I spoke with Tony earlier because my account was suspended. I then found out that SEVERAL players made correlated Rolling wagers due to a software glitch allowing it. I had no idea the plays I was making were against the rules. They were not big dollar amounts or even blatant correlations. They are plays like taking second half action against a play that is a sure winner on the side because its a blowout for an example. I click the rolling wager option and it lists the plays that are available to roll from. Most of the time it says NO PLAYS AVAILABLE if you cant roll from any pending so I didnt think I broke any rules.
Long story short he cancelled my 950 balance that was a pending payout and gave me 2 options. (1) I can cancel all the correlated rolling if wagers win or lose(2) or I can cancel the parent wagers win or lose. I reviewed the account and if I cancel the rolling ifs I think I will actually get my 950 back and a credit to boot because most of them ended up being losses or no action.
Are any of you guys involved in this as well. He said it involved several players. Tony is being pretty cool about this I guess. I have been trying to get back with him for a while now but no luck. I wonder if my half a dozen payouts made them review my account. I honestly didnt know I broke any rule. I always let the system list the plays available to roll from.
Please wait for a site operator to respond.
You are now chatting with 'Jerry'
Jerry: Hello. How may I assist you today?
steve: The note in my account says I must speak to Tony
Jerry: Can you please confirm your account number and password?
steve:
Jerry: let me check if he is available
Jerry: Just a moment please
steve: I hope he is available because I am locked out of my account for some reason
Jerry: Just a moment please
Jerry: Am going to transfer you over
Please wait while I transfer the chat to 'Tony'.
You are now chatting with 'Tony'
steve: Hello Tony glad you were available
Tony: greetings, i'm the general manager
Tony: allow me a moment to check into your account
steve: I am locked out of my account and nobody will tell me why
Tony: playing correlated rolling if plays
Tony: found bug an played them quite a but
Tony: *bit
Tony: so you've got two options
steve: What is correlated mean?
Tony: then you play the same team to the same team in a parlay or IF wager, or any conditional play
Tony: like yankees first 5 innings to yankees game
Tony: or jets game to jets 2nd half
Tony: so you've got two options
Tony: 1) void all correlated attachments, win or lose
Tony: or
Tony: 2) void all correlated plays, as was as the original play they are attached to, all regardless if win or lose
Tony: you get to choose the option that works best balance wise for you
steve: On rolling wagers I just click the button to see what plays are available to use. The system lists the available ones. Sometimes it says no plays available
Tony: once you've made your choice, if you're still positive, then you can continue playing
Tony: if you are negative, you will be reset to zero and you will start fresh
Tony: well, its quite clear you were one of the many that found the correlated bug
Tony: so you get to review all the times you did it
Tony: and decide which of the two options is best for you
steve: I didnt realize I was doing anything wrong. I let the system list the plays available to if from.
Tony: well, the system had a bug in it
Tony: and its been fixed
Tony: and that leaves you with the two choices i have presented you
steve: I didnt even know what correlated meant until you just told me
Tony: well, now you know
Tony: and the rule is also listed on the site
Tony: technical error in a system glitch does not mean "time to cash in"
Tony: so again, you're left with 2 options
Tony: you'll need to review all your plays
Tony: my notes show you started doing this on August 24th
steve: I always let the system tell me if wagers are available to if from and if not I CC deposit again
Tony: well, i'm again telling you that you have two options
Tony: since the last week of august, there are plays that are getting voided
steve: Do you know if I won or lost doing this because I have no idea
Tony: you can review all your wagers
Tony: and get back with me when you've decided if you want all the correlated plays voided
Tony: or just the plays attached to the original wagers
Tony: choice is yours, and of course you would want to pick the best one for you
steve: Wow I had no idea I was even doing something against the rules. The system sometimes says no plays available to roll from
steve: So I can void all correlated if wagers win or lose or what is the other option?
steve: oh i see it sorry.
steve: Tony I really didnt know I was doing anything wrong. I always let the system be the boss. I have no problem losing . You can probably see I am a lifetime loser at your book.
