5 Dimes are a bunch of liars

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  • Flashmo
    SBR MVP
    • 09-27-09
    • 1022

    #1
    5 Dimes are a bunch of liars
    I don't know how they get such a high rating..When I signed up I was supposed to get a 50% free play after a 10X rollover, I hit the rollover and asked them for the bonus and they guy acted like I didn't know what I was talking about..He said I signed up for the reduced juice porgram and I only play sports where there is no reduced juice..I remember telling the agent that when I signed up and all of a sudden when it's time for my bonus they lie about what I signed up for...and the customer service agent was absolutely worthless-he basically called me a liar..I know what I signed up for...I wouldn't do business with them--beware! they'll screw you if they get the chance
  • sharpcat
    Restricted User
    • 12-19-09
    • 4516

    #2
    For future reference anytime you accept a deposit bonus from a sportsbook you will receive the bonus as soon as your funds hit your account not after.
    Comment
    • lt56
      SBR High Roller
      • 04-16-10
      • 151

      #3
      5 Dimes is great site; you probably been getting the reduced odds since you joined. You don't get both.
      Comment
      • rumple
        SBR MVP
        • 06-19-07
        • 2499

        #4
        Originally posted by sharpcat
        For future reference anytime you accept a deposit bonus from a sportsbook you will receive the bonus as soon as your funds hit your account not after.
        Nope, 5dimes you have to roll it over 1st.
        Comment
        • sideloaded
          SBR Hall of Famer
          • 08-21-10
          • 7561

          #5
          Originally posted by rumple
          Nope, 5dimes you have to roll it over 1st.
          you do know sharpcat is a sharp cat and therefore never wrong.
          Comment
          • onlooker
            BARRELED IN @ SBR!
            • 08-10-05
            • 36572

            #6
            Maybe that is why 5dimes is down, this guy isn't playing around.
            Comment
            • LLXC
              SBR Hall of Famer
              • 12-10-06
              • 8972

              #7
              Stick with the reduced juice option...
              Comment
              • thespeculator
                SBR MVP
                • 09-09-08
                • 2999

                #8
                i never used the reduced juice , and they went back a few months and gave me a cashback, i found the customer service to be pretty good, i think they just put everybody on reduced juice, but if you ask i am sure they will change it for you, atleast in my case they did
                Comment
                • horja1
                  SBR Hall of Famer
                  • 01-13-11
                  • 5646

                  #9
                  Originally posted by sharpcat
                  For future reference anytime you accept a deposit bonus from a sportsbook you will receive the bonus as soon as your funds hit your account not after.
                  not really corect ... there are books who will not give you the bonus until you rollover your first deposit 1,2 or more times
                  Comment
                  • ArunSh
                    SBR Hall of Famer
                    • 09-24-07
                    • 6801

                    #10
                    5 Dimes is a great book ... as long as you don't attempt to be a winner - then they get nasty...
                    Comment
                    • Flashmo
                      SBR MVP
                      • 09-27-09
                      • 1022

                      #11
                      Originally posted by sharpcat
                      For future reference anytime you accept a deposit bonus from a sportsbook you will receive the bonus as soon as your funds hit your account not after.
                      No, they told me that I get it after the 10X rollover-I hit the rollover and called-that's when they told me the agent put me on the reduced juice thing, but I distinctly remember telling him I didn't want that because I don't use it. Then the customer service person tried to tell me that I couldn't get the bonus because of the way I funded my account-I funded it through checking acct..I got 2 different stories from 2 different people and they both lied..Their customer service was non existant for me
                      Comment
                      • Rollins08
                        SBR MVP
                        • 04-20-07
                        • 1337

                        #12
                        You should have asked to speak to Tony. He would have calmly explained the situation and made you a happy customer again.
                        Comment
                        • Scottish
                          SBR Wise Guy
                          • 12-21-10
                          • 588

                          #13
                          Originally posted by ArunSh
                          5 Dimes is a great book ... as long as you don't attempt to be a winner - then they get nasty...
                          Tony likes losers
                          Comment
                          • firedawg
                            BARRELED IN @ SBR!
                            • 10-08-08
                            • 39219

                            #14
                            Originally posted by Rollins08
                            You should have asked to speak to Tony. He would have calmly explained the situation and made you a happy customer again.
                            Comment
                            • midnight777
                              Restricted User
                              • 09-10-09
                              • 504

                              #15
                              they have a pretty strange roll over for their bonus... who knows..
                              Comment
                              • soxwin1917
                                SBR MVP
                                • 09-09-08
                                • 1188

                                #16
                                Originally posted by PAPAGUNNZ
                                yeah this is the 3rd time in the last week or so they been doing stuff to the site late at night...it usually up within a few hours tho i think
                                Originally posted by Rollins08
                                You should have asked to speak to Tony. He would have calmly explained the situation and made you a happy customer again.
                                This could be the post of the year.
                                Comment
                                • pokerplayer22
                                  SBR MVP
                                  • 05-09-09
                                  • 1207

