Players beware! Myb casino / my bookie seized $210,000 winnings from account ad-hoc!

[Roger T. Bannon]

Yes. Because it was legitimate winnings. Then they decided to stop paying me. Only reason why the payouts stopped. Probably because they are in financial trouble or something. They still owe me the money either way. SBR is helping to try and get it back for me. Very pleased about their efforts and willingness to help!

Most people don't think MyBookie will pay out $84,000 under any circumstance. This has increased my confidence in the book.

[RAIDER1223]

It is not hard to spot a scammer RAIDER. They are way too smart.

Strong words Roger T Bannon.. I am not a scammer. Just a normal regular player. You don't seem to grasp that online slots are heavily regulated and use very sophisticated RNG technology. You can't cheat online games. There is no intention to ever cheat a game, period. Please stop with the accusatory comments. They are unfounded and are baseless.

[Roger T. Bannon]

Strong words Roger T Bannon.. I am not a scammer. Just a normal regular player. You don't seem to grasp that online slots are heavily regulated and use very sophisticated RNG technology. You can't cheat online games. There is no intention to ever cheat a game, period. Please stop with the accusatory comments. They are unfounded and are baseless.

You are definitely no ordinary player. Nobody cashes out $84,000 playing casino and then runs up another $210,000 despite losing $126,000 back. That is beyond even sharp play. Only one way to do that.

But hey, I'm all for it if you can pull it off. I think general policy here is against you though.

[Mugsy777]

Of course Roger is correct , Raider find a flaw in the casino and took advantage of it , I don't blame him at all!!! I detest Mybookie , Jake Slater is a scumbag , a thief , a crook , so whatever way you guy's fall on this issue , the bottom line is this , the player found a flaw in the system , and the book and the owner of the book are as crooked as can be , take your pick

[reallyhardtowin]

mybookie had a flaw in their "bookie points". I had a spreadsheet to show them that they didn't compute correctly for open parlays and they told me I was wrong.

I hate that book.

It sure smells funny to win that much but if they took the action they should pay it out.

[PD77]

Of course Roger is correct , Raider find a flaw in the casino and took advantage of it , I don't blame him at all!!! I detest Mybookie , Jake Slater is a scumbag , a thief , a crook , so whatever way you guy's fall on this issue , the bottom line is this , the player found a flaw in the system , and the book and the owner of the book are as crooked as can be , take your pick

If that is the case, don’t you think ALL casinos running BETSOFT software would be confiscating balances or at least offering an explanation? Not just mybookie? There are plenty of people that run up huge balances playing slots, bet big, win big but mostly lose big. This is clearly Mybookie stealing the players funds and blaming betsoft. Betsoft needs to set the record straight and clear their name. Raider, just ignore Roger T Brannon, he’s a known troll.
OP, do you know the dates you played the slots? I don’t recall the slots ever being taken offline for “maintenance”, but I don’t play betsoft often. Most of the time these slots are simply clones of their other slots with the graphics and bonus rounds changed so the chance of their being an error in players favor is minuscule.

[RAIDER1223]

mybookie had a flaw in their "bookie points". I had a spreadsheet to show them that they didn't compute correctly for open parlays and they told me I was wrong.

I hate that book.

It sure smells funny to win that much but if they took the action they should pay it out.

Correct. They are a casino. The risk for casinos is that you will have Players that win and they should be paid out all of their winnings. If there was truly an issue with glitches in the Betsoft software for slot games, then the casino and the Operator of the slot games (in this case, Betsoft), should work it out between themselves. A Player should never be affected whereby winnings are seized ad-hoc as a result of incompetency, malfunction, negligence, etc.

One has to assume that a casino and the slot Operator has some sort of an insurance policy or terms and conditions between them, which would also dictate what happens should there be issues with the casino management and any game operated by the Operator (Betsoft, Nucleus, others). Any potential arbitration between those two Parties, if it every became the case, should be resolved by those two Parties and not the Player. The Player has done nothing wrong but play the game as presented to the Player to play; regardless if the Player won or lost.

Pay the balance, period. Work it out between Betsoft and My Bookie Casino.

[RAIDER1223]

If that is the case, don’t you think ALL casinos running BETSOFT software would be confiscating balances or at least offering an explanation? Not just mybookie? There are plenty of people that run up huge balances playing slots, bet big, win big but mostly lose big. This is clearly Mybookie stealing the players funds and blaming betsoft. Betsoft needs to set the record straight and clear their name. Raider, just ignore Roger T Brannon, he’s a known troll.
OP, do you know the dates you played the slots? I don’t recall the slots ever being taken offline for “maintenance”, but I don’t play betsoft often. Most of the time these slots are simply clones of their other slots with the graphics and bonus rounds changed so the chance of their being an error in players favor is minuscule.

