I should have read the review of Canbet before placing a simple bet with them, they are giving me the slip regarding my withdrawal.
I am already verified with them and I deposited via Moneybookers which is "better" than using a credit-card I assume, I used my MB balance, not even a card deposit via MB - all I did was placing a simple bet on North Carolina to win minus the spread a few days ago:

Unlike many other members I don't have any "bonus" issue with Canbet, I never take bonuses and never use them, my only problem with them is that they are completely dishonest and they keep on making me wait based on change of words and definitions according to the way they like it.
See the chat conversation below:
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Angela'
Your Issue ID for this chat is LTK5350989XXXXX
Angela: Welcome to Live Chat Support. How may we assist you today?
Me: Is my withdrawal of £381 going to be processed today?
Angela: what is your account number
Me: XXXXXXX
Angela: the withdrawal was approved yesterday and it will be processed next week due to Christmas holiday.
Angela: Withdrawals Policy
Angela: Please note that your withdrawal will not be deducted from your account balance until such time as the withdrawal is processed. During this time, you will still be able to use your balance to bet with.
Angela: Withdrawals will remain on hold for a period of 48 hours, thereafter they will be processed on the next business day. If you request a withdrawal, but change your mind within the 48-hour pending period, you can reverse your withdrawal and continue betting.
Me: No, I was told it would be processed within 48 hours, why is it going to be processed "next week" now?
Me: The withdrawal is pending, as per Canbet withdraw policy, withdrawals will remain on hold for a period of 48 hours, thereafter they will be processed on the next business day.
Me: Also, it still shows the withdrawal "Pending" and not "Approved" as you say
Angela: Approved means the withdrawal request is approved to be processed after the pending period is finished
Me: It's a Moneybookers deposit, not a CC one, why does it take so long?
Me: When this pending period will be finished?
Angela: after 48 hours
Me: And when that will be?
Me: According to your records
Angela: it will next Tuesday as Saturday, Sunday and Monday are holidays.
Me: I requested the withdrawal on Tuesday
Me: 48 hours are passing today
Me: Tuesday --> 48 hours --> Thursday (Today)
Me: Why can't you process the withdrawal tomorrow --> Friday?
Me: I don't understand how long are you asking me to wait, I'm going to report this on SBR Forum to warn other members of how you do business, this is completely a lie!
Me: You said, you wait 48 hours, then next business day you process the withdrawal.
Me: That "next business day" is Friday.
Me: I am also now raising a complaint with your regulator
Me: Kahnawake Gaming Commission
Angela: The 48 hours covers today and tomorrow.
Me: Since when an hour can cover both days?
Me: According to your record in what time did I request the withdrawal?
Angela: The 48 hour pending counts from today
Me: Are you joking?
Me: I have requsted the withdrawal on Tuesday, you're telling me the 48 hour pending time counts from Thursday? What happened in the last 48 hours - this is a time that doesn't count?
Angela: it was approved yesterday. Then there is 48 hours pending and it will be processed the next business day.
Me: No, it is not approved, because it is still PENDING
Me: I can still click on "cancel" if I wish to cancel it
Me: I don't want to see it pending any longer, I want to see it processed.
Me: Hello?
Angela: yes
Me: I said my withdrawal is not approved, because it is still PENDING. I can still click on "cancel" if I wish to cancel it --> You said "it was approved yesterday" - so why are you lying to me?
Angela: i told you that approved means the withdrawal request is approved to be processed after the pending period is finished
Me: You're just playing with words, this is completely unethical.
Me: You define when is "Approved", when the "48 hour" time starts or finishes, so basically you define that I need to wait 200 hours for my withdrawal to be processed, correct?
Me: Angela
Me: I have requested the withdrawal on Tuesday, the 20th of December 2011, correct/
Me: ?
Me: Today is Thursday, the 22nd of December 2011, correct?
Me: How many hours have passed between the 20th of December and the 22nd of December, can you try to calculate perhaps?
Me: You said it yourself, I'm quoting you "Withdrawals will remain on hold for a period of 48 hours, thereafter they will be processed on the next business day." - You said it, right?
Me: Let me try to analyze what you've just said ---> Withdrawals will remain on hold for a period of 48 hours (From Tuesday for me until Thursday), thereafter they will be processed on the next business day (which is Friday).
Me: Is this not your policy?
Me: Are you there?
Me: Over 10 minutes of no response
Me: I will be closing this chat now due to lack of response from your end, but I will make sure to inform others about this wording-game you do to define "approved" time and "48 hour" period, you don't do that in business, you need to be strict to your word and honest about it, and you definitely make me not trust you anymore.
Me: Bye for now.
That was it so far, I'm tired of chasing them, they are just doing whichever they feel like when it comes to withdrawals.
The thing is I placed a bet with them on a Spanish football on Barcelona today, then I regretted it so I basically placed both Over and Under bets on the same thing (and lost some £ as they make £ out of me) - I don't care about myself placing a bet, regretting it and placing an opposite bad - but this game ends tonight - who knows how long it will take them to process this additional withdrawal ?
All the other books have already paid me except for them, they are super slow to process withdrawals and play wording games with you, be-careful !!!!
