Betphoenix.com Scammed me for $24,470

[SSLP]

all
i am going to say is that i know phoenix is legit as someone that works
here in CR i have done business with them in USA and CR and my drop
offs and picks ups never have a problems. SBR knows I am an agent and
handle balances even bigger than the ones mentioned in this thread.
Seems like the YOU agent needs to find the guy ( your runner) that got
the money from Phoenix.
Phoenix paid their guy and now the guy is MIA simple .
I am pretty tired of people trying to come into forums and twisting
books arms to get their way we as posters condone this behavior which
is our own fault as well. . Phoenix has proven to be one of the good
guys and have paid people out and given nice bonuses.
I am going to side with the book that has a B+ rating that has
historically paid everyone rather than the poster with 3 posts and a
story full of dents.
Also ... i would think 3 times before ratting people out when YOUR man
skipped town.
By the way my dog got stolen can i get a freeplay BP else i am gonna
come here and post bad stuff about you

[Thremp]

Didn't facilitating agent theft get Bet Eagle a big downgrade?

[sinkhole]

wow, 50% of al complaints are about ****ing betphoenix...

[1st and Ten]

This is very upsetting

[Justin7]

Didn't facilitating agent theft get Bet Eagle a big downgrade?

There's a BIG difference between BetEagle and BP here. BetEagle let anyone be an "agent" and use their name. They are a PPH shop, and were not monitoring their "quasi-agents" at all.

This player complaint... Well, I need a lot more facts to really get to the heart of his grievance. I haven't been assigned this complaint, however.

[THEGREAT30]

wow, 50% of al complaints are about ****ing betphoenix...

Unfortunately

[Ace_of_Spades]

These continouis threads about Phoenix can't be good for their buisness. I thought they were going to turn themselves into an exchange?

[Thremp]

Ignorance >>> In House Fraud

But SBR's stance is to deepthroat a new "up and coming" book that buys a banner each year. So whatev.

[Justin7]

Ignorance >>> In House Fraud

But SBR's stance is to deepthroat a new "up and coming" book that buys a banner each year. So whatev.

If I see a foul, I call it. Advertiser, "up and coming" or even books I've defended in the past.

I can't tell what happened here.

[tltaylor89]

this is obsurd

[johncrud]

What a complex story. (now you have best buy meetings, Macau, agents, and giving out pw to another family all in your story)

As for myself, I deposit, bet, and get paid. Easy, set, and done. Never have any problems.

[TigerPawsSC]

I've become less and less comfortable sending my money to Enrico Juaneydz Salvadorez in Lima, Peru over the last couple of years. It's insanity.

[Dark Horse]

This is your own runner issue, not ours! Your runner calls the number, has the password, and picks up the money. YOUR RUNNER GOT PAID!!!!! What happens after that is your business.

You are a shame to this business as a whole. You have shown you are ok to Rat out anyone at any time. Classless at best.

Why would it bother you if he rats out people that, by stealing his money, give Betphoenix a bad name? Are you suggesting that the runner is not classless?

If the story is accurate, you should thank him for pointing out the scum you call runner. Probably a kid that thinks he can borrow a scene from the Sopranos (phone call to imaginary person), and get away with it. Since we're into illegal territory, why not call the mother and ask what kind of stuffing she wants in her kid's brain?

[JoshW]

Seems a little early to go to the forum with this. But if BetPhoenix was slow to resolve, I can see getting jumpy over 25k.

[Fishhead]

Seems a little early to go to the forum with this. But if BetPhoenix was slow to resolve, I can see getting jumpy over 25k.

No kidding............


Hope everyone gets paid from BetPhoenix

[ShamsWoof10]

Step 1:
I was suppose to meet up with *name removed* to pick up funds. However, I was busy and called *name removed* to ask him if I can arrange for my brother to meet him up. He said he will call me when the funds are ready with an answer. End of conversation.

Step 2 (approximately 1 hour later):
His mother *name removed* calls and informs me that I need to provide a password before picking up the funds, and I said OK - end of conversation.

Step 3 (30 minutes later):
I called *name removed* to ask if the funds are ready, and he said my brother had called, arranged for a meeting at a Best Buy - they met, my brother gave the password, took the money, and left.

