All Youwager and Betpop Issues

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  • ywpain
    SBR Rookie
    • 11-24-18
    • 22

    #106
    I'm still waiting on any response from youwager, as to what reason they have for justification about not paying me my final $2k in my account, and saying it's confiscated.

    Disregarding all the missing payouts, they haven't provided any information, or anything to me at all, and won't respond to my polite requests on any information.

    Deck5 did they confiscate your remaining payouts as well? or have they paid you anything since the investigation into the missing payouts has started?
    Comment
    • baseballstud
      SBR Wise Guy
      • 10-31-08
      • 980

      #107
      Curious how these turn out
      Comment
      • deck5
        SBR Rookie
        • 03-20-18
        • 27

        #108
        Originally posted by ywpain
        I'm still waiting on any response from youwager, as to what reason they have for justification about not paying me my final $2k in my account, and saying it's confiscated.

        Disregarding all the missing payouts, they haven't provided any information, or anything to me at all, and won't respond to my polite requests on any information.

        Deck5 did they confiscate your remaining payouts as well? or have they paid you anything since the investigation into the missing payouts has started?
        Yes, as it stands they are confiscating my last two payouts. After they sent eight payouts to the wrong address, I canceled and re-requested the payouts for the remainder of my balance. They sent the first three, and have not yet sent the final two, even though they should have been sent in November.

        Still holding out hope that SBR are going to fix this.
        Comment
        • ywpain
          SBR Rookie
          • 11-24-18
          • 22

          #109
          Originally posted by deck5
          Yes, as it stands they are confiscating my last two payouts. After they sent eight payouts to the wrong address, I canceled and re-requested the payouts for the remainder of my balance. They sent the first three, and have not yet sent the final two, even though they should have been sent in November.

          Still holding out hope that SBR are going to fix this.
          It's an absolute disgrace that they confiscated funds, with no reason or explanation.

          The messed up thing is that if we didn't complain about the missing payouts, they would of paid the final balance. But because we all rightly brought SBR into this, and made them aware that they were sending the payouts incorrectly, now we have been punished further, and in my opinion, completely stealing money from customers.
          Comment
          • holzhaur
            SBR Rookie
            • 11-04-15
            • 22

            #110
            Update: After several missteps with customer service, I received my first *************** payout today, for 15k. They initially cancelled the payout without providing a reason, so I had to call in to determine that I needed to complete KYC. Then two employees told me that this method is not a wire even though it is, so it was cancelled again--without informing me--since I need to provide different bank information for a wire. The third submission finally did the trick, though when they said they'd send it "tomorrow", that really meant "in a week".

            The process took two weeks and they held an additional $37 in fees on top of the $90 that the website claims, but at this point I'm happy to be getting paid at all.
            Comment
            • ywpain
              SBR Rookie
              • 11-24-18
              • 22

              #111
              Hi Optional,

              I was wondering if there has been any updates, good or bad, from your teams conversations with youwager, in regards to the missing payouts and the confiscation of funds.

              Even if you can't disclose them now, is the investigation still going on? and is there any timeframe on when you will make a final decision or provide information.

              Thanks
              Comment
              • stake1
                SBR Posting Legend
                • 12-19-18
                • 18116

                #112
                Any update on this?
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61050

                  #113
                  I PMed you Ywpain.
                  .
                  Comment
                  • evaworcim
                    SBR Rookie
                    • 01-09-19
                    • 1

                    #114
                    Hi Optional,

                    I sent an email asking for an update on my situation a week ago and it has been almost a month since I filled a complaint. I understand this takes some time but can you PM me with an update as well on my $50,192 balance.
                    Comment
                    • ywpain
                      SBR Rookie
                      • 11-24-18
                      • 22

                      #115
                      This situation seems to have affected way more people than initially thought.

                      In this thread there are 6 people I believe that all have missing btc payouts, and some with confiscated funds.

                      And then I received a private message from someone who also is in the same situation with a serious amount of money that went missing to the wrong btc addess.

