hustler
                              • 03-14-07
                              • 75

                              #364
                              Originally posted by TRUN
                              Just an FYI -- I am real - dont work for any other company --- I pulled my posts for personal reasons --

                              My update - no money still

                              havent been paid off -- I wish

                              not claiming the sky is falling - it fell

                              the only thing i have is two march madness t-shirts - that are nice but very very expensive if i dont get my money
                              personal reasons?????????
                              Comment
                              • jbol
                                SBR Hustler
                                • 03-14-07
                                • 75

                                #365
                                Originally posted by teddy1224
                                Well if they have lied about the processor and check withdrawal being ready for tonight then sportsbook.com has lied to me for the final time. Tommorow morning I walk into my bank and do my chargebacks and also fill out fraud paperwork. I have already talked to my bank so I will be leaving about 4k on sportsbook and getting about 1K in chargebacks. I am ready to get that G back and stop stressing over the whole damn thing. Also I will just stop the online thing altogether. Also , Good luck to all........
                                I think we should all give it till thursday or friday, then if they still havent paid we all do chargebacks at the sametime
                                Comment
                                • ShamsWoof10
                                  SBR MVP
                                  • 11-15-06
                                  • 4827

                                  #366
                                  I agree with giving it til thur. or fri. but if you do go into your bank and fill out all the paper work post your experience and what happens... I'll wait and see what he has to go through before I do anything....
                                  Comment
                                  • stiffedandburned
                                    SBR Rookie
                                    • 03-12-07
                                    • 34

                                    #367
                                    Trun,

                                    How does it feel to be stiffed and burned???
                                    Comment
                                    • jbol
                                      SBR Hustler
                                      • 03-14-07
                                      • 75

                                      #368
                                      Originally posted by ShamsWoof10
                                      I agree with giving it til thur. or fri. but if you do go into your bank and fill out all the paper work post your experience and what happens... I'll wait and see what he has to go through before I do anything....
                                      yeah, Ive had so many charges on my cc with them in the last 6 mos that I dont know if the cc card company will buy any story I give them. I really dont know what to say
                                      Comment
                                      • TRUN
                                        SBR Hustler
                                        • 03-07-07
                                        • 94

                                        #369
                                        sucks - how do you think it feels
                                        Comment
                                        • ladodgers1980
                                          SBR Rookie
                                          • 03-05-07
                                          • 37

                                          #370
                                          If you guys look back over this thread, you guys can see I was one of the first ones to complain about this whole situation, and I was very suspicious of sportsbook.com from the beginning. They had continually fed us the same story "7-10 days", but recently it seemed like they were finally giving us some information. Based on the timeline from the emails that they sent out around 3/8 (which happened to come out the day march madness started) I think we should all give this until the end of the week (thurs/fri) before doing anything too crazy. I really think charge backs are a last resort, and I know many of you feel (and you're warranted) that this is the last straw, but doing so right now may result in repercussions for everyone. Eventhough I'm pissed and suspsicious, i think we all need to give this just a little more time and patience.

                                          One thing that still really irks me, whether or not we get our money, is the fact that they redeposited everyones money back into their accounts right when march madness was starting. The excuse that this had to be done because of a new processor is a load of bs. Do you really think a company who's revenue is derived 100% from the interne, is not sophisticated enough to have transferred the information of withdrawals through a different method? They know that probalby 95% of their clients are habitual gamblers, and if they money was redeposited at this "convenient" time, most of them would gamble it, even gamble on "tilt" because of what has happened the past few weeks. And more likely than not, most of the people that played this money again would lose their entire balance.

