5Dimes to Start Charging Withdrawal Fees for Non-BTC Exclusive & Sportsbook Transfers

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  • PD77
    SBR MVP
    • 12-11-09
    • 2381

    #36
    Originally posted by apatjude
    My understanding is that BTC payouts can occur once every 7 days and take 2-3 days of processing each time, this would be a three-four week process for high rollers playing with big balances.
    Wait, what? Once every seven days? Where did you read this? The 2-3 days processing is correct for BTC right now due to covid19, thats what they told me anyway. My max withdrawal is $10,000 via BTC.
    Comment
    • PD77
      SBR MVP
      • 12-11-09
      • 2381

      #37
      If you EXCLUSIVELY deposited using Bitcoin, there is no limit on the amount you can cash out via Bitcoin. Bitcoin EXCLUSIVE customer may benefit from payouts free of charge. Also higher payout amounts may be available for customers with this account status, for more information contact Customer Service.
      Customers who have not exclusively deposited with Bitcoins, or have not deposited with Bitcoins at all, may be eligible for one Bitcoin payout every 7 days for up to $5,000, subject to availability. Payouts via Bitcoins have been made available to all customers with the objective of converting our clients into Bitcoin exclusive depositors. Customers who continue to request Bitcoin payouts and then deposit using methods other than Bitcoin, will be deemed Bitcoins abusers, and may be subject to the removal of this payout method permanently, or restricted to Bitcoin deposits only.

      5Dimes just wants all of its customers using Bitcoin it sounds like. This is a nonissue for me.
      Comment
      • DISTROYA
        SBR MVP
        • 04-26-12
        • 2911

        #38
        this sportsbook has turned into one big non-issue for me...headache after headache.
        Have to jump through hoops just to request a payout; turn on and use stupid ass SBA device that send a code to email every fukking time i log in from my phone or clear my history/cache on my laptop/desktop. A 1-click login takes about 10. Cant wait for this God-forsaken NBA year to end to free up my futures and I GTF outta here.
        Comment
        • apatjude
          SBR Rookie
          • 10-04-19
          • 19

          #39
          Originally posted by PD77
          Wait, what? Once every seven days? Where did you read this? The 2-3 days processing is correct for BTC right now due to covid19, thats what they told me anyway. My max withdrawal is $10,000 via BTC.
          This was their policy as of several weeks ago. Has it changed? "Customers, who have not exclusively deposited with Bitcoins or have not deposited with Bitcoins at all, are allowed one Bitcoin payout every 7 days for up to $5,000."

          The annoying thing is the 2-4 days window is inconsistent each time. So if I make a request on the 7th and get paid on the 9th, I may make a request on the 14th and get a notification on the 15th that my payout request was declined because I'm in the 7 day window and I have to start it all over again.. So to be safe I have to make a payout request only every 8-9 days.
          Comment
          • PhoKing
            SBR High Roller
            • 07-04-16
            • 247

            #40
            Downgrade 5dimes aka 5shiiit to B. This is blatant theft lmao
            Comment
            • abc1919
              SBR Rookie
              • 05-26-17
              • 32

              #41
              5dimes and Bovada are shit and cheating ;; look how they graded this:
              637742113-1 7/6/2020 2:57:52 PM $50.00 $109.00 $0.00 Loss UD Levante VS Real Sociedad - Game - |UD Levante| Team Total Cards Over 2½ +218
              37743456-1 7/6/2020 3:00:16 PM $50.00 $42.74 $0.00 Loss UD Levante VS Real Sociedad - Game - Total Cards Over 4½ -117
              Comment
              • DontTailMe
                SBR MVP
                • 03-24-19
                • 2897

                #42
                Originally posted by abc1919
                5dimes and Bovada are shit and cheating ;; look how they graded this:
                637742113-1 7/6/2020 2:57:52 PM $50.00 $109.00 $0.00 Loss UD Levante VS Real Sociedad - Game - |UD Levante| Team Total Cards Over 2½ +218
                37743456-1 7/6/2020 3:00:16 PM $50.00 $42.74 $0.00 Loss UD Levante VS Real Sociedad - Game - Total Cards Over 4½ -117
                That's not cheating. Every book makes grading mistakes. You would too. It happens. If they don't fix it, THEN and only then do you have something to complain about. But they will fix it because that's what they do.
                Comment
                • PD77
                  SBR MVP
                  • 12-11-09
                  • 2381