Thank you PD77! I appreciate your support and you are 100% correct.

To answer your question, I played many slots at MY Bookie Casino form the period of June, 2020 until the middle part of March, 2021. That is when they disabled my account without any notification. My account continues to be disabled as of today, with the full balance of $210,085.70 having been seized

[RAIDER1223]

mybookie had a flaw in their "bookie points". I had a spreadsheet to show them that they didn't compute correctly for open parlays and they told me I was wrong.

I hate that book.

It sure smells funny to win that much but if they took the action they should pay it out.

Thank you reallyhardtowin!

[RAIDER1223]

I am waiting to see what BetSoft says about all of this. I have emailed them 4 times, but there has not been an answer as of yet. Our friends at SBR are working hard to get the facts straight between MYB Casino and Betsoft, while supporting my case.

I am confident that Betsoft will be very surprised to hear that MYB Casino has blamed them for alleged glitches having occurred for over a year.

It's so obvious that MYB Casino is hurting financially and just doesn't want to pay me what is rightfully mine. Hopefully Betsoft, Gaming Curacao (a big "maybe"), and SBR will lay the crackdown smack on My Bookie.

This thread is horrible for their PR and if they were smart, they would do the right thing and given me my money and reenable my account for payout immediately.

I really appreciate all of you guys whom continue to support my case throughout. You guys are heroes in my mind!

Thank goodness SBR is intervening to help capture by balance back!

[Mugsy777]

You found a flaw in the system , that is just a fact , and again , Mybookie are scum

[littlekona]

There is no flaw.. if that was case it would of been found way before a low level book would pay out 48k or so over many months.....OP has lucky streak which in the take slots with how they are set up is very possible...Mybookie just didn't want to pay anymore thats what bad books do....Pay him mybookie or the bad publicity will cost u way more the 2k a week

[RAIDER1223]

There is no flaw.. if that was case it would of been found way before a low level book would pay out 48k or so over many months.....OP has lucky streak which in the take slots with how they are set up is very possible...Mybookie just didn't want to pay anymore thats what bad books do....Pay him mybookie or the bad publicity will cost u way more the 2k a week

Thank you littlekona! Great post and spot on 100% Greatly appreciate your support.

[RAIDER1223]

I just hope that none of you ever wake up one day to find your account disabled, your winnings illegitimately seized, provided with no notification or answer for several weeks, be told that your account is now re-enabled with a zero balance, log onto your account to see the absolute, unfathomable shock that your money is gone, download the bullshit manual transactions proving they SEIZED your money, then quickly realize that when you downloaded proof of their wrongdoing to only find your account disabled again because they are shitting in their pants knowing you now have the evidence to prove they are totally robbing you.

This should never happen to anyone....ever!

[Mugsy777]

You found a flaw and Mybookie is pathetic , both can be true and both ARE true

[RAIDER1223]

You found a flaw and Mybookie is pathetic , both can be true and both ARE true

You have no idea what you are talking about, Sir. THERE IS NO FLAW, Mugsy777. You don't seem to get it. A Player cannot find a flaw in an online slot game. The games use RNG technology. Do you understand what RNG technology is? All online casino use it. The technology is audited constantly by the casinos and all of the slot Operators (Betsoft, Nucleaus, others). Use logic here, Sir.

A Player sits in front of a computer, or cell phone. The Player clicks a mouse button or a cell phone with a human finger. The bet is chosen. The mouse is clicked on the computer, or the finger touches the spin button on the cell phone. The Player uses his/hers eyes to watch the reels spin. A result comes up. The result is either a win or a loss. Simple. Basic. Logical.

Betsoft and Nucleus are not stupid. The are the top online slot operators in the world. They don't put out slot games at thousands of online casinos with flaws. They would be bankrupt and all of the online casinos would be bankrupt. There would be industry news about these flaws everywhere....all over the internet....social media...radio....even TV, if that were the case. SRB, TrustPilot, AskGamblers, Facebook, Twitter...all would be discussing it.

Use your head Mugsy777. It's pretty simple. MYB Casino / My Bookie just doesn't want to pay and came up with a retarded, bogus reason to not pay out winnings. That is all that it is.

