5dimes Customer Service hanging up on me...

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  • SRBI
    SBR Hall of Famer
    • 10-20-09
    • 8393

    #1
    5dimes Customer Service hanging up on me...
    I'm on the phone right now with 5dimes for the 4th time after they hung up on me the 3 times before that, what the fuqk is wrong with these people?

    I'm trying to ask them about this soccer game coming up at 9:15pm EST...just tryin to figure out when its starting and why it was removed from the board early.

    I put a wager on it earlier today and it was listed starting at 8:15pm...I at least deserve to know when my game fuqkin starts.

    They just keep telling me hold on and are transferring me back and forth between departments...

    These people are the biggest douchebag morons I've ever talked to in the industry.

    5dimes should be fuqking dropped down to C- for the bullshit they feed people
  • JerseyShop101
    Restricted User
    • 09-04-08
    • 2704

    #2
    What game did you bet?
    Comment
    • Mikail
      SBR Posting Legend
      • 07-19-09
      • 21689

      #3
      Sorry to hear it SRBI I always hear people complaining about 5dimes customer service.
      Comment
      • Jay Price
        SBR Sharp
        • 07-10-10
        • 284

        #4
        Yeah. I'm ready to pull out of this book all together. Their customer service is horrible.
        Comment
        • SRBI
          SBR Hall of Famer
          • 10-20-09
          • 8393

          #5
          @JerseyShop: I bet on LDU Quito ML @ -105 vs. Estudiantes in the Recopa Sudamericana Tournament.

          @Mikail: Yeah man they notoriously known to have some of the worst CS in the industry, its embarrassing. At least the girl was nice but she still fed me some bullshat, she said, "...after checking Pinnacle it looks like they removed the game, I'm looking for it but I can't find it."

          I don't get it but ohh well...at least I got my initial wager in before they took the game off the board.
          Comment
          • chunnnn2010
            SBR Sharp
            • 05-18-10
            • 268

            #6
            If they cancel your previous wager, You can re-sumbit another wager on the same game prior it starts.
            Comment
            • SRBI
              SBR Hall of Famer
              • 10-20-09
              • 8393

              #7
              Originally posted by chunnnn2010
              If they cancel your previous wager, You can re-sumbit another wager on the same game prior it starts.
              Are you on crack? What does that have to do with what I said...?
              Comment
              • increasedodds
                SBR Wise Guy
                • 01-20-06
                • 819

                #8
                Why is it 5dimes job to tell you why a game changed time? How about checking espn or soccernet. I thought 5dimes job was to take bets, not give soccer game time updates
                Comment
                • Mikail
                  SBR Posting Legend
                  • 07-19-09
                  • 21689

                  #9
                  Originally posted by SRBI
                  Are you on crack? What does that have to do with what I said...?
                  wow! take it easy bro.
                  Comment
                  • SRBI
                    SBR Hall of Famer
                    • 10-20-09
                    • 8393

                    #10
                    Originally posted by Mikail
                    wow! take it easy bro.
                    Huh? Do I sound pissed off...? Cause I'm not bruh...just didn't get the point of that post, that isn't the problem
                    Comment
                    • Mikail
                      SBR Posting Legend
                      • 07-19-09
                      • 21689

                      #11
                      Originally posted by SRBI
                      Huh? Do I sound pissed off...? Cause I'm not bruh...just didn't get the point of that post, that isn't the problem
                      It's all good. Been a crazy day. Don't mind me.
                      Comment
                      • SRBI
                        SBR Hall of Famer
                        • 10-20-09
                        • 8393

                        #12
                        Originally posted by increasedodds
                        Why is it 5dimes job to tell you why a game changed time? How about checking espn or soccernet. I thought 5dimes job was to take bets, not give soccer game time updates
                        That's not the point the point is they were giving me the work around and hanging up on me then transferring me between departments and wasting my fuqking time buddy...why don't you take the time to read my post thoroughly before you open your mouth. And it is definitely their motherfuqking job to tell me game time updates if the listed time they initially had listed for the game to start was wrong, and I have a wager on it.