                  #43
                  Originally posted by PhoKing
                  Downgrade 5dimes aka 5shiiit to B. This is blatant theft lmao
                  5Dimes is easily the best book I have to choose from my location, it’s not even close. They have the deepest pockets as well. No doubt they need to iron some things out with bitcoin and in a few other areas but if I had to keep a million dollars at any banner book, it’d be 5Dimes.
                  Comment
                  • PD77
                    SBR MVP
                    • 12-11-09
                    • 2381

                    #44
                    Originally posted by apatjude
                    This was their policy as of several weeks ago. Has it changed?
                    Ive been bitcoin exclusive since they started accepted bitcoin so it’s not an issue for me. I thought you were saying one withdrawal per week for bitcoin exclusive. That’d be huge. Everything they’re doing makes sense to me and I even get the BTB transfer fee. Just speed up the BTC withdrawal time for exclusive to 24 hours.
                    Comment
                    • RedApples
                      SBR Wise Guy
                      • 10-02-18
                      • 721

                      #45
                      how on earth do you know if you're 'bitcoin exclusive'. i don't see the designation anywhere on the site.

                      -edit. never mind. just read the rest of the thread. still very weird language and don't see it clear on the site.

                      i made like 100 deposits in a row using bitcoin. last 2 this past week i did CC. guess i just won't be using 5d anymore. so dumb.
                      Last edited by RedApples; 07-06-20, 07:56 PM.
                      Comment
                      • apatjude
                        SBR Rookie
                        • 10-04-19
                        • 19

                        #46
                        Originally posted by PD77
                        Ive been bitcoin exclusive since they started accepted bitcoin so it’s not an issue for me. I thought you were saying one withdrawal per week for bitcoin exclusive. That’d be huge. Everything they’re doing makes sense to me and I even get the BTB transfer fee. Just speed up the BTC withdrawal time for exclusive to 24 hours.
                        They WANT people to become BTC exclusive, right? Why can't I just volunteer to be BTC exclusive & then they can turn off my ability to deposit using USD which I haven't even used since I first signed up. I've got to withdraw or lose my existing balance and then do 2 weeks of additional withdrawals or lose my next 2 withdrawals with very little betting activity in order to possibly get approved as BTC exclusive. Even then, it's not a guarantee. There's still a review process at that point. Why all the hoops to keep customers from doing what you want them to do anyway?
                        Comment
                        • greenpad
                          SBR Rookie
                          • 06-03-20
                          • 24

                          #47
                          Im glad everyone got a laugh out of it. Next time I need to log out of this site. When i put my phone back into my pocket.
                          Comment
                          • mrpapageorgio
                            SBR MVP
                            • 09-07-17
                            • 2974

                            #48
                            Originally posted by PD77
                            5Dimes is easily the best book I have to choose from my location, it’s not even close. They have the deepest pockets as well. No doubt they need to iron some things out with bitcoin and in a few other areas but if I had to keep a million dollars at any banner book, it’d be 5Dimes.
                            I know I rag on 5Dimes a lot for their banking practices, but their betting selection can't be beat. (I'm now also stuck there since my 70+ y/o uncle loves to play Pick 3/Pick 4, and as soon as I told him about the 900-1/9000-1 payouts, I'm now his runner playing his numbers for him instead of him playing with the local lottery.)