Tony: doesn't matter to me
Tony: correlated plays
Tony: from all clients
Tony: are voided without exception
Tony: you're being given the benefit of all the various ways it can go
Tony: if you picked all original winners
Tony: then of course you'll choose to keep all those
Tony: if you had losses on those by keeping the original wagers, then you can choose to kill all the correlated plays
steve: So what if it works out that I get money back?
Tony: and if you go to negative with all these voids, i'll even reset you to the balance you had seconds before you made your first correlated play
Tony: and it would be a virtual miracle if you got money back
Tony: but if that is the case, then of course that will be honoroed
steve: OK let me look over it and see how it goes. I will get back to you. Am I allowed to wager in the meantime?
Tony: no
Tony: this is finalized, then you can wager
steve: Cmon Tony you see I deposit half a dozen times a week. Can I make another deposit and wager with that?
Tony: we can reset you to zero
Tony: and you can make a deposit
Tony: and if we determine you won't be negative after all these adjustments, then that will be added to your figure
Tony: but it looks to me like you've collected more than you've deposited
Tony: all because of this correlated play
steve: Let me just go over all the plays and get back to you. Back to Aug 24 right?
Tony: and looking at the play, i'd think by choosing either of the two options, you're going to be negatigve
Tony: which is an account reset to zero, and you start fresh
Tony: start with aug 24
Tony: you might find the first one on aug 25
steve: OK i will look at it
Tony: in the meantime i'm going to reset you to zero, and you can deposit
Tony: you find a way with the two options to still be positive, then we'll apply it to your account
steve: I really cant believe this Tony. I just played off the wagers the system listed.
Tony: as i said, technical mistake
Tony: you collected off it
Tony: i'm washing the amount you collected above what you deposited since you started making these plays
Tony: i'm telling you I apologize for the technical error
steve: I sure wouldnt have if I knew it was not right. I never break the rules
Tony: it has been corrected
Tony: but that is as far as it goes
Tony: from here, you've been given options to insure that if you had won even not playing the correlated plays, that you would have those winnings credited
Tony: but the correlated plays will not be honored
Tony: your account has been reset
steve: OK i will review the account. Thanks for your time.
Tony: and is available to make deposits and play at this time
Tony: should you win, 100% of all winnings will be honored
Tony: not a problem
Chat session has been terminated by the site operator.
Long story short he cancelled my 950 balance that was a pending payout and gave me 2 options. (1) I can cancel all the correlated rolling if wagers win or lose(2) or I can cancel the parent wagers win or lose. I reviewed the account and if I cancel the rolling ifs I think I will actually get my 950 back and a credit to boot because most of them ended up being losses or no action.
Are any of you guys involved in this as well. He said it involved several players. Tony is being pretty cool about this I guess. I have been trying to get back with him for a while now but no luck. I wonder if my half a dozen payouts made them review my account. I honestly didnt know I broke any rule. I always let the system list the plays available to roll from.
Please wait for a site operator to respond.

Jerry: Hello. How may I assist you today?
steve: The note in my account says I must speak to Tony
Jerry: Can you please confirm your account number and password?
steve:
Jerry: let me check if he is available
Jerry: Just a moment please
steve: I hope he is available because I am locked out of my account for some reason
Jerry: Just a moment please
Jerry: Am going to transfer you over


steve: Hello Tony glad you were available
Tony: greetings, i'm the general manager
Tony: allow me a moment to check into your account
steve: I am locked out of my account and nobody will tell me why
Tony: playing correlated rolling if plays
Tony: found bug an played them quite a but
Tony: *bit
Tony: so you've got two options
steve: What is correlated mean?