I instantly said that's impossible because I have not even arranged for anything since the funds were not even ready and I did not even get any kind of confirmation. I then asked *name removed* why did he not confirm the arrangement with me by calling me at my contact number (which should be a requirement), and he claimed that when he met with my brother, he asked my brother to put me on the phone, then confirmed it was me via 'my brothers' phone, and gave the funds. I have spoken with *name removed* once - how can he recognize what I sound like over some stranger's phone. Why would he not call me on my contact number (which BP has on file) to confirm anything? And why would he arrange for the entire process without speaking with me first, or getting my approval?

I'm not going to make any accusations yet, but if they're going to release my password to the runner, and then claim that it's the only thing that is needed to release the funds, and never contact me at my number to conduct the transactions, how can they claim this to be a legitimate transaction??

There are odd things about this on both ends... You don't mention in this post that you checked with your brother to see if he went there or arranged anything himself although you do in a later post... I am assuming you did create a password and if you did and your brother says he never arranged anything (also verified by phone records on both parties) then BP is the issue and I agree with the guys above that there is an inside job going on here and the mother is likely involved...

I don't answer BP's calls and now I never plan to... BP's responses are what throws up a red flag for me but we'll see how it goes...

[Stumpage]

Christ knows what's going on here, but Phoenix certainly has been embroiled in some unique shenanigans of late, whether they're at fault or not. They have my early vote for the most Interesting Sportbook of 2010.

"BetPhoenix.....Where there's Never a Dull Moment....."

[betphoenix]

Betphoenix_scam has achieved what he wanted...I find it hard to believe a guy who had a runner pick up funds and run off with or lose them can come here and try to pressure this business into paying for that. Yet, SBR posters jump in to support him. This is really disappointing. This is not even player related.

[konck]

Could be either side here scamming ....we dont know.
What I would look for is to see where the check was actually cashed.

[konck]

Put a trace on it.

[siabdo23]

right out of a JAMES BOND Movie

[Dark Horse]

The title of this thread is misleading.

[mtneer1212]

The funny thing is 85% of every player's "Scam Sportsbook" postings that come on this forum usually fall into one of three categories:

1. Player used a credit card to deposit, used a ********** now or in the past to rectify a dispute with a book, and then gets upset because they are on a blacklist, and getting payback from a book.

2. Player uses credit or PPH agent, and wins/loses a fortune, and one of the sides gets screwed by the other, or in this case, a 'middleman'.

3. Player signs up with 7 accounts to bonus steal, then gets upset when he is discovered.

Guys, this is not hard.

1. Use a reputable book.
2. Deposit with ** or **, and post-up. Don't have the cash, play with SBR points until you do.
3. Don't be a bonus-whore. Get the best deal you can find, but don't try and scam a book.

As for the sportsbooks out there, you are not blameless.

1. Do the same amount of research when you accept a deposit, as you do when you are doing a payout. Why is it that 99% of issues arise when it comes time for you to pay, instead of when you are receiving the money? You guys are greedy, just like the players.

2. If you are using a sales/marketing arm for your business, make sure the offers they are sending out are what you are actually offering. I personally have been screwed at least twice by a sales person who cold calls and offers say 30% with a 7x roll, contest entries, and something else - then after I make the deposit, I call back to get the bonus credited and they react as if I am crazy. "30%???? We have never offered 30% Our standard bonus is 10% with a 5x roll. Ok, fine we will go ahead and give you a contest entry too, but this is only to make things right." Sorry guys, but nothing puts you on MY blacklist faster that this scenario.

3. Don't charge me $80 and make me wait 5 days for a $400 payout. Give me options that are palatable.

[betphoenix]

removed my statement

[ShamsWoof10]

Betphoenix_scam has achieved what he wanted...I find it hard to believe a guy who had a runner pick up funds and run off with or lose them can come here and try to pressure this business into paying for that. Yet, SBR posters jump in to support him. This is really disappointing. This is not even player related.

