it sux we have to go thru this b.s.
Matchbook - Futures not being settled as promised
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KapsSBR MVP
- 09-09-06
- 3272
#36Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 37291
#37I have emailed them 3 times - and received generic responses. Not a response saying we will provide you contact information in time. Just the same response telling me who would be handling everything. Im not sitting here dying to call them like you seem to think - Id like to see what they have been involved in - since someone who seems to know everything really provides no factual information at all.
And I never said I wouldnt be paid by the Antiguan regulators - but that I felt this would be a possibility that did not exist if I was dealing only with Matchbook. Maybe you should re-read also. I said I wanted the deal as they originally said. Close my futures and pay me. I want to deal with Matchbook. You were the one who claimed they were this fair government agency. I KNOW NOTHING about them. Educated me with substantiated facts please. Until then, its nothing but shilling.
I know you wanted fair settlement of the futures as was initially stated.
I was surprised at the time that they would do that when I read it. Again my thoughts have proven to be spot on as obviously their legal advisors have told them that could be in breach of the crap US law.
Just relax mate. Get over your paranoia. You will get all your money in due course.
Now go and see if you can get as much on at as good odds with Betmaker as you could at MBComment -
heymanSBR High Roller
- 03-16-09
- 178
#38Lets try again. Do you agree that Matchbook said they would close out futures at a very fair price? If not, go back and find it in the original messages on the Matchbook closing thread. So they have gone back on their original statements already. Original terms HAVE NOT been honored.
Secondly, When I contacted Matchbook yesterday they said I would NOT be given my free funds first. When I contacted them today - they said they were incorrect yesterday. They are giving everyone incorrect information - Just as they did when they orignally said they would not send back to a DC - but then changed that. They have no control of what their internal employees are telling anyone. Did you get 3 emails all slightly different from each other when they first pulled out of the USA and withdrawal methods? Youd think that something so serious would be correct the first time.
Do you think that Matchbook won’t pay the regulators? Or do you just want “your” money now? This thread reads like the second one.
If you don’t get paid your available balance by March 31st or if you don’t get paid your futures when they actually expire then you have a point. As of now I’m not sure what you’re complaining about. Do you start threads on the 5th day of a stated 10 day withdrawal policy?Comment -
BrianLavertySBR MVP
- 07-02-07
- 2183
#39Hareeba is just an ignorant European who doesn't realize the issues that Americans are having in this situation.Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 37291
#40
I realise (spelt correctly) precisely what issues Americans have to face thanks to your own government but as some would say, people get the government they deserve.Comment -
HedgeHogSBR Posting Legend
- 09-11-07
- 10128
#41Is "spelt" spelled correctly?Comment -
jizaySBR Wise Guy
- 08-07-09
- 975
#43Does your general douchiness know any limits?Comment -
username474SBR Sharp
- 01-09-09
- 480
#45I have emailed them 3 times - and received generic responses. Not a response saying we will provide you contact information in time. Just the same response telling me who would be handling everything. Im not sitting here dying to call them like you seem to think - Id like to see what they have been involved in - since someone who seems to know everything really provides no factual information at all.
And I never said I wouldnt be paid by the Antiguan regulators - but that I felt this would be a possibility that did not exist if I was dealing only with Matchbook. Maybe you should re-read also. I said I wanted the deal as they originally said. Close my futures and pay me. I want to deal with Matchbook. You were the one who claimed they were this fair government agency. I KNOW NOTHING about them. Educated me with substantiated facts please. Until then, its nothing but shilling.Comment -
todd73njSBR Wise Guy
- 08-09-08
- 824
#46I know everything you've said. I know you wanted fair settlement of the futures as was initially stated. I was surprised at the time that they would do that when I read it. Again my thoughts have proven to be spot on as obviously their legal advisors have told them that could be in breach of the crap US law. Just relax mate. Get over your paranoia. You will get all your money in due course. Now go and see if you can get as much on at as good odds with Betmaker as you could at MB
Original terms of the wager. They seem to be communicating poorly and for 2 weeks you thought they would be settled early. This doesn’t change the principal matter. The terms of the wager when placed were not to be paid out now. Yes people are complaining about inconveniences. This whole thread has been about payouts on the futures. The email they sent you in the first post says you will get paid your available balance before March 31st and not have to pay a fee for your 2nd balance from the futures. Do you think that Matchbook won’t pay the regulators? Or do you just want “your” money now? This thread reads like the second one. If you don’t get paid your available balance by March 31st or if you don’t get paid your futures when they actually expire then you have a point. As of now I’m not sure what you’re complaining about. Do you start threads on the 5th day of a stated 10 day withdrawal policy?