Tony: then you play the same team to the same team in a parlay or IF wager, or any conditional play
Tony: like yankees first 5 innings to yankees game
Tony: or jets game to jets 2nd half
Tony: so you've got two options
Tony: 1) void all correlated attachments, win or lose
Tony: or
Tony: 2) void all correlated plays, as was as the original play they are attached to, all regardless if win or lose
Tony: you get to choose the option that works best balance wise for you
steve: On rolling wagers I just click the button to see what plays are available to use. The system lists the available ones. Sometimes it says no plays available
Tony: once you've made your choice, if you're still positive, then you can continue playing
Tony: if you are negative, you will be reset to zero and you will start fresh
Tony: well, its quite clear you were one of the many that found the correlated bug
Tony: so you get to review all the times you did it
Tony: and decide which of the two options is best for you
steve: I didnt realize I was doing anything wrong. I let the system list the plays available to if from.
Tony: well, the system had a bug in it
Tony: and its been fixed
Tony: and that leaves you with the two choices i have presented you
steve: I didnt even know what correlated meant until you just told me
Tony: well, now you know
Tony: and the rule is also listed on the site
Tony: technical error in a system glitch does not mean "time to cash in"
Tony: so again, you're left with 2 options
Tony: you'll need to review all your plays
Tony: my notes show you started doing this on August 24th
steve: I always let the system tell me if wagers are available to if from and if not I CC deposit again
Tony: well, i'm again telling you that you have two options
Tony: since the last week of august, there are plays that are getting voided
steve: Do you know if I won or lost doing this because I have no idea
Tony: you can review all your wagers
Tony: and get back with me when you've decided if you want all the correlated plays voided
Tony: or just the plays attached to the original wagers
Tony: choice is yours, and of course you would want to pick the best one for you
steve: Wow I had no idea I was even doing something against the rules. The system sometimes says no plays available to roll from
steve: So I can void all correlated if wagers win or lose or what is the other option?
steve: oh i see it sorry.
steve: Tony I really didnt know I was doing anything wrong. I always let the system be the boss. I have no problem losing . You can probably see I am a lifetime loser at your book.
Tony: doesn't matter to me
Tony: correlated plays
Tony: from all clients
Tony: are voided without exception
Tony: you're being given the benefit of all the various ways it can go
Tony: if you picked all original winners
Tony: then of course you'll choose to keep all those
Tony: if you had losses on those by keeping the original wagers, then you can choose to kill all the correlated plays
steve: So what if it works out that I get money back?
Tony: and if you go to negative with all these voids, i'll even reset you to the balance you had seconds before you made your first correlated play
Tony: and it would be a virtual miracle if you got money back
Tony: but if that is the case, then of course that will be honoroed
steve: OK let me look over it and see how it goes. I will get back to you. Am I allowed to wager in the meantime?
Tony: no
Tony: this is finalized, then you can wager
steve: Cmon Tony you see I deposit half a dozen times a week. Can I make another deposit and wager with that?
Tony: we can reset you to zero
Tony: and you can make a deposit
Tony: and if we determine you won't be negative after all these adjustments, then that will be added to your figure
Tony: but it looks to me like you've collected more than you've deposited
Tony: all because of this correlated play
steve: Let me just go over all the plays and get back to you. Back to Aug 24 right?
Tony: and looking at the play, i'd think by choosing either of the two options, you're going to be negatigve
Tony: which is an account reset to zero, and you start fresh
Tony: start with aug 24
Tony: you might find the first one on aug 25
steve: OK i will look at it
Tony: in the meantime i'm going to reset you to zero, and you can deposit
Tony: you find a way with the two options to still be positive, then we'll apply it to your account
steve: I really cant believe this Tony. I just played off the wagers the system listed.
Tony: as i said, technical mistake
Tony: you collected off it
Tony: i'm washing the amount you collected above what you deposited since you started making these plays
Tony: i'm telling you I apologize for the technical error
steve: I sure wouldnt have if I knew it was not right. I never break the rules
Tony: it has been corrected
Tony: but that is as far as it goes
Tony: from here, you've been given options to insure that if you had won even not playing the correlated plays, that you would have those winnings credited
Tony: but the correlated plays will not be honored
Tony: your account has been reset
steve: OK i will review the account. Thanks for your time.
Tony: and is available to make deposits and play at this time
Tony: should you win, 100% of all winnings will be honored
Tony: not a problem
