Hello,
I want warn sportbettors for site named Bet2u.com.
They have scammed me for 1590.75€.
How they scammed me?
Here is link of the bet: https://imgur.com/cvWMUdO
Story goes back to 09.07.2018, time when bet was placed.
Game was football Europea League qualifer. Game took place 12.07.2018, so this is early bet - 72+ hours before match.
At that time there was ~50 bookies already opened this match with similar odds.
Here is link of odds movements on 1x2 odds: https://1x2.7m.hk/list_en.shtml?id=3750915
So after match, bet was won and my winnings were in account, but hour later money was gone and bet was stated as canceled. Reason they give me:
Dear Customer,
You have received a reply from complaints@bet2u.com on the 17th of July as the odd of the particular outcome should have been 2.1 instead of 3.25 and the bet was returned according to the point 7.1 of our terms and conditions.
Best Regards,
Bet2U Support.
They tell me "error on odds" and and canceled it. As every sportbettor knows that odds move almost in every match, no different was this particular match. On 9th July, when bet was made all bookies had this same bet odds around 2.9-3.3, same was in 10-11th July. On gameday odds started to move and on one point they were 1.9 and closed on around 2.1. So they tell me "real odds" was 2.1 as it was closing odds.
They think they can cancel any bet, where odds move on costumer favor. This is what happened with me. I have provided them all evidence about odds movement, tried to talk them 2+ months already, but nothing happened.
I made similar bet, -1,25 asian handicap also on Betcruise.com site, no problems with this site, they paid without problems.
Also I have contacted with SBR in this case for help. They tried to help me, but we end up on same thing. Bet2u just tells that error on odds and its final decision from their side.
I have also contacted with bet2u licence issuer, where I got just 1 answer so far:
LS:
We advise you to contact the operator if you like to receive more details. The decision was taken in concert with Betconstruct security team.
Sincerely
Antillephone N.V.
Compliance & Licensing Department
Dispute Resolution 8048/JAZ
They seem not care too much about this case and refer to betconstruct. I have also tried to contact them in their business chat, but they dont give me any details, where to go with this issue.
Conclusion: STAY AWAY FROM BET2U. THEY ARE SCAMMERS!
I want warn sportbettors for site named Bet2u.com.
They have scammed me for 1590.75€.
How they scammed me?
Here is link of the bet: https://imgur.com/cvWMUdO
Story goes back to 09.07.2018, time when bet was placed.Game was football Europea League qualifer. Game took place 12.07.2018, so this is early bet - 72+ hours before match.
At that time there was ~50 bookies already opened this match with similar odds.
Here is link of odds movements on 1x2 odds: https://1x2.7m.hk/list_en.shtml?id=3750915
So after match, bet was won and my winnings were in account, but hour later money was gone and bet was stated as canceled. Reason they give me:
Dear Customer,
You have received a reply from complaints@bet2u.com on the 17th of July as the odd of the particular outcome should have been 2.1 instead of 3.25 and the bet was returned according to the point 7.1 of our terms and conditions.
Best Regards,
Bet2U Support.
They tell me "error on odds" and and canceled it. As every sportbettor knows that odds move almost in every match, no different was this particular match. On 9th July, when bet was made all bookies had this same bet odds around 2.9-3.3, same was in 10-11th July. On gameday odds started to move and on one point they were 1.9 and closed on around 2.1. So they tell me "real odds" was 2.1 as it was closing odds.
They think they can cancel any bet, where odds move on costumer favor. This is what happened with me. I have provided them all evidence about odds movement, tried to talk them 2+ months already, but nothing happened.
I made similar bet, -1,25 asian handicap also on Betcruise.com site, no problems with this site, they paid without problems.
Also I have contacted with SBR in this case for help. They tried to help me, but we end up on same thing. Bet2u just tells that error on odds and its final decision from their side.
I have also contacted with bet2u licence issuer, where I got just 1 answer so far:
LS:
We advise you to contact the operator if you like to receive more details. The decision was taken in concert with Betconstruct security team.
Sincerely
Antillephone N.V.
Compliance & Licensing Department
Dispute Resolution 8048/JAZ
They seem not care too much about this case and refer to betconstruct. I have also tried to contact them in their business chat, but they dont give me any details, where to go with this issue.
Conclusion: STAY AWAY FROM BET2U. THEY ARE SCAMMERS!