And the communication from the new matchbook management has been horrid. Their original announcement had to be sent out twice. Then the withdrawal announcement sent out a few times. Where were all these smart advisors when this stuff was written and mass emailed?
Heyman, when I went on live help - the operator told me I couldnt have two withdrawals! That my cash balance would come out with my futures. Management has done a very poor job in educating its employees in properly communicating rules. This is evidenced in the other thread about Matchbook leaving the USA also. Multiple people being told different things. No DC withdrawals, yes DC withdrawals, etc.
Im very objective in my view here - but I cant get any good information from Matchbook. When matchbook closed to US players, I was 100% sure I would be paid by them. They had everything to lose by not paying me. I was told on four occasions, my futures would be settled and my balance transfer would take place by the 31st of the month. Two weeks later, the plan changes. Ok.. give me more information. They offer NOTHING. I have been emailing for days and get generic responses. Ive asked about futures that settle months apart, no information. Ive asked for a website documenting who these regulators are, again nothing.
Obviously I am not going to get the deal as Matchbook originally put it out there. Understood. Am I saying I wont get paid? No. But, I know nothing about where my account is being transferred. And not one person here has offered any concrete information about these regulators. Just fluff. You guys all have a great assurance right here - SBR and the forum. If a player doesnt get paid by Matchbook - there would be outcry that would effect MBs future.
I guess the bottom line here, like Heyman said, poor communication from Matchbook.Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 37291
#47
happy to debate any points I've posted but this is just vague general criticism without any reasoned argumentComment -
heymanSBR High Roller
- 03-16-09
- 178
#48And the communication from the new matchbook management has been horrid. Their original announcement had to be sent out twice. Then the withdrawal announcement sent out a few times. Where were all these smart advisors when this stuff was written and mass emailed?
Heyman, when I went on live help - the operator told me I couldnt have two withdrawals! That my cash balance would come out with my futures. Management has done a very poor job in educating its employees in properly communicating rules. This is evidenced in the other thread about Matchbook leaving the USA also. Multiple people being told different things. No DC withdrawals, yes DC withdrawals, etc.
Im very objective in my view here - but I cant get any good information from Matchbook. When matchbook closed to US players, I was 100% sure I would be paid by them. They had everything to lose by not paying me. I was told on four occasions, my futures would be settled and my balance transfer would take place by the 31st of the month. Two weeks later, the plan changes. Ok.. give me more information. They offer NOTHING. I have been emailing for days and get generic responses. Ive asked about futures that settle months apart, no information. Ive asked for a website documenting who these regulators are, again nothing.
Obviously I am not going to get the deal as Matchbook originally put it out there. Understood. Am I saying I wont get paid? No. But, I know nothing about where my account is being transferred. And not one person here has offered any concrete information about these regulators. Just fluff. You guys all have a great assurance right here - SBR and the forum. If a player doesnt get paid by Matchbook - there would be outcry that would effect MBs future.Comment -
d2betsBARRELED IN @ SBR!
- 08-10-05
- 39995
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todd73njSBR Wise Guy
- 08-09-08
- 824
#51
So from what I see... the Finance Minister of Antigua and Barbuda regulates the banks - but see nothing about that same post regulating gaming sites.
So it appears who ever posted that was incorrect. I still cant find any information on what Hareeba called a "Government Agency". So can anyone even direct me to their website?Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 37291
#52Its just like your other messages - everything is self serving.
