BoDog Slowpay

Legions36 · 01-05-12, 04:26 PM

Originally posted by Coolcanuck79

Hi Becky,

I'm still waiting for my Nov 27th payout. Can you help?

File a complaint with SBR also, that is pretty long.

dilwale · 01-06-12, 01:59 AM

I really liked bodog.....Nice interface, good customer service, good looking bodog becky to help us

but payouts recently have not been good.

Smarten up bodog and quickly.......Get the payouts going again....

Coolcanuck79 · 01-06-12, 09:47 AM

Originally posted by Legions36

File a complaint with SBR also, that is pretty long.

I did file a complaint about 6 weeks ago and emailed Lou on 3-4 occasions and he has never replied.

Edit by SBR Lou: Hi Coolcanuck79, you were replied to within 12 hours of your complaint being filed. We contacted mgt on your behalf and were told you were already in communication with them. The last email I see from you is dated Dec 19th. I didn't realize your issue was still outstanding.

sharlataans · 01-06-12, 10:01 AM

Originally posted by Coolcanuck79

I did file a complaint about 6 weeks ago and emailed Lou on 3-4 occasions and he has never replied.

Some animals are more equal than others

Legions36 · 01-06-12, 11:48 AM

Originally posted by Coolcanuck79

I did file a complaint about 6 weeks ago and emailed Lou on 3-4 occasions and he has never replied.

Damn pretty weird, maybe file another one and go on the SBR live chat? just keep trying.

clcmillion · 01-06-12, 02:20 PM

buss.. day 15 emailed Bovada and here is what I got for a responce

Thanks for contacting Bovada Customer Service.

We appreciate that you are letting us know about your inquiry and we understand your concern. Thank you for contacting us in regard to your recent payout request.

Please be advised that in regard to your payout with Reference Number ****** for **** dated December 18 2011 via Check by Courier, we are awaiting still for the tracking number from our provider, which we can tell you now that it is DHL, in order to send it to you through your Bovada account messages.

Kindly note that Check by Courier Payouts take an estimated time frame of 15 business days to be approved and delivered, and yours is on its 14th business day, so you should be receiving your check anytime soon.

We deeply apologize since your payout suffered a slight delay due to the holidays, but we can assure you that as soon as the tracking number is available for it, you will be notified immediately so you can track your payout right away.

We really appreciate your understanding and patience regarding this matter and we apologize for any inconveniences that this may have caused you.

Thank you for your email. Should you have any questions, or require any further assistance, please do not hesitate to contact us

They can tell me the courier now but cant get me a tracking number how am I suposed to know when to be home to sign What I am thinking it hasnt even been cut yet and its buss day 15 not 14 and still no tracking # Will keep people posted if i receive in the next few days and how the cashing of check goes also if I get it

phouse19 · 01-06-12, 03:59 PM

Day 38 since I requested my payout. Emailed customer service today they said it is a banking issue and thanks for the continued patience and the payouts team is working on it. I received basically the same email 10 times saying banking issue/ high volume during season and I never seem to get a date on when I will receive my money.

Is it still a guaranteed payout if it takes months to get? So somehow you can deposit money onto bodog, you just can't get it off. Starting to get doubtful if I will ever get my money considering they have been working on this banking issue for more then a month.

sharlataans · 01-06-12, 06:12 PM

Originally posted by phouse19

Day 38 since I requested my payout. Emailed customer service today they said it is a banking issue and thanks for the continued patience and the payouts team is working on it. I received basically the same email 10 times saying banking issue/ high volume during season and I never seem to get a date on when I will receive my money.

Is it still a guaranteed payout if it takes months to get? So somehow you can deposit money onto bodog, you just can't get it off. Starting to get doubtful if I will ever get my money considering they have been working on this banking issue for more then a month.

It's a guaranteed money. They will buy you a coffin

dilwale · 01-06-12, 06:43 PM

Bodog becky what is going on? Thought issues were all resolved.

When will bodog resolve all its payout issues and have fast payouts moving forward?

5mike5 · 01-06-12, 08:17 PM

Originally posted by dilwale

Bodog becky what is going on? Thought issues were all resolved.

When will bodog resolve all its payout issues and have fast payouts moving forward?

did they ever?

u guys need to move on and stop dealing with this B.S

gl

BodogBecky · 01-07-12, 03:14 PM

Originally posted by dilwale

Bodog becky what is going on? Thought issues were all resolved.

