sportsbook.com withdrawal delay...

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  • garthishere
    SBR Rookie
    • 04-11-07
    • 29

    #3501
    sportsbook customer service is so helpful!

    Please wait for a site operator to respond. Your chat should be answered within 7 seconds. Thank you for your patience.
    All operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
    All operators are currently assisting others. Please hold for the next available operator. Thank you for your patience.
    Hello, my name is Joseph McKenzie. How may I help you today?
    Your Issue ID for this chat is
    You: ....i need to hear another sportsbook lie as to where these payouts are.........i can tell you where thet are not.....in my bank...................................s o lie to me sportsbook..........where is this money?
    You: withdrawal for $1,482.61, $2,498.98 and $1,899.99 requested on March 14, 15 and 16 respectively were already sent on April 4 via Bankwire
    You: SBR POST..five minutes have past
    You: still waiting
    You: SBR POST.......1O MINUTES PAST....STILL NO ANSWER FROM C/S
    Joseph McKenzie: one moment please....
    You: SBR POST.......15 minutes and counting
    You: SBR POST...20 minutes and counting
    You: this is gteat isnt it guys
    You: might be a record
    Joseph McKenzie: i will have to initiate a trace on your withdrawals.
    Joseph McKenzie: you should have received by now.
    You: really
    You: they put a trace on these a week ago
    You: is this a NEW SPECIAL TRACE?
    You: what did the last trace tell sportsbook???????
    You: hello jo......u there?
    You: 30 minutes past SBR READERS
    You: glad i dont have a job
    You: tiiiiiiiiiiiiime is on my side.............yes it is
    You: great song
    You: jo u there bro?
    You: tell me about this trace thing man
    You: can i talk to MR. SPORTSBOOK........HE OWES ME MONEY?
    You: hello?
    You: customer service?
    You: u there?
    You: SBR CUSTOMERS.........IT HAS NOW BEEN 40 MINUTES
    You: SEE HOW MUCH HELP C/S IS?
    You: JO MCKENZIE SHOULD BE PUT IN FOR EMPLOYEE OF THE DAY
    You: jo.......any last comments to our readers?
    You: is the check in the mail?
    You: wire is buzzing over the line now heading for our bank accounts as we speak right?
    Comment
    • marc
      SBR MVP
      • 07-15-05
      • 1166

      #3502
      Originally posted by hoss2112
      Got a $2500 check via DHL today..requested 4/17..email notified sent 4/27. Not bad. But this after waiting 6-7 weeks for two wires of 8k and 1k deposited 2 weeks ago. Probably made the silly mistake of requesting 9k via wire yesterday.. Probably better to have made several under 2500 ones...I'll see.
      I'd cancel that wire if I were you. I requested some wires on 3/29 that they still haven't processed yet. The only semi reliable payment system they currently have, is for checks under $2500
      Comment
      • pollaxt
        SBR Rookie
        • 05-03-07
        • 3

        #3503
        Got my first email from CS...

        "We thought that you would like to know that your withdrawal from 9-Apr-07 has been processed.

        $800.00 was sent on 2-May-07 as an international bank wire transfer to wire instructions your provided.

        This wire will appear in your account within 7-10 business days."

        We'll see if it ever finds its way to my bank.

        I have 2 checks I'm waiting on also. One of them is for over $2500, so I've been attempting to cancel it and make another one for the under, but phone lines are down (which has happened before).
        Comment
        • marc
          SBR MVP
          • 07-15-05
          • 1166

          #3504
          It's amazing, the website still says that "Bank wires are our quickest and preffered method." You would think by now they would advise people to switch over to checks.The difference between requesting a a payout for under $2500 by wire vs check looks like an extra 2 weeks minimum
          Comment
          • marc
            SBR MVP
            • 07-15-05
            • 1166

            #3505
            Has anyone else noticed that since the got rid of their night suport, they no longer respond to emails
            Comment
            • apaulius
              SBR High Roller
              • 03-27-07
              • 103

              #3506
              wire gone for good, checks slowly being phases out

              So i just spoke on the phone to diamond club manager at sportsbook.com and teh wires ARE NO LONGER GOING OUT.

              There have been major cutbacks at the company in both suppor and office staff and it seems like checks are either stopped or stopping for under 2500 in the next week.

              bigger checks have alreayd stopped flowing out.

