5dimes done with US market Sept 25th *Merged Threads*

[RudyRuetigger]

Do you have a future that might lose before the 25th?

I think you will be super lucky to end up with a refund if it isn't cancelled by then, but

Optional


Weve had our differences


But you are basically allowing them to freeroll


As I said, all NHL and NBA futures should be refunded that havent settled yet


(TO MAKE PLAYOFFS should be settled.....but if i picked HAWKS to win NBA...that should be refunded)


Otherwise, they are freerolling every single person


You cant lose the losers and refund the winners

[nbpayton]

They already reversed the rejection on the book 2 book so I'll give them credit on that!!

[johnnyvegas13]

Lakers prob won’t lose before sept 25

but this is bullshttt all the same

[Optional]

What do you mean by this? When will that happen? Because they have non-US customers who will still be on those bets. So they can't just void the lines completely before 9/25. Do they have the ability to void individual parlay legs for particular customers?

It appears from info posters are sharing that the plan is to refund all bets not settled in USA accounts on 25th September. With no other option.

So I am expecting when that happens, your parlay will be automatically settled as reduced by that voided leg.


I would also expect you will be given instructions on how to deal with withdrawing the funds from that settled parlay close to the time. If not, you'll probably end up having to wait to be paid by the administrator I'd think.

All that said, 5Dimes are still operating and there. SBR can help you sort it out at the time if it does not work out that way. It's not like they are closing the office and all going home.

[Doug tushyterror]

Well I got only one bet pending at 5 dimes.Alex Dimaneur to win his quarter at 20-1 ..match is tomorrow.So guess I'm good.Lose and see yah forever win and one last cash out.

BOL with that but unless Thiem pulls a Novaxx Chokabitch, tough to see that going your way & no real hedging opportunity on Dom but stranger things have happened.

[milwaukee mike]

Optional


Weve had our differences


But you are basically allowing them to freeroll


As I said, all NHL and NBA futures should be refunded that havent settled yet


(TO MAKE PLAYOFFS should be settled.....but if i picked HAWKS to win NBA...that should be refunded)


Otherwise, they are freerolling every single person


You cant lose the losers and refund the winners

what about nhl conference winners? those will definitely be done before 9/25

stinks that the futures can't be transferred to betanysports as originally claimed... but on some of these the player is freerolling the book, i could get an early win on these so it's not totally a freeroll by 5d on all futures

10/13/2020 12:00:01 PM NBA Props Basketball 25206 Field wins Western Conference -800*vs Houston Rockets win Western Conf
10/13/2020 12:00:01 PM NBA Props Basketball 25008 Field wins NBA Championship -1,300*vs Boston Celtics win NBA Champ

[beefcake]

BOL with that but unless Thiem pulls a Novaxx Chokabitch, tough to see that going your way & no real hedging opportunity on Dom but stranger things have happened.

Yeah gotta wait to see if Alex goes up a set..then its hedge city man..

[Optional]

Optional


Weve had our differences


But you are basically allowing them to freeroll


As I said, all NHL and NBA futures should be refunded that havent settled yet


(TO MAKE PLAYOFFS should be settled.....but if i picked HAWKS to win NBA...that should be refunded)


Otherwise, they are freerolling every single person


You cant lose the losers and refund the winners

Yes Rudy. They can't do that. And they are not.


BUT, if you are right and 5Dimes grade some bets losers, and some bets winners, instead of voiding every bet not settled on 25th, then I'm sure SBR admin would be just as concerned as you about it.

Let's see how it plays out. I'd be confident your worst fears will not come to fruition.

[DontTailMe]

It appears from info posters are sharing that the plan is to refund all bets not settled in USA accounts on 25th September. With no other option.

So I am expecting when that happens, your parlay will be automatically settled as reduced by that voided leg.


I would also expect you will be given instructions on how to deal with withdrawing the funds from that settled parlay close to the time. If not, you'll probably end up having to wait to be paid by the administrator I'd think.

All that said, 5Dimes are still operating and there. SBR can help you sort it out at the time if it does not work out that way. It's not like they are closing the office and all going home.

