Bookmaker/DSI won't let me bet full amount of freeplay

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  • Slim
    SBR MVP
    • 11-13-08
    • 4722

    #1
    Bookmaker/DSI won't let me bet full amount of freeplay
    Your Freeplay available amount is: 60.00 USD and you are risking: 60.00 USD. Customer Service tells me to bet 59.99. I don't know why they want to steal from their players now? This never happened before. A+ book I think not.
  • Chopsticks
    SBR MVP
    • 06-30-09
    • 1057

    #2
    It could be due to rounding if you have had freeplays there before. I know with JustBet I had $101 in freeplay for some reason, but it would only let me do $100... which was that I should have gotten anyway. But it probably displayed $101 due to some rounding error.

    Weird and annoying error. I don't think you will go to the poor houe over 1c so I would just leave it.
    Comment
    • Slim
      SBR MVP
      • 11-13-08
      • 4722

      #3
      I know I won't go to the poor house but this pisses me off. I want to bet the whole thing and not see the .01 cent there which I can never use.
      Comment
      • rumple
        SBR MVP
        • 06-19-07
        • 2499

        #4
        Wow, thats pretty cheap worrying about a cent of fp, lol.
        Comment
        • andywend
          SBR MVP
          • 05-20-07
          • 4805

          #5
          The book gives him $60 worth of freeplay promotion and he actually felt the need to post a complaint here because the software would only allow him to bet $59.99 of it.

          Unbelieveable!!!
          Comment
          • RickySteve
            Restricted User
            • 01-31-06
            • 3415

            #6
            Pretty good thread.
            Comment
            • HedgeHog
              SBR Posting Legend
              • 09-11-07
              • 10128

              #7
              Call your Cris Book and ask them to delete the penny if it bothers you that much. Just my two cents about your one cent.
              Comment
              • Slim
                SBR MVP
                • 11-13-08
                • 4722

                #8
                This reminds me of the movie Office Space. They take a few cents from everyone and then before you know it they have hundreds of thousands because people are too scared to say something. Its not a software problem because this never happened before. They did this on purpose. I used to always bet the full freeplay before this time
                Comment
                • Jrod124
                  SBR Hall of Famer
                  • 10-31-09
                  • 5622

                  #9
                  Originally posted by Slim
                  This reminds me of the movie Office Space. They take a few cents from everyone and then before you know it they have hundreds of thousands because people are too scared to say something. Its not a software problem because this never happened before. They did this on purpose. I used to always bet the full freeplay before this time
                  Great movie, and I agree with u 1 cent is something and it adds up
                  Comment
                  • tomcowley
                    SBR MVP
                    • 10-01-07
                    • 1129

                    #10
                    What are the odds on the bet you're trying to make?
                    Comment
                    • durito
                      SBR Posting Legend
                      • 07-03-06
                      • 13173

                      #11
                      It's surely a rounding problem.

                      They used to actually steal the cents on every bet.
                      Comment
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