They should give some information, Heyman. New Matchbook Management has no information to offer just the same line. It will be handled by... blah blah. Who knows maybe Hareeba is their customer service.
So from what I see... the Finance Minister of Antigua and Barbuda regulates the banks - but see nothing about that same post regulating gaming sites.
So it appears who ever posted that was incorrect. I still cant find any information on what Hareeba called a "Government Agency". So can anyone even direct me to their website?
MB will provide you with all relevant information in due course
settle down and relax
you WILL get your money (assuming you survive long enough given your state of acute anxiety)Comment -
dialup_kingSBR High Roller
- 09-08-08
- 156
#53Its just like your other messages - everything is self serving.
They should give some information, Heyman. New Matchbook Management has no information to offer just the same line. It will be handled by... blah blah. Who knows maybe Hareeba is their customer service.
So from what I see... the Finance Minister of Antigua and Barbuda regulates the banks - but see nothing about that same post regulating gaming sites.
So it appears who ever posted that was incorrect. I still cant find any information on what Hareeba called a "Government Agency". So can anyone even direct me to their website?
Comment -
Igetp2sSBR MVP
- 05-21-07
- 1046
#54I don't understand why anyone would play at Matchbook anymore seeing how they treat former customers. What makes you think it won't happen to you one day? The difference between how Pinnacle left the US market and how Matchbook left is like night and day. Matchbook has definitely tarnished their reputation by being so inconsiderate of their players.Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 37291
#55I don't understand why anyone would play at Matchbook anymore seeing how they treat former customers. What makes you think it won't happen to you one day? The difference between how Pinnacle left the US market and how Matchbook left is like night and day. Matchbook has definitely tarnished their reputation by being so inconsiderate of their players.
Where else can you get the best odds for $1k+ on US sports?
And as for how they treat former customers, I can't see how they've done anything unfair at all.
They have made a commercial decision to buy the business and leave all that US crap behind. Can't blame them for that. All US players will get all their money and even their commission credits. The only thing I would criticise is having to pay $35 for the privilege.Comment -
heymanSBR High Roller
- 03-16-09
- 178
#56I don't understand why anyone would play at Matchbook anymore seeing how they treat former customers. What makes you think it won't happen to you one day? The difference between how Pinnacle left the US market and how Matchbook left is like night and day. Matchbook has definitely tarnished their reputation by being so inconsiderate of their players.Comment -
todd73njSBR Wise Guy
- 08-09-08
- 824
#57
i think the regulators will pay you. I still decided to try and get my money from Matchbook instead http://www.fsrc.gov.ag/ http://www.antiguagaming.gov.ag/
I don't understand why anyone would play at Matchbook anymore seeing how they treat former customers. What makes you think it won't happen to you one day? The difference between how Pinnacle left the US market and how Matchbook left is like night and day. Matchbook has definitely tarnished their reputation by being so inconsiderate of their players.It's really elementary stuff Where else can you get the best odds for $1k+ on US sports? And as for how they treat former customers, I can't see how they've done anything unfair at all. They have made a commercial decision to buy the business and leave all that US crap behind. Can't blame them for that. All US players will get all their money and even their commission credits. The only thing I would criticise is having to pay $35 for the privilege.
I think the Matchbook owners are much more concerned with US legal issues and the long term goals and profitability of building their company. They have and are paying out all of their former customers. The futures are probably a headache for them, but they have a fair plan for their payouts. Where's the tarnished reputation?Comment -
DomerSBR MVP
- 01-21-10
- 1046
#58I probably have more money tied up in MB futures than you, and I actually far prefer the method that they are using (letting them cash, and paying it) as the previous method was too prone to error and opinion.
This whole thread is whiney and pointless. Your futures will be graded, and your money isn't at risk.Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 37291
#59
very obviously the advice is that to pay them out could be seen to be in breach of current law
why is it so difficult to get that ?Comment -
heymanSBR High Roller
- 03-16-09
- 178
#60
You are ignoring the obvious headache to determine fair value, the criticism that would result from that, and the extra time this involves for a favor to a client base they can't even serve anymore. And you are of course ignoring the legal issues that Hareeba keeps bringing up.