What do you expect will happen with open parlays? I have far too many open legs across my parlays to feasibly play before the 25th. I didn't open those parlays with the expectation that I would be rushed to bet on things I didn't want to bet on because 5Dimes was forcing me out. Shouldn't open legs be treated the same way as a past-9/25 pending leg?

It would be nice if 5Dimes could comment on exactly how such things will be handled. It worries me to wait until 9/25 to see what happens.

[johnnyvegas13]

Yes Rudy. They can't do that. And they are not.


BUT, if you are right and 5Dimes grade some bets losers, and some bets winners, instead of voiding every bet not settled on 25th, then I'm sure SBR admin would be just as concerned as you about it.

Let's see how it plays out. I'd be confident your worst fears will not come to fruition.

The point is they should grade it now today instead of waiting to see what loses before the 25th

[Optional]

what about nhl conference winners? those will definitely be done before 9/25

stinks that the futures can't be transferred to betanysports as originally claimed... but on some of these the player is freerolling the book, i could get an early win on these so it's not totally a freeroll by 5d on all futures

[FONT="]10/13/2020 12:00:01 PM NBA Props Basketball [/FONT][FONT="]25206 Field wins Western Conference -800*[/FONT][FONT="] [/FONT][FONT="]vs Houston Rockets win Western Conf[/FONT][FONT="]
[/FONT][FONT="]10/13/2020 12:00:01 PM NBA Props Basketball [/FONT][FONT="]25008 Field wins NBA Championship -1,300*[/FONT][FONT="] [/FONT][FONT="]vs Boston Celtics win NBA Champ[/FONT]

Pretty obviously everyone who felt their futures would end up in profit asked for the transfer and everyone who thought they were better off with a refund asked for that.

You can imagine being the owner of BAS and seeing what was going to happen there?

I do think that initial plan does prove that 5Dimes are not thinking about "freerolling" or taking advantage of exiting USA players though.

And based on that I think we can have some confidence they will do the best possible by players given the legal constraints they have to work with.

Not much else we can really do but wait and see for now. Appears to be a bit of a moveable feast still.

[TheGuesser]

Yeah, the most miserable job on the planet right now must be a 2 dollar an hour CSR agent for 5Dimes handling rapid fire chat and phone calls for 12 consecutive hours a day from pissed off account holders.

Yeah, I was on with "Mary" last night, and when she came back to me, she starting typing about Live wagering. When I said that's not what we've been chatting about for the last hour+, she apologized and said she's on different chats simultaneously.

[TheGuesser]

I don't envy them Steve. I was polite as ever and they gave me answer that wasn't even close to plain English, then ended the chat and asked for a rating. I know it's day 1 after the announcement but what am I asking isn't hard. Waive the $10,000 BTC online cashier limit and tell me I can get one BTC payout for my entire balance and I'll be out of your hair. This isn't hard.

Good luck. Yesterday they said they aren't waiving fees and limits on withdrawals. Hope that changes, since this is their doing, not ours.

[Optional]

What do you expect will happen with open parlays? I have far too many open legs across my parlays to feasibly play before the 25th. I didn't open those parlays with the expectation that I would be rushed to bet on things I didn't want to bet on because 5Dimes was forcing me out. Shouldn't open legs be treated the same way as a past-9/25 pending leg?

Hmmm, that's a very good question.

Personally I would hope they just void open legs with no penalty.

[Slowbalt]

I am bitcoin exclusive and requested a payout yesterday mid day.

I will keep you posted.

Does anyone actually think that 5Dimes wont pay out before the 25th?

Anyone think they play the stall game?

[TheGuesser]

they should have another book set up with getting your balances and the players have to do nothing. if you do not want to play there, you withdraw. to me that is the honorable way. all pending bets should be honored by new book too. you should not have to put in for it. this whole thing is just ehhh. i am glad i had nothing in 5 dimes.

i feel for all of you. what a kick in the nuts. worst possible time too which is even more crazy.