                            BetOnline has made progress leaps and bounds with withdrawing via Bitcoin (their deposit is also very good where I've gotten credited before a confirmation these days). I've gotten paid in less than an hour the last 3 times (less than 10 minutes the last 2) and they have a decent 2FA system requiring a code via email or phone to verify payouts. I don't see why 5Dimes can't do something like that. It'd make their book much better and much more attractive.
                            Comment
                            • DISTROYA
                              SBR MVP
                              • 04-26-12
                              • 2911

                              #49
                              Man... Thought I was in the clear for a payout after document veridication. And their secutiry nonsense. Now, they send me an email saying that they have to call me to verify I mean shit I've been a customer of theirs for like 15 years or more. I call them verified everything once again now they are saying they have to send me another e-mail and after I respond to that its processed within 96hrs...it's just ridiculous what they make you do. the are the only book that gives this much hoops to to jump through for a payoff it's absolutely ridiculous. I hadn't had one in a while from here forgot...was it this bad and dragged out good Lord.
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 60690

                                #50
                                Originally posted by abc1919
                                5dimes and Bovada are shit and cheating ;; look how they graded this:
                                637742113-1 7/6/2020 2:57:52 PM $50.00 $109.00 $0.00 Loss UD Levante VS Real Sociedad - Game - |UD Levante| Team Total Cards Over 2½ +218
                                37743456-1 7/6/2020 3:00:16 PM $50.00 $42.74 $0.00 Loss UD Levante VS Real Sociedad - Game - Total Cards Over 4½ -117
                                Originally posted by DontTailMe

                                That's not cheating. Every book makes grading mistakes. You would too. It happens. If they don't fix it, THEN and only then do you have something to complain about. But they will fix it because that's what they do.
                                They have nothing to fix.

                                The Postigo yellow card was given after he was replaced and on the sideline, so doesn't count.

                                The bets are graded corectly by both books.
                                .
                                Comment
                                • teacher10
                                  SBR MVP
                                  • 08-28-18
                                  • 1821

                                  #51
                                  Originally posted by DISTROYA
                                  Man... Thought I was in the clear for a payout after document veridication. And their secutiry nonsense. Now, they send me an email saying that they have to call me to verify I mean shit I've been a customer of theirs for like 15 years or more. I call them verified everything once again now they are saying they have to send me another e-mail and after I respond to that its processed within 96hrs...it's just ridiculous what they make you do. the are the only book that gives this much hoops to to jump through for a payoff it's absolutely ridiculous. I hadn't had one in a while from here forgot...was it this bad and dragged out good Lord.
                                  Yes there are obstacles but you will get paid within 3 or 4 days after jumping through hoops unlike other sites you get the money within a day. With that said, I do really like the simplicity of the site. What I wish is that they deduct the funds from the account with what you requested to withdrawal so you don't gamble with it. Unfortunately I haven't always been disciplined enough to not touch the funds and I lose out on my withdrawal =(
                                  Comment
                                  • PD77
                                    SBR MVP
                                    • 12-11-09
                                    • 2381

                                    #52
                                    Originally posted by apatjude
                                    They WANT people to become BTC exclusive, right? Why can't I just volunteer to be BTC exclusive & then they can turn off my ability to deposit using USD which I haven't even used since I first signed up. I've got to withdraw or lose my existing balance and then do 2 weeks of additional withdrawals or lose my next 2 withdrawals with very little betting activity in order to possibly get approved as BTC exclusive. Even then, it's not a guarantee. There's still a review process at that point. Why all the hoops to keep customers from doing what you want them to do anyway?
                                    It sounds like your situation is more complicated, did you make a credit card deposit and run up a large balance? Is the balance from the cc deposit or from a BTC deposit? Maybe send support an email explaining your situation and you are fine restricting your account to bitcoin only deposits/withdrawals and see what they say about becoming bitcoin exclusive.
                                    Comment
                                    • DontTailMe
                                      SBR MVP
                                      • 03-24-19
                                      • 2897

                                      #53
                                      Originally posted by Optional
                                      They have nothing to fix.

                                      The Postigo yellow card was given after he was replaced and on the sideline, so doesn't count.

                                      The bets are graded corectly by both books.
                                      Or that Just saw the other JustBet thread on this topic.