The thing I find troubling is there are records and BP does not seem interested in looking into anything at all... We paid or claimed we did but there is no proof AT ALL of the payment in any way...? Not ANY type of proof..? Come on maaaaan...!!!

The other thing I am having a hard time with is the issue of the "brother"... Maybe me and my family are tighter then most but if my "brother" went to pick something up or was suppose to then checking this out on "his end" would not be difficult...

I initially would have wanted to ask whoever gave my funds out what the description of the person they gave the money to... If it didn't match my brother then I know they are scamming...

[Dark Horse]

I doubt that most posters here understand the agent business. It hardly ever comes up here. Last time I checked it was illegal, so to ask for documentation is to ask for self-incriminating evidence. This is a very different area than operating an offshore book.

[ShamsWoof10]

This is a good post...

1. Player used a credit card to deposit, used a ********** now or in the past to rectify a dispute with a book, and then gets upset because they are on a blacklist, and getting payback from a book.

I agree this fits plenty of posters/complainers....

3. Player signs up with 7 accounts to bonus steal, then gets upset when he is discovered.

I bet HedgeHogs ears are ringing like a telephone... ahahahahaha

1. Use a reputable book.
2. Deposit with ** or **, and post-up. Don't have the cash, play with SBR points until you do.
3. Don't be a bonus-whore. Get the best deal you can find, but don't try and scam a book.

Good advice...

As for the sportsbooks out there, you are not blameless.

2. If you are using a sales/marketing arm for your business, make sure the offers they are sending out are what you are actually offering. I personally have been screwed at least twice by a sales person who cold calls and offers say 30% with a 7x roll, contest entries, and something else - then after I make the deposit, I call back to get the bonus credited and they react as if I am crazy. "30%???? We have never offered 30% Our standard bonus is 10% with a 5x roll. Ok, fine we will go ahead and give you a contest entry too, but this is only to make things right." Sorry guys, but nothing puts you on MY blacklist faster that this scenario.

HAHAHA Can we say Bookmaker/DSI...????

[THEGREAT30]

any resolution?

[JELLYBEAN]

So what I want to know is was there a "runner" involved? or is this guy claiming BP is lying about paying someone because his brother never met anyone? Sounds real simple to me. BP is claiming to have met and paid the money? Who did they pay the money? If BP says a runner is involved, then who is the runner. Is this guy claiming a guy who just happened to know the PW and meet place show up and take his money? If this is the case either the guy is high on drugs or BP is lying? Which is it?

[THEGREAT30]

I think there was a runner involved

[BetPhoenix_Scam]

The issue is now being investigated by someone in BP. Will keep everyone updated.

[tltaylor89]

Hey BP Scam click my gold coin and enter 20 into the box

[bettilimbroke999]

How does this thread affect anyone else?

Agents with runners in Macau and all this shit, I have no idea if BP stiffed you or your runner stiffed you or their runner stiffed them or if you are runnin a scam on them or whatever but it means nothing to 99.9999% of posters, I deposit place some bets and get a check in the mail when I win, I've never had a problem with Macau runners

[BetPhoenix_Scam]

I think it affects everyone because like everyone else, I originally deposited $1000 cash using my credit card on Betphoenix's website, called into their customer service center to see if i can deposit more somehow, was led over to the credit department, was told I can deposit using their runner, did so, and ended up getting scammed.

Again, to make it clear... I did not have a runner, my brother was NEVER involved in the transaction or knew about it. I simply asked BP's runner can I ARRANGE FOR MY BROTHER to pick up the funds and that led to this entire fiasco.

I am making these posts and having people look into this with the expectation of not even getting a penny back, but to at least make this matter transparent so that others do not get scammed like me.

Bill - I sent you an email, hope it reaches you. If not, please contact me via PM.

[bettilimbroke999]

If you were scammed I certainly hope you get your money but I had no idea runners were even a deposit/withdraw option, it does seem like they need to definitely improve their security like requiring ID and a phone call to the person collecting if you have someone other than yourself pickin up the money

Are you located in the States or Macau, I mean can I get one of their runners to meet me at Kroger and pay me next time I withdraw instead of gettin mailed a check?

If I can that would be pretty fukin cool I gotta admit