5Dimes Refuses To Reimburse My Payout Fees

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  • USCPHILLYGUY
    SBR Posting Legend
    • 12-15-12
    • 21744

    #36
    Originally posted by shari91
    Reread above BITCH
    Classy

    I'm going to assume BB had no idea what a charge back was. I honestly didn't know the term applied in the *********** world, I've seen it used in banking. Maybe explaining it to the guy as opposed to just making threats & insinuations would have been a better tack. Then accusing money of somehow scamming over $80? Seems to be your M. O.
    Last edited by USCPHILLYGUY; 02-18-15, 11:18 AM.
    Comment
    • sneakerhead
      SBR Hall of Famer
      • 07-14-10
      • 7727

      #37
      Originally posted by Big Bear
      wtf r u talking about Shari?

      can you read?

      re-read and then appologize bitch.

      nowhere did i say i did a fukking charge back
      manners idiot and autocorrect is your friend
      Comment
      • sourtwist
        SBR Hall of Famer
        • 11-10-12
        • 9364

        #38
        Shari you ok?

        thread got weird

        instead of saying how dimes is so great, why not contact them on behalf of your fellow posters here and see if you can work with them to fix what seems to be an ongoing issue.

        wow
        Comment
        • downsouth
          SBR Posting Legend
          • 01-13-11
          • 11580

          #39
          I've had this issue previously. While mildly annoying my experience has been they will correct it.
          Comment
          • sourtwist
            SBR Hall of Famer
            • 11-10-12
            • 9364

            #40
            Originally posted by relaaxx
            exactly -- some people think they have the right to be an asshole whenever it suits them. what a ridiculous reason---i did not know about the 30 day hold, nobody told me. wa wa wa. nobody told me it's not my fault. try reading if you can.
            how could you agree with such an incorrect post? we are charged for payouts no matter what, even if they wouldn't accept cards for deposits.
            Comment
            • TheMoneyShot
              BARRELED IN @ SBR!
              • 02-14-07
              • 28672

              #41
              Originally posted by shari91
              If it's a legit thing, 5Dimes will never f anyone over.

              MoneyShot above knows that the truth... he's hoping for a bit of a freebie but it's not going to happen.

              Anyone who has been here for a length of time, you do you want to be with... i love the aussie/uk books like 365, but ask me who i'd trust the most... it's that guy at 5Dimes

              he doesn't hide
              Shari... let's be realistic here...

              1. I'm not looking for a freebie. Or extra. If I'm entitled to $80 reimbursed per what the website claims... why the run around 24/7?

              2. I have a life to live like other people do... it sucks logging in and double checking everything. I don't wager every single day of my life.

              3. Customer support is horrible. It's been like this for the last 2-3 years and no one does anything about it.

              4. I speak the truth... and you accuse me of getting something for free? You're incredible today.

              5. Posters need to know what goes on. I shouldn't have to beg for my $80 back each month. Why have a horrible system that deducts it in the first place?

              6. If 5Dimes is so worried about there REP... then do something about it. Clearly they don't care.
              Comment
              • Ra77er
                SBR Posting Legend
                • 06-20-11
                • 10969

                #42
                Moneyshot looking for a 10 freeplay here unreal
                Comment
                • Rajeev Ram
                  SBR Rookie
                  • 02-18-15
                  • 5

                  #43
                  Originally posted by jjgold
                  men you need to understand 5 Dimes taking big risk with usa customers

                  Its illegal men to book offshore and taking American customers

                  Be patient and things will work out, we are lucky there are still places to play
                  You're lucky there is still a forum dumb enough to pay you to post shit like this.
                  Comment
                  • chico2663
                    BARRELED IN @ SBR!
                    • 09-02-10
                    • 36915

                    #44
                    Originally posted by USCPHILLYGUY
                    Classy

                    I'm going to assume BB had no idea what a charge back was. I honestly didn't know the term applied in the *********** world, I've seen it used in banking. Maybe explaining it to the guy as opposed to just making threats & insinuations would have been a better tack. Then accusing money of somehow scamming over $80? Seems to be your M. O.
                    Shari
                    I'm 52 years old. Lost my first bet on balt colts-cin bengals in 2nd grade. Lost 2 good paying jobs for being a degen. gambler.In bears defense I had to google "**********" because i never had a clue.
                    Comment
                    • soxwin1917
                      SBR MVP
                      • 09-09-08
                      • 1188

                      #45
                      Those posts were out of left field from Shari. BB explicitly said he'd rather not have money than have dishonest money.

