Why is Sportsbook.com D- rating?

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  • Mr. Peepers
    SBR MVP
    • 09-22-09
    • 1425

    #106
    your money is as good as gone
    Comment
    • increasedodds
      SBR Wise Guy
      • 01-20-06
      • 819

      #107
      At one point in time, they voided 100s if not 1000s of correlated parlays from a lot of players. Not sure if they only voided winners or losers too, but they did it retroactively, going back weeks and months. That's theft, plain and simple and D- is a gift.
      Comment
      • skrtelfan
        SBR MVP
        • 10-09-08
        • 1913

        #108
        They also voided pending futures with positive equity, including things like "Tigers to win AL" when there were only 2 teams left in the AL. They voided the bets claiming they were leaving the US market after the UIGEA and then announced like the following day that they were back in the US market and were welcome to reopen your account, but with all of your pending bets voided.
        Comment
        • jmillionz
          SBR High Roller
          • 08-01-08
          • 204

          #109
          Just got another wire from them on friday. Its funny how they hand select who they pay. Anyone who isnt being paid has done something for this to happen. Whether its bonus abuse or not submitting documents, something is wrong. I get paid every time, never more than 5 days.
          Comment
          • brumbies
            SBR MVP
            • 02-21-09
            • 1487

            #110
            What's the status now? Why is it still D?
            Comment
            • magynuck
              SBR Wise Guy
              • 09-17-09
              • 891

              #111
              You get paid every time until you don't.
              Comment
              • ShamsWoof10
                SBR MVP
                • 11-15-06
                • 4827

                #112
                Sportsbook.com is an A+ book and as long as you don't go "HedgeHog" on them they will treat you good.. I have been with them since 01'..

                Comment
                • SBR_John
                  SBR Posting Legend
                  • 07-12-05
                  • 16471

                  #113
                  Originally posted by ShamsWoof10
                  Sportsbook.com is an A+ book and as long as you don't go "HedgeHog" on them they will treat you good.. I have been with them since 01'..

                  The problem with these guys is they actually sit around trying to figure out how to cheat players instead of just running a good book. They boast here in Costa Rica of paying the lowest wages and having the highest win rate in the business. They absolutely delight in being able to cheat a player and that's what makes them so dangerous to play with. You run your account balance up and they will investigate you inside and out. If they can find a reason not to pay you they will not and they will be giddy with excitement if they can figure out how not to pay you.
                  Comment
                  • wrongturn
                    SBR MVP
                    • 06-06-06
                    • 2228

                    #114
                    Comment
                    • dfberger23
                      SBR Hall of Famer
                      • 11-08-10
                      • 5069

                      #115
                      Originally posted by jmillionz
                      Just got another wire from them on friday. Its funny how they hand select who they pay. Anyone who isnt being paid has done something for this to happen. Whether its bonus abuse or not submitting documents, something is wrong. I get paid every time, never more than 5 days.
                      Doesn't happen to you, therefore, every one else must be incompetent.
                      Comment
                      • brumbies
                        SBR MVP
                        • 02-21-09
                        • 1487

                        #116
                        Originally posted by ShamsWoof10
                        Sportsbook.com is an A+ book and as long as you don't go "HedgeHog" on them they will treat you good.. I have been with them since 01'..
                        Care to elaborate more on the HedgeHog part?
                        Comment
                        • CanuckG
                          SBR Posting Legend
                          • 12-23-10
                          • 21979

                          #117
                          remember making a 2nd half wager that was on time and still open....ended up winning for $400 but I get an e-mail saying that it was too late 5 hours after the game and I didn't get a refund
                          Comment
                          • No coincidences
                            SBR Aristocracy
                            • 01-18-10
                            • 76300

                            #118
                            Originally posted by CanuckG
                            remember making a 2nd half wager that was on time and still open....ended up winning for $400 but I get an e-mail saying that it was too late 5 hours after the game and I didn't get a refund
                            I had that happen to me once too.