That's what they were doing with Betanysports yesterday. Evidently that's changed. Maybe too much too soon, but I hope it opens up again in a few days for people who want their futures active and to continue to play in a 5Dimes like experience.

[dlknfdslknfdlskn]

Pretty obviously everyone who felt their futures would end up in profit asked for the transfer and everyone who thought they were better off with a refund asked for that.

You can imagine being the owner of BAS and seeing what was going to happen there?

I do think that initial plan does prove that 5Dimes are not thinking about "freerolling" or taking advantage of exiting USA players though.

And based on that I think we can have some confidence they will do the best possible by players given the legal constraints they have to work with.

Not much else we can really do but wait and see for now. Appears to be a bit of a moveable feast still.

"The owner of BAS" ... you mean 5Dimes?

[hmdingshma]

I just reached out to them regarding my MLB future bets that will not grade until October (well past their September 25th deadline) and they said they will just be cancelled and refunded to me. This is absolutely ridiculous.

[RudyRuetigger]

Pretty obviously everyone who felt their futures would end up in profit asked for the transfer and everyone who thought they were better off with a refund asked for that.

You can imagine being the owner of BAS and seeing what was going to happen there?

I do think that initial plan does prove that 5Dimes are not thinking about "freerolling" or taking advantage of exiting USA players though.

And based on that I think we can have some confidence they will do the best possible by players given the legal constraints they have to work with.

Not much else we can really do but wait and see for now. Appears to be a bit of a moveable feast still.

ridiculous statement

[Slowbalt]

I just reached out to them regarding my MLB future bets that will not grade until October (well past their September 25th deadline) and they said they will just be cancelled and refunded to me. This is absolutely ridiculous.

What do you all want them to do? Keep the wager live and then not let you cash out since its past the deadline?

[Yankfan4life2]

They already reversed the rejection on the book 2 book so I'll give them credit on that!!

What do you mean? Are they allowing pending/future bets to be transferred to the BAS book again?

[TheGuesser]

Maybe so everyone gets paid, but if they knew they were gonna close shop to the USA they should have prepared and had enough staff ready for the mass payout requests that they knew would happen today.

1/2 hour before they sent out the Email they were still denying the rumor in chat, so this was poorly planned and poorly executed by 5Dimes, unlike when thegreek, BetJamaica, and Pinnacle left the US market.

[Slowbalt]

What do you mean? Are they allowing pending/future bets to be transferred to the BAS book again?

I just chatted with them and they said cash out an re open an account. They won't transfer shit.

[HedgeHog]

Edit by SBR: Hi HedgeHog, To clarify, 5Dimes is no longer making an account transfer option available. You'd have to take out your balance using one of the aforementioned payment methods. Keep us posted with your feedback on the withdrawal process.

---

I emailed 5D today and they said transfers are no longer being done with Betanysports:

Greetings XXXXXX,

Thank you for contacting us. I am afraid we are no longer doing transfers to BAS at this moment, we can offer you **, Bitcoins, wire, cashier check or a sportsbook transfer.

We can transfer the funds to Heritage, you just need to confirm 4 digit pin, amount and your account at Heritage. There is a 3% fee for sportsbook transfers, you can take advantage of your free payout day before 1:00 pm ET if you have not had any payouts in the last 30 days.

Let us know if you need further assistance.

Best regards,
Desiree
Customer Service Department
5Dimes Group

For more assistance in this or any other matter, feel free to contact us via Live Help or by dialing our toll free number 1-800-430-5896.

[Microphone]

Good luck. Yesterday they said they aren't waiving fees and limits on withdrawals. Hope that changes, since this is their doing, not ours.

I just got off the phone with 5D and also saw your post. They told me as I'm BTC exclusive there would be no fees. "Nicole" also told me to submit multiple BTC withdraw requests for $10,000 with different BTC addresses to get to my balance, even though the previous request(s) are under review, that that was okay. She also mentioned to put something in the notes to ask for one BTC transaction instead of many. I'm not sure about that previous sentence.