                      Bizarre stuff from Shari.
                      Comment
                      • Ted Sheckler
                        SBR MVP
                        • 01-08-14
                        • 1936

                        #46
                        Originally posted by soxwin1917
                        Those posts were out of left field from Shari. BB explicitly said he'd rather not have money than have dishonest money.

                        Bizarre stuff from Shari.


                        If I were a non-pro, I'd just come out and say it. Scared. I can't afford to lose my 12 points a day for action.
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388179

                          #47
                          Not a good move by the thread starter bashing five dimes as them and heritage are the best in the business and never stiff anyone

                          I would remove this thread as it is a non-story
                          Comment
                          • relaaxx
                            SBR MVP
                            • 06-15-06
                            • 3281

                            #48
                            Originally posted by sourtwist
                            how could you agree with such an incorrect post? we are charged for payouts no matter what, even if they wouldn't accept cards for deposits.
                            sourtwist i was talking about people who do charge backs then complain and think they are justified in the charge back. i don't like thieves. doesn't make any difference if they are in the form of sportsbook or gambler.
                            Comment
                            • USCPHILLYGUY
                              SBR Posting Legend
                              • 12-15-12
                              • 21744

                              #49
                              Originally posted by chico2663
                              Shari
                              I'm 52 years old. Lost my first bet on balt colts-cin bengals in 2nd grade. Lost 2 good paying jobs for being a degen. gambler.In bears defense I had to google "**********" because i never had a clue.
                              my n i g g a....what exactly is your point
                              Comment
                              • wrongturn
                                SBR MVP
                                • 06-06-06
                                • 2228

                                #50
                                Back to topic, it happened to me once that the payout fee wasn't credited back for a few days. Always send yourself a copy of chat log.
                                Comment
                                • Ted Sheckler
                                  SBR MVP
                                  • 01-08-14
                                  • 1936

                                  #51
                                  Originally posted by jjgold
                                  Not a good move by the thread starter bashing five dimes as them and heritage are the best in the business and never stiff anyone

                                  I would remove this thread as it is a non-story

                                  Agree, take the 3 minutes it took to make the thread and hop on live chat and get the situation resolved by talking to a manager. Shouldn't have to go to those lengths to get something simple fixed, but you know what you get with 5dimes, it's probably happened more than the 1 time to me that I caught it, but they resolved it as soon as I hopped onto live chat, no need for manager.

                                  But it is fukked up that they can't have something in the system to automatically note that the customer hasn't had a payout in 30 days and just automatically refund the 40 bucks when it's processed. But there are probably folks who don't remember about the free payout and never request it and the book wins, so might as well keep that going. Sucks for us, but smart by the book.
                                  Comment
                                  • Rajeev Ram
                                    SBR Rookie
                                    • 02-18-15
                                    • 5

                                    #52
                                    Shari is just a shill and a shit mod. She must've ran out of meth and is taking it out on posters.
                                    Comment
                                    • jjgold
                                      SBR Aristocracy
                                      • 07-20-05
                                      • 388179

                                      #53
                                      Originally posted by Rajeev Ram
                                      Shari is just a shill and a shit mod. She must've ran out of meth and is taking it out on posters.
                                      Watch your back man
                                      Comment
                                      • Ted Sheckler
                                        SBR MVP
                                        • 01-08-14
                                        • 1936

                                        #54
                                        Originally posted by Rajeev Ram
                                        Shari is just a shill and a shit mod. She must've ran out of meth and is taking it out on posters.