Stop trying to claim that I, or anyone else knows about a flaw in any online slot game. It's impossible. There isn't a flaw.

I've stated it before several times, I played a lot of slot games at MYB Casino / My Bookie. What, each one of them had flaws? All the of the Betsoft AND Nucleus games had flaws?

Let's see? Player sits in a chair. Player stares at a computer screen. Player clicks a bet amount. Player clicks "spin". Player takes a sip of a drink. Player watches screen with slot reels going round and round. Player sees slot reels stop. Player sees if he won or not. Repeats all steps.

Yep, it's flawed. My Bookie should seize winnings. Ok. Sure. You're right. All the slot games are flawed. Take my money. You're absolutely right.

Don't be jealous that it pisses you off so much that a Player won big like I did and you automatically assume a Player knows how to beat an online casino slot game, which is constantly-regulated by multiple gambling agencies, and uses world-class RNG technology which algorithms billions of random outcomes.

Yep, the games and technology is flawed.

Make sure you let the online casino that you play at know that their games must be flawed when you lose. Using your logic about flawed online slot games, it makes perfect sense to pose that argument to them when you lose big. Goes both ways right?

[Miz]

any attempt to lay blame on the player is misguided. It is not the player's responsibility to verify the fidelity of the software. Mybookie is completely in the wrong, and they should've done something long before the balance got this high. Unfortunately I am not surprised by any of this. They routinely underpay crypto transactions, slow pay, and generally have horrible customer service. They simply do not want to pay. Someone else brought up a good point, that if it is "the software's fault" then thousands of other players would be affected at this book and others.

[RAIDER1223]

any attempt to lay blame on the player is misguided. It is not the player's responsibility to verify the fidelity of the software. Mybookie is completely in the wrong, and they should've done something long before the balance got this high. Unfortunately I am not surprised by any of this. They routinely underpay crypto transactions, slow pay, and generally have horrible customer service. They simply do not want to pay. Someone else brought up a good point, that if it is "the software's fault" then thousands of other players would be affected at this book and others.

Thank you Miz. I really appreciate your support!

[Miz]

i am normally very skeptical of complaints against books, but this one is legit. Mybookie has a model of deposit only and payout by pulling teeth. Terrible shop, that cheats players. Basically any book that admits to intentionally shorting people on crypto payouts showed who they are already. If they steal on a small scale, they will certainly do so on a large scale. I really hope you can recover your funds.

[Mugsy777]

You are 100% correct that Mybookie is a terrible shop , Jake Slater is a scumbag , however , the player found a flaw in the system , that is an obvious fact

[Miz]

you say that, but have no quantifiable evidence to show that it was obvious in any way. What makes it an obvious flaw? The fact that he won? Again, why is the onus on the player to alert the sportsbook that he is winning on a certain game? If the flaw is obvious, then why are there no other complaints... the software is presumably used by thousands of players and multiple books.

If they claim the the software is flawed, then they should need to explain it in depth. Otherwise they can just claim "software is flawed" and never pay anyone.

[Miz]

The only thing obvious to me is that they tried to free-roll him and when it backfired they just decided not to continue paying him.

[RAIDER1223]

i am normally very skeptical of complaints against books, but this one is legit. Mybookie has a model of deposit only and payout by pulling teeth. Terrible shop, that cheats players. Basically any book that admits to intentionally shorting people on crypto payouts showed who they are already. If they steal on a small scale, they will certainly do so on a large scale. I really hope you can recover your funds.

Thank you Miz. I really hope so as well. I am putting a lot of faith behind SBR's name and influence to help capture those funds back. The great majority of this forum has been extremely supportive and that also goes a very long way. The PR for MYB Casino / My Bookie is horrible on this site and on other sites as well. I remain hopeful. Thank you again!

[Miz]

best of luck. i am anxious to find out how this plays out.

[captrobey]

You are 100% correct that Mybookie is a terrible shop , Jake Slater is a scumbag , however , the player found a flaw in the system , that is an obvious fact

How can you or anyone for that matter say it is an "Obvious fact". If anything almost every time it is the casino routinely destroying the player with games that are obviously rigged. The reason i say that is because so many people lose in tons of sessions and never Win anything substantial.

It got so bad that i had to really pull myself back and stop doing what i was doing because it was destroying my life. Caesars (And they are not the only one ) got so insanely bad it drained me of my entire savings for my house almost. The dealer just got 20 or 21 over and over and over and over and over . Then i tried 3 card poker and it won 90% of the hands. At one point it got 2 straight flushes in a row what are the odds of that.