This is getting too repetitive...Comment -
SpiderMonkeySBR Wise Guy
- 08-30-09
- 552
#61I probably have more money tied up in MB futures than you, and I actually far prefer the method that they are using (letting them cash, and paying it) as the previous method was too prone to error and opinion.
This whole thread is whiney and pointless. Your futures will be graded, and your money isn't at risk.
As for the $$$ ... I'd say its absolutely 50/50.Comment -
jizaySBR Wise Guy
- 08-07-09
- 975
#62I probably have more money tied up in MB futures than you, and I actually far prefer the method that they are using (letting them cash, and paying it) as the previous method was too prone to error and opinion.
This whole thread is whiney and pointless. Your futures will be graded, and your money isn't at risk.
I also don't believe for a second you have more money tied up in futures because you would never be so cavalier about it. But I'm willing to be proven wrong. You can have all of my SBR points (571 as of this typing) if you post a screen shot and turn out to have more at risk. Todd can post his in response. You don't have to risk anything; I'll just give you the points if it's true.Comment -
dialup_kingSBR High Roller
- 09-08-08
- 156
#63i didn't have any futures, but thought about not withdrawing in the thirty day frame and trying to get money from the regulators instead. I think you will be able to get your money, but it might be more inconvenient than getting from Matchbook.Comment -
DomerSBR MVP
- 01-21-10
- 1046
#64Yet another completely overconfident statement - how would you or anyone know how safe the money is? The account is being handed off to some other body you know nothing about to be paid out 3 or 4 months from now.
I also don't believe for a second you have more money tied up in futures because you would never be so cavalier about it. But I'm willing to be proven wrong. You can have all of my SBR points (571 as of this typing) if you post a screen shot and turn out to have more at risk. Todd can post his in response. You don't have to risk anything; I'll just give you the points if it's true.
Second of all, I wouldn't post it anyway because I really don't feel it necessary to prove anything to you.
I'm 'cavalier' about it because of my communication with the people over there; they're not shady bookmakers, they're businessmen looking at building a brand.Comment -
jizaySBR Wise Guy
- 08-07-09
- 975
#65First of all, good try, but you can only send 2 points at a time.
Second of all, I wouldn't post it anyway because I really don't feel it necessary to prove anything to you.
I'm 'cavalier' about it because of my communication with the people over there; they're not shady bookmakers, they're businessmen looking at building a brand.Comment -
heymanSBR High Roller
- 03-16-09
- 178
#66I assume you mean MB when you say the "people over there" (that's the only businessmen in the discussion). MB will not be paying out the futures to US players. They are handing the accounts off to someone else as of the end of this month. Their trustworthiness has very little to do now with whether players get paid. In the entire thread, no one has questioned whether MB is trustworthy. What is so hard to understand about that and how can you be so clueless as to not know who is responsible for your money?All gaming companies are required to have their accounts audited by external auditors who also have to certify their solvency, safety and soundness, player protection and compliance with AML/CFT regime in Antigua and Barbuda.
You are equating a regulatory body that's better at collecting licensing fees and rubber stamping than maintaining the financial soundness and compliance of their licensees -with- a government agency that steals money (which of course would damage a major source of jobs and taxable income). I wouldn't want to defend your position.Comment -
todd73njSBR Wise Guy
- 08-09-08
- 824
#67I probably have more money tied up in MB futures than you, and I actually far prefer the method that they are using (letting them cash, and paying it) as the previous method was too prone to error and opinion. This whole thread is whiney and pointless. Your futures will be graded, and your money isn't at risk.
Jiz - cant you go pro so he can do this? All you need to have is $200 at a book that SBR sponsors.
This would be very interesting. But it appears Domer is a little too soft to back up his braggery.
as you are aware I'm still attempting to verify that but remain sceptical in the interim as there are unanswered questions pending do you remember the state of US law at that time? very obviously the advice is that to pay them out could be seen to be in breach of current law why is it so difficult to get that ?