                      I think a lot of posters are scared to post on here, because like what happned to me, I started complaining about the missing payouts, and then they decided to make matters worse and then stop making any more payouts without any reason to me.
                      Comment
                      • captrobey
                        BARRELED IN @ SBR!
                        • 09-02-10
                        • 34355

                        #116
                        About a couple weeks ago they did away with the main way i deposit CC or the Gift card thing. All the other ways i cannot really do or just take too long. I do not know if they did this to everyone but unless it comes back i will probably not be depositing there as it is way easier to do at most other books. That does kind of worry me why they stopped it. And have they done this to everyone?
                        Comment
                        • BetJesus
                          SBR High Roller
                          • 12-18-18
                          • 147

                          #117
                          Originally posted by captrobey
                          About a couple weeks ago they did away with the main way i deposit CC or the Gift card thing. All the other ways i cannot really do or just take too long. I do not know if they did this to everyone but unless it comes back i will probably not be depositing there as it is way easier to do at most other books. That does kind of worry me why they stopped it. And have they done this to everyone?
                          At some point this year CC will be gone from all books. Better start adapting.
                          Comment
                          • captrobey
                            BARRELED IN @ SBR!
                            • 09-02-10
                            • 34355

                            #118
                            Originally posted by BetJesus
                            At some point this year CC will be gone from all books. Better start adapting.
                            P 2 P has banned me online although i have not tried in over a year and do not have time to keep running out to do that. BC i tried way back but it takes forever to get from my bank into there and the instant amount is not enough to even bother. I used to do P 2 P mainly but since it got blocked online CC is pretty much the easiest way for me to do it.
                            Comment
                            • InsiderHer
                              SBR Sharp
                              • 12-18-12
                              • 331

                              #119
                              Originally posted by captrobey
                              P 2 P has banned me online although i have not tried in over a year and do not have time to keep running out to do that. BC i tried way back but it takes forever to get from my bank into there and the instant amount is not enough to even bother. I used to do P 2 P mainly but since it got blocked online CC is pretty much the easiest way for me to do it.
                              After the initual set up, don't buy with your bank account, use your credit or debit card, super fast and you'll eliminate any issues with time. Not sure what exchange you're using that has massive limits, but coinbase and coinmama is way over anything you can send P2P, even back in the day.
                              Comment
                              • SBR Forum
                                Administrator
                                • 12-02-06
                                • 4559

                                #120
                                YouWager has credited $55,184 to four players whose accounts were under review after it was determined that the players were sharing plays. The bets were all accepted though and will be honored as normal.

                                Regarding the transfers players disputed receiving via bitcoin, a thorough investigation showed that the bitcoin payments were processed to the addresses entered by each player. It is worth noting that YouWager's data aligned with the possibility that one of the players, an individual facing charges for prior alleged fraudulent activity in the gaming industry, had been a potential 'ringleader' so to speak of these accounts, and may have turned on the other players. This theory is partially supported by two of the players having bitcoin processed to a common wallet controlled by one individual. We really cannot expand without 'doxing' the player and so it is as much as we can add on that; suffice to say, wagers that were accepted will be paid.

                                We are confident that YouWager takes account security very seriously. They have made improvements to the bitcoin payout procedure that remove the possibility for a player whose emails were compromised to authenticate a bitcoin withdrawal.
                                Comment
                                • infotimbo
                                  SBR Wise Guy
                                  • 10-24-18
                                  • 843

                                  #121
                                  puh, so they are basically saying everything stated in this thread (by numerous members) is made up, and all those people are part of one betting sydicate. I hope they were able to show hard evidence for that...
                                  Comment
                                  • EveryNight
                                    SBR Rookie
                                    • 08-10-18
                                    • 29

                                    #122
                                    Originally posted by Optional
                                    I'd be surprised if they plan to confiscate anything from you guys.

                                    In fact I think you can be almost certain they won't.


                                    I think I would take the account suspensions as a positive development right now. Something is happening about this in there.
                                    Wow, surprised by the final result. I'll reserve judgement for now, as I imagine more facts must be coming? It's just strange, this investigation goes on for a month or whatever, and that short message above is all SBR posts? Where are the details? Right now there are still a lot of unanswered questions about how Youwager handled this.
                                    Comment
                                    • Optional
                                      Administrator
                                      • 06-10-10
                                      • 61050

                                      #123
                                      Originally posted by EveryNight

                                      Wow, surprised by the final result. I'll reserve judgement for now, as I imagine more facts must be coming? It's just strange, this investigation goes on for a month or whatever, and that short message above is all SBR posts? Where are the details? Right now there are still a lot of unanswered questions about how Youwager handled this.
                                      I'm surprised still too Everynight.

                                      At least a couple of these guys sound and act very much like genuine innocent bystanders in this thread, and in PMs.

                                      Considering the lengths we went to trying to get the facts, SBR obviously believed there was merit in their cases too.

