I’m done with Betonline

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  • pimike
    BARRELED IN @ SBR!
    • 03-23-08
    • 37139

    #1
    I’m done with Betonline
    3 strikes your out.


    First was no Bitcoin 5% added upon deposit. Actually lost a little on transfer a month ago.

    Then even after live chat assured me I would be credited that day the 10% horse rebate, I never was.

    Now today I get 2 text to bet the eating contest. Just to find out the bet doesn’t show up anywhere after I win.


    None of this is major money but dang if you can’t get the little things right how can I trust the big things when sports re-open.

  • Barrakuda
    SBR Wise Guy
    • 02-28-18
    • 786

    #2
    They offered a 10 pct. horse rebate?
    Comment
    • PD77
      SBR MVP
      • 12-11-09
      • 2380

      #3
      At least your account didn’t get hacked and your funds lost in the casino like so many other posts I’ve seen. I considered going back to BO after many years but I can’t come up with a good reason to fund my account there.
      Comment
      • pimike
        BARRELED IN @ SBR!
        • 03-23-08
        • 37139

        #4
        Originally posted by Barrakuda
        They offered a 10 pct. horse rebate?
        Yes Dailey

        PD,

        Just hope they remember that 20% cash bonus due upon opening. That hopefully goes smoothly.

        That in itself is a good deal along with Heritage.

        They BOL did pay me ASAP no issues prior to the shutdown.



        Gl
        Comment
        • littlekona
          SBR Hall of Famer
          • 11-19-15
          • 5242

          #5
          Originally posted by pimike
          Yes Dailey

          PD,

          Just hope they remember that 20% cash bonus due upon opening. That hopefully goes smoothly.

          That in itself is a good deal along with Heritage.

          They BOL did pay me ASAP no issues prior to the shutdown.



          Gl
          that was the best promo ended 3/31 or so now back to 7% ...Payouts have still been very fast 10 mins my last btc one took. One thing that irritates me though is all the info they need in chat when you ask a basic question. I just asked if they can add Los AL horses since they dont offer and every other book does and they ask for my b day address mother maiden name to verify account LOL its a simple question WTH
          Comment
          • aortega521
            SBR Wise Guy
            • 10-19-11
            • 988

            #6
            Originally posted by pimike
            Yes Dailey

            PD,

            Just hope they remember that 20% cash bonus due upon opening. That hopefully goes smoothly.

            That in itself is a good deal along with Heritage.

            They BOL did pay me ASAP no issues prior to the shutdown.



            Gl
            What 20% cash might you be describing.... i have some money in there.
            Comment
            • milwaukee mike
              BARRELED IN @ SBR!
              • 08-22-07
              • 26914

              #7
              Originally posted by aortega521
              What 20% cash might you be describing.... i have some money in there.
              it's a balance boost, they are supposed to add 20% to everyone's balance once USA pro sports resume, if you didn't make a withdrawal during virus shutdowns
              Comment
              • aortega521
                SBR Wise Guy
                • 10-19-11
                • 988

                #8
                Originally posted by milwaukee mike
                it's a balance boost, they are supposed to add 20% to everyone's balance once USA pro sports resume, if you didn't make a withdrawal during virus shutdowns
                We don't have to take the balance boost if we don't want correct? It is a nice incentive but don't want to be tied down to a rollover.
                Comment
                • pimike
                  BARRELED IN @ SBR!
                  • 03-23-08
                  • 37139

                  #9
                  Originally posted by aortega521
                  We don't have to take the balance boost if we don't want correct? It is a nice incentive but don't want to be tied down to a rollover.
                  R/o
                  Is ONLY bonus amount outstanding deal
                  Comment
                  • aortega521
                    SBR Wise Guy
                    • 10-19-11
                    • 988

                    #10
                    Meaning you could withdraw what's not from the cash bonus? If so that's outstanding
                    Comment
                    • HedgeHog
                      SBR Posting Legend
                      • 09-11-07
                      • 10128

                      #11
                      Originally posted by aortega521
                      We don't have to take the balance boost if we don't want correct? It is a nice incentive but don't want to be tied down to a rollover.
                      You have to opt in to get the bonus at BOL. If you don't want it don't opt in. Not that complicated.
                      Comment
                      • pimike
                        BARRELED IN @ SBR!
                        • 03-23-08
                        • 37139

                        #12
                        Originally posted by aortega521
                        Meaning you could withdraw what's not from the cash bonus? If so that's outstanding
                        Not till you roll over the bonus part.