                        Who else wants to try and defend Tony 5dicks with irrelevant blabber...?
                        Comment
                        • SRBI
                          SBR Hall of Famer
                          • 10-20-09
                          • 8393

                          #13
                          Originally posted by Mikail
                          It's all good. Been a crazy day. Don't mind me.
                          Gotcha...remember, its only the internet, people aren't like that in real life, they don't have the balls
                          Comment
                          • SRBI
                            SBR Hall of Famer
                            • 10-20-09
                            • 8393

                            #14
                            Originally posted by chunnnn2010
                            If they cancel your previous wager, You can re-sumbit another wager on the same game prior it starts.
                            Originally posted by increasedodds
                            Why is it 5dimes job to tell you why a game changed time? How about checking espn or soccernet. I thought 5dimes job was to take bets, not give soccer game time updates


                            5dimes employees...both of these clowns...I can smell you dirty fuqks through the damn ethernet wire!

                            Comment
                            • msutter
                              SBR MVP
                              • 03-14-07
                              • 1162

                              #15
                              Originally posted by SRBI
                              That's not the point the point is they were giving me the work around and hanging up on me then transferring me between departments and wasting my fuqking time buddy...why don't you take the time to read my post thoroughly before you open your mouth. And it is definitely their motherfuqking job to tell me game time updates if the listed time they initially had listed for the game to start was wrong, and I have a wager on it.

                              Who else wants to try and defend Tony 5dicks with irrelevant blabber...?
                              So now that you figured out their customer service is dog shit are you going to transfer your roll to a new book?
                              Comment
                              • SRBI
                                SBR Hall of Famer
                                • 10-20-09
                                • 8393

                                #16
                                Comment
                                • JerseyShop101
                                  Restricted User
                                  • 09-04-08
                                  • 2704

                                  #17
                                  Originally posted by SRBI
                                  @JerseyShop: I bet on LDU Quito ML @ -105 vs. Estudiantes in the Recopa Sudamericana Tournament.

                                  @Mikail: Yeah man they notoriously known to have some of the worst CS in the industry, its embarrassing. At least the girl was nice but she still fed me some bullshat, she said, "...after checking Pinnacle it looks like they removed the game, I'm looking for it but I can't find it."

                                  I don't get it but ohh well...at least I got my initial wager in before they took the game off the board.
                                  Wow! Already 2-1 LDU Quito, and its only the 31st minute.

                                  Comment
                                  • BET THE HOOK
                                    SBR MVP
                                    • 02-16-09
                                    • 1947

                                    #18
                                    5Dimes customer service issues again? Yall know Tony is God. Just ask him and he will tell you.
                                    Comment
                                    • SRBI
                                      SBR Hall of Famer
                                      • 10-20-09
                                      • 8393

                                      #19
                                      Cashed it 2-1 FT LDU Quito, screw 5dimes for not letting me hammer this
                                      Comment
                                      • donkdown
                                        Restricted User
                                        • 07-09-09
                                        • 4423

                                        #20
                                        Originally posted by dew22
                                        Yeah. I'm ready to pull out of this book all together. Their customer service is horrible.
                                        I defended them until what happened to me now.. With a transfer to the poker room... It's war and I will get my money back 1 way or another Tony.. Threaten me some more bitch
                                        Comment
                                        • thechaoz
                                          SBR Posting Legend
                                          • 10-23-09
                                          • 12154

                                          #21
                                          Ya ive heard enough bout this book to not do business there
                                          Comment
                                          • teaserpleaser
                                            BARRELED IN @ SBR!
                                            • 08-14-08
                                            • 26015