                                      The main thrust of my post still stands. People come on here claiming books are cheating. You have to allow them a chance to correct mistakes.
                                      Comment
                                      • scottgodson1985
                                        SBR Sharp
                                        • 11-17-12
                                        • 347

                                        #54
                                        exactly, that penetrates me too, i don't wanna have alot of cash at 5crimes
                                        Comment
                                        • CanuckG
                                          SBR Posting Legend
                                          • 12-23-10
                                          • 21976

                                          #55
                                          5dimes should be downgraded for this by SBR but you know they won't do it.
                                          Comment
                                          • HedgeHog
                                            SBR Posting Legend
                                            • 09-11-07
                                            • 10128

                                            #56
                                            Originally posted by CanuckG
                                            5dimes should be downgraded for this by SBR but you know they won't do it.
                                            Agree. A+ Books typically do same day BTC payouts.....and they're always free. 5D apparently can't/won't do either.
                                            Comment
                                            • rangerz2478
                                              SBR MVP
                                              • 08-06-12
                                              • 1194

                                              #57
                                              Originally posted by apatjude
                                              More concerning is it sounds like they are going to eliminate BTC payouts altogether in the future if you are not deemed BTC exclusive.

                                              With fee or not there is a big possibility this method at some point will not available for you since this method is especially for our Exclusive customers. My recommendation is you become Exclusive.

                                              To become exclusive, you need to play through or withdraw your balance to $0 both available & pending 3 times and each of your three BTC deposits after your account is at $0 must range closely to the average amount per deposit for all previous deposits. After the 3rd deposit you make via Bitcoins, management will review your account and decide if it can be converted to a BTC exclusive profile.

                                              My understanding is that BTC payouts can occur once every 7 days and take 2-3 days of processing each time, this would be a three-four week process for high rollers playing with big balances.
                                              I have not played at 5dimes for years, and in their defense I get the argument behind the rule. They don't want players depositing with CC's, them eating the fee and then paying out in btc. I get it. But they are "recommending" you become exclusive which essentially means you need to start losing before you even have the ability to cater to the rule. The implementation of the rule IMO is utterly outrageous...

                                              Based on what is written above, you could be a player that deposited with CC's many years ago and switched over to bitcoin for the last few deposits. You have to be at zero balance THREE times to be classified at bitcoin exclusive? What if you deposited with a $5 balance? What if your last deposit was bitcoin, you will never use cc's again, but ran up a balance. You STILL can't get paid in btc?

                                              It seems they are implementing the rule all wrong, and there's a lot of scenarios that players deserve the right to be pissed. A rule stating your last deposit must be in btc to be paid in btc makes sense. Hell, if someone has a 10k balance and deposits $5 just to be bitcoin exclusive, I get it as well and they should review those cases. But this way of enforcing it seems very unfair to many situations where the player did nothing wrong.
                                              Last edited by rangerz2478; 07-08-20, 02:46 PM.
                                              Comment
                                              • rangerz2478
                                                SBR MVP
                                                • 08-06-12
                                                • 1194

                                                #58
                                                Originally posted by apatjude
                                                They WANT people to become BTC exclusive, right? Why can't I just volunteer to be BTC exclusive & then they can turn off my ability to deposit using USD which I haven't even used since I first signed up. I've got to withdraw or lose my existing balance and then do 2 weeks of additional withdrawals or lose my next 2 withdrawals with very little betting activity in order to possibly get approved as BTC exclusive. Even then, it's not a guarantee. There's still a review process at that point. Why all the hoops to keep customers from doing what you want them to do anyway?
                                                Very good recommendation. Too many complications otherwise.
                                                Comment
                                                • mrpapageorgio
                                                  SBR MVP
                                                  • 09-07-17
                                                  • 2974

                                                  #59
                                                  I like what Bovada did. Basically they give you the option of converting your account where you still wager in USD, but you can only deposit/withdraw in Bitcoin/Bitcoin Cash/or voucher. In return you get better bonuses.
                                                  Comment
                                                  • asiagambler
                                                    SBR Hall of Famer
                                                    • 07-23-17
                                                    • 6831

                                                    #60
                                                    5dimes top notch book A++++

                                                    If you only use bitcoin then no fees to worry about. Real simple

                                                    Terrific affiliate program as well
                                                    Comment
                                                    • PD77
                                                      SBR MVP
                                                      • 12-11-09
                                                      • 2381

                                                      #61
                                                      Originally posted by rangerz2478
                                                      I have not played at 5dimes for years, and in their defense I get the argument behind the rule. They don't want players depositing with CC's, them eating the fee and then paying out in btc. I get it. But they are "recommending" you become exclusive which essentially means you need to start losing before you even have the ability to cater to the rule. The implementation of the rule IMO is utterly outrageous...