                        You have 1,000 in there as an example and had no withdrawals during this period March 17th - Start, then when sports starts you get

                        200.00 cash so you got 1200 now.

                        However you must bet that 200 5 x and
                        If have not done so the 1,000 had to been played through 1 x

                        Hope that helps
                        Comment
                        • aortega521
                          SBR Wise Guy
                          • 10-19-11
                          • 988

                          #13
                          Originally posted by pimike
                          Not till you roll over the bonus part.

                          You have 1,000 in there as an example and had no withdrawals during this period March 17th - Start, then when sports starts you get

                          200.00 cash so you got 1200 now.

                          However you must bet that 200 5 x and
                          If have not done so the 1,000 had to been played through 1 x

                          Hope that helps
                          Yes completely understood.
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 61508

                            #14
                            You've repped them positively for a while. Silly of them to lose you over dumb stuff.
                            .
                            Comment
                            • Optional
                              Administrator
                              • 06-10-10
                              • 61508

                              #15
                              Originally posted by aortega521

                              We don't have to take the balance boost if we don't want correct? It is a nice incentive but don't want to be tied down to a rollover.
                              Originally posted by HedgeHog

                              You have to opt in to get the bonus at BOL. If you don't want it don't opt in. Not that complicated.
                              Opt-in is here if needed https://promotions.betonline.ag/20-balance-boost
                              .
                              Comment
                              • milwaukee mike
                                BARRELED IN @ SBR!
                                • 08-22-07
                                • 26914

                                #16
                                Originally posted by Optional
                                You've repped them positively for a while. Silly of them to lose you over dumb stuff.
                                like any book they have their pros and cons

                                cons are their customer service

                                pros are everything else... and that far outweighs the customer service issues... limits, bonuses, lines, all of those are really good
                                Comment
                                • JAKEPEAVY21
                                  BARRELED IN @ SBR!
                                  • 03-11-11
                                  • 29292

                                  #17
                                  yep their customer service is downright awful
                                  Comment
                                  • pimike
                                    BARRELED IN @ SBR!
                                    • 03-23-08
                                    • 37139

                                    #18
                                    I have to say they actually went above and beyond with my complaints even during these rough times.

                                    They addressed all three of my issues and made things more than right.

                                    Now let’s get Baseball started so I can make some real money with BOL!
                                    Comment
                                    • milwaukee mike
                                      BARRELED IN @ SBR!
                                      • 08-22-07
                                      • 26914

                                      #19
                                      Originally posted by pimike
                                      I have to say they actually went above and beyond with my complaints even during these rough times.

                                      They addressed all three of my issues and made things more than right.

                                      Now let’s get Baseball started so I can make some real money with BOL!
                                      they have baseball (simulated lol)

                                      been getting my ass handed to me on that, i wish they wouldn't have $1000 limits
                                      Comment
                                      • pimike
                                        BARRELED IN @ SBR!
                                        • 03-23-08
                                        • 37139

                                        #20
                                        Originally posted by milwaukee mike
                                        they have baseball (simulated lol)

                                        been getting my ass handed to me on that, i wish they wouldn't have $1000 limits
                                        Hey Mike,
                                        Trust me I gave it some thought. I’ll wait. Baseball is my bread and butter. Don’t want to piss away money on a real guess.

                                        Title for thread should say last strike was a foul ball.
                                        Lol

                                        BOL not out and Actually very impressed with them making things right.
                                        Comment
                                        • jjgold
                                          SBR Aristocracy
                                          • 07-20-05
                                          • 388179

                                          #21
                                          Originally posted by milwaukee mike
                                          like any book they have their pros and cons

                                          cons are their customer service

                                          pros are everything else... and that far outweighs the customer service issues... limits, bonuses, lines, all of those are really good
                                          best post of the thread
                                          Comment
                                          • PD77
                                            SBR MVP
                                            • 12-11-09
                                            • 2380

                                            #22
                                            Originally posted by jjgold
                                            best post of the thread
                                            yea, BO paid a lotta money for that banner up top, didn’t they JJ?
                                            Comment
                                            • stake1
                                              SBR Posting Legend
                                              • 12-19-18
                                              • 18116

                                              #23
                                              Good to hear
                                              Comment
                                              • Optional
                                                Administrator
                                                • 06-10-10
                                                • 61508

                                                #24
                                                Originally posted by pimike
                                                I have to say they actually went above and beyond with my complaints even during these rough times.

