5dimes suspended my account

[bigmanryland]

Hello, I logged into my 5dimes account this afternoon and it said sportsbook selection has been suspended, contact customer service. It was fine last night. Anyone heard of this before?

[eaglesfan371]

Are you up at least $5000 on the sportsbook? If so, that is likely your answer.

[bigmanryland]

Are you up at least $5000 on the sportsbook? If so, that is likely your answer.

yep actually. Just passed the $5k mark this morning

[Regul8er]

No way 5k gets you locked out......that's peanuts to them.

[bigmanryland]

No way 5k gets you locked out......that's peanuts to them.

contacted customer service and they just said management is doing an audit on my account

[HedgeHog]

contacted customer service and they just said management is doing an audit on my account

Could mean a lot of things, none of which are good. They aren't auditing your account because they think they owe you money. Have you been betting on obvious line errors? Were you credited with a win on a bet you should have lost?

[bigmanryland]

Could mean a lot of things, none of which are good. They aren't auditing your account because they think they owe you money. Have you been betting on obvious line errors? Were you credited with a win on a bet you should have lost?

Nope. Just betting on tennis and basketball. And all my grading was correct

[HedgeHog]

Nope. Just betting on tennis and basketball. And all my grading was correct

Is your account still viewable or are you locked out completely?

[bigmanryland]

Is your account still viewable or are you locked out completely?

Yeah I can still login and stuff just can't bet or look at cashier

[eaglesfan371]

Possibly getting limited then. You will get your balance though no worries there, as long as you did not take a shot or reverse a deposit.

[bigmanryland]

Possibly getting limited then. You will get your balance though no worries there, as long as you did not take a shot or reverse a deposit.

Yeah I've done nothing wrong on mine end. Do they usually limit you by suspending your account?

[HedgeHog]

Yeah I can still login and stuff just can't bet or look at cashier

That may be a good sign.

[SBR Forum]

Thanks for sharing. Audits are fairly routine and a sign of active risk management. Congrats on the nice balance.

[bigmanryland]

Thanks for sharing. Audits are fairly routine and a sign of active risk management. Congrats on the nice balance.

thank you for the response SBR. Is there usually a time frame on these audits?

[rzagza11]

Are you up at least $5000 on the sportsbook? If so, that is likely your answer.

This is complete nonsense. I’ve had 65K in there. Never an issue. Because I don’t try to skim them. I play fair.

[michael777]

This is complete nonsense. I’ve had 65K in there. Never an issue. Because I don’t try to skim them. I play fair.

[eaglesfan371]

This is complete nonsense. I’ve had 65K in there. Never an issue. Because I don’t try to skim them. I play fair.

If he's up $5000 from betting $100-$200 per game that will draw attention. If he won 10k in one bet, that is not going to trigger a review. Generally from what I've seen people get limited after being up around 20k off 5dimes. However, have seen lower and have seen people claim up 100k and not be limited.

They are a large enough book that if someone simply is getting lucky but not beating closing line, they're fine to continue taking their action.

[Brooklyn Dick]

Just plain chickenshit by 5 Dimes.

[OldschoolGambler]

Prob abt 10 reasons for this and Dimes does it pretty routine. After you jump thru some hoops u will be ok

[dealer wins]

I understand them doing a review, but is it really necessary to lock the account causing the player worry and inconvenience?

[hehfest]

Had my account suspended from not depositing in a long time. I deposited and they brought it out of suspension. Never had any other issues with them.

[bigmanryland]

Still suspended for now, no updates yet according to customer service.

[Pinoy-T-X]

They lock you out for winning?! Damn.

[Barrakuda]

If he's up $5000 from betting $100-$200 per game that will draw attention. If he won 10k in one bet, that is not going to trigger a review. Generally from what I've seen people get limited after being up around 20k off 5dimes. However, have seen lower and have seen people claim up 100k and not be limited.

They are a large enough book that if someone simply is getting lucky but not beating closing line, they're fine to continue taking their action.

Then why did you originally say people get booted as soon as they are up $5k? If you don't chase steam or pick off bad lines at 5D, you'll only get limited significantly on props ($20-$50) and reduced juice ($100).

[eaglesfan371]

Then why did you originally say people get booted as soon as they are up $5k? If you don't chase steam or pick off bad lines at 5D, you'll only get limited significantly on props ($20-$50) and reduced juice ($100).

I did not. I asked if he was up $5k or more, which is the smallest amount I have seen someone get limited. He is being reviewed, he COULD be limited or he could be allowed to play again.

[bigmanryland]

Still suspended . No updates

[mngambler]

LOL all this nonsense, give it a year and all these low budget 3rd world country sh*t books will be ghost towns, blockchain sportsbooks coming and it's going to be massive

[Optional]

LOL all this nonsense, give it a year and all these low budget 3rd world country sh*t books will be ghost towns, blockchain sportsbooks coming and it's going to be massive

I've been saying the same thing for years. But I think we are both going to be waiting forever for a real egalitarian model one.

The only ones being developed are based on their own coins and are designed to make profits for investors. I will bet dollars to donuts not one of them ever gets traction in the market.

Wagerr thinks taking a 5% skim is what is needed for their blockchain based person to person book to operate for example.

Delusional crypto investors who don't know sportsbetting, or dont care because the ICO suckers paid them up front.

[Vyasports]

I've been saying the same thing for years. But I think we are both going to be waiting forever for a real egalitarian model one.

The only ones being developed are based on their own coins and are designed to make profits for investors. I will bet dollars to donuts not one of them ever gets traction in the market.

Wagerr thinks taking a 5% skim is what is needed for their blockchain based person to person book to operate for example.

Delusional crypto investors who don't know sportsbetting, or dont care because the ICO suckers paid them up front.

Wow Opti calm down a bit bro...but I somehow agree with you

[bigmanryland]

I just filed another complaint as this is getting a bit ridiculous. Their customer service is just giving me the run around and no answer as to why my account was suspended and when it will be fixed

[Optional]

Wow Opti calm down a bit bro...but I somehow agree with you

LOL, can you tell that I find that situation maddening?

I just filed another complaint as this is getting a bit ridiculous. Their customer service is just giving me the run around and no answer as to why my account was suspended and when it will be fixed

I think Easter is a big holiday in CR.

May not hear anything before Tuesday at a guess.

[bigmanryland]

That could very well be the case, but it's still no excuse for my account being suspended for no reason and it not being fixed. It's been 3-4 days, surely thats long enough

[eaglesfan371]

I imagine you could withdraw in bitcoin and bet elsewhere.

[bigmanryland]

I imagine you could withdraw in bitcoin and bet elsewhere.

I can't withdraw, the cashier menu is locked as well

[HedgeHog]

Very odd. This appears to be more that a guy winning too much, which is usually resolved same day with an A+ Book. 5D owes him an explanation as to what they suspect the OP is guilty of doing. Can SBR provide some insight as to why their sponsor Book has an indefinite hold on his account? Not too much to ask of 5D, is it?