                                                      Based on what is written above, you could be a player that deposited with CC's many years ago and switched over to bitcoin for the last few deposits. You have to be at zero balance THREE times to be classified at bitcoin exclusive? What if you deposited with a $5 balance? What if your last deposit was bitcoin, you will never use cc's again, but ran up a balance. You STILL can't get paid in btc?

                                                      It seems they are implementing the rule all wrong, and there's a lot of scenarios that players deserve the right to be pissed. A rule stating your last deposit must be in btc to be paid in btc makes sense. Hell, if someone has a 10k balance and deposits $5 just to be bitcoin exclusive, I get it as well and they should review those cases. But this way of enforcing it seems very unfair to many situations where the player did nothing wrong.
                                                      You can be paid in bitcoin but only $5,000 per 7 days, which isn’t a problem for most players. I’ve done BTB transfers while being bitcoin exclusive so I don’t thing those transfers count against you.
                                                      Comment
                                                      • rangerz2478
                                                        SBR MVP
                                                        • 08-06-12
                                                        • 1194

                                                        #62
                                                        Originally posted by PD77
                                                        You can be paid in bitcoin but only $5,000 per 7 days, which isn’t a problem for most players. I’ve done BTB transfers while being bitcoin exclusive so I don’t thing those transfers count against you.
                                                        He said above he was told they may remove the option completely.

                                                        Also many non btc exclusive customers have reported their requests being rejected outright, even the one per 7.
                                                        Comment
                                                        • HedgeHog
                                                          SBR Posting Legend
                                                          • 09-11-07
                                                          • 10128

                                                          #63
                                                          Originally posted by PD77
                                                          You can be paid in bitcoin but only $5,000 per 7 days, which isn’t a problem for most players. I’ve done BTB transfers while being bitcoin exclusive so I don’t thing those transfers count against you.
                                                          You are so wrong! If any of those B2B transfers is an incoming deposit, you fukk up your BTC exclusivity and have to start from scratch. This means you have to withdraw your entire balance and make 3 new BTC deposits with 5D (verified by live chat). What a fukked up system this has become.
                                                          Comment
                                                          • teacher10
                                                            SBR MVP
                                                            • 08-28-18
                                                            • 1821

                                                            #64
                                                            Originally posted by HedgeHog
                                                            You are so wrong! If any of those B2B transfers is an incoming deposit, you fukk up your BTC exclusivity and have to start from scratch. This means you have to withdraw your entire balance and make 3 new BTC deposits with 5D (verified by live chat). What a fukked up system this has become.
                                                            To clarify, if you request a withdrawal using BTB transfer that's ok. However for deposits it must be with bitcoin. Before I was bitcoin exclusive I wasn't able to withdraw my funds. Each time they wrote back saying unfortunately there's not enough funds and since you're not exclusive to choose another method. So I had to either use ** or build it up my balance so I can request a check. However once you're exclusive, it's golden!
                                                            Comment
                                                            • PD77
                                                              SBR MVP
                                                              • 12-11-09
                                                              • 2381

                                                              #65
                                                              Originally posted by HedgeHog
                                                              You are so wrong! If any of those B2B transfers is an incoming deposit, you fukk up your BTC exclusivity and have to start from scratch. This means you have to withdraw your entire balance and make 3 new BTC deposits with 5D (verified by live chat). What a fukked up system this has become.
                                                              I can guarantee you I am not wrong. I’ve done 10+ B2B transfers to and from Heritage in the last two years while I’ve been bitcoin exclusive at 5Dimes. Like I said, I’ve been BTC exclusive since they started accepting bitcoin and believe me BTB transfers ARE allowed for my account. Now if youre not BTC exclusive I have no idea.
                                                              Comment
                                                              • bubba
                                                                SBR MVP
                                                                • 09-29-05
                                                                • 2432