                                          UPDATE:
                                          Another thing, really funny and coincidental. As i was about to post this message, i received a call from someone at sportsbook.com...literally a few minutes ago. They asked me why i haven't logged into my account in weeks and why i have not deposited any money. hahahah, i laughed in his face and asked him if he was serious. i told him, uhh cuz you guys haven't paid anyone in over a month. he tried feeding me this crap that its fixed now and everything is up and running. i just laughed and didn't want to argue with him because i was at work. he told me that he was offering me a "10%" bonus. wow, these guys are amazing, not only did they not disclose this withdrawal problem on their website, but they're actually calling and have probably called people to go ahead and deposit money....this is really amazing to me. They would actually call people to entirce them to deposit, but not mention ANYTHING about payment problems.
                                          Last edited by ladodgers1980; 03-26-07, 03:32 PM.
                                          Comment
                                          • stiffedandburned
                                            SBR Rookie
                                            • 03-12-07
                                            • 34

                                            #371
                                            Trun,

                                            It feels great. I knew from day one you weren't getting paid. That's why I precisely cancelled all my bankwires and parked my V-chips in my players account. Maybe I'll try to witthdraw them in the year 2020.
                                            Comment
                                            • jbol
                                              SBR Hustler
                                              • 03-14-07
                                              • 75

                                              #372
                                              Originally posted by ladodgers1980
                                              If you guys look back over this thread, you guys can see I was one of the first ones to complain about this whole situation, and I was very suspicious of sportsbook.com from the beginning. They had continually fed us the same story "7-10 days", but recently it seemed like they were finally giving us some information. Based on the timeline from the emails that they sent out around 3/8 (which happened to come out the day march madness started) I think we should all give this until the end of the week (thurs/fri) before doing anything too crazy. I really think charge backs are a last resort, and I know many of you feel (and you're warranted) that this is the last straw, but doing so right now may result in repercussions for everyone. Eventhough I'm pissed and suspsicious, i think we all need to give this just a little more time and patience.

                                              One thing that still really irks me, whether or not we get our money, is the fact that they redeposited everyones money back into their accounts right when march madness was starting. The excuse that this had to be done because of a new processor is a load of bs. Do you really think a company who's revenue is derived 100% from the interne, is not sophisticated enough to have transferred the information of withdrawals through a different method? They know that probalby 95% of their clients are habitual gamblers, and if they money was redeposited at this "convenient" time, most of them would gamble it, even gamble on "tilt" because of what has happened the past few weeks. And more likely than not, most of the people that played this money again would lose their entire balance.

                                              Another thing, really funny and coincidental. As i was about to post this message, i received a call from someone at sportsbook.com. They asked me why i haven't logged into my account in weeks and why i have not deposited any money. hahahahahah, i laughed in his face and asked him if he was serious. he tried feeding me this crap that its fixed now and everything is up and running. i just laughed and didn't want to argue with him because i was at work. he told me that he was offering me a "10%" bonus. wow, these guys are amazing, not only did they not disclose this withdrawal problem on their website, but they're actually calling and have probably called people to go ahead and deposit money....this is really amazing to me.
                                              ladodgers, I agree with you 100% and cant believe they have the nerve to call people and ask them to deposit money..............Guess I'll sit here and wait for my call. What a joke
                                              Comment
                                              • ModernManshustle
                                                SBR High Roller
                                                • 03-26-07
                                                • 115

                                                #373
                                                Originally posted by TRUN
                                                Just an FYI -- I am real - dont work for any other company --- I pulled my posts for personal reasons --

                                                My update - no money still

                                                havent been paid off -- I wish

                                                not claiming the sky is falling - it fell

                                                the only thing i have is two march madness t-shirts - that are nice but very very expensive if i dont get my money
                                                thanks for posting a real update trun, are they at least saying you should get it anyday?

                                                Most of the rest of you are such emotional bitches, yea we will probably get the money eventually, its possible we wont. I'm sure the wires are just a big scheme to buy them an extra week... retards, either they are going to work in 7-10 days or they aren't, but freaking out right now, seems silly.
                                                Comment
                                                • Rogthedodger
                                                  SBR Rookie
                                                  • 03-26-07
                                                  • 22

                                                  #374
                                                  I was told on Sunday 3/18 the following by e-mail from Sports.com:

                                                  Your most recent withdrawal request of $2,700.00 has been processed and will be sent direct to your bank account tomorrow. Please allow 3-5 business days for delivery.

                                                  Of course today is business day #6 and I haven't rec'd my bank wire. Any excuse about "having trouble with U.S. banks for wires" does NOT apply in my case. The wire is being sent to a offshore bank.