                            I'm not there anymore, but it was an OK book with a lot of nice odds and features. User-friendly software, easy to buy points, etc. It wasn't perfect, but not terrible. A lot of the complaints against it aren't different than any other book. I was always paid without a problem, and the reversal of a live bet was the only thing that pissed me off.

                            I know it's been mentioned in this thread, but I honestly believe if it advertised with SBR, it'd probably be like a B. I have accounts at much worse books that have better grades because I see their banner ads at the top. So much for objective reviews.
                            Comment
                            • Legions36
                              SBR MVP
                              • 12-17-10
                              • 3032

                              #119
                              OMG they are good what else more do you want to know.
                              Comment
                              • polskboy
                                SBR MVP
                                • 01-29-10
                                • 1688

                                #120
                                they are d book because they dont pay on time.
                                Comment
                                • JohnnyC
                                  SBR Wise Guy
                                  • 02-27-09
                                  • 504

                                  #121
                                  Originally posted by SBR_John
                                  The problem with these guys is they actually sit around trying to figure out how to cheat players instead of just running a good book. They boast here in Costa Rica of paying the lowest wages and having the highest win rate in the business. They absolutely delight in being able to cheat a player and that's what makes them so dangerous to play with. You run your account balance up and they will investigate you inside and out. If they can find a reason not to pay you they will not and they will be giddy with excitement if they can figure out how not to pay you.
                                  Std. Nothing close to how terribly bet phoenix has been doing business though.
                                  Comment
                                  • unusialsusp5
                                    SBR MVP
                                    • 04-18-10
                                    • 4198

                                    #122
                                    not crazy about their narrow website and have heard horror stories about payouts. but all the books don't like withdrawers since they spend all the deposit money when they get it.
                                    Comment
                                    • durito
                                      SBR Posting Legend
                                      • 07-03-06
                                      • 13173

                                      #123
                                      Originally posted by SBR_John
                                      The problem with these guys is they actually sit around trying to figure out how to cheat players instead of just running a good book. They boast here in Costa Rica of paying the lowest wages and having the highest win rate in the business. They absolutely delight in being able to cheat a player and that's what makes them so dangerous to play with. You run your account balance up and they will investigate you inside and out. If they can find a reason not to pay you they will not and they will be giddy with excitement if they can figure out how not to pay you.
                                      they aren't nearly this bad.
                                      Comment
                                      • HedgeHog
                                        SBR Posting Legend
                                        • 09-11-07
                                        • 10128

                                        #124
                                        Originally posted by durito
                                        they aren't nearly this bad.
                                        You must have gotten the vaseline.
                                        Comment
                                        • HedgeHog
                                          SBR Posting Legend
                                          • 09-11-07
                                          • 10128

                                          #125
                                          Originally posted by Legions36
                                          OMG they are good what else more do you want to know.
                                          Only what you're smoking.
                                          Comment
                                          • HedgeHog
                                            SBR Posting Legend
                                            • 09-11-07
                                            • 10128

                                            #126
                                            Originally posted by ShamsWoof10
                                            Sportsbook.com is an A+ book and as long as you don't go "HedgeHog" on them they will treat you good.. I have been with them since 01'..

                                            And bending over for them ever since. You're a stand-up guy Shams--but I guess you'd have have to be after all that.

                                            PS Explain how your correlated if bets are any different than my correlated parlays.
                                            Last edited by HedgeHog; 01-18-11, 08:35 PM. Reason: PS
                                            Comment
                                            • Legions36
                                              SBR MVP
                                              • 12-17-10
                                              • 3032

                                              #127
                                              Originally posted by HedgeHog
                                              Only what you're smoking.
                                              Sorry for what happened to you Hedge but they have been good 2 me this whole time. Also what happened to you was when they were different owners, now they have new owners for 3 years and from what i can see is that they are paying everyone.
                                              Comment
                                              • HedgeHog
                                                SBR Posting Legend
                                                • 09-11-07
                                                • 10128

                                                #128
                                                Originally posted by Legions36
                                                Sorry for what happened to you Hedge but they have been good 2 me this whole time. Also what happened to you was when they were different owners, now they have new owners for 3 years and from what i can see is that they are paying everyone.
                                                Fair enough. But the new owners were set to make good on the previous thefts but pussied out last year. They had a deal with SBR and backed out. Same company, new crooks.
                                                Comment
                                                • HedgeHog
                                                  SBR Posting Legend
                                                  • 09-11-07
                                                  • 10128

                                                  #129
                                                  Originally posted by brumbies
                                                  What's the status now? Why is it still D?