                                                                #66
                                                                Originally posted by PD77
                                                                I can guarantee you I am not wrong. I’ve done 10+ B2B transfers to and from Heritage in the last two years while I’ve been bitcoin exclusive at 5Dimes. Like I said, I’ve been BTC exclusive since they started accepting bitcoin and believe me BTB transfers ARE allowed for my account. Now if youre not BTC exclusive I have no idea.
                                                                At 1 time years ago, I was told I am not bitcoin exclusive due to book to book transfers (so I stopped doing them)
                                                                Comment
                                                                • mfins
                                                                  SBR Hustler
                                                                  • 06-24-08
                                                                  • 77

                                                                  #67
                                                                  Originally posted by rangerz2478
                                                                  I have not played at 5dimes for years, and in their defense I get the argument behind the rule. They don't want players depositing with CC's, them eating the fee and then paying out in btc. I get it. But they are "recommending" you become exclusive which essentially means you need to start losing before you even have the ability to cater to the rule. The implementation of the rule IMO is utterly outrageous...

                                                                  Based on what is written above, you could be a player that deposited with CC's many years ago and switched over to bitcoin for the last few deposits. You have to be at zero balance THREE times to be classified at bitcoin exclusive? What if you deposited with a $5 balance? What if your last deposit was bitcoin, you will never use cc's again, but ran up a balance. You STILL can't get paid in btc?

                                                                  It seems they are implementing the rule all wrong, and there's a lot of scenarios that players deserve the right to be pissed. A rule stating your last deposit must be in btc to be paid in btc makes sense. Hell, if someone has a 10k balance and deposits $5 just to be bitcoin exclusive, I get it as well and they should review those cases. But this way of enforcing it seems very unfair to many situations where the player did nothing wrong.
                                                                  Agree with this 100%. I have been using bitcoin for the last four years exclusively to make deposits. Probably have made 10 deposits during that span. Not a heavy volume player so the balance I deposit tends to last a while but I eventually run it down. (have cashed out once during that time span) However, I have never run my balance to zero before re-depositing. If I see it getting down to around $100 I will re-up with bitcoin another $1500 or so. Technically if you go by the letter of the law I would not be exclusive since I redeposit before zero. Since I rarely cash out I suppose its not a big issue but, out of principal if they try charging me a 3% fee the next time, I am going to have a problem with it.
                                                                  Comment
                                                                  • Barrakuda
                                                                    SBR Wise Guy
                                                                    • 02-28-18
                                                                    • 786

                                                                    #68
                                                                    To recap:

                                                                    1) They already bend you over on BTC deposits with the exchange rape -- er, rate.
                                                                    2) They now steal 3% of all outgoing funds unless you:
                                                                    a) Agree to only use BTC for all deposits, AND
                                                                    b) Demonstrate that you are a long-term losing bettor while making no futures bets [pending futures are considered non-zero balance].

                                                                    A.k.a., "We'll take your action only if you allow us a near guarantee that we'll profit from both your transactions and your betting"

                                                                    What in the fuq happened to the old 5 Dimes?
                                                                    Comment
                                                                    • Barrakuda
                                                                      SBR Wise Guy
                                                                      • 02-28-18
                                                                      • 786

                                                                      #69
                                                                      Might it be time for a new Posters' Poll?
                                                                      Comment
                                                                      • HedgeHog
                                                                        SBR Posting Legend
                                                                        • 09-11-07
                                                                        • 10128

                                                                        #70
                                                                        Originally posted by PD77
                                                                        I can guarantee you I am not wrong. I’ve done 10+ B2B transfers to and from Heritage in the last two years while I’ve been bitcoin exclusive at 5Dimes. Like I said, I’ve been BTC exclusive since they started accepting bitcoin and believe me BTB transfers ARE allowed for my account. Now if youre not BTC exclusive I have no idea.
                                                                        Maybe you're special. Still I would check with 5D before you do your next inbound transfer else risking doing the "5 Dimes Hokey Pokey" like the rest of us. It goes like this:

                                                                        "You put your funds in, now take your funds out. You do the hokey pokey and you turn 'em all all about. Then make 3 BTC deposits, that's what it's all about. The 5D Hoooooky Poooooky"...................kinda catchy
                                                                        Comment
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