                                                  My e-mails to them over the last week have gone unanswered.
                                                  Comment
                                                  • ModernManshustle
                                                    SBR High Roller
                                                    • 03-26-07
                                                    • 115

                                                    #375
                                                    Originally posted by Rogthedodger
                                                    I was told on Sunday 3/18 the following by e-mail from Sports.com:

                                                    Your most recent withdrawal request of $2,700.00 has been processed and will be sent direct to your bank account tomorrow. Please allow 3-5 business days for delivery.

                                                    Of course today is business day #6 and I haven't rec'd my bank wire. Any excuse about "having trouble with U.S. banks for wires" does NOT apply in my case. The wire is being sent to a offshore bank.

                                                    My e-mails to them over the last week have gone unanswered.
                                                    why are you emailing them then, call them?
                                                    Its possible that the wire wasn't sent out til late last week.
                                                    Comment
                                                    • Joey12345
                                                      SBR Rookie
                                                      • 03-21-07
                                                      • 35

                                                      #376
                                                      Their marketing guy is alex@sportsbook.com. Don't worry about chargebacks. All you have to do is say that you always pay your charge card bill when it comes and you don't look at the detail because your wife usually does. When you looked at last months bill and questioned your wife she had no clue who "egames" or "sport4u" is and that you have had these charges on for the past XXXX months. Once they contact the provider all your transactions will be deposited back to you and those providers will then be screaming at sportsbook.com for all the money they are refunding.
                                                      Comment
                                                      • ModernManshustle
                                                        SBR High Roller
                                                        • 03-26-07
                                                        • 115

                                                        #377
                                                        Chat InformationHello, my name is Jim Anderson. How may I help you today?
                                                        You: I wanted to know when the check cash out option was going to be up and running?
                                                        Jim Anderson: The check withdrawal option is due to be available later on today, we do not have an exact timeframe available
                                                        You: ok but no major problems?
                                                        Jim Anderson: There is currently a back log that we are clearing as soon as possible, we will be able to process withdrawals most likely in the first half of this week
                                                        You: you mean check withdraws?
                                                        Jim Anderson: Yes
                                                        You: i thought u were already processing wires since late last week?
                                                        Jim Anderson: Yes we are, I am referring to check withdrawals
                                                        You: are wire withdraws working well?
                                                        Jim Anderson: yes
                                                        You: i had my wires sent out last week should i receive them by end of this week?
                                                        Jim Anderson: After the withdrawal is processed, the funds will be directly deposited into your bank account within 7-10 business days.
                                                        You: ok
                                                        You: 10 business days seems like a long time for a wire transfer why is it taking so long?
                                                        Jim Anderson: We have no control over the timeframe once we send it
                                                        You: have you had customers already recieve there wire funds >
                                                        Jim Anderson: Yes, that is riht, there are no problems

                                                        i just hope somebody posts getting a wire by end of the week, so all this sky is falling crap can stop for a while
                                                        Comment
                                                        • Doug
                                                          SBR Hall of Famer
                                                          • 08-10-05
                                                          • 6324

                                                          #378
                                                          Originally posted by Joey12345
                                                          Their marketing guy is alex@sportsbook.com. Don't worry about chargebacks. All you have to do is say that you always pay your charge card bill when it comes and you don't look at the detail because your wife usually does. When you looked at last months bill and questioned your wife she had no clue who "egames" or "sport4u" is and that you have had these charges on for the past XXXX months. Once they contact the provider all your transactions will be deposited back to you and those providers will then be screaming at sportsbook.com for all the money they are refunding.

                                                          So if Sportsbook.com were to fold, then **** eats all that money ? I'm glad I have nothing there, but I think at some point it becomes not so easy to ********** ?
                                                          Comment
                                                          • iq8w7ht
                                                            SBR Rookie
                                                            • 03-20-07
                                                            • 38

                                                            #379
                                                            Would ****/********** eat the money, or would it be the providers that sportsbook and related sites work through? I'd been assuming the providers would have to refund to the credit card companies, and then they would be left stuck for it.