                                                  Because they still steal even now:


                                                  sportsbook.com Group: Iwager.com casino dispute update
                                                  On October 25th, SBR reported that Iwager.com (SBR rating D-) of the sportsbook.com Group voided a player's casino winnings. In this dispute, the player stated that he deposited $1,000 into Iwager's casino and received a $250 bonus. After meeting the bonus terms, his balance was $4,000. According to the player, Iwager forfeited the winnings without providing an explanation. However, after SBR followed up on the player's behalf, Iwager stated that the player provided needed to provide additional ID documentation and that once he did so two weeks later his account was reopened.
                                                  11/9/2010 11:01 AM
                                                  Sports.com & All-Star.com dispute update
                                                  On October 13th, SBR reported that Sports.com and Allstar.com confiscated $39,000 from a winning player. The player accumulated his winnings primarily by placing tennis parlays, and maintained that he never cirucmvented limits as he was mindful of the fact that he was playing at two shops that belong to the sportsbook.com Group.

                                                  SBR discussed the dispute on behalf of the player, and management agreed to pay the player his entire owed balance. The player confirmed on November 8th that his payout was processed and that he is waiting for his wire to hit. sportsbook.com (SBR rating D-) management have expressed an interest in handling current disputes fairly, but are unwilling to revisit past complaints. | Original Sports.com & All Star dispute
                                                  10/25/2010 03:37 PM
                                                  sportsbook.com Group: Iwager.com voids players casino winnings
                                                  Iwager (SBR rating D-) complaint. In early October, a player deposited $1000 into Iwager's casino, and received a $250 bonus. After meeting the terms of the bonus, he had a balance of $4000. When the player requested a withdrawal, Iwager forfeited his winnings without providing an explanation. Iwager is part of the sportsbook.com Group. SBR is attempting to discuss this dispute with Iwager.
                                                  10/13/2010 07:08 PM
                                                  sportsbook.com Group — Sports.com & AllStar confiscate $39,000 from winning player
                                                  AllStar (SBR rating D-) & Sports.com (SBR rating D-) allegedly confiscate $39,000 in winnings. A player writes to SBR that on September 21st, his accounts were closed after he won $35,000 on tennis parlays.

                                                  The player deposited $10,500 to AllStar and increased his balance up to $49,500. He deposited $1,000 to Sports.com and still has $6,900 in pending wagers at the sportsbook. He was told that he would be refunded the $10,500 in AllStar deposits, but would only receive his $1,000 back from Sports.com if his pending wagers won.

                                                  AllStar and Sports.com are both operated by Jazette Enterprises Ltd.. Jazette is the label behind the sportsbook.com (SBR rating D-) family, and has acquired a reputation for confiscating funds from winning players. In this alleged instance of theft, the AllStar manager claims that the winnings were being voided due to the player circumventing limits. However, the player states that he was fully aware of Jazette skins policy and that he consciously avoided wagering the same game at each site. | sportsbook.com group confiscation report

                                                  10/5/2010 07:14 PM
                                                  sportsbook.com removes poker winnings due to alleged chip-dumping
                                                  A sportsbook.com (SBR rating D-) player that had $2800 in poker winnings nullified due to alleged chip dumping has asked SBR to review his hand history. The player claims he played heads up 2/4 NL poker against another player over the course of one night and engaged in no fraudulent activity. The player's non-poker balance of $1700 was paid by sportsbook.com. SBR is following up on the complaint.
                                                  Comment
                                                  • Legions36
                                                    SBR MVP
                                                    • 12-17-10
                                                    • 3032

