Stores honor sale of merchandised which is mispriced (even if they lose money on the sale). 5dimes paid out on something it shouldn't have paid out....they need to fix the error, pay the player. move on and learn from their mistake.
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Always was an exaggeration, you need to reference the way BetPhoenix's reputation has been destroyed after pulling out as an advertiser to understand their different approaches to advertising and non-advertising books, BP immediately downgraded as well of course
One has to wonder what good a ratings page is when you can buy a couple grades up, basically one should take the rating of one of the books with a banner at the top of the page with a grain of salt, but its still the best sportsbook forum on the net, I mean the Rx prolly still has a Cascade banner up on their site and rated top 5Comment -
unreal how some posters assume that sportsbooks and casinos are unlimited cash machinesComment -
Tony should be happy the OP didnt gun it up to 100k or more and head over to the live poker tables after ringing up everyone he knows with a 5dimes accountComment -
I just asked for my account to be closed...I lost 11 pass no pass craps bets in a row. 11 almost coinflips...all losses all in a row. When odd streaks like that happen its just your bad luck...when a player finds a good ev and uses it...good bye money. I will do the only tenable decision....not reload and not play there anymoreComment -
Now this isn't exactly the same but similar: http://www.lasvegasvegas.com/content...nos-1294444214
In this case these two players found a glitch in the video poker system. They did not appear to tamper with the game just saw how someone made a mistake in its programming (Tony) and these players went across country exploiting these types of games until finally caught. However which is shocking to me they were arrested and face 629 felony Federal counts.
To be honest I don't see how these guys could be up on Federal charges if they did not tamper with the game and played by the rules of the game however, like Tackleberry, found a gap in its system. I am eager to see how the court will decide (you'll have to wait a year or more since the case just started in January).
I would think what should have happened in this case is they get booted from the casino, lose the money they had during the session they got caught (casino could try to argue malfunction voids pays/plays but could easily lose that position in court) and fix every damn machine to remove the opening.Today is the tomorrow we worried about yesterday.Comment -
Excellent point! What a mess that would have created . Why is it that when the player fcks up he is SOL and when the book fcks up they get a free pass? Lets get serious here. Mistakes do happen, this is understood, but people pay for their mistakes. Leave your wallet ot it gets stolen, whoop someone ass got to jail, try to rob someone get shot, cheat on your wife get left. But casinos who are already raking us over the coals, who always have an edge and make money are not responsible? They literally are robbing us on -ev games every day yet people still play with the hope of winning. WE ALL realize you can not beat the house edge long term in a casino so what is the point of playing hoping you magically hit some statistical variant for long enough to make some money and get out? For pure entertainment? No, people play because they hope somehow someway they will make money long term and when the casino hangs an error like this and someone plays it that is the cost of doing biz. Better luck next time 5D if you do not pay you are no better than any other deposit only book. refunding the $51 is not just inappropriate it is is disgraceful and disrespectful. If you can't manage a casino don't have one if your linesmen make bad lines hire new ones or go find a new trade. Noone made you offer the product you offered and noone made you make the mistakes you made. The rules don't state you can confiscate the funds and even if they did it still is bullshit because the rule basically says if we don't like that you beat us we can do whatever we want with the funds. This is why I very seldomly play offshore anymore. It is a lose or get out mentality and I rather play games where the people in charge want me to win. Pay up Tony for once do the right thing. The way he totally attacked any possibility of arbitration proves he knows he really fcked up this time and shows what a joke he is. If the OP makes an offer to accept less or allows this to go by that is his decision I could understand but that does not change the fact any penny less the whole balance was a stiff job by 5D.Comment -
The problem with beating an offshore casino this way is they can review every withdrawal and how you earned that money before they paid you. With TB not winning big jackpots on this machine but instead just grinding it on small wins (it appears) had he done this in a brick and mortar casino he could have easily slipped out the door after cashing his tickets at the self-pay machines. He easily would have gotten away with this in Vegas especially if he wasn't going after big hits but instead grinding non-handpay level hits.
As he builds his credits to $500 or $1000, take a ticket. Let his wife go cash while he sits and plays. Then after a bit slip out and come back the next day. Don't get greedy or draw attention and he would be good to go.Today is the tomorrow we worried about yesterday.Comment -
a compensation to the player will be fair.
He could go in the poker room and throw money to everyone.
It's clear that 5D will not give a cent.I suggest the next time,the player should spend his "not deserved" money in the poker room,with his friends if possible at the same table.Comment -
All Tony has to do is offer the heat +3.5 for game 2, make a shitload when the Bulls murder them again. Pay the guy and show people that he is "somewhat" a standup guy
But who's to say Tony didn't know of the game being off, and hoping that people saw it and played it, if they lost, he got money, if they won, he confiscates the money. Tony seems to be the +EV type of guy, he never does anything that isn't +EV, sharp as they come.Comment -
an even bigger scam is oddsmaker saying u r a "professional player" if any1 wins big buck$ from them
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It is difficult to muster feelings of empathy or grace for Tony or 5dimes. If you are ruled against and get an attitude you run the very real risk of forfeiting your ability to play there. Your EV when having to deal with Tony is not one of positive expectation. When Tony feels hes right; there is little recourse. He is the "face" of 5dimes and hes attitudes are the ones of 5Dimes.
So when mistakes happen...clear mistakes on the part of 5dimes...the feelings of empathy or grace that one might have for a more neutral organization or person are not present. In this case, instead of locking the account and telling op that he has to talk to Tony...the company just seizes the money. No email about it...Op has to go to live chat to find out what happened to his winnings after cashout request. Tony does not even apologize for the error....has anyone heard of the man ever apologizing?
