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  • Otters27
    BARRELED IN @ SBR!
    • 07-14-07
    • 30750

    #1
    Bitcoin question
    My old phone had the old 2 factor Google authentication.

    When I try on my new phone the codes won't work for coinbase
  • Optional
    Administrator
    • 06-10-10
    • 61349

    #2
    Instructions here on how to transfer phones and use same authenticator on the new one.

    .
    Comment
    • Otters27
      BARRELED IN @ SBR!
      • 07-14-07
      • 30750

      #3
      Originally posted by Optional
      Instructions here on how to transfer phones and use same authenticator on the new one.

      https://www.cnet.com/how-to/get-a-ne...tor-with-ease/

      Thanks optional.

      My old phone was broken so was never able to transfer anything to my new phone.

      Now when I log into coinbase I can't pass the 2 step verify
      Comment
      • Otters27
        BARRELED IN @ SBR!
        • 07-14-07
        • 30750

        #4
        I can't add coinbase to my authentication because I don't have a barcode or a key.

        Where do I get the barcode or key to enter manually
        Comment
        • senseionline
          SBR MVP
          • 08-20-10
          • 1819

          #5
          do whatever you can to power up the old phone as long as you can get into account you can reset by cancel and add new otherwise you need to contact coinbase support
          Comment
          • senseionline
            SBR MVP
            • 08-20-10
            • 1819

            #6
            and make sure you write down the security key this time
            Comment
            • reigle9
              SBR Posting Legend
              • 10-25-07
              • 17879

              #7
              Originally posted by Optional
              Instructions here on how to transfer phones and use same authenticator on the new one.

              https://www.cnet.com/how-to/get-a-ne...tor-with-ease/
              why did try3 tip this post? why doesnt be bailout his fellow loser yisman? oh is it because these people eat their own and are scum? yes, yes it is
              Comment
              • 2daBank
                SBR Aristocracy
                • 01-26-09
                • 88966

                #8
                Originally posted by senseionline
                and make sure you write down the security key this time
                Im a bitcoin dummy but even I have my security key wrote down! (that is the string of like 10 random words correct?).. Finding it might be another matter, lol.
                Comment
                • Otters27
                  BARRELED IN @ SBR!
                  • 07-14-07
                  • 30750

                  #9
                  Originally posted by 2daBank
                  Im a bitcoin dummy but even I have my security key wrote down! (that is the string of like 10 random words correct?).. Finding it might be another matter, lol.
                  I have it somewhere just can't find it
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 61349

                    #10
                    Originally posted by Otters27


                    Thanks optional.

                    My old phone was broken so was never able to transfer anything to my new phone.

                    Now when I log into coinbase I can't pass the 2 step verify
                    You don't need your old phone.

                    The article explains how to log into your google account on a computer to get the barcode you need.
                    .
                    Comment
                    • DroopyDog
                      SBR MVP
                      • 11-03-16
                      • 1255

                      #11
                      for future i reccomend the app AUTHY can transfer to and add devices with a password perfect for this situation
                      Comment
                      • snider
                        SBR Sharp
                        • 03-25-17
                        • 309

                        #12
                        So this i making me think if i have a 12 word phrase like i do for a couple of wallets? When i signed up at coinbase did i get one from them? i have authy with coinbase on it. Eventually im sure i'll have to get a new phone so do i need this 12 word phrase that i cannot seem to find for coinbase?
                        Comment
                        • raiders72001
                          Senior Member
                          • 08-10-05
                          • 11108

                          #13
                          Originally posted by snider
                          So this i making me think if i have a 12 word phrase like i do for a couple of wallets? When i signed up at coinbase did i get one from them? i have authy with coinbase on it. Eventually im sure i'll have to get a new phone so do i need this 12 word phrase that i cannot seem to find for coinbase?
                          You can back it up on Google Drive or iCloud if you trust them.
                          Comment
                          • snider
                            SBR Sharp
                            • 03-25-17
                            • 309

                            #14
                            Originally posted by raiders72001
                            You can back it up on Google Drive or iCloud if you trust them.
                            Ok, i have the coinbase app but never used a coinbase wallet. So i guess thats why i never had a phrase. I use other wallets so i guess i'm good.
                            Comment
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