                                                    #130
                                                    All these companys are not owned by Sportsbook.com they are owned by Jazette but for some reason anything that happens with the other skins goes with Sportsbook.com. I cant say for any of these books as i never played at them. I don't understand why SBR always mixes up everything with Sportsbook.com. The ones that i used are BRoburysports and Sportsbook, all i can say is good things from my experience.
                                                    Hedge i know you said they said no to SBR about making good but maybe if you call them and talk to one of the managers and ask them to look into your case maybe something could happen, cant hurt to try. All they can say is no and they could say yes and maybe credit some of the money, maybe in bonus for you to unlock. I dont know
                                                    Comment
                                                    • HedgeHog
                                                      SBR Posting Legend
                                                      • 09-11-07
                                                      • 10128

                                                      #131
                                                      SB.com is by far the biggest thief in the Jazette family and they refuse to budge on that matter.
                                                      Comment
                                                      • durito
                                                        SBR Posting Legend
                                                        • 07-03-06
                                                        • 13173

                                                        #132
                                                        Jazette is sportsbook.com. They control most of the other skins. Anything rated D- is controlled directly by them. They aren't different books, just different labels to draw in more customers or let their same customers try their luck somewhere else.
                                                        Comment
                                                        • Kindred
                                                          SBR MVP
                                                          • 09-09-08
                                                          • 2901

                                                          #133
                                                          shady stuff
                                                          Comment
                                                          • dwendling
                                                            SBR Sharp
                                                            • 05-22-10
                                                            • 268

                                                            #134
                                                            i've never had a problem with any of their books and I've cashed thousands of dollars from them
                                                            Comment
                                                            • brumbies
                                                              SBR MVP
                                                              • 02-21-09
                                                              • 1487

                                                              #135
                                                              So I guess I should stay away from sportsbook.com at all costs?
                                                              Comment
                                                              • austin
                                                                Restricted User
                                                                • 04-16-09
                                                                • 901

                                                                #136
                                                                Originally posted by dwendling
                                                                i've never had a problem with any of their books and I've cashed thousands of dollars from them
                                                                i have had the same experience, but now, with all those stories, don't feel confident to keep money there, so just move on (regretfully)
                                                                Comment
                                                                • Tomahawk
                                                                  SBR Sharp
                                                                  • 04-24-10
                                                                  • 358

                                                                  #137
                                                                  Originally posted by fathead
                                                                  I think the D rating is due mainly to their inconsistant customer service when it comes to payouts. It used to be the case that their payment processor would stall for weeks on winning players payouts, especially if it was a large payout, while requesting the same info over and over (ID, Utility Bill, and so forth). Not sure if that still goes on today, but this was a common complaint in the past.

                                                                  If you were a losing player with small payouts, you probably never experienced these problems.
                                                                  I think long term losing players with large payouts also never experienced the problem.

                                                                  But if you are a large bankroll player with winning year after year, it's probably not the best book to bet at.

                                                                  I will only bet at them if I have reached the maximum limit at every higher rated bookie.
                                                                  Comment
                                                                  • LegitBet
                                                                    Restricted User
                                                                    • 05-25-10
                                                                    • 538

                                                                    #138
                                                                    I was going to play there. Not sure. Every book has bad press but this seems excessive
                                                                    Comment
                                                                    • HedgeHog
                                                                      SBR Posting Legend
                                                                      • 09-11-07
                                                                      • 10128

                                                                      #139
                                                                      Originally posted by brumbies
                                                                      So I guess I should stay away from sportsbook.com at all costs?
                                                                      If you're going to play at a Jazette skin, try BetUSA (B-). Same lines and your money is considerably safer.
                                                                      Comment
                                                                      • laconic
                                                                        SBR High Roller
                                                                        • 11-02-08
                                                                        • 120

                                                                        #140
                                                                        Originally posted by HedgeHog
                                                                        If you're going to play at a Jazette skin, try BetUSA (B-). Same lines and your money is considerably safer.
                                                                        This skin was by far the quickest to limit me of the ones I have been with.
                                                                        Comment
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