                                                They addressed all three of my issues and made things more than right.

                                                Now let’s get Baseball started so I can make some real money with BOL!
                                                Great to hear.
                                                .
                                                Comment
                                                • Fishhead
                                                  SBR Aristocracy
                                                  • 08-11-05
                                                  • 40179

                                                  #25
                                                  Originally posted by pimike
                                                  hey mike,
                                                  trust me i gave it some thought. I’ll wait. Baseball is my bread and butter. Don’t want to piss away money on a real guess.

                                                  Title for thread should say last strike was a foul ball.
                                                  Lol

                                                  bol not out and actually very impressed with them making things right.


                                                  Great shop!!!!!
                                                  My 2019 offshore book of the year!
                                                  Comment
                                                  • JAKEPEAVY21
                                                    BARRELED IN @ SBR!
                                                    • 03-11-11
                                                    • 29292

                                                    #26
                                                    Esports does NOT count towards rollover there?

                                                    During this time with no sports, that seems quite unreasonable.
                                                    Comment
                                                    • Optional
                                                      Administrator
                                                      • 06-10-10
                                                      • 61508

                                                      #27
                                                      What made you think that Jake?

                                                      Have not heard that and cannot see it mentioned in the general bonus rules: https://www.betonline.ag/rules#bonus-rules

                                                      Which bonus did you take?
                                                      .
                                                      Comment
                                                      • JAKEPEAVY21
                                                        BARRELED IN @ SBR!
                                                        • 03-11-11
                                                        • 29292

                                                        #28
                                                        Originally posted by Optional
                                                        What made you think that Jake?

                                                        Have not heard that and cannot see it mentioned in the general bonus rules: https://www.betonline.ag/rules#bonus-rules

                                                        Which bonus did you take?
                                                        When I bet some and nothing was adjusted on my rollover tracker. I then went to live chat and they told me that esports does not count towards rollover. I mentioned that given little/no sports going on maybe they should reconsider? He agreed and said he would pass along the request. I don't expect them to change it.

                                                        I took the 100% freeplay NBA Finals promo that I received in the mail
                                                        Comment
                                                        • Optional
                                                          Administrator
                                                          • 06-10-10
                                                          • 61508

                                                          #29
                                                          I'm pretty good at finding rules for these things and still can't see that anywhere. These weren't live bets were they?

                                                          Can you double check any terms in your email or links they have to specific terms for that one?
                                                          .
                                                          Comment
                                                          • JAKEPEAVY21
                                                            BARRELED IN @ SBR!
                                                            • 03-11-11
                                                            • 29292

                                                            #30
                                                            Originally posted by Optional
                                                            I'm pretty good at finding rules for these things and still can't see that anywhere. These weren't live bets were they?

                                                            Can you double check any terms in your email or links they have to specific terms for that one?
                                                            No, they were not live bets.

                                                            There were no terms regarding esports on the mailer that i received.
                                                            Comment
                                                            • milwaukee mike
                                                              BARRELED IN @ SBR!
                                                              • 08-22-07
                                                              • 26914

                                                              #31
                                                              esports is in that separate section there

                                                              stinks that they don't count it, seems to me they've been treated separately (at bol and other sites that do that) like racebook/casino/poker
                                                              Comment
                                                              • JAKEPEAVY21
                                                                BARRELED IN @ SBR!
                                                                • 03-11-11
                                                                • 29292

                                                                #32
                                                                Originally posted by milwaukee mike
                                                                esports is in that separate section there

                                                                stinks that they don't count it, seems to me they've been treated separately (at bol and other sites that do that) like racebook/casino/poker
                                                                yep, it's complete BS that it does not count towards rollover
                                                                Comment
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