                                      Reading between the lines, it looks like Youwager were very sure this was one person scamming their own syndicate, and the data evidence was not enough to mount an argument against that in the end.
                                      .
                                      Comment
                                      • joeyknish22
                                        SBR Rookie
                                        • 05-14-18
                                        • 23

                                        #124
                                        Hello friends. Sorry to post again under these circumstances, but the folks at SBR are the best to assist in these scenarios. Had my account suspended from Youwager.lv yesterday. (Was only up 3k on a $500 deposit). As I went to withdraw my funds, then voided a live NASCAR Xfinity bet I made from 4 days ago. Stealing $1795 of my winnings in the process. Claiming a “bad line”. Which was 100% not the case. It was a wager on Chase Briscoe to win live During the race (Kyle Busch was the heavy favorite all race) I have filed a complaint form with the ticket number and wagering info. Just an FYI to watch out for this site.
                                        Comment
                                        • pologq
                                          SBR Posting Legend
                                          • 10-07-12
                                          • 19899

                                          #125
                                          maybe the price was a bad price?
                                          Comment
                                          • Grits n' Gravy
                                            Restricted User
                                            • 06-10-10
                                            • 13024

                                            #126
                                            Sorry you have to deal with this. Youwager has been doing shady shit like this for a bit. Hopefully they do the right thing here. Keep us posted.
                                            Comment
                                            • pologq
                                              SBR Posting Legend
                                              • 10-07-12
                                              • 19899

                                              #127
                                              Originally posted by Grits n' Gravy
                                              Sorry you have to deal with this. Youwager has been doing shady shit like this for a bit. Hopefully they do the right thing here. Keep us posted.
                                              i used to like youwager when they gave loyalty points and calendar promos. now i do not even bother.
                                              Comment
                                              • Grits n' Gravy
                                                Restricted User
                                                • 06-10-10
                                                • 13024

                                                #128
                                                Originally posted by pologq
                                                i used to like youwager when they gave loyalty points and calendar promos. now i do not even bother.
                                                I never cared for the promo stuff at a lot of places. Too often they will find a way to try and screw with you on them.

                                                I am hoping the book at circa is what they say it will be as far as betting options and limits. I like that they are willing to use the pinny/cris model and draw action. Eventually they could become a betting exchange which would be incredible
                                                Comment
                                                • 2daBank
                                                  SBR Aristocracy
                                                  • 01-26-09
                                                  • 88966

                                                  #129
                                                  Originally posted by pologq
                                                  i used to like youwager when they gave loyalty points and calendar promos. now i do not even bother.
                                                  Didn’t they used to have really good prices on teasers? Think it was them I used for a year or 2 exclusively for nfl teasers but hell i could be mistaken and it was a different book. Lol. Either way I havnt used them in a long time.
                                                  Comment
                                                  • pologq
                                                    SBR Posting Legend
                                                    • 10-07-12
                                                    • 19899

                                                    #130
                                                    Originally posted by 2daBank
                                                    Didn’t they used to have really good prices on teasers? Think it was them I used for a year or 2 exclusively for nfl teasers but hell i could be mistaken and it was a different book. Lol. Either way I havnt used them in a long time.
                                                    i think so.

                                                    i also would get tons of freeplay and even cash from those points. had no problems getting checks fed ex'd then. had no rollovet on anything gotten with points.

                                                    it was nice to sign in on christmas and have 50 dollars freeplay for the basketball games.
                                                    Comment
                                                    • joeyknish22
                                                      SBR Rookie
                                                      • 05-14-18
                                                      • 23

                                                      #131
                                                      At the time of the bet, the price was between +1200 and +1600 at other live providers. Hence I bet the +1795 as it was the best price, but absolutely not a mistake.

                                                      Originally posted by pologq
                                                      maybe the price was a bad price?
                                                      Comment
                                                      • DontTailMe
                                                        SBR MVP
                                                        • 03-24-19
                                                        • 2897

                                                        #132
                                                        If other books were +1200 to +1600, then I agree +1795 is not obviously bad. Those odds correlate with implied probabilities of 7.69%, 5.88%, and 5.28%. That's hardly a difference that one can reasonably say is wrong, especially for a live event with juice applied.

                                                        Unfortunately, these books often don't see eye to eye on that. If they believe it's erroneous, then it's erroneous.

                                                        I'm also guessing that you don't have a screen shot proving the odds at these other sites, which may pose a problem.
                                                        Comment
                                                        • bubba
                                                          SBR MVP
                                                          • 09-29-05
                                                          • 2432

                                                          #133
                                                          Originally posted by DontTailMe
                                                          If they believe it's erroneous, then it's erroneous.
                                                          The burden of proof should be on the book to cancel a wager, especially after an event has begun (and been completed). They should be the ones provided proof of bad line, not the other way around.
                                                          Comment
                                                          • Optional
                                                            Administrator
                                                            • 06-10-10
                                                            • 61050