I am already verified with them and I deposited via Moneybookers which is "better" than using a credit-card I assume, I used my MB balance, not even a card deposit via MB - all I did was placing a simple bet on North Carolina to win minus the spread a few days ago:

Unlike many other members I don't have any "bonus" issue with Canbet, I never take bonuses and never use them, my only problem with them is that they are completely dishonest and they keep on making me wait based on change of words and definitions according to the way they like it.
See the chat conversation below:
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Angela'
Your Issue ID for this chat is LTK5350989XXXXX
Angela: Welcome to Live Chat Support. How may we assist you today?
Me: Is my withdrawal of £381 going to be processed today?
Angela: what is your account number
Me: XXXXXXX
Angela: the withdrawal was approved yesterday and it will be processed next week due to Christmas holiday.
Angela: Withdrawals Policy
Angela: Please note that your withdrawal will not be deducted from your account balance until such time as the withdrawal is processed. During this time, you will still be able to use your balance to bet with.
Angela: Withdrawals will remain on hold for a period of 48 hours, thereafter they will be processed on the next business day. If you request a withdrawal, but change your mind within the 48-hour pending period, you can reverse your withdrawal and continue betting.
Me: No, I was told it would be processed within 48 hours, why is it going to be processed "next week" now?
Me: The withdrawal is pending, as per Canbet withdraw policy, withdrawals will remain on hold for a period of 48 hours, thereafter they will be processed on the next business day.
Me: Also, it still shows the withdrawal "Pending" and not "Approved" as you say
Angela: Approved means the withdrawal request is approved to be processed after the pending period is finished
Me: It's a Moneybookers deposit, not a CC one, why does it take so long?
Me: When this pending period will be finished?
Angela: after 48 hours
Me: And when that will be?
Me: According to your records
Angela: it will next Tuesday as Saturday, Sunday and Monday are holidays.
Me: I requested the withdrawal on Tuesday
Me: 48 hours are passing today
Me: Tuesday --> 48 hours --> Thursday (Today)
Me: Why can't you process the withdrawal tomorrow --> Friday?
Me: I don't understand how long are you asking me to wait, I'm going to report this on SBR Forum to warn other members of how you do business, this is completely a lie!
Me: You said, you wait 48 hours, then next business day you process the withdrawal.
Me: That "next business day" is Friday.
Me: I am also now raising a complaint with your regulator
Me: Kahnawake Gaming Commission
Angela: The 48 hours covers today and tomorrow.
Me: Since when an hour can cover both days?
Me: According to your record in what time did I request the withdrawal?
Angela: The 48 hour pending counts from today
Me: Are you joking?
Me: I have requsted the withdrawal on Tuesday, you're telling me the 48 hour pending time counts from Thursday? What happened in the last 48 hours - this is a time that doesn't count?
Angela: it was approved yesterday. Then there is 48 hours pending and it will be processed the next business day.
Me: No, it is not approved, because it is still PENDING
Me: I can still click on "cancel" if I wish to cancel it
Me: I don't want to see it pending any longer, I want to see it processed.
Me: Hello?
Angela: yes
Me: I said my withdrawal is not approved, because it is still PENDING. I can still click on "cancel" if I wish to cancel it --> You said "it was approved yesterday" - so why are you lying to me?
Angela: i told you that approved means the withdrawal request is approved to be processed after the pending period is finished
Me: You're just playing with words, this is completely unethical.
Me: You define when is "Approved", when the "48 hour" time starts or finishes, so basically you define that I need to wait 200 hours for my withdrawal to be processed, correct?
Me: Angela
Me: I have requested the withdrawal on Tuesday, the 20th of December 2011, correct/
Me: ?
Me: Today is Thursday, the 22nd of December 2011, correct?
Me: How many hours have passed between the 20th of December and the 22nd of December, can you try to calculate perhaps?
Me: You said it yourself, I'm quoting you "Withdrawals will remain on hold for a period of 48 hours, thereafter they will be processed on the next business day." - You said it, right?
Me: Let me try to analyze what you've just said ---> Withdrawals will remain on hold for a period of 48 hours (From Tuesday for me until Thursday), thereafter they will be processed on the next business day (which is Friday).
Me: Is this not your policy?
Me: Are you there?
Me: Over 10 minutes of no response
Me: I will be closing this chat now due to lack of response from your end, but I will make sure to inform others about this wording-game you do to define "approved" time and "48 hour" period, you don't do that in business, you need to be strict to your word and honest about it, and you definitely make me not trust you anymore.
Me: Bye for now.
That was it so far, I'm tired of chasing them, they are just doing whichever they feel like when it comes to withdrawals.
The thing is I placed a bet with them on a Spanish football on Barcelona today, then I regretted it so I basically placed both Over and Under bets on the same thing (and lost some £ as they make £ out of me) - I don't care about myself placing a bet, regretting it and placing an opposite bad - but this game ends tonight - who knows how long it will take them to process this additional withdrawal ?
All the other books have already paid me except for them, they are super slow to process withdrawals and play wording games with you, be-careful !!!!