                                        Fantastic name, but mean comment.
                                        Comment
                                        • Ra77er
                                          SBR Posting Legend
                                          • 06-20-11
                                          • 10969

                                          #55
                                          Shari the meth using moderator
                                          Comment
                                          • leetreaper
                                            BARRELED IN @ SBR!
                                            • 10-23-10
                                            • 34841

                                            #56
                                            Originally posted by shari91
                                            If it's a legit thing, 5Dimes will never f anyone over.

                                            MoneyShot above knows that the truth... he's hoping for a bit of a freebie but it's not going to happen.

                                            Anyone who has been here for a length of time, you do you want to be with... i love the aussie/uk books like 365, but ask me who i'd trust the most... it's that guy at 5Dimes

                                            he doesn't hide
                                            You would trust 5dimes over bet365? lmao
                                            Comment
                                            • Jerm3462
                                              SBR MVP
                                              • 11-09-09
                                              • 4454

                                              #57
                                              Wow. I've been out of the game/forums for a year, and this is a different Shari than I remember.

                                              Is someone else posting using her account? She was sweet.

                                              Sounds a bit like that donald trump looking mod from texas. Damn what was his name...
                                              Comment
                                              • Rajeev Ram
                                                SBR Rookie
                                                • 02-18-15
                                                • 5

                                                #58
                                                Originally posted by jjgold
                                                Watch your back man
                                                Stay in your lane pal.
                                                Comment
                                                • jjgold
                                                  SBR Aristocracy
                                                  • 07-20-05
                                                  • 388179

                                                  #59
                                                  I would think throughout the years away more claims against bet 365 then 5Dimes
                                                  Comment
                                                  • sneakerhead
                                                    SBR Hall of Famer
                                                    • 07-14-10
                                                    • 7727

                                                    #60
                                                    5dimes and their verification process is a pain in the ass. It takes 2 minutes to deposit with debit card but you have to send a hand written verification form for withdrawals? and its not like doing it once resolves it. They find something every time.
                                                    Comment
                                                    • Ted Sheckler
                                                      SBR MVP
                                                      • 01-08-14
                                                      • 1936

                                                      #61
                                                      Originally posted by jjgold
                                                      I would think throughout the years away more claims against bet 365 then 5Dimes


                                                      Look at the response the OP got from a mod when making a statement against 5dimes. Imagine had he made a claim against them, banned and sell his identity on craigslist?
                                                      Comment
                                                      • Ted Sheckler
                                                        SBR MVP
                                                        • 01-08-14
                                                        • 1936

                                                        #62
                                                        Originally posted by sneakerhead
                                                        5dimes and their verification process is a pain in the ass. It takes 2 minutes to deposit with debit card but you have to send a hand written verification form for withdrawals? and its not like doing it once resolves it. They find something every time.

                                                        I questioned them a few months back as to why I needed to send in the info when the week before I requested a payout and didn't have to send anything in, they told me every 6 months they need to refresh...Seems like it happens more often than that, but it could just be that it annoys me and I think it's happening more. But looking back at my saved files on my computer, it does seem to be a trend of 4-6 months or longer (but I don't gamble much during the summertime)
                                                        Comment
                                                        • ADR51
                                                          SBR Sharp
                                                          • 05-15-11
                                                          • 428

                                                          #63
                                                          Originally posted by James Marques
                                                          Say you deposit $500 via *********** and put it all on a 4-team parlay. If it hits, sweet.... big payday. If you miss, some scumbags call their *********** company and dispute the charge. The bank will look into it, realize it is for online gambling, and refuse to pay the book. It's part of the reason us honest gamblers have to jump through all these hoops just to get our money.
                                                          Not only that, once you charge back, they will put your name on a negative data base and you wont be able to pay with plastic any where you try to open an account. Even not gambling related stuff....that sucks!
                                                          Comment
                                                          • sneakerhead
                                                            SBR Hall of Famer
                                                            • 07-14-10
                                                            • 7727

                                                            #64
                                                            Originally posted by Ted Sheckler
                                                            I questioned them a few months back as to why I needed to send in the info when the week before I requested a payout and didn't have to send anything in, they told me every 6 months they need to refresh...Seems like it happens more often than that, but it could just be that it annoys me and I think it's happening more. But looking back at my saved files on my computer, it does seem to be a trend of 4-6 months or longer (but I don't gamble much during the summertime)
                                                            yea that's what they told me too. It's just annoying to submit, what if I lost that card meanwhile?
                                                            Comment
                                                            • Rudeboy
                                                              SBR Hall of Famer
                                                              • 07-15-14
                                                              • 5725

