So I've been a member of 5dimes for probably 15 years, deposited a ton of money -sadly far more than I have even withdrawn.
I typically deposit with CC but have also used BTC at times.
I hit the run of my life and got up quite a bit of money and tried to get a BTC payout.
The first request: declined because I requested too much for a non-exclusive BTC member.
The second: declined because there are not any BTC payouts "available."
The third" declined because they supposedly removed the BTC option from my account when I last withdrew via BTC a year ago.
They claim they contacted me to say they if I did not become a BTC exclusive member, and because I did not respond (they keep saying this as if they're offended personally that I did not get their message) I can never get another BTC payout until my account is zeroed out and I make several BTC deposits. But the only way to clear it out, of course, is to LOSE the money or get bit by but via their other payout methods. I'm not having my bank flag an international wire or a check (3k maximum) or getting some rinky diink $450 ** payout.
In short, they are completely penetrating over a longtime member who has spent a ton of money there, obviously because I got on a roll and they want to make it hard for me to get paid. They claim it's because I'm a BTC "abuser," because my lifetime BTC payouts are higher than my BTC deposits (I usually use CC). I can see that if I was depositing via CC all the time and then getting BTC payouts, but I haven't gotten one in a year.
All of this after the typical runaround of requests, confirmations, phone calls and paperwork.
This is disgraceful business. Every other A rated book just pays the damn BTC They should not be rated an A book.
I have spent hours on chat and the phone with the supervisors trying to get them to do the right thing and they are simply refusing.
I've never had a worse time with a sportsbook. It's a shame, because their interface is the best, but this scammy shit should be beneath them.
I typically deposit with CC but have also used BTC at times.
I hit the run of my life and got up quite a bit of money and tried to get a BTC payout.
The first request: declined because I requested too much for a non-exclusive BTC member.
The second: declined because there are not any BTC payouts "available."
The third" declined because they supposedly removed the BTC option from my account when I last withdrew via BTC a year ago.
They claim they contacted me to say they if I did not become a BTC exclusive member, and because I did not respond (they keep saying this as if they're offended personally that I did not get their message) I can never get another BTC payout until my account is zeroed out and I make several BTC deposits. But the only way to clear it out, of course, is to LOSE the money or get bit by but via their other payout methods. I'm not having my bank flag an international wire or a check (3k maximum) or getting some rinky diink $450 ** payout.
In short, they are completely penetrating over a longtime member who has spent a ton of money there, obviously because I got on a roll and they want to make it hard for me to get paid. They claim it's because I'm a BTC "abuser," because my lifetime BTC payouts are higher than my BTC deposits (I usually use CC). I can see that if I was depositing via CC all the time and then getting BTC payouts, but I haven't gotten one in a year.
All of this after the typical runaround of requests, confirmations, phone calls and paperwork.
This is disgraceful business. Every other A rated book just pays the damn BTC They should not be rated an A book.
I have spent hours on chat and the phone with the supervisors trying to get them to do the right thing and they are simply refusing.
I've never had a worse time with a sportsbook. It's a shame, because their interface is the best, but this scammy shit should be beneath them.