When will bodog resolve all its payout issues and have fast payouts moving forward?

The delays that a small group of bodog.ca players were experiencing with their payouts have been resolved which is great! However, I cannot speak for Bovada as I am not involved at all- I work for BodogBrand.com.

Please don't forget that Bovada and Bodog.ca are two completely different companies with different ownership & finance teams.

Thanks,
Becky

BodogBecky · 01-08-12, 02:26 PM

Originally posted by phouse19

Day 38 since I requested my payout. Emailed customer service today they said it is a banking issue and thanks for the continued patience and the payouts team is working on it. I received basically the same email 10 times saying banking issue/ high volume during season and I never seem to get a date on when I will receive my money.

Is it still a guaranteed payout if it takes months to get? So somehow you can deposit money onto bodog, you just can't get it off. Starting to get doubtful if I will ever get my money considering they have been working on this banking issue for more then a month.

phouse19, this was posted just before you received the email from bodog.ca confirming your payout is arriving this week, Thurs at the latest, correct? Based on the times of our email exchanges on the 6th I believe this is the case!

Becky

clcmillion · 01-09-12, 09:17 AM

[COLOR=#000000 !important]just received my tracking notice and should get check today or tomorrow.will keep posted on when i receive and how cashing of check goes for any US players who are interested!!Hopefuly all will clear and go fine[/COLOR]

Coolcanuck79 · 01-09-12, 10:29 AM

Originally posted by BodogBecky

The delays that a small group of bodog.ca players were experiencing with their payouts have been resolved which is great! However, I cannot speak for Bovada as I am not involved at all- I work for BodogBrand.com.

Please don't forget that Bovada and Bodog.ca are two completely different companies with different ownership & finance teams.

Thanks,
Becky

Hang on a second Becky ... I am in that small group and my payout from Nov 27th still hasn't arrived. Before we can say the issues have been resolved, I'd like to get the money in my account.

BodogBecky · 01-09-12, 10:35 AM

Originally posted by Coolcanuck79

Hang on a second Becky ... I am in that small group and my payout from Nov 27th still hasn't arrived. Before we can say the issues have been resolved, I'd like to get the money in my account.

I'm sorry, you're right- I should have been more clear. I meant that the issues were resolved between bodog.ca and the processor so all the affected payouts are now finally on their way. Please let me know when you receive your money, should be very, very soon now.

Becky

john230 · 01-09-12, 11:10 AM

Originally posted by BodogBecky

The delays that a small group of bodog.ca players were experiencing with their payouts have been resolved which is great! However, I cannot speak for Bovada as I am not involved at all- I work for BodogBrand.com.

Please don't forget that Bovada and Bodog.ca are two completely different companies with different ownership & finance teams.

Thanks,
Becky

It seems like like Bodog and Bovada are managed by the same people. Blowvada circles games that you can not parlay just like Bodog. Having checked to see if the lines come up late as well, but I would guess they do.

john230 · 01-09-12, 11:22 AM

Just checked my Bovada account and they do not have NFL Playoff lines posted. All NBA games are circled in red meaning you can not parlay or tease. If they are not manged by the same people, they are sure following Bodog's lead.

clcmillion · 01-10-12, 11:01 AM

Recieved my check yesterday International bank draft but drawn on us bank.Went to bank drawn on had to wait a few for them to verify the check and they got verification CASH IN HAND now guess I can continue to use bovada with confidence now!!Hopefully they will work on the time frame to get the check by courier though other than that I am relived all went well!!!

5mike5 · 01-10-12, 01:04 PM

wow 1 payout good report out of 1,000

they stink

Coolcanuck79 · 01-12-12, 09:40 AM

I am happy to report that my 2nd payout, dated Nov 27th is in my account as of this morning. Big thanks to Bodog Becky for all her help!!!

BodogBecky · 01-12-12, 09:51 AM

Originally posted by Coolcanuck79

I am happy to report that my 2nd payout, dated Nov 27th is in my account as of this morning. Big thanks to Bodog Becky for all her help!!!

YAY!!! I'm delighted to hear this- thanks for the update!

My pleasure

dilwale · 01-12-12, 10:47 AM

I also got my most recent payout from last week. Looks like payouts are moving along in a timely fashion. Hopefully bodog keeps this up. Requested another one on Tuesday will let everyone know when I receive it.

Thanks Becky

, please tell bodog.ca to keep it this way going forward pls....