I will try to keep this short. My bet was a h2h for the olympic super-g womens event.
The bet was Kamer to beat Brydon. Neither skier finished the event and they are only sorted by their shirt number on the official results list. Here are the results http://www.vancouver2010.com/olympic...w040101gR.html .
188bet chose to grade it as a loss (how?) and after contacting them they sent me this mail:
Further to our live chat conversation, you have inquired about your bet with reference ID 201002370458203. As per checking, the bet is graded accordingly. With reference to the website you have provided and to our Sports Rules, “The player that is qualified to play the game for the longest is deemed the winner. In this case, Emily Brydon has finished two rounds while Nadja Kamer has finished only one round. You may check our Sports Rules for more information.
Now, they probably don't know what sport they are writing about here. There are no two rounds in alpine skiing. Can they please understand what sport they are talking about before writing an email?
I don't understand how bookies can be so resentful towards someone trying to correct one of THEIR errors. They should make every case like this top priority.
Is there anyone here who disagrees and thinks this bet should be graded as a loss?
The rule they are talking about is actually only about who qualifies furthest, that is, if I bet Smith to beat Jones and Smith qualifies while Jones does not. That rule goes into play.
The bet was Kamer to beat Brydon. Neither skier finished the event and they are only sorted by their shirt number on the official results list. Here are the results http://www.vancouver2010.com/olympic...w040101gR.html .
188bet chose to grade it as a loss (how?) and after contacting them they sent me this mail:
Further to our live chat conversation, you have inquired about your bet with reference ID 201002370458203. As per checking, the bet is graded accordingly. With reference to the website you have provided and to our Sports Rules, “The player that is qualified to play the game for the longest is deemed the winner. In this case, Emily Brydon has finished two rounds while Nadja Kamer has finished only one round. You may check our Sports Rules for more information.
Now, they probably don't know what sport they are writing about here. There are no two rounds in alpine skiing. Can they please understand what sport they are talking about before writing an email?
I don't understand how bookies can be so resentful towards someone trying to correct one of THEIR errors. They should make every case like this top priority.
Is there anyone here who disagrees and thinks this bet should be graded as a loss?
The rule they are talking about is actually only about who qualifies furthest, that is, if I bet Smith to beat Jones and Smith qualifies while Jones does not. That rule goes into play.