Is betphoenix a sinking ship???

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  • HedgeHog
    SBR Posting Legend
    • 09-11-07
    • 10128

    #141
    I just finished a live chat with BP about a possible transfer to a First Fidelity Book (YouWager or BetPop). They say they can do up to a $3500 transfer with them once a week for a $20 fee. It takes 24-48 hours. This may be the way to go for people with huge balances there.
    Comment
    • steve18
      SBR Wise Guy
      • 11-26-09
      • 662

      #142
      Is it possible that they have issues with their check processor for a certain amount but can do a few hundred via Moneygram? Maybe some of you should break up your withdrawls and get ** paid. I love ** with BP. I got it next day.
      Comment
      • midnight777
        Restricted User
        • 09-10-09
        • 504

        #143
        i am going to deposit the 100 for 100... I hope they are legit....
        Comment
        • Dark Horse
          SBR Posting Legend
          • 12-14-05
          • 13764

          #144
          Originally posted by pokerplayer22
          I appreciate the offer to help but its not worth my time (or your time) over what is literally a couple dollars on a few different wagers. The whole point of it bothers me more then the $4 or $8 per wager. If you want to get in touch with BP and ask them about this, feel free. Im sure Im not the only one they are doing this to.
          It doesn't make sense. Why would they move a line on you for those amounts?

          They stand to gain nothing from it.

          Don't they have a minimum for bets over the phone?
          Comment
          • me-first
            SBR MVP
            • 05-01-10
            • 1054

            #145
            midnight.....Why would you make your first deposit there, after reading this thread? just wondering.

            I've been with BetPhoenix since they opened shop and have been a very happy camper, always got same day payouts. I just can't bring myself to playing there right now. The sole reason I read the forums is to see the "bad" before it happens to me. Something is just not right at BetPhoenix now. How could one be comfortable playing there now knowing all the problems others are having? I'm a very loyal person, and like I've said, I've been treated great at Betphoenix. I have no choice though, then to "wait and see", before I consider another deposit.

            There's obviously security and proccessor issues. Is thers a cash flow problem? I couldn't possibly know, but I'm leaning toward "no". I do know though that when the "watchdogs" tell you that so and so has a ton of money behind them and they're very soild financially, it doesn't mean a thing. I've heard the same thing more than once, only to hear later, " the backers backed out"........
            Comment
            • Fishhead
              SBR Aristocracy
              • 08-11-05
              • 40179

              #146
              Originally posted by me-first
              midnight.....Why would you make your first deposit there, after reading this thread? just wondering.

              I've been with BetPhoenix since they opened shop and have been a very happy camper, always got same day payouts. I just can't bring myself to playing there right now. The sole reason I read the forums is to see the "bad" before it happens to me. Something is just not right at BetPhoenix now. How could one be comfortable playing there now knowing all the problems others are having? I'm a very loyal person, and like I've said, I've been treated great at Betphoenix. I have no choice though, then to "wait and see", before I consider another deposit.

              There's obviously security and proccessor issues. Is thers a cash flow problem? I couldn't possibly know, but I'm leaning toward "no". I do know though that when the "watchdogs" tell you that so and so has a ton of money behind them and they're very soild financially, it doesn't mean a thing. I've heard the same thing more than once, only to hear later, " the backers backed out"........


              A++ post!!


              Comment
              • Fishhead
                SBR Aristocracy
                • 08-11-05
                • 40179

                #147
                Why are these problems with BP not discussed more in the PLAYERS TALK forum?

                Many posters never even read this forum.
                Comment
                • KingKolzig
                  SBR Hall of Famer
                  • 02-02-10
                  • 5550

                  #148
                  Originally posted by Fishhead
                  Why are these problems with BP not discussed more in the PLAYERS TALK forum?

                  Many posters never even read this forum.
                  it doesnt matter. anyone who deserves to cash out from a selected book should have queried the book several times on many websites before depositing, really making up their own rating. where the threads are posted shouldnt matter
                  Comment
                  • Fishhead
                    SBR Aristocracy
                    • 08-11-05
                    • 40179

                    #149
                    Originally posted by KingKolzig
                    it doesnt matter. anyone who deserves to cash out from a selected book should have queried the book several times on many websites before depositing, really making up their own rating. where the threads are posted shouldnt matter
                    Sure it does, posters in PT are depositing with BP right and left with no clue of the issues with BP
                    Comment
                    • pokerplayer22
                      SBR MVP
                      • 05-09-09
                      • 1207

                      #150
                      Originally posted by Dark Horse
                      It doesn't make sense. Why would they move a line on you for those amounts?

                      They stand to gain nothing from it.