                                  #17
                                  Plus I think there is a 30 day hold your initial deposit if you take a bonus. You are much better taking reduced juice if you play sports that they offer reduced on.
                                  Comment
                                  • sharpcat
                                    Restricted User
                                    • 12-19-09
                                    • 4516

                                    #18
                                    Originally posted by Flashmo
                                    No, they told me that I get it after the 10X rollover-I hit the rollover and called-that's when they told me the agent put me on the reduced juice thing, but I distinctly remember telling him I didn't want that because I don't use it. Then the customer service person tried to tell me that I couldn't get the bonus because of the way I funded my account-I funded it through checking acct..I got 2 different stories from 2 different people and they both lied..Their customer service was non existant for me
                                    10x rollover and not receiving your freeplay until after you have completed the rollover is a terrible bonus offer you will be far better off in the long term with reduced juice even if you rarely use it.
                                    Comment
                                    • ktorp18
                                      SBR High Roller
                                      • 04-09-08
                                      • 100

                                      #19
                                      They are suppose to release 10% of the bonus every time you rollover...
                                      Comment
                                      • relaaxx
                                        SBR MVP
                                        • 06-15-06
                                        • 3281

                                        #20
                                        flashmo,if you did not use any reduced lines, ask to talk to tony. do not piss him off, just talk calmly and tell him the truth. cs may have just made a mistake and put you in the wrong program. reduced juice is the best program there, but if your not going to use it, it's not right for you. you can change programs once. ---------it's worth a shot. talk to tony. you may get your bonus, if you did not use even 1 reduced juice line. good luck
                                        Comment
                                        • sharpcat
                                          Restricted User
                                          • 12-19-09
                                          • 4516

                                          #21
                                          Originally posted by ktorp18
                                          They are suppose to release 10% of the bonus every time you rollover...
                                          still a terrible bonus offering compared to reduced juice, even if you do not bet many sports on reduced juice. If all you bet is ping pong, darts, and props Tony is going to limit your account if you win consistently anyways.
                                          Comment
                                          • Flashmo
                                            SBR MVP
                                            • 09-27-09
                                            • 1022

                                            #22
                                            I only play Soccer and there are no reduced juice lines there-I've never used it once
                                            Comment
                                            • GamblingMike
                                              SBR MVP
                                              • 05-05-07
                                              • 2565

                                              #23
                                              Originally posted by sharpcat
                                              For future reference anytime you accept a deposit bonus from a sportsbook you will receive the bonus as soon as your funds hit your account not after.
                                              With Five Dimes, they only give the bonuses after you complete the 10X rollover.
                                              Comment
                                              • GamblingMike
                                                SBR MVP
                                                • 05-05-07
                                                • 2565

                                                #24
                                                Originally posted by onlooker
                                                Maybe that is why 5dimes is down, this guy isn't playing around.
                                                LOL.
                                                Comment
                                                • GamblingMike
                                                  SBR MVP
                                                  • 05-05-07
                                                  • 2565

                                                  #25
                                                  Originally posted by ktorp18
                                                  They are suppose to release 10% of the bonus every time you rollover...
                                                  Yeah, I forgot about that.
                                                  Comment
                                                  • THEGREAT30
                                                    SBR Hall of Famer
                                                    • 10-04-08
                                                    • 8970

                                                    #26
                                                    customer service is horrible and people let them get away with that, so I figure they will let them get away with anything eventually
                                                    Comment
                                                    • Flashmo
                                                      SBR MVP
                                                      • 09-27-09
                                                      • 1022

                                                      #27
                                                      Originally posted by Rollins08
                                                      You should have asked to speak to Tony. He would have calmly explained the situation and made you a happy customer again.
                                                      I spoke to Tony and he took care of it for me...Thank You!!
                                                      Comment
                                                      • pokerplayer22
                                                        SBR MVP
                                                        • 05-09-09
                                                        • 1207

                                                        #28
                                                        Originally posted by Flashmo
                                                        I spoke to Tony and he took care of it for me...Thank You!!
                                                        What a swell, rational guy that Tony is
                                                        Comment
                                                        • LegitBet
                                                          Restricted User
                                                          • 05-25-10
                                                          • 538

                                                          #29
                                                          I had a dream just the other night, sort of like The Wizard of Oz. Long story short I was Dorothy, and all of my new friends, The Tin Man, The Lion, and The Scarecrow were all really Tony. In the dream I realized all I was really looking for in a sportsbook was right here all the time, 5Dimes! The Man behind the curtain was Justin7 (all knowing), and get this.....
                                                          The Wicked Witch was JJGold in drag!

                                                          wow was I happy to wake up.
                                                          Comment
                                                          • Rollins08
                                                            SBR MVP
                                                            • 04-20-07
                                                            • 1337

                                                            #30
                                                            I told you. Tony is the man. I've spoke with him many times. Sometimes it ends with him telling me to do something obscene with my mother, but other times he is able to help.
                                                            Comment
                                                            • DevilCheese
                                                              SBR Sharp
                                                              • 07-18-09
                                                              • 485

                                                              #31
                                                              the freeplay is released automatically in intervals.. your fault if you didnt notify then when you first deposited
                                                              Comment
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