I actually started recording every 10 hands . I submitted everything to the gaming authority of NJ. Guess what they were zero help acted like they would help and look at the hands and investigate and i never heard from them again.

So if i can be cheated all those tons of times over and over and always get "Well you just had some bad luck" (Funny i have never had the same luck that they say i had "Bad luck"--ever) then how can anyone say there is a "flaw" one of the few times a player does happen to Win something. If that is the case then they need to give me back all the money they took from me because it was obvious it was rigged but none of them ever moved an inch to give me my money back . But they are just going to confiscate his money because they "Think " there was a flaw? That is total BS and you know it.

If they can routinely screw us then when we by any miracle win a huge amount they need to pay up 100%.

[Barrakuda]

Did you ask them for an audit of your play on the two slots in question? Roughly, how many spins a day were you making (on those two games only)?

[RAIDER1223]

Did you ask them for an audit of your play on the two slots in question? Roughly, how many spins a day were you making (on those two games only)?

They audited the two games on their own; alleging that Betsoft alerted them to audit my account. MYB Casino / My Bookie took three weeks to audit several hundreds of thousands of spins (which we all know they didn't do) I played several other slot games (both Betsoft and Nucleus) and asked them to to look at those games too for massive losses equaling $126,000. They refused to do so. They only wanted to focus on two specific slot games. It will be very interesting to hear what Betsoft says about all of this.

It comes down to them just not wanting to pay me. What they have alleged in connection to Betsoft games having software glitches for a year is absurd.

[Barrakuda]

They audited the two games on their own; alleging that Betsoft alerted them to audit my account. MYB Casino / My Bookie took three weeks to audit several hundreds of thousands of spins (which we all know they didn't do) I played several other slot games (both Betsoft and Nucleus) and asked them to to look at those games too for massive losses equaling $126,000. They refused to do so. They only wanted to focus on two specific slot games. It will be very interesting to hear what Betsoft says about all of this.

It comes down to them just not wanting to pay me. What they have alleged in connection to Betsoft games having software glitches for a year is absurd.

So several hundred thousand spins on just those two games? And what average bet size?

[RAIDER1223]

So several hundred thousand spins on just those two games? And what average bet size?

Various. Have no idea what the average bet size was. They never told me, as it doesn't seem important. Why do you ask how many spins and the average bet size?

[pimike]

Glad you got a nice chunk.

Actually surprised they paid that much.

Sad part people will keep depositing to these crooks.

[RAIDER1223]

Glad you got a nice chunk.

Actually surprised they paid that much.

Sad part people will keep depositing to these crooks.

Thanks pimike. Appreciate it.

As of this evening, SBR / Betsoft / Gaming Curacao / Curacao e-Gaming all have emails, screenshots, .pdf, .jpg of evidence showing 100% wrongdoing on MYB Casino / My Bookie's part.

Judging by the posts in this specific forum, they stand to lose a lot more than $210,085.70.

Maybe they will wise-up and pay me my $210.085.70 (rightfully and legitimately mine) versus opting to take a continues beatdown in PR, which will cost them millions in the end.

Be smart MYB Casino / My Bookie. Pay me my money. I'm not going anywhere, and neither are my supporters from both SBR Management, and the all of the posters whom have supported the fact that you owe me the money.

[Barrakuda]

Various. Have no idea what the average bet size was. They never told me, as it doesn't seem important. Why do you ask how many spins and the average bet size?

Well, there's either a realistic chance the game was operating with the intended hold pct. (you bet large size and not all that often), or not (you made a ton of small bets). If you were playing small and very frequently, it's pretty clear there was a bug. You cannot make $300k grinding out on a -EV game.

They should pay either way, but until I know the sample size and bet range, I'm not convinced there wasn't an exploitable bug.

[cristianbet]

I'm surprised you won it that big since these are made to lose. But hey, flawed or no, congrats on your winnings. Hope you get them.

[pologq]

people have to win sometime. i am glad someone did. it sounds like the game paid but the book did not expect it/can't afford it so they are crying foul. as mentioned, the casino never cries foul when you are sitting there feeding the machine and get no hits. it is only OK when the casinos are taking it in but not to give out.

i hope the OP gets paid.

[Roger T. Bannon]

For a guy that just sits around playing online casino games, RAIDER has an amazing amount of knowledge of the industry and the company and how the games work.