No Neteller/MB at DSI anymore?

Stumpage · 03-08-09, 09:49 AM

Casi, I assume you're talking for American accounts only as I still see Moneybookers listed as an option (I'm in Canada).

Mudcat · 03-08-09, 09:56 AM

I did a Moneybookers deposit there week before last.

UncleChris · 03-08-09, 10:11 AM

CS - Carlos: As of about 1 or 2 weeks ago the Neteller/Moneybookers option is no longer available for customers with in Germany

maybe that is your problem

Casi · 03-08-09, 10:31 AM

Thanks UC, clowns there...

Santo · 03-08-09, 10:36 AM

Wonder what lead to that...

UncleChris · 03-08-09, 10:44 AM

Originally posted by Santo

Wonder what lead to that...

I'd also like to know. Maybe someone from SBR getting an answer for the reason why?

Casi · 03-08-09, 10:50 AM

Don´t we have a CRIS CS guy posting here, maybe he can answer the random stupidity of his "management".

onofrei_andrei · 03-08-09, 12:15 PM

i had this problem too...just send your id to ccdeposits@betcris.com and they will add MB/neteller option in several hours
worked for me after i spoke with live support

norb · 03-08-09, 12:40 PM

would still like to hear what lead to that..

Santo · 03-08-09, 01:33 PM

If they're re-adding it to people with ID I would guess some type of mass bonus fraud.

UncleChris · 03-08-09, 02:12 PM

Originally posted by onofrei_andrei

i had this problem too...just send your id to ccdeposits@betcris.com and they will add MB/neteller option in several hours
worked for me after i spoke with live support

you are from germany?

Fizzz · 03-08-09, 02:22 PM

Due to an online related issue with Neteller in Germany (license related), this Ewallet will not be an option until further notice. We strongly recommend that you use MoneyBookers instead, which also offers a free payout up to $2500 US before 3pm EST on Fridays. Please excuse the inconvenience.
Please contact us over the chat if you have any doubt.

Fizzz · 03-08-09, 02:24 PM

Originally posted by onofrei_andrei

i had this problem too...just send your id to ccdeposits@betcris.com and they will add MB/neteller option in several hours
worked for me after i spoke with live support

This is ONLY if your processors were edited and you are given the chance to have them back up. This will not work with Neteller for our German customers at this moment sorry.

Casi · 03-08-09, 03:04 PM

Well thanks Fizzz, if you have any additional info i would be happy to read it.
This doesn´t sound good for us german folks...

Fizzz · 03-08-09, 03:15 PM

Yeah... sorry bout the trouble... still we are working to keep the ewallets operational for Germany... I will keep you guys posted in the coming week

UncleChris · 03-08-09, 04:14 PM

Originally posted by Fizzz

Due to an online related issue with Neteller in Germany (license related), this Ewallet will not be an option until further notice. We strongly recommend that you use MoneyBookers instead, which also offers a free payout up to $2500 US before 3pm EST on Fridays. Please excuse the inconvenience.
Please contact us over the chat if you have any doubt.

from neteller chat a few mins ago

neteller: Currently NETELLER is expanding its line of services for our members, we do not have any intentions of withdrawing service from Germany.
xxxxxxx: well you did not have intentions leaving the us market to ..but you had to
xxxxxxx: so no trouble with german gouvernment?
neteller: That is correct, we do not have any information in regards to changes in Germany.

peace

Peep · 03-08-09, 04:27 PM

I'll take Neteller for $100 Alex.

I don't trust them either, laying down to the US government and turning over all their records on US citizens gambling habits. Don't think CRIS would do that but.... "you never know, you just never know".

Fizzz · 03-08-09, 05:07 PM

Originally posted by UncleChris

from neteller chat a few mins ago

So question is. Who is telling BS? Lay -500 on cris group.