And the laws were the same. Hence the reason they closed.
What's your point? They were under no obligation to do so. You are ignoring the obvious headache to determine fair value, the criticism that would result from that, and the extra time this involves for a favor to a client base they can't even serve anymore. And you are of course ignoring the legal issues that Hareeba keeps bringing up. This is getting too repetitive...
You want to end the repetitiveness?? Ive asked Hareeba, Ive asked you, and maybe some others - to ease my mind - and not just some fluff chatter - but point me to some forum posts - websites - etc - about how this "government agency" has resolved anything in the past. All I keep hearing is how fair they are - how they can be trusted. I 100% trusted Matchbook to give me my money. I would have rather them held it for the extra 60 days till June 1st. So please, Hareeba, Heyman, or anyone else.. document why you trust these people. No response about "well what are you basing your distrust on?". Because Im basing it on knowing nothing about them. Nothing! I would like to be educated ny some documented information, not whats in your gut.
Ive looked I cant find anything. You can find plenty of instances where the SBR has stepped in and gotten things done - and they arent even a government agency or licensing bureau. Unless you can show me something other than they provide licensing blah blah then there is no grounds for the immense trust.Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 37291
#68
Firstly it's difficult when BM maintain stale lines as MB keeps up with the market.
Secondly, one has to discount the BM odds to cover the commission.
Thirdly, it seems there are deposit and withdrawal costs to be factored in at BM also but still attempting to get to the bottom of that.
You have continued to fail to answer my question as to how (particularly in view of the above points) you conclude that BM is better than MB in all respects. Obviously that's because it's just not possible to justify.Comment -
todd73njSBR Wise Guy
- 08-09-08
- 824
#69Oh? So what futures do you have? Youve been called out and now you have nothing to prove after you make it like you have so much money at risk. Typical. Jiz - cant you go pro so he can do this? All you need to have is $200 at a book that SBR sponsors. This would be very interesting. But it appears Domer is a little too soft to back up his braggery.
This guy is classic.
You want to end the repetitiveness?? Ive asked Hareeba, Ive asked you, and maybe some others - to ease my mind - and not just some fluff chatter - but point me to some forum posts - websites - etc - about how this "government agency" has resolved anything in the past. All I keep hearing is how fair they are - how they can be trusted. I 100% trusted Matchbook to give me my money. I would have rather them held it for the extra 60 days till June 1st. So please, Hareeba, Heyman, or anyone else.. document why you trust these people. No response about "well what are you basing your distrust on?". Because Im basing it on knowing nothing about them. Nothing! I would like to be educated ny some documented information, not whats in your gut. Ive looked I cant find anything. You can find plenty of instances where the SBR has stepped in and gotten things done - and they arent even a government agency or licensing bureau. Unless you can show me something other than they provide licensing blah blah then there is no grounds for the immense trust.
I have been doing that but don't see that to be the case. Firstly it's difficult when BM maintain stale lines as MB keeps up with the market. Secondly, one has to discount the BM odds to cover the commission. Thirdly, it seems there are deposit and withdrawal costs to be factored in at BM also but still attempting to get to the bottom of that. You have continued to fail to answer my question as to how (particularly in view of the above points) you conclude that BM is better than MB in all respects. Obviously that's because it's just not possible to justify.
So now Im waiting for a link to my better in all respects post, and about the Antiguan Regulators. So hard to get real information.Comment -
DomerSBR MVP
- 01-21-10
- 1046
#70I never complained about a $35 fee. In point of fact, I was willing to pay much more than $35 in order to secure my funds, and I was scoffing at the nits who were whining about the fee (as I recall, you were one of them, but I may be mistaken).
I have $600 still at Matchbook in futures (which will win), and I'll get it after its graded. This is not something I worry or care about right now. You making some dramatic whiney post about how you want your money ASAP is so silly. If MB were still running, would you have your money now? No, you wouldn't. The PROBLEM with grading wagers at some indiscriminate price is that one of the end of the bargain is likely to be unhappy that the wager was graded at the price it was graded.Comment
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