[cabuca]

I tried to make a withdrawal in the amount of around USD 700 after winnings obtained in a sequence of bets but the company refused to authorize. I had already managed to make some withdrawals before. This time, however, he was asked to send documentation to an e-mail provided by the company, which he does not respond to. Attempts to update information obtained through the chat are also ignored by the consultant. I want to find a peaceful solution. To current and future customers I recommend a lot of caution with this service provider.
ID 219991223

[Optional]

On what date did they ask for your documents?

[cabuca]

I was asked for the documentation on February 4th (12 days ago). I sent it the same day via my personal hotmail email. On February 7th, 3 days later, I sent the same documentation through another provider - gmail - to prevent them from claiming they hadn't received it. But so far no answer. the online chat only tells me to send the documentation to security@betwinner.com. After this initial date, I've done it a few times both through hotmail and gmail. But there is no answer, much less the ability to draw. I've been trying daily, always with the same automatic message: "send your documents...".

[Optional]

I have just remembered what book this is. They are a 1xbet clone with many similar complaints like yours before.


https://www.sportsbookreview.com/for...-my-money.html
https://www.sportsbookreview.com/for...e-6500-me.html
https://www.sportsbookreview.com/for...inner-com.html
https://www.sportsbookreview.com/for...-my-money.html
https://www.sportsbookreview.com/for...my-profit.html


They are always slow as well. I don't think there is anything that can be done to make them hurry or approve you