                                                            In any case, I theoretically have a check coming, so I'll wait a few more days to see if others get paid before trying to figure out what if anything chargebacks can do for me. Here's hoping.
                                                            Comment
                                                            • jstblaze
                                                              SBR Wise Guy
                                                              • 03-05-07
                                                              • 767

                                                              #380
                                                              I JUST STILL CAN NOT BELEIVE THAT THE CS REPS ARE TRYING TO TELL PEOPLE THAT SOME PEOPLE HAVE ALREADY RECEIVED THEIR WIre!
                                                              Comment
                                                              • ModernManshustle
                                                                SBR High Roller
                                                                • 03-26-07
                                                                • 115

                                                                #381
                                                                Chat InformationHello, my name is Chloe Healy. How may I help you today?
                                                                You: hello, i noticed that the check cashout option is back up is this true?
                                                                Chloe Healy: Yes, that is correct
                                                                You: whats the timetable like right now, are you guys backed up?
                                                                Chloe Healy: Yes, it is a bit backed up, but we expect to have this backlog resolved in a week and have processing time back to normal by next week.
                                                                Chloe Healy: For this reason, we cannot give an exact time frame for processing at the moment
                                                                You: so if i request a check now will it get sent out by the end of the week?
                                                                Chloe Healy: Yes, that is what we expect, or early next week at the latest
                                                                You: ok, i had a wire sent out last week, how are the wires going, are you guys running into any US gov regulation problems with them?
                                                                Chloe Healy: no, the wires are going through fine
                                                                Chloe Healy: They can take up to 10 business days, but this is because they are international bank transfers
                                                                You: have some customers already recieved the wire funds?
                                                                Chloe Healy: Yes, they have
                                                                You: last question
                                                                You: do you have any idea if in the future your company is going to add epassporte.com which is similar to neteller... cakepoker added and you guys are on the same network
                                                                Chloe Healy: We are working on other deposit and withdrawal options, but I do not have any definite information on these yet, but yes, th9is would be one of the method being looked at

                                                                here's what i don't get, if the sky's falling, and they are just buying time or what not, why do things like delay putting up the check option until the end of the day ect...
                                                                Comment
                                                                • stylibet
                                                                  SBR Rookie
                                                                  • 03-19-07
                                                                  • 48

                                                                  #382
                                                                  Originally posted by jbol
                                                                  ladodgers, I agree with you 100% and cant believe they have the nerve to call people and ask them to deposit money..............Guess I'll sit here and wait for my call. What a joke
                                                                  LOL I warned you guys about the phone calls didnt I. And justsmokinablaze said I was whining. Sportsbook has become as much a scam as though letters you receive from El Gordo Lotteria saying youve won $450,000 and all you have to do is deposit this $5000 check into your account and send us the $5000 we sent you. I actually did receive this via snail mail one time lol.
                                                                  Comment
                                                                  • jstblaze
                                                                    SBR Wise Guy
                                                                    • 03-05-07
                                                                    • 767

                                                                    #383
                                                                    I Still Cant Beleive They Are Telling People That Some Customers Have Received Their Wires Already!

                                                                    No One Has Mentioned Anyhting Baout Getting Their Money On Any Forum< So How Could Thi Sbe True< Yet They Tell Every Person This.
                                                                    Comment
                                                                    • marc
                                                                      SBR MVP
                                                                      • 07-15-05
                                                                      • 1166

                                                                      #384
                                                                      my guess is that tomorrow they will change the timeline once again and tell us that it will now take 10-15 days.
                                                                      Comment
                                                                      • marc
                                                                        SBR MVP
                                                                        • 07-15-05
                                                                        • 1166

                                                                        #385
                                                                        WHat I find really funny is the withdrawal page. They now have checks listed as an option again. But here is what it says

                                                                        "Bank Wire is our quickest and preferred option"

                                                                        Lets see, bankwire is 7-10 days and you have no idea where in cyberspace your money is. Or check whihc is 5-7 days and you can call fed ex to see if the money was ever sent. Well I suppose if bank wire is easier for Jazette, that's the option I'll choose. lol
                                                                        Comment
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