BS? If you read my post as you should man... I said that we had license related issues with Neteller in Germany.
True, Neteller may still be available to German Customers, we are not able to offer it to OUR German customers due to the facts I have stated.

UncleChris · 03-08-09, 05:20 PM

Probably a misunderstanding then. No offense. Sorry.

Casi · 03-08-09, 05:30 PM

We will see what the other books do, if they do not change anything CRIS has some strange problems.

norb · 03-08-09, 08:26 PM

still foggy. some customers there have it, some don't. you can have it if it was edited out, but only if they gave you a chance? besides what special online license they need for that?

the only reasonable explanation to me is that german gov is messing something up, may not be in a negative way and CRIS is trying to legalize themselves there?

Fizzz · 03-09-09, 10:44 AM

Originally posted by norb

still foggy. some customers there have it, some don't. you can have it if it was edited out, but only if they gave you a chance? besides what special online license they need for that?

The deal is that Germany cannot use Neteller until further notice man... we are not allowed to offer it to German customers.

Casi · 03-09-09, 11:39 AM

Fizzz Neteller knows nothing about such a deal, and i tend to believe them coz i use it just fine here in Germany - except with Cris obviously

Fizzz · 03-09-09, 12:45 PM

As of now, BookMaker or DSI will not be offering Neteller to our German customers. Money Bookers is still an option. BetCRIS still offers it to our German customers.
Please contact us over the chat if you have any doubt

UncleChris · 03-09-09, 03:34 PM

Is it that neteller fees/license for german market making it not profitable for cris group at the moment?

Fizzz · 03-27-09, 03:02 PM

News are that Neteller will not be available for all the CRIS family on Germany.

UncleChris · 03-27-09, 03:18 PM

Customer-friendly would have been if you had announced neteller options wont be available anymore for german customers from next week on (for example). That way affected people would had the option withdraw their money if they wanted to. Now you offering them book-to-book transfers for a few hundred dollars!? Ridiculous.

magnavox · 03-27-09, 03:21 PM

What is the true reason behind it?

UncleChris · 03-27-09, 03:31 PM

Probably too expansive and not profitable as well.

Casi · 03-27-09, 03:32 PM

You have to be kidding me...
so german customers cannot use the method they used to deposit anymore, but have to pay several hundred dollars for a book to book transfer to get the money out?

Fizzzz you better run to your boss and tell him that this needs to be reviewed. I still have some money at DSI, and iam not willing to use another method, go through this hassle OR pay for a book to book.

This is the worst case of customer service i heared of from an A+ book for a long time, and if this is not debatable i will spread the word about how ridiculous CS is at Bookmaker/DSI.

Casi · 03-27-09, 05:35 PM

bumb bumb bump...
There are enough CRIS/DSI tossers on this forum to answer this.
Why do you charge ridiculous amounts for book to book transfers after removing the method i deposited with?

Casi · 03-28-09, 02:48 AM

The "Wsex" guy would prolly be here already if it was about his book.
Those Bookmaker/DSI monkeys are only around when it is time to praise their books.

CS-Cedrick · 03-28-09, 03:37 AM

Originally posted by Casi

The "Wsex" guy would prolly be here already if it was about his book.
Those Bookmaker/DSI monkeys are only around when it is time to praise their books.

Hey there, you're being rude. The fees have been set like that since a long time ago. As Fizzz told you, Only Neteller has been removed from german customers options due to some international regulations, nevertheless, Moneybookers is still up for you.

Casi · 03-28-09, 04:36 AM

Yes iam rude, and i don´t care because your fees are a rip off.
Book to Book transfers are the best thing for any sportsbook, it costs them nothing if they both have an agreement.

Hostile industry, bad american goverment, blah blah blah...
but you guys are no better, make the customer pay for it.
Neteller is no problem at all with all other top class books iam using, you could at least wipe the fees for transfering my money out.

I do not want to set up a Moneybookers account only because of Bookmaker/DSI, would you want to do that?