When you display a public persona of always being right and your decision is the law...there is no sympathy when a situation goes clusterfuck. Why was there no stopgap measure in place for the casino....a person racks up 5k in profit off of a micro deposit should trigger some sort of lockdown or at least notice to the casino manager or a person in support...either asleep at the wheel or the site knew all along that they were not going to payout due to this error.
Play hardass with your customers and a situation comes around where the error is on your side...no quarter..no shelter should be given. This "shot taker" should be paid in full, account closed, and be let on his way.
Books fault..Book claims to be infallable....Book has to pay
Why isnt this on the front page with all the other disputes from other books?Comment -
This thread along with my Duran is the way to start a day. Tony seems to have tightened up on his chat demeanor (no f-bombs), but a thread like this naturally has to have some tony actual chat to make it come alive. Good work there OP.
Second, I like how the OP felt that he was gonna need that extra $1.59. This is a perfect example for you novice gamblers. $50 might have been enough to start.... but OP went ahead and gave himself a little extra breathing room with that buck fifty-nine. Justin case!!
Oh man, do I love 5dimes threads. Tony, you feelin that Karma yet?Comment -
5Dimes should Pay the whole 32K, Acarmelo1 Has spoken!!!!Comment -
If he doesn't get his 32k, he gonna be like Cory posting every 10 mins hahaComment -
IMO the correct solution would be to pay the OP what he would of made if the payout table was correctComment -
So, zabula played 3 months ago on +EV game in 5d casino, now tackleberry few days ago played again on even higher EV. This only shows how poor the casino management is, but yet it's offshore with their huge gap between the play and actual withdraw they have very solid insurance and they couldn't care less.Comment -
Tony, you have to pay a stupid tax here. 5k sounds about right. Would you like me to analyze all your payouts so you don't have to be embarrassed again?Comment -
Tony is a jackass. He is the ultimate in losers and is only tuff behind a puter screen or telephone. He is a fukin loserComment -
precedent has been set!!! previous cases show that 5dimes offers +EV games that can be beat in certain situations. This time no BOT was used or no cheating occured. I did not see 5dimes cry foul at the +EV game that was deemed BOT play. They voided winnings due to BOT play not the +EV pay scale. 5dimes has also said that they will not agree to arbitration. This should result in an imediate downgrading to C- or lower. Everyone needs to cash out and not play there until this MAN gets paid!!!Comment -
The player should really be paid, if not the entire amount, then a large portion of it. Wouldn't be surprised if Tony made the payment contingent on closing his account though, he seems to do that a lot. At least, that's what he did with me.Comment -
At this point even if he used a bot 5 dimes should pay, it's their own incompetence at work here. Plus if he did it in a few hours what's the difference if it was a bot or he played, not like it was grinding 24/7 for months.Comment -
closing his account would be doing him a favor ...Comment -
5dimes seems to be falling apart on the casino side these days. Tony better pay up!Comment -
OP has 32k coming. He should settle for nothing less.Comment -
Would love to know how profitable their casino is and if it is worth the headaches. On the Zabaula case Tony was going to refund the people who lost at the +EV game that Zabula exploited since March 1st. In the press release it said that they would be refunding 25 people. Seems like peanuts. Why leave the casino open after this case is closed? I am sure it is free money as is every casino for its owner but at some point........Today is the tomorrow we worried about yesterday.Comment -
After reading everyone's posts my feelings are this:
1. The way that this book handled this situation is entirely unprofessional and unbecoming of a satisfactory business. Not only is handling of this situation not deserving of an "A" rating but, the quality of these casino games is also undeserving of an "A" rating. This is one of the only "top" books I have seen on here with this much trouble from their casino.
2. With the 5Dimes business strategy as has been discussed, casino games should be outsourced. Everything about the game should be outsourced, management, strategy, PAYTABLES, everything. One man, AKA Tony, in my opinion does not have a sufficient educational background or experience in development of combinatorical algorithms to produce a sufficiently entertaining game that will produce favorable outcomes to both player and business. So stop lying to everyone and get out of producing your own games you moron.
3. I've seen the occasional posts about clauses in 5Dimes' rule book referring to the human/programming "error". Posting a valid and working payout table is not an "error". It is an exception. The paytable forced a parallel line of execution to the game's "expected" normal behavior. This is not an error. BTW, this concept between error/exception is confused a lot in programming. Regardless, the current paytable would be an error. As every result in the game gets odds, if pairs and Jacks are "undefined" that's an invalid paytable and all play in the game would thereby be invalid. You can't have an "undefined" odds.
4. OP acted like a tester. He saw an exception within the book. I am sure if 5Dimes had a different reputation (which is unbecoming of an "A+" book) he would have made Tony known of the exception. A decently run business would have offered a reward or perhaps a discount or bonus for a loyal customer helping the business out. But no, this book, deserved what they got. This is conduct unbecoming and the result of a poor business model and customer relations. In the real world people are held accountable for their actions, this book should be held accountable for their own faults. This is not a simple error in the line, this is a poorly thought-out program that had the opportunity to cost 5Dimes a lot more money then 32k. And further more, due to this business process, they are liable for even more problems in this casino. Please do not pass your own faults to those of your customers.
Please pay OP. He deserves what he got. And furthermore he exposed you Tony. He exposed that you cannot manage a casino properly. He exposed that you cannot manage a business properly. But, most of all, he exposed your arrogance and how much of an overgrown infant you can be.Comment -
Is it just me, or does 5Dimes seems to have this problem a lot? Bad lines etc and then calling people shot takers after they hit. I would never play there.Comment
5dimes casino where dreams come true 