                      Don't they have a minimum for bets over the phone?
                      Honestly i have no idea why they pull this crap over just a couple dollars. It happened again yesterday. I called in for 1 line on my way home from work and I was quoted Florida Marlins -131 over the phone. Immediately I told them I wanted a straight play on Florida and wanted to risk 262 to win 200. Then the rep on the phone told me "Im sorry sir, but the line is now Marlins -134. So I had to risk 268 to win 200. The wager won so it didnt matter, but if it had lost, it would have cost me $6 because of their nonsense. It just doesnt make sense to me why they would do this.
                      Comment
                      • saints7011
                        SBR Hall of Famer
                        • 09-21-09
                        • 5544

                        #151
                        Originally posted by Fishhead
                        Sure it does, posters in PT are depositing with BP right and left with no clue of the issues with BP
                        if they're not smart enough to check the sportsbook forum , then thats there problem , how are you not going to check the sportsbook forum , that just makes no sense at all...
                        Comment
                        • Scorpion
                          SBR Hall of Famer
                          • 09-04-05
                          • 7797

                          #152
                          betphoenix is cascade II
                          Comment
                          • blix177
                            Restricted User
                            • 09-20-08
                            • 1520

                            #153
                            FYI, I withdrawl over $30k over the last 9 months and deposit $20k. Haven't had a problem with withdrwal that wasn't handle within 1 day.
                            Comment
                            • crinkle
                              SBR High Roller
                              • 12-20-07
                              • 208

                              #154
                              I think you people need to take a chill pill. Clearly this company is having a processor issue causing significant payout delays. It's easy to think the delays are the beginning signs of a books demise but I don't see it that way. Look years ago a so called D- book like Sportsbook.com had brutal payout delays and as far as I'm concerned your money is as safe there as just about any book. For the life of me I don't understand why Jazzette get a crap rating around here. My guess is it's because they've taken funds from people who took advantage of loopholes in their software.

                              Good luck but relax on Phoenix and give them a chance to pay but certainly don't keep funding the book until they straighten out their payout problems. (Never makes sense to fund a place which doesn't pay quickly)
                              Comment
                              • Thremp
                                SBR MVP
                                • 07-23-07
                                • 2067

                                #155
                                BP has processor problems for neteller/Moneybookers/check/wire/**/**?

                                Amazing.
                                Comment
                                • crinkle
                                  SBR High Roller
                                  • 12-20-07
                                  • 208

                                  #156
                                  What I've been told is the reason why there withdrawls are backed up is they're having problems with their existing check processor and as result almost all their payouts are being sent via Money Gram. Do I believe everything they tell me? No, but I don't get the vibe they're in trouble. It does make sense if they're having trouble sending checks they could be experiencing major delays sending out Money Gram's because of limitations on how many they can process daily for their customers. Who knows but Thremp you're not exactly the voice of reason around here. You're just of the belief that everyone is out to screw the players in a business in which the odds clearly favor the bookmaker. Get a clue dude and take some smart pills.
                                  Comment
                                  • pokerplayer22
                                    SBR MVP
                                    • 05-09-09
                                    • 1207

                                    #157
                                    Originally posted by crinkle
                                    What I've been told is the reason why there withdrawls are backed up is they're having problems with their existing check processor and as result almost all their payouts are being sent via Money Gram. Do I believe everything they tell me? No, but I don't get the vibe they're in trouble. It does make sense if they're having trouble sending checks they could be experiencing major delays sending out Money Gram's because of limitations on how many they can process daily for their customers. Who knows but Thremp you're not exactly the voice of reason around here. You're just of the belief that everyone is out to screw the players in a business in which the odds clearly favor the bookmaker. Get a clue dude and take some smart pills.
                                    I think part of reason people are getting worried about their funds with BP is that their GM is formerly one of the big dogs at Cascade and we all know how that ended. That, along with the fact that no one from BP has come on here and given any explanation for the delays. They give every customer who calls in for a payout a different story, rather than just tell everyone the truth. We havent even heard anything from any Mods about these problems. Personally I just wish a mod would pick up the phone, make a one minute call to Ruchard, get to the bottom of this, and then post on here for everyone what the true story is, rather than have all the paranoid gmablers doing all the posting.
                                    Comment
                                    • Fishhead
                                      SBR Aristocracy
                                      • 08-11-05
                                      • 40179

                                      #158
                                      Originally posted by blix177
                                      FYI, I withdrawl over $30k over the last 9 months and deposit $20k. Haven't had a problem with withdrwal that wasn't handle within 1 day.


                                      This is good news....
                                      Comment
                                      • HedgeHog
                                        SBR Posting Legend
                                        • 09-11-07
                                        • 10128

                                        #159
                                        This situation deserves to be on "Breaking News".
                                        Comment
                                        • bluelion
                                          SBR Rookie
                                          • 05-15-10
                                          • 17

                                          #160
                                          no they are not a sinking ship if they are buying other companys who need help.
                                          Comment
                                          • Raleigh77
                                            Restricted User
                                            • 12-28-09
                                            • 320

                                            #161
                                            they are having processor problems, they are slow paying people right now, but they have money and will pay, books slow pay all the time it happens, fast pays are the exception off shore these days.
                                            Comment
                                            • onthemoney
                                              SBR Rookie
                                              • 09-15-09
                                              • 5

                                              #162
                                              do you not recieve private message sir?
                                              Comment
                                              • soxwin1917
                                                SBR MVP
                                                • 09-09-08
                                                • 1188

                                                #163
                                                Originally posted by Thremp
                                                BP has processor problems for neteller/Moneybookers/check/wire/**/**? Amazing.
                                                "Processor problems" is their way of saying "the check is in the mail"
                                                Comment
                                                • midnight777
                                                  Restricted User
                                                  • 09-10-09
                                                  • 504

                                                  #164
                                                  i can wait to get 850 via moneygram in 3 days... there is no excuse taking longer than 3 days...
                                                  Comment
                                                  • Dark Horse
                                                    SBR Posting Legend
                                                    • 12-14-05
                                                    • 13764

                                                    #165
                                                    They are not a sinking ship, but there isn't enough attention to detail at this book.

                                                    Kinda reminds me of SBR. The old SBR would have explained the differences between Betphoenix and Wagerchief long ago. The new and not-so-improved SBR leaves everybody guessing. About just about everything.

                                                    Is SBR a sinking ship? Nah. Priorities shift.
                                                    Comment
                                                    • John Dough
                                                      SBR MVP
                                                      • 09-21-05
                                                      • 1785

                                                      #166
                                                      Originally posted by Dark Horse
                                                      They are not a sinking ship, but there isn't enough attention to detail at this book.

                                                      Kinda reminds me of SBR. The old SBR would have explained the differences between Betphoenix and Wagerchief long ago. The new and not-so-improved SBR leaves everybody guessing. About just about everything.

                                                      Is SBR a sinking ship? Nah. Priorities shift.
                                                      Anyone in a panic about BP should read this post and take a deep breath. Well said sir.
                                                      Comment
                                                      • JoeVig
                                                        SBR Wise Guy
                                                        • 01-11-08
                                                        • 772

                                                        #167
                                                        DH is on the money here.
                                                        Comment
                                                        • Dark Horse
                                                          SBR Posting Legend
                                                          • 12-14-05
                                                          • 13764

                                                          #168
                                                          The lack of attention to detail is quite serious, because it can pop up in so many different places. Example. Old BP menu doesn't include WNBA... A stupid oversight, but ok. So new interface. WNBA included. But this interface doesn't work on Opera. Fine. So switch to Firefox. But then new interface doesn't accept password confirmation of wager. Gave it about ten tries before giving up. One thing after another. That's the theme when attention to detail is lacking.

                                                          I was cautious about trying out BP, and considered this a test year. I think it's safe to say now that I will not step it up to a more serious level at this book. The door was wide open for them to join the elite books, and they missed by a mile. The saddest thing in the world is unrealized potential. Unfortunately, this has to carry over to Wagerchief (for me), even though they seem to be a well run operation.
                                                          Comment
                                                          • HedgeHog
                                                            SBR Posting Legend
                                                            • 09-11-07
                                                            • 10128

                                                            #169
                                                            To blow off this issue as a "priority" situation for BP is a disservice. You could make the same argument for Cascade. Once a top book, paying people on time was no longer a priority at some point. Soon thereafter, paying them period was not important to Cascade. Probably best to take this matter seriously.
                                                            Comment
                                                            • talnted
                                                              SBR MVP
                                                              • 02-11-09
                                                              • 1664

                                                              #170
                                                              very odd, good info here on betphoenix.
                                                              Comment
                                                              • blix177
                                                                Restricted User
                                                                • 09-20-08
                                                                • 1520

                                                                #171
                                                                Taken my last $4k from BP to *******. Only took an hour. If anyone wondering why I am withdrawling is because I don't play baseball. Well I do, like one or 2 game a week on matchbook, and i don't need a 5 figure balance that takes 8 odds days per $4k request.
                                                                Comment
                                                                • landers781
                                                                  SBR MVP
                                                                  • 02-27-09
                                                                  • 4774

                                                                  #172
                                                                  Just wanted to let everyone know I got my first ** payout today...requested Thursday at 6pm est
                                                                  Comment
                                                                  • HedgeHog
                                                                    SBR Posting Legend
                                                                    • 09-11-07
                                                                    • 10128

                                                                    #173
                                                                    Good to hear about the payouts! It's been a week since my payout request and the $$$ still sits in my account. I know others are worse off, but come on---process the payout already. At least then I know it's on its way.
                                                                    Comment
                                                                    • t-bone
                                                                      SBR MVP
                                                                      • 03-18-08
                                                                      • 3732

                                                                      #174
                                                                      Originally posted by HedgeHog
                                                                      Good to hear about the payouts! It's been a week since my payout request and the $$$ still sits in my account. I know others are worse off, but come on---process the payout already. At least then I know it's on its way.

                                                                      same here bro but i'm confident with this book, had the same problem with sportsbetting years ago and they straightened their shit out. patience is a virtue!
                                                                      Comment
                                                                      • ucbearcats1027
                                                                        SBR Wise Guy
                                                                        • 01-05-09
                                                                        • 903

                                                                        #175
                                                                        hated them since they screwed me
                                                                        Comment
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