[DontTailMe]

1/2 hour before they sent out the Email they were still denying the rumor in chat, so this was poorly planned and poorly executed by 5Dimes, unlike when thegreek, BetJamaica, and Pinnacle left the US market.

That doesn't mean anything. Every company that makes a major move has a communications plan. And they're never going to arm/allow their customer support agents with the ability to confirm rumors before that communications plan is activated.

[gobucks]

I deposited about $ 1,000 on 9-6-20. I am reduced juice so no bonus requested or given. On 9-7-20 they announce that US customers need to get funds out by 9-25. So on 9-7-20 I make a request for my available balance (will deal with ungraded futures later). Today- I get this message-

We received your withdrawal request. However it was rejected due to the fact that you are missing to complete the mandatory one-time rollover required for your deposit(s) (Rollover amounts for each wager are based on the least amount of risk or win in each selection). The total rollover required for your deposit(s) (including the last deposit) is $957.73 and you are still missing $907.73.

[johnnyvegas13]

Guys I would not worry about getting money

even guy w 10k +

the issue here is futures being settled right and fair

[johnnyvegas13]

I deposited about $ 1,000 on 9-6-20. I am reduced juice so no bonus requested or given. On 9-7-20 they announce that US customers need to get funds out by 9-25. So on 9-7-20 I make a request for my available balance (will deal with ungraded futures later). Today- I get this message-

We received your withdrawal request. However it was rejected due to the fact that you are missing to complete the mandatory one-time rollover required for your deposit(s) (Rollover amounts for each wager are based on the least amount of risk or win in each selection). The total rollover required for your deposit(s) (including the last deposit) is $957.73 and you are still missing $907.73.

I would roll that over ASAP then

[RudyRuetigger]

Guys I would not worry about getting money

even guy w 10k +

the issue here is futures being settled right and fair

how old are you?

i told you what to do 4 times now

You must be 65+

[nbpayton]

What do you mean? Are they allowing pending/future bets to be transferred to the BAS book again?

No something totally different not about futures. I had requested a book 2 book to heritage which 5 dimes stated they did. I checked with Heritage and they stated they are no longer accepting book2book from 5 dimes. 5dimes looked into and credited me my money within a couple of hours with no big hoops to jump thru

[nbpayton]

I emailed 5D today and they said transfers are no longer being done with Betanysports:

Greetings XXXXXX,

Thank you for contacting us. I am afraid we are no longer doing transfers to BAS at this moment, we can offer you **, Bitcoins, wire, cashier check or a sportsbook transfer.

We can transfer the funds to Heritage, you just need to confirm 4 digit pin, amount and your account at Heritage. There is a 3% fee for sportsbook transfers, you can take advantage of your free payout day before 1:00 pm ET if you have not had any payouts in the last 30 days.

Let us know if you need further assistance.

Best regards,
Desiree
Customer Service Department
5Dimes Group

For more assistance in this or any other matter, feel free to contact us via Live Help or by dialing our toll free number 1-800-430-5896.

Heritage will not accept the transfer so don't request to heritage

[TheGuesser]

I would work on the assumption anything you cant get out by then will be paid by the administrator.

Personally I'd probably bite the bullet and take a check if I could not get it all out with bitcoin by then.

I hated their statement on the "administrator". It should have said definitively the administrator will pay out your balance in full, PERIOD, rather than the fuzzy language of the administrator will "seek to deliver the funds" to the account holder. That brings up nightmares of BOS and getting 4 cents on the dollar from the 3rd party administrator years later. They should fix that to at least inspire more confidence.

[gobucks]

I would roll that over ASAP then

Does anyone know if I bet both sides of a -105 line would constitute a rollover. $ 454 on Over 54 and $ 454 on Under 54 (both at -105). That would cost me $24, but it would be worth it just to get back in the payment queue.

[pimike]

Does anyone know if I bet both sides of a -105 line would constitute a rollover. $ 454 on Over 54 and $ 454 on Under 54 (both at -105). That would cost me $24, but it would be worth it just to get back in the payment queue.

Good way to have serious problems. Answer no not at same book