                                                              #65
                                                              5d aite
                                                              Comment
                                                              • SharpAngles
                                                                SBR Hall of Famer
                                                                • 04-15-14
                                                                • 9467

                                                                #66
                                                                Classy responses from SBR in this thread. A valuable poster has a legit issue with one of the main books and is told to sit down and shut up. Why should he accept getting reamed by 5D when he jumped through every stupid hoop they use to make payouts a penetrating nightmare? Here's an idea, how about someone from SBR assists moneyshot instead of making him seem like a bum?
                                                                Comment
                                                                • shaunovery
                                                                  SBR Posting Legend
                                                                  • 11-15-07
                                                                  • 18143

                                                                  #67
                                                                  5d should do the right thing and credit the fees the op followed the rules and got screwed but a small technicality
                                                                  Comment
                                                                  • laclippers504
                                                                    SBR MVP
                                                                    • 08-21-06
                                                                    • 4553

                                                                    #68
                                                                    Did Tony get mad?
                                                                    Comment
                                                                    • SharpAngles
                                                                      SBR Hall of Famer
                                                                      • 04-15-14
                                                                      • 9467

                                                                      #69
                                                                      Originally posted by jjgold
                                                                      Not a good move by the thread starter bashing five dimes as them and heritage are the best in the business and never stiff anyone

                                                                      I would remove this thread as it is a non-story
                                                                      Where is he bashing? They have a specific set of rules to get fees waived and he followed them to the word. 5D didn't credit him and in the chat was less than helpful so he came here to let his fellow players know what's happening and possibly get assistance from SBR. He even started the thread stating his intentions.

                                                                      Pretty interesting that the SBR employees are so quick to defend 5D and would throw a poster under the bus.
                                                                      Comment
                                                                      • Ted Sheckler
                                                                        SBR MVP
                                                                        • 01-08-14
                                                                        • 1936

                                                                        #70
                                                                        Originally posted by sneakerhead
                                                                        yea that's what they told me too. It's just annoying to submit, what if I lost that card meanwhile?

                                                                        Yea it's only annoying to me when I used to request a payout and send in my info every single time, and then I'd get an email back saying there is no need to send in verification, unless they ask for it....Well I started sending it in everytime, because I would request a payout on Monday morning and of course they notify me at 30 minutes after the window is closed that I need to update my card verification. So of course I would and then email them back asking about the payout and if it would still be processed, and they would say I would need to resubmit it and if I wanted the free payout, i'd have to wait til next Monday. That's the only thing that has really annoyed me about them. Why not send out mass email to bettors that deposit with a card that they need to verify all their info again...How convenient that they player gets told right after the window closes, in hopes that he blows the money in the meantime...

                                                                        If you lose the card, keep a folder with the photocopy you faxed/emailed to them so you always have it on file. I keep 2 copies of the cards, one at work and one in the car. I don't always carry my card with me, so I always have a copy in case something comes up. No idea what happens if you lose a card and can't verify it anymore...Can't imagine it being good though.


                                                                        All that being said...Still my #1 book, never received a call from them, just a few hassles, but nothing major and offer anything you want. I like Bookmaker, but this past weekend I had a open 3 teamer with them, because I had a wager Thursday night I liked, then 2 I knew I was going for on Saturday...Had to call them and talk to some lady where I didn't know what she was saying, because she was either speaking to fast or had a slight accent. But now I realize that I shall never do an open parlay there again, because I don't want to be calling to bug a book or even talk to them on the phone if I don't have to. No problem Live chatting a book as I take as much time to respond as they do, but I couldn't even put in my plays on live chat, had to get on the fukin phone with them. Bookmaker is my #2. Every book has it's flaws, but the positives from those 2 books heavily outweigh the problems I HAVE with them.
                                                                        Last edited by Ted Sheckler; 02-18-15, 02:12 PM.
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