                                                            #134
                                                            Originally posted by joeyknish22
                                                            Hello friends. Sorry to post again under these circumstances, but the folks at SBR are the best to assist in these scenarios. Had my account suspended from Youwager.lv yesterday. (Was only up 3k on a $500 deposit). As I went to withdraw my funds, then voided a live NASCAR Xfinity bet I made from 4 days ago. Stealing $1795 of my winnings in the process. Claiming a “bad line”. Which was 100% not the case. It was a wager on Chase Briscoe to win live During the race (Kyle Busch was the heavy favorite all race) I have filed a complaint form with the ticket number and wagering info. Just an FYI to watch out for this site.
                                                            I bet this too, what exact time was your bet placed and what odds did you get?
                                                            .
                                                            Comment
                                                            • Optional
                                                              Administrator
                                                              • 06-10-10
                                                              • 61050

                                                              #135
                                                              Originally posted by DontTailMe
                                                              If other books were +1200 to +1600, then I agree +1795 is not obviously bad. Those odds correlate with implied probabilities of 7.69%, 5.88%, and 5.28%. That's hardly a difference that one can reasonably say is wrong, especially for a live event with juice applied.

                                                              Unfortunately, these books often don't see eye to eye on that. If they believe it's erroneous, then it's erroneous.

                                                              I'm also guessing that you don't have a screen shot proving the odds at these other sites, which may pose a problem.
                                                              It's not as simple as that. It was a live bet and if he got those odds there was only a very short window they were available near that number.


                                                              I am guessing we are talking about a stalled live betting page issue here.
                                                              .
                                                              Comment
                                                              • DontTailMe
                                                                SBR MVP
                                                                • 03-24-19
                                                                • 2897

                                                                #136
                                                                Originally posted by bubba
                                                                The burden of proof should be on the book to cancel a wager, especially after an event has begun (and been completed). They should be the ones provided proof of bad line, not the other way around.
                                                                What kind of proof are you expecting from them? They say it should have been +500. Now what?
                                                                Last edited by DontTailMe; 05-27-20, 09:44 PM.
                                                                Comment
                                                                • joeyknish22
                                                                  SBR Rookie
                                                                  • 05-14-18
                                                                  • 23

                                                                  #137
                                                                  I have a screenshot of the bet, I sent in to Matt Rossi via the complaint form. Odds were +1795. At 17:48 EST. All live betting software's had Busch the heavy favorite for the entire race. I also had bets on Allgaier and Gragson.

                                                                  Originally posted by Optional
                                                                  I bet this too, what exact time was your bet placed and what odds did you get?
                                                                  Comment
                                                                  • joeyknish22
                                                                    SBR Rookie
                                                                    • 05-14-18
                                                                    • 23

                                                                    #138
                                                                    I do not unfortunately. But I had 3 sites up, and recall the scenario as YouWager was offering the best price as Briscoe took the lead. With odds changing constantly and only available for short periods I obviously cannot prove this.


                                                                    Originally posted by DontTailMe
                                                                    If other books were +1200 to +1600, then I agree +1795 is not obviously bad. Those odds correlate with implied probabilities of 7.69%, 5.88%, and 5.28%. That's hardly a difference that one can reasonably say is wrong, especially for a live event with juice applied.

                                                                    Unfortunately, these books often don't see eye to eye on that. If they believe it's erroneous, then it's erroneous.

                                                                    I'm also guessing that you don't have a screen shot proving the odds at these other sites, which may pose a problem.
                                                                    Comment
                                                                    • Optional
                                                                      Administrator
                                                                      • 06-10-10
                                                                      • 61050

                                                                      #139
                                                                      Originally posted by joeyknish22
                                                                      I have a screenshot of the bet, I sent in to Matt Rossi via the complaint form. Odds were +1795. At 17:48 EST. All live betting software's had Busch the heavy favorite for the entire race. I also had bets on Allgaier and Gragson.
                                                                      Bad news. I am almost certain they are correct. I bet Briscoe live at Bet365 +1800 at 17:36 ET as he was passing for 3rd place and the odds dropped to +900 a minute or two after I got my bet in.

                                                                      Pretty sure you were looking at a stalled browser showing stale odds at 17:48.
                                                                      .
                                                                      Comment
                                                                      • mrpapageorgio
                                                                        SBR MVP
                                                                        • 09-07-17
                                                                        • 2974

                                                                        #140
                                                                        Originally posted by Optional
                                                                        Bad news. I am almost certain they are correct. I bet Briscoe live at Bet365 +1800 at 17:36 ET as he was passing for 3rd place and the odds dropped to +900 a minute or two after I got my bet in.

                                                                        Pretty sure you were looking at a stalled browser showing stale odds at 17:48.
                                                                        Question: Why does the book void the entire bet in general then instead of just paying correct odds that they claim it should've been.
                                                                        Comment
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