Bet online bonus stupidity

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  • garyking
    SBR Wise Guy
    • 01-18-07
    • 684

    #1
    Bet online bonus stupidity
    Have a 1cent freeplay remaining, so system won't give me the reload bonus. Contacted support and asked them to remove the 1C freeplay so i could deposit and get the bonus. They told me had to be escalated and would have to wait 24 hours for a reply. Gimme a f***ing break? Escalating a matter for a 1cent freeplay that you can't even bet?
  • relaaxx
    SBR MVP
    • 06-15-06
    • 3281

    #2
    idiots are hilarious. why not just sweep for amounts that can't b bet and zero out balance
    Comment
    • caramba
      SBR Sharp
      • 05-03-12
      • 371

      #3
      I want to put together a book that solely consist of stupid things said by sportsbook cs agents such as this. I think it would be hilarious, but unfortunately the market would be very small so probably wouldn't sell many.
      I actually have had bonuses from them rejected everytime, so I had to call them so they could add it manually. I was not told what the reason was, I always thought it had to do with me being from outside North American even though that was not a requirement, but maybe it was this 1 cent fp causing problems for me as well. Hope you don't have to wait for too long for them to sort this.
      Comment
      • garyking
        SBR Wise Guy
        • 01-18-07
        • 684

        #4
        Thx...tried to bet all the freeplay long ago but stopped me at 1C. Must be like 1/2 a cent or something. What a joke.
        Comment
        • DontTailMe
          SBR MVP
          • 03-24-19
          • 2897

          #5
          Originally posted by garyking
          Have a 1cent freeplay remaining, so system won't give me the reload bonus. Contacted support and asked them to remove the 1C freeplay so i could deposit and get the bonus. They told me had to be escalated and would have to wait 24 hours for a reply. Gimme a f***ing break? Escalating a matter for a 1cent freeplay that you can't even bet?
          I don't see what's so bad about this. The person you spoke with doesn't have the ability to remove free plays. Hence, they have to escalate to a department which does have that ability. They didn't tell you they wouldn't do it.
          Comment
          • garyking
            SBR Wise Guy
            • 01-18-07
            • 684

            #6
            Originally posted by DontTailMe
            I don't see what's so bad about this. The person you spoke with doesn't have the ability to remove free plays. Hence, they have to escalate to a department which does have that ability. They didn't tell you they wouldn't do it.
            Actually I have had Cs remove a small freeplay before. Not so much upset at the Cs but the system which allows you to have a freeplay which you can't bet. (and by the way I wasn't trying just to bet 1 cent my original bet was $50.01 which was rejected but $50 was allowed leaving me the annoying freeplay amount)
            Comment
            • DontTailMe
              SBR MVP
              • 03-24-19
              • 2897

              #7
              Originally posted by garyking
              Actually I have had Cs remove a small freeplay before. Not so much upset at the Cs but the system which allows you to have a freeplay which you can't bet. (and by the way I wasn't trying just to bet 1 cent my original bet was $50.01 which was rejected but $50 was allowed leaving me the annoying freeplay amount)
              Yeah, I've had that happen at BOL and other sportsbooks too. I think it's because when you get a deposit bonus on a bitcoin deposit, they are giving you a % of bitcoin, which obviously doesn't come out to whole pennies, and they don't round to the hundredths place for some reason. So you're left with these $XX.X1 freeplay blances which are actually something like $XX.X08, so you can't spend it. Annoying for sure.
              Comment
              • ace7550
                SBR MVP
                • 05-08-15
                • 3729

                #8
                I've had this happen too. However, it's never prevented me from taking an FP bonus.
                Comment
                • garyking
                  SBR Wise Guy
                  • 01-18-07
                  • 684

                  #9
                  Yeah, they finally got back to me and said it won't affect the bonus. Haven't deposited yet.
                  Comment
                  • GordonGecko2011
                    SBR High Roller
                    • 01-13-11
                    • 157

                    #10
                    I got a $2000 casino prize/bonus. Wonderful but it had a 160k rollover and the games aren’t even dollar for dollar towards the rollovers. What’s the point?
                    Comment
                    • pologq
                      SBR Posting Legend
                      • 10-07-12
                      • 19899

                      #11
                      it is very silly. should not take up to 24 hours to look at either. anything under $1 in freeplay you cannot do anything with so it should be built into their software to adjust.
                      Comment
                      • garyking
                        SBR Wise Guy
                        • 01-18-07
                        • 684

                        #12
                        Originally posted by pologq
                        it is very silly. should not take up to 24 hours to look at either. anything under $1 in freeplay you cannot do anything with so it should be built into their software to adjust.
                        Totally agree with that.
                        Comment
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