                                            #22
                                            Originally posted by donkdown
                                            I defended them until what happened to me now.. With a transfer to the poker room... It's war and I will get my money back 1 way or another Tony.. Threaten me some more bitch
                                            For real it was to the point i thought you may be Tony or at the very least work for 5dimes until i noticed you asking for a loan in the points forum. Anytime there was a negative 5dime thread there was donkdown defending. I've been saying this for years and those calls are recorded nobody there gives a shit. They stall on payouts at timed, i've caught the cs just flat out not telling the truth countless times. keep in mind its rare i have anything bad to say about a book. but 5dimes is something else.
                                            Comment
                                            • teaserpleaser
                                              BARRELED IN @ SBR!
                                              • 08-14-08
                                              • 26015

                                              #23
                                              If anybody else knows an A or B rated book that offers 2nd half team total (football nfl and cfb ) let me know please.
                                              Comment
                                              • SRBI
                                                SBR Hall of Famer
                                                • 10-20-09
                                                • 8393

                                                #24
                                                Bump, spread the word folks...5dimes is getting worse by the day.
                                                Comment
                                                • katstale
                                                  SBR MVP
                                                  • 02-07-07
                                                  • 3924

                                                  #25
                                                  Nobody enjoys a good 5pennies thread more than me, BUT I have said it before and I guess it bears repeating--por favor muchachos, don't tease me with a thread like this and then not deliver a new "quote" from Tony. For example,

                                                  Tony: "Delay? You don't like your 25 second delay? You try to steal from me @$#%#!! How about I give you a 45 second delay? What do you think about that you #$%^%$#"

                                                  Customer: "Sir, I just asked why I was put on a delay. As for stealing from you, I assumed you understood there was an element of risk on your part since YOU ARE BOOKIE!!"

                                                  Tony: "Fbomb you, do you know who I am? I am the owner and I don't let %$#@#$ steal from me! Your account is closed! How do you like that?! You will get your balance within the hour!"

                                                  You see what I mean. The thread just doesn't really have pizzazz without direct Tony quotes. and it's not like they are hard to get. Just ask to speak to him and be nice--he will do the rest.
                                                  Comment
                                                  • pokerplayer22
                                                    SBR MVP
                                                    • 05-09-09
                                                    • 1207

                                                    #26
                                                    Originally posted by katstale
                                                    Nobody enjoys a good 5pennies thread more than me, BUT I have said it before and I guess it bears repeating--por favor muchachos, don't tease me with a thread like this and then not deliver a new "quote" from Tony. For example,

                                                    Tony: "Delay? You don't like your 25 second delay? You try to steal from me @$#%#!! How about I give you a 45 second delay? What do you think about that you #$%^%$#"

                                                    Customer: "Sir, I just asked why I was put on a delay. As for stealing from you, I assumed you understood there was an element of risk on your part since YOU ARE BOOKIE!!"

                                                    Tony: "Fbomb you, do you know who I am? I am the owner and I don't let %$#@#$ steal from me! Your account is closed! How do you like that?! You will get your balance within the hour!"

                                                    You see what I mean. The thread just doesn't really have pizzazz without direct Tony quotes. and it's not like they are hard to get. Just ask to speak to him and be nice--he will do the rest.

                                                    LOLOL Truer words never spoken
                                                    Comment
                                                    • BrianLaverty
                                                      SBR MVP
                                                      • 07-02-07
                                                      • 2183

                                                      #27
                                                      I've never had a problem with 5 dimes at all... been there for 4 years now and am up almost 6 figures on them.... Never had even 1 issue with them.
                                                      Comment
                                                      • Jnas
                                                        SBR Wise Guy
                                                        • 08-26-10
                                                        • 760

                                                        #28
                                                        I quit them their not worth the aggravation anymore.
                                                        Comment
                                                        • Dark Horse
                                                          SBR Posting Legend
                                                          • 12-14-05
                                                          • 13764

                                                          #29
                                                          Originally posted by katstale
                                                          Nobody enjoys a good 5pennies thread more than me, BUT I have said it before and I guess it bears repeating--por favor muchachos, don't tease me with a thread like this and then not deliver a new "quote" from Tony.
                                                          Got one for ya. From e-mail.

                                                          Sincerely,
                                                          Tony
                                                          5Dimes
                                                          Comment
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