              I say 2 weeks or so till this company is under, chargebacks are killing them too..

              so if you have not gotten paid yet, YOU WILL NOT, get over it cuz its done.

              im just glad oneof my wires hit, its good to get in early ...

              guys call your cc companies now because this company is finished!
              Comment
              • jpot34
                SBR MVP
                • 04-24-07
                • 1391

                #3507
                apa, is redundancy your middle name????????
                Comment
                • ModernManshustle
                  SBR High Roller
                  • 03-26-07
                  • 115

                  #3508
                  I'm not sure if i'm just lucky or what but my check withdraw for under 2k that i requested last week was processed today... that means i have a wire in processing and now a check, and i have already received 2 wires that were both over 5k
                  Comment
                  • apaulius
                    SBR High Roller
                    • 03-27-07
                    • 103

                    #3509
                    cold hard facts

                    just giving the COLD HARD FACTS BRO.. All you guys with false hopes of getting PAID IT IS OVER!
                    stop dreamng and wake dA F UP
                    Comment
                    • kk888
                      SBR Rookie
                      • 04-12-07
                      • 12

                      #3510
                      Got paid today!! Here r the details.
                      Check... 9100. Sent April 25th postmarked April 30th.
                      Original request Feb 25th. new request march 29th.
                      Wow...67 total days from original request.
                      Same deal as others have mentioned
                      from Buffalo...done through germany.
                      Hope it clears. GLTA.
                      Comment
                      • ModernManshustle
                        SBR High Roller
                        • 03-26-07
                        • 115

                        #3511
                        apaul,

                        perhaps you can explain to us again your feelings on the processors, from your last dozens posts its kinda hard to tell.


                        as a sidenote--- those that requested checks for 2k and down, in my email they said it was sent regular mail but i requested express, will i get it express anyway?
                        Comment
                        • Starbuckibm
                          SBR High Roller
                          • 03-21-07
                          • 212

                          #3512
                          Just spoke to a customer service rep on the phone at Sportsbook.com.

                          I requested a withdraw April 27th which was last Friday for the amount of 1905 in the form of check to be sent DHL. I spoke with a lady and she assured me it was sent out today and that I should see it be delivered by DHL within the next 7-10 business days. She tried locating a tracking number, but was not able to find one yet since it went out today. So we shall see.

                          Long story short I requested a little over 5k in the form of a bank wire the last week of March. Finally on the 25th of April I cancelled it after waiting forever for it to process. I then decided to try the deal under 2000 and have it sent DHL in the form of a check. Plus I wanted some funds to play with in the NBA playoffs.

                          So take it for what it's worth buy I have a feeling it's all a lie. If it does happen to come I will let you guys know. The rest of the 5k is in my acocunt still and will pull it all out within the next couple of weeks. I have been in this thread since day one and have heard it all.
                          Comment
                          • marc
                            SBR MVP
                            • 07-15-05
                            • 1166

                            #3513
                            Originally posted by kk888
                            Got paid today!! Here r the details.
                            Check... 9100. Sent April 25th postmarked April 30th.
                            Original request Feb 25th. new request march 29th.
                            Wow...67 total days from original request.
                            Same deal as others have mentioned
                            from Buffalo...done through germany.
                            Hope it clears. GLTA.
                            I just don't get it. What the hell happened to the checks that were processed on April 10th. i really think they lost that batch
                            Comment
                            • Starbuckibm
                              SBR High Roller
                              • 03-21-07
                              • 212

                              #3514
                              Originally posted by ModernManshustle
                              I'm not sure if i'm just lucky or what but my check withdraw for under 2k that i requested last week was processed today... that means i have a wire in processing and now a check, and i have already received 2 wires that were both over 5k
                              Sounds like you and I did the samething last week.....will look out for your reply in the upcoming days to see if you get it. I hope they are telling us the truth.
                              Comment
                              • jpot34
                                SBR MVP
                                • 04-24-07
                                • 1391

                                #3515
                                apa, what your saying sure makes sense after all these people over the last 2 days are getting paid.
                                Comment
                                • kk888
                                  SBR Rookie
                                  • 04-12-07
                                  • 12

                                  #3516
                                  Originally posted by marc
                                  I just don't get it. What the hell happened to the checks that were processed on April 10th. i really think they lost that batch
                                  marc-
                                  Dont know what site your with or if it even matters.
                                  mine was from betusa.com sister site to sportsbook. It seems up until the past two days as though the small checks are coming much quicker than the larger amounts and there
                                  really seems to be no logic to the order requests
                                  Comment
                                  • onlinescam
                                    SBR Hustler
                                    • 04-14-07
                                    • 82

                                    #3517
                                    Originally posted by kk888
                                    Got paid today!! Here r the details.
                                    Check... 9100. Sent April 25th postmarked April 30th.
                                    Original request Feb 25th. new request march 29th.
                                    Wow...67 total days from original request.
                                    Same deal as others have mentioned
                                    from Buffalo...done through germany.
                                    Hope it clears. GLTA.
                                    I guess I only have 21 more days till I get paid. Today is 46 days for me. Great job sportsbook.com
                                    Comment
                                    • marc
                                      SBR MVP
                                      • 07-15-05
                                      • 1166

                                      #3518
                                      Originally posted by kk888
                                      marc-
                                      Dont know what site your with or if it even matters.
                                      mine was from betusa.com sister site to sportsbook. It seems up until the past two days as though the small checks are coming much quicker than the larger amounts and there
                                      really seems to be no logic to the order requests
                                      I'm at sports. My concern is that was originally told my check was processed on April 10th and there is no sign of it. When i asked them yesterday, they said the processor was backlogged and it would go out this week. So now I don't understand why those whose checks were processed on the 25th already recieved them and mine is still with the processor (which i guess is better than being stuck in the queue)
                                      Comment
                                      • sportsbookcom
                                        SBR Rookie
                                        • 04-28-07
                                        • 17

                                        #3519
                                        Originally posted by marc
                                        Has anyone else noticed that since the got rid of their night suport, they no longer respond to emails
                                        Thats cause the night staff actaully worked not like Eamon and Joseph and the others. Sure you know them from chat! They are the ones that dont reply if they dont like your question
                                        Comment
                                        • marc
                                          SBR MVP
                                          • 07-15-05
                                          • 1166

                                          #3520
                                          Originally posted by sportsbookcom
                                          Thats cause the night staff actaully worked not like Eamon and Joseph and the others. Sure you know them from chat! They are the ones that dont reply if they dont like your question
                                          I know them all to well.
                                          Comment
                                          • sportsbookcom
                                            SBR Rookie
                                            • 04-28-07
                                            • 17

                                            #3521
                                            Live chat supervisors:::: Best bet is ask for Alex or Tim who are there up to 1pm EST and then Lional, Dave or Jody until chat stops. They are the supervisors and if you ask for a supervisor you have to be put through to one.
                                            Comment
                                            • DrunkenLullaby
                                              SBR MVP
                                              • 03-30-07
                                              • 1631

                                              #3522
                                              So let's review the COLD HARD FACTS, shall we?

                                              Originally posted by apaulius
                                              just giving the COLD HARD FACTS BRO.. All you guys with false hopes of getting PAID IT IS OVER!
                                              stop dreamng and wake dA F UP
                                              The gospel according to Apaulius:

                                              Book 1: April 13th

                                              retards
                                              ilove how some of you retards that requested on the 27th are panicking.. wait the time frame and your money will appear.. FN IDIOT NEWBIES comeon here and cry and odnt know the situation.. IM officially staying off this post even though i already received two wries and am waiting on more, cant handle how stupid people ar eon here.


                                              Book2: April 26
                                              processor
                                              ITS CONFIRMED!
                                              WIRE PROCESSOR OUT START OF THIS WEEK

                                              CHECK PROECESSOR PULLED OUT LAST NIGHT, believe me ornot but its FACT

                                              I give this site 2 months before it goes under..


                                              Book 3: Today
                                              wire gone for good, checks slowly being phases out
                                              So i just spoke on the phone to diamond club manager at sportsbook.com and teh wires ARE NO LONGER GOING OUT.

                                              There have been major cutbacks at the company in both suppor and office staff and it seems like checks are either stopped or stopping for under 2500 in the next week.

                                              bigger checks have alreayd stopped flowing out.

                                              I say 2 weeks or so till this company is under, chargebacks are killing them too..

                                              so if you have not gotten paid yet, YOU WILL NOT, get over it cuz its done.

                                              im just glad oneof my wires hit, its good to get in early ...

                                              guys call your cc companies now because this company is finished!

                                              Comment
                                              • sportsbookcom
                                                SBR Rookie
                                                • 04-28-07
                                                • 17

                                                #3523
                                                We had a diamond club manager?????? Wow i worked there and never knew that! Never even knew there was a diamond club
                                                Comment
                                                • marc
                                                  SBR MVP
                                                  • 07-15-05
                                                  • 1166

                                                  #3524
                                                  Originally posted by sportsbookcom
                                                  Live chat supervisors:::: Best bet is ask for Alex or Tim who are there up to 1pm EST and then Lional, Dave or Jody until chat stops. They are the supervisors and if you ask for a supervisor you have to be put through to one.
                                                  Did you know Abigail
                                                  Comment
                                                  • sportsbookcom
                                                    SBR Rookie
                                                    • 04-28-07
                                                    • 17

                                                    #3525
                                                    Originally posted by marc
                                                    Did you know Abigail

                                                    Had to check with someone. She is still there and is in quality control.
                                                    Goes on chat from time to time.
                                                    Last edited by sportsbookcom; 05-03-07, 03:55 PM. Reason: Casue i wanted to.. hows that for a reason
                                                    Comment
                                                    • marc
                                                      SBR MVP
                                                      • 07-15-05
                                                      • 1166

                                                      #3526
                                                      Originally posted by sportsbookcom
                                                      Had to check with someone. She is still there and is in quality control.
                                                      Goes on chat from time to time.
                                                      Would she know more than the average rep. She insists that I'm at the top of the queue. Other reps insists I'm at the bottom of the queue.
                                                      Comment
                                                      • sportsbookcom
                                                        SBR Rookie
                                                        • 04-28-07
                                                        • 17

                                                        #3527
                                                        Originally posted by marc
                                                        Would she know more than the average rep. She insists that I'm at the top of the queue. Other reps insists I'm at the bottom of the queue.

                                                        She would yes but herself as well as the other supervisors all go on what they are told by Costa Rica and they bullshit the dublin office as much as the customer so I wouldnt hold any hopes until you are actaully emailed to say it was sent.
                                                        Last edited by sportsbookcom; 05-03-07, 04:05 PM.
                                                        Comment
                                                        • jpot34
                                                          SBR MVP
                                                          • 04-24-07
                                                          • 1391

                                                          #3528
                                                          drunken, don't you just get a major kick out of apa? I'd like to know where he/she gets all this quality info.!!!!!!!!
                                                          Comment
                                                          • marc
                                                            SBR MVP
                                                            • 07-15-05
                                                            • 1166

                                                            #3529
                                                            Originally posted by sportsbookcom
                                                            She would yes but herself as well as the other supervisors all go on what they are told by Costa Rica and they bullshit the dublin office as much as the customer so I wouldnt hold any hopes until you are actaully emailed to say it was sent.
                                                            I get the sense that she's a nice person. Just don't understand why she's so believing in what the Dublin office tells her.
                                                            Comment
                                                            • marc
                                                              SBR MVP
                                                              • 07-15-05
                                                              • 1166

                                                              #3530
                                                              Sportsbook.com,

                                                              Do you know if Omar is still around
                                                              Comment
                                                              • apaulius
                                                                SBR High Roller
                                                                • 03-27-07
                                                                • 103

                                                                #3531
                                                                sources

                                                                I get my info from management, i have some pull with them...

                                                                KEEP DREAMING DREAMERS!

                                                                YOUR MONEY IS GONE
                                                                Comment
                                                                • ModernManshustle
                                                                  SBR High Roller
                                                                  • 03-26-07
                                                                  • 115

                                                                  #3532
                                                                  Originally posted by apaulius
                                                                  I get my info from management, i have some pull with them...

                                                                  KEEP DREAMING DREAMERS!

                                                                  YOUR MONEY IS GONE
                                                                  but why are they still processing withdraws this week if they are gone, instead of just telling us all that we are in the queue, i've got emails from sb twice this week telling me a wire and check have just been processed... this doesn't make sense if there processor are gone, they'd be treating me like marc in the neverending queue line (no offense marc, but they are giving you the runaround it seems)
                                                                  Comment
                                                                  • jpot34
                                                                    SBR MVP
                                                                    • 04-24-07
                                                                    • 1391

                                                                    #3533
                                                                    apa, come on now. Spill your guts. What's their names? Bet you won't give that up now will you? What a coincidence!!!
                                                                    Comment
                                                                    • Starbuckibm
                                                                      SBR High Roller
                                                                      • 03-21-07
                                                                      • 212

                                                                      #3534
                                                                      Originally posted by apaulius
                                                                      I get my info from management, i have some pull with them...

                                                                      KEEP DREAMING DREAMERS!

                                                                      YOUR MONEY IS GONE
                                                                      Whoo yeah you the top dog.....idiot.

                                                                      Comment
                                                                      • marc
                                                                        SBR MVP
                                                                        • 07-15-05
                                                                        • 1166

                                                                        #3535
                                                                        Originally posted by ModernManshustle
                                                                        but why are they still processing withdraws this week if they are gone, instead of just telling us all that we are in the queue, i've got emails from sb twice this week telling me a wire and check have just been processed... this doesn't make sense if there processor are gone, they'd be treating me like marc in the neverending queue line (no offense marc, but they are giving you the runaround it seems)
                                                                        I agree. It doens't make sense. Why would they "phase out" checks for under $2500. If they've already decided to pull the plug why not stop all the checks now, and just stall people as long as they can
                                                                        Comment
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