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  • GigaOuts
    SBR Wise Guy
    • 01-02-12
    • 527

    #71
    I deposit few time using Skrill no problem, $$$ instant show up on my BetOnline account. Now I am making 1st withdrawal using Skrill and still haven't got my money yet. Almost a week!

    Someone said a lemon aid stand get changes instantly is very funny because it is true. There is more integrity and professionalism by kids who run lemon aid stand than BetOnline. People should stop depositing there until the cash out complaint stop completely.
    Comment
    • PAYTON20
      SBR Hall of Famer
      • 02-02-10
      • 5217

      #72
      Originally posted by SBR Lou
      Hi Rocky,

      According to your complaint filed Thursday, you actually had requested a payout originally May 18th. That's more than one full month before the acquisition took place. You received that payout, but at the time were not able to take 100% of your funds out.

      We are asking management what the deal is for this check you've requested Sept 26, and apologize that you've been waiting to this point. But according to your own words, I'm not sure that saying six months is entirely accurate?
      Regardless, that's still two fukkin months to get a check

      To add to that, the check still hasn't been received, so who knows how long it will be??

      Where is the resolution to the problem Lou??? Your post is more geared to defending BOL and there is absolutely NOTHING in your post that addresses the problem at hand.

      Stop defending this book Lou, just stop. It's comical and embarrassing at this point
      Comment
      • CanuckG
        SBR Posting Legend
        • 12-23-10
        • 21978

        #73
        BetOnline grins when they win
        Comment
        • No coincidences
          SBR Aristocracy
          • 01-18-10
          • 76300

          #74
          Originally posted by CanuckG
          BetOnline grins when they win
          Comment
          • CanuckG
            SBR Posting Legend
            • 12-23-10
            • 21978

            #75
            Comment
            • GigaOuts
              SBR Wise Guy
              • 01-02-12
              • 527

              #76
              This book need to be downgraded at least 2 level like a 'C-' until player get their $$$!!
              Comment
              • PAYTON20
                SBR Hall of Famer
                • 02-02-10
                • 5217

                #77
                Originally posted by No coincidences

                Originally posted by CanuckG

                SBR doesn't even try to hide it

                Shameless

                Spitting in the faces of its members
                Comment
                • SBR Lou
                  BARRELED IN @ SBR!
                  • 08-02-07
                  • 37863

                  #78
                  Originally posted by PAYTON20
                  Stop defending this book Lou, just stop. It's comical and embarrassing at this point
                  I appreciate you taking the time to share your opinion.

                  One thing I don't see acknowledged is that there is a stark contrast between efficiency processing thousands of transactions from a B+ to an A+ book. BetOnline will be the first to say it's not acceptable that some users have waited beyond what's advertised on the site.
                  Comment
                  • rocky16
                    SBR MVP
                    • 07-22-12
                    • 1905

                    #79
                    Originally posted by rocky16
                    I'm in the same boat man. Nothing. I'll post if I hear anything.
                    I chatted them a few mins ago. Here is the response I received:

                    Unfortunately Sir, still no update we are having some delays with the checks method, we are working on that with our 3rd party processor in order to speed up your transaction so you can get your money soon.

                    Then follow up question from me with no response. 55 calender days and 39 business days so far with shitty CS to boot. How they expect to do business with people is beyond comprehension. Anyone who deposits with them is a dumbass. I'm on the verge of a complete meltdown.
                    Comment
                    • rocky16
                      SBR MVP
                      • 07-22-12
                      • 1905

                      #80
                      Here is my chat:

                      Hi! Welcome to SportsBetting! You are now chatting with 'Vlad'
                      Your Issue ID for this chat is LTK5850711

                      Vlad: Thank you for contacting Live Chat Service. How may I assist you today?
                      Jim Jacobs: looking for an update on my outstanding payout
                      Vlad: Could you please provide me with your username and password?
                      Jim Jacobs: xxxxxxx

                      Jim Jacobs: xxxxxxx

                      Vlad: Unfortunately Sir, still no update we are having some delays with the checks method, we are working on that with our 3rd party processor in order to speed up your transaction so you can get your money soon.
                      Jim Jacobs: how long will that take?
                      Jim Jacobs: i've been waiting almost 2 months now
                      Jim Jacobs: can you help me with a deposit?
                      Vlad: I wish I could give you a time frame Jim, unfortunately until I have an accurate answer I can't provide you with a time frame.
                      Vlad: Which deposit method you want to use?
                      Jim Jacobs: ok, can u help with a deposit?
                      Jim Jacobs: unfortunately i am having a processor issue on my end and it will take at least two months to deposit but i don't have an exact timeframe, sorry
                      Comment
                      • Applejax
                        SBR Hustler
                        • 05-31-12
                        • 64

                        #81
                        After 30 days I still have not received my fuking payout

                        Filed a complaint with SBR last Monday still nothing
                        Comment
                        • redsoxfreak91
                          Restricted User
                          • 10-17-11
                          • 903

                          #82
                          I gotten paid many times from betonline and always gets in my mail within 10 days. You guys are all unlucky
                          Comment
                          • Applejax
                            SBR Hustler
                            • 05-31-12
                            • 64

                            #83
                            Originally posted by rocky16
                            I chatted them a few mins ago. Here is the response I received:

                            Unfortunately Sir, still no update we are having some delays with the checks method, we are working on that with our 3rd party processor in order to speed up your transaction so you can get your money soon.

                            Then follow up question from me with no response. 55 calender days and 39 business days so far with shitty CS to boot. How they expect to do business with people is beyond comprehension. Anyone who deposits with them is a dumbass. I'm on the verge of a complete meltdown.
                            its not just the check method, if it was just the check method they would have paid me by ** or book transfer
                            Last edited by Applejax; 11-20-12, 11:17 AM.
                            Comment
                            • Bill Dozer
                              www.twitter.com/BillDozer
                              • 07-12-05
                              • 10894

                              #84
                              rocky16,
                              We are told Wed you'll be all set.
                              Comment
                              • Applejax
                                SBR Hustler
                                • 05-31-12
                                • 64

                                #85
                                Originally posted by Bill Dozer
                                rocky16,
                                We are told Wed you'll be all set.
                                Rocky, last week DC at betonline told me a check was sent to me on 11/12, I still have not received the check and he doesnt have the tracking the number, I hope you get yours
                                Comment
                                • rocky16
                                  SBR MVP
                                  • 07-22-12
                                  • 1905

                                  #86
                                  Originally posted by Bill Dozer
                                  rocky16,
                                  We are told Wed you'll be all set.
                                  Thanks for the update. I will keep everyone posted.
                                  Comment
                                  • rocky16
                                    SBR MVP
                                    • 07-22-12
                                    • 1905

                                    #87
                                    Originally posted by Applejax
                                    Rocky, last week DC at betonline told me a check was sent to me on 11/12, I still have not received the check and he doesnt have the tracking the number, I hope you get yours
                                    I hope you get yours too man. It sucks waiting this long for our money.
                                    Comment
                                    • good_money
                                      SBR Sharp
                                      • 09-17-12
                                      • 253

                                      #88
                                      BetOnline is a scam book, they stiffed my friend over a $100 nfl wager a few years ago. Made one bet wanted his money they wouldnt let him withdrawl it
                                      Comment
                                      • RogueScholar
                                        SBR Hall of Famer
                                        • 02-05-07
                                        • 5082

                                        #89
                                        Originally posted by SBR Lou
                                        I appreciate you taking the time to share your opinion.

                                        One thing I don't see acknowledged is that there is a stark contrast between efficiency processing thousands of transactions from a B+ to an A+ book. BetOnline will be the first to say it's not acceptable that some users have waited beyond what's advertised on the site.
                                        With all due respect, you're dead wrong here.

                                        YOU will be the first to say that it's not acceptable that MOST users have to wait far longer than what's promised to receive the money that's rightfully theirs. The problem there is that your bosses are unwilling to shame BetOnline into doing better by criticizing them publicly and downgrading them until verifiable changes are made to their system of operation. That has always been the only club in SBR's bag, but lately it's getting very dusty, only used once the money stops flowing.

                                        THEY (BetOnline) never gave me more than a perfunctory apology while explaining how something unforeseen has arisen and some third party has dropped the ball. If they were the first to accept responsibility for these "unacceptable" delays, then why don't they have a manager posting here with us and saving you the trouble of sounding complicit in their incompetence? I simply can't reconcile your statement that they themselves feel ashamed of how they conduct business with the numerous exchanges I've had with their staff which never included a genuine effort to make things right, but rather only a litany of stalling techniques.

                                        Sorry for shooting the messenger Lou, but they're sending you out as the sacrificial lamb. Don't let your bosses and BetOnline management tell you you can make a silk purse out of a sow's ear...
                                        Originally posted by StraitShooter
                                        90% of the guys dont give a shit about your problems..and the other 10 are glad you have them..
                                        Comment
                                        • PAYTON20
                                          SBR Hall of Famer
                                          • 02-02-10
                                          • 5217

                                          #90
                                          Originally posted by RogueScholar
                                          With all due respect, you're dead wrong here.

                                          YOU will be the first to say that it's not acceptable that MOST users have to wait far longer than what's promised to receive the money that's rightfully theirs. The problem there is that your bosses are unwilling to shame BetOnline into doing better by criticizing them publicly and downgrading them until verifiable changes are made to their system of operation. That has always been the only club in SBR's bag, but lately it's getting very dusty, only used once the money stops flowing.

                                          THEY (BetOnline) never gave me more than a perfunctory apology while explaining how something unforeseen has arisen and some third party has dropped the ball. If they were the first to accept responsibility for these "unacceptable" delays, then why don't they have a manager posting here with us and saving you the trouble of sounding complicit in their incompetence? I simply can't reconcile your statement that they themselves feel ashamed of how they conduct business with the numerous exchanges I've had with their staff which never included a genuine effort to make things right, but rather only a litany of stalling techniques.

                                          Sorry for shooting the messenger Lou, but they're sending you out as the sacrificial lamb. Don't let your bosses and BetOnline management tell you you can make a silk purse out of a sow's ear...
                                          So true
                                          Comment
                                          • Applejax
                                            SBR Hustler
                                            • 05-31-12
                                            • 64

                                            #91
                                            After 30 days I got a check for $2500 from betonline yesterday
                                            Today DC called me and said the check is not good, now he wants to send me a ***********, can you believe that?
                                            Comment
                                            • CanuckG
                                              SBR Posting Legend
                                              • 12-23-10
                                              • 21978

                                              #92
                                              You probably arent getting paid
                                              Comment
                                              • Applejax
                                                SBR Hustler
                                                • 05-31-12
                                                • 64

                                                #93
                                                I forgot, he said he will have the tracking number for the moneyvorder tomorrow
                                                Comment
                                                • RogueScholar
                                                  SBR Hall of Famer
                                                  • 02-05-07
                                                  • 5082

                                                  #94
                                                  Did he at least tell you that he would be the first to tell you that the situation was unacceptable?
                                                  Originally posted by StraitShooter
                                                  90% of the guys dont give a shit about your problems..and the other 10 are glad you have them..
                                                  Comment
                                                  • rocky16
                                                    SBR MVP
                                                    • 07-22-12
                                                    • 1905

                                                    #95
                                                    Received my check today. Thanks Lou and Bill for your help with this.
                                                    Comment
                                                    • SBR Lou
                                                      BARRELED IN @ SBR!
                                                      • 08-02-07
                                                      • 37863

                                                      #96
                                                      Originally posted by rocky16
                                                      Received my check today. Thanks Lou and Bill for your help with this.
                                                      Thank you for updating the board Rocky, glad to hear it.
                                                      Comment
                                                      • Fiasco01
                                                        SBR Sharp
                                                        • 01-18-10
                                                        • 325

                                                        #97
                                                        Received my check yesterday (initially submitted payout request 10/30) so it appears as though patience is crucial when dealing with BOL. I'll provide an update in a week or so once I'm confident the check has cleared.
                                                        Comment
                                                        • PAYTON20
                                                          SBR Hall of Famer
                                                          • 02-02-10
                                                          • 5217

                                                          #98
                                                          They finally contacted me after SBR got in contact with them. Cancelled my wire and sent p2p instead, covered fees.

                                                          Still doesn't make up for the poor CS as I was trