BetPhoenix question

bigboydan · 10-15-07, 08:00 PM

Bet-1 is the conglomeration of the owners of thesweetscience.com a well known Boxing News website and betphoenix.com which is an online casino and sportsbet. I don't know much about there customer service, they also have a very stable financial backing which is always a positive.

Dark Horse · 10-15-07, 09:06 PM

Thanks Dan.

Dark Horse · 10-16-07, 02:09 PM

Looks like a reduced juice book (-105).

Page not found | BetPhoenix

http://www.betphoenix.com/live.bp?league=(2|2)

Located in CR. Since they enter the ratings this high, I would assume SBR has a very good understanding of their business model. This book comes in with a -105 model, which is risky (see Cascade), especially for a new book. So what's the story?

bigboydan · 10-16-07, 02:56 PM

They mainly focused on the Asian players in the past DH. I guess there looking to broaden there horizons

Dark Horse · 10-16-07, 07:09 PM

Some more background.

Thank you for contacting.
1) We offer **,** and cashier chequefor deposit, and withdraw, we
offer **, **, cheque, and as well as bank wire.
2) Yes, we do offer sign up bonus. $300 -> 499: 15% Free play, $500 ->
$999: 20% FP, $1000 -> $1999: 25%, and more than $2000, 30% free play
and a free sports pager. We cover all sending fees.
3) Buy on and off 3 is 20 cents
4) Yes we do (offer round robins - edit DH)
5) We offer the best teasers in industry.
6) We had been around for at least 8 years but only doing local book,
and we went online for a year.
7) Yes 105 is our juice for FG, and 110 for halfs

I like what I'm hearing so far. May give them a try.

bigboydan · 10-16-07, 07:36 PM

DH, If you do indeed give them a try. Please let us know your experiences with them are, because I for one am curious to see how there customer service really is.

katstale · 10-16-07, 07:47 PM

Nice so far--and how abt a few more deposit options?

Online limits?

Dark Horse · 10-16-07, 08:03 PM

Their site says 'HUGE betting limit'.

katstale · 10-16-07, 08:23 PM

Well, I guess that depends on the definition of huge. Chat with CS finally got around to 2k for NFL sides. She thinks!! lol

Maybe someone with actual experience can further define huge.

bigboydan · 10-16-07, 08:27 PM

Thats more info than I got from them a few minutes ago katstale. I actually had to call them and couldn't get a straight answer out of them. All they tried to do was to get me signed up with them tonight.

Dark Horse · 10-16-07, 08:30 PM

Uhoh. You just waved a big red flag.

bigboydan · 10-16-07, 08:50 PM

That doesn't really raise a red flag with me at all DH. I've had that happen to me a lot in the past when I don't tell them I'm inquiring on SBR's behalf.

Dark Horse · 10-16-07, 09:06 PM

It's a lack of sincerity. You wanted to know something and they couldn't care less. All they cared about was signing you up and earning some commission. It may be an oversimplification, but when the lower level employees are insincere, that attitude usually filters down from the top.

bigboydan · 10-16-07, 11:53 PM

As I stated above already DH. I didn't know how there customer service was at all, but I guess now we know.

Brooks · 10-17-07, 03:48 AM

wow, im dissappointed. i signed up today thru sbr and then found out i needed to call to activate my account which i didnt do. now i read they dont accept neteller. geez, i had 2k in neteller to try them out and now there is no chance. its tough finding a new book these days. anyways i hope they are good for the people playing there

bigboydan · 10-18-07, 03:47 AM

Originally posted by Brooks

found out i needed to call to activate my account which i didnt do.

Yes it's a definite inconvenience so I can totally see where you coming from Brooks, however it's probably just a routine policy of theres. I really wouldn't hold that against them at all.

betphoenix · 10-24-07, 11:54 AM

Originally posted by katstale

Well, I guess that depends on the definition of huge. Chat with CS finally got around to 2k for NFL sides. She thinks!! lol

Maybe someone with actual experience can further define huge.

Our limits on noncircled games by default are
Football, basketball (non-preseason games): FG: 10K, Half: 5K, MLB: 10K and as well depend on what kind of sport. we take as much as requested over the phone...

We offer 10 cent lines on full game, and 20 cent lines for half as well as quarters.

We also have asian handicap for soccer and 10 cent line progressive for big leagues (e.g: English Leagues...

betphoenix · 10-24-07, 11:58 AM

Originally posted by Dark Horse

It's a lack of sincerity. You wanted to know something and they couldn't care less. All they cared about was signing you up and earning some commission. It may be an oversimplification, but when the lower level employees are insincere, that attitude usually filters down from the top.

I am sorry about this, please PM me if you have any question. If you have the name of the CS, let me know, this will not happen again.

Thanks,
Betphoenix

bigboydan · 10-24-07, 01:36 PM

Originally posted by betphoenix

Our limits on noncircled games by default are
Football, basketball (non-preseason games): FG: 10K, Half: 5K, MLB: 10K and as well depend on what kind of sport. we take as much as requested over the phone...

We offer 10 cent lines on full game, and 20 cent lines for half as well as quarters.

We also have asian handicap for soccer and 10 cent line progressive for big leagues (e.g: English Leagues...

First off, Welcome to the SBR forum

Thanks for defining your limits, because I too had no luck getting that info out of your customer service department via the last live chat session, and a phone call.

jjgold · 10-24-07, 01:48 PM

Originally posted by bigboydan

Thats more info than I got from them a few minutes ago katstale. I actually had to call them and couldn't get a straight answer out of them. All they tried to do was to get me signed up with them tonight.

Looks like a fraud book

Dark Horse · 10-24-07, 02:26 PM

I would like to see some improvement on their website. Looks like they're set up for phone bets, and may need some more time to complete the transition to the internet. After you sign up you have to call in. Why? And, at least before calling in, I don't see any ways to combine bets into parlays, round robins, or teasers. I don't see any payout scales for the same bets. "Best teasers in the industry" doesn't tell me a anything. And I don't see their props either.

So still too vague at this point, but definitely a plus that BetPhoenix shows up here. Hope he sticks around.

It doesn't help that CR government is letting books get away with murder at this time. Have we seen that in the Bahamas or Panama with books higher than a C rating? CR seems a lot less safe these days. So that shifts the balance to Panama and another 105 book (BOL). No need to rush in, but BetPhoenix on my radar for 2008. Doesn't reflect on BetPhoenix, but until the CR government shows any interest in protecting the rights and funds of US players, they're out -as a country- on my list.

betphoenix · 10-24-07, 04:33 PM

Originally posted by Dark Horse

I would like to see some improvement on their website. Looks like they're set up for phone bets, and may need some more time to complete the transition to the internet. After you sign up you have to call in. Why? And, at least before calling in, I don't see any ways to combine bets into parlays, round robins, or teasers. I don't see any payout scales for the same bets. "Best teasers in the industry" doesn't tell me a anything. And I don't see their props either.

So still too vague at this point, but definitely a plus that BetPhoenix shows up here. Hope he sticks around.

It doesn't help that CR government is letting books get away with murder at this time. Have we seen that in the Bahamas or Panama with books higher than a C rating? CR seems a lot less safe these days. So that shifts the balance to Panama and another 105 book (BOL). No need to rush in, but BetPhoenix on my radar for 2008. Doesn't reflect on BetPhoenix, but until the CR government shows any interest in protecting the rights and funds of US players, they're out -as a country- on my list.

Hello Dark Horse
Sorry for the inconvenience, we are in process moving to a bigger new office, hopefully in a month or so, we will have all new website (everything is ready, we are just waiting to move and then launch the whole new deal) and next generation betting interface (if you want to have a demo, feel free to contact me). And for parlay, this is the payout:

Parlay
2 2.81
3 6.5
4 13.23
5 22.59
6 45.67
7 69
8 121
9 174
10 349
11 590
12 811
13 1048
14 1300
15 1750
(base on 5% juice, max payout 140K)

Please see the attachment for teaser payout.

Thank you,
Betphoenix

Attached Files

photea.xls (17.5 KB, 257 views)

Dark Horse · 10-24-07, 04:40 PM

2.81 for 2-teamer. That's pretty nice.

Justin, if you read this, would appreciate your thoughts. Since you were also more careful with the BOL rating.

Bill Dozer · 10-24-07, 06:46 PM

BetPhoenix is backed by the ownership of Diamond Sportsbook. It's a separate operation at a different site and is targeting different players.

Dark Horse · 10-24-07, 06:54 PM

That would explain the high opening rating.

Getting confused. Diamond is offspring of Cris or same as Cris, Cris is Bookmaker to US. BetPhoenix backed by Cris or Diamond?

betphoenix · 10-24-07, 07:02 PM

Betphoenix is backed by Diamond. We are a separate entity.

Dark Horse · 10-24-07, 07:19 PM

Since you're backed by Diamond the road to being "A rated" is probably wide open. A chance that you will have book-to-book transfers anytime soon?

betphoenix · 10-24-07, 07:24 PM

We are working on book to book transfer. Please PM me what book you want to transfer over, I will take a look into that.

Thanks,
Betphoenix

Zeroed · 10-24-07, 07:27 PM

Bill mentioned you are targeting different players BF..professional or recreational?

Dark Horse · 10-24-07, 07:30 PM

I'll probably wait until the NBA all star break, BetPhoenix.

SBR, since this book is backed by Diamond, can we have their live lines on the regular feed?

betphoenix · 10-24-07, 08:02 PM

Originally posted by Zeroed

Bill mentioned you are targeting different players BF..professional or recreational?

We do have both Professional and recre. players.

SBR, since this book is backed by Diamond, can we have their live lines on the regular feed?

Yes, we are on Linetracker

Dark Horse · 10-24-07, 08:12 PM

BF, click on 'Live Odds' at the top of the page below the adds.

Diamond is already on there. Three pages of books.

With a C rated book like LasPalmas already on there, you should be able to get a spot.

bigboydan · 10-24-07, 10:44 PM

Originally posted by betphoenix

We are working on book to book transfer.

When that becomes in place then maybe I will give you a try, because it's not all that easy for us U.S. to move our funds around these days thanks to U.S. laws.

katstale · 10-25-07, 09:46 AM

While we are putting our x-mas wish list together--how abt a couple of ewallets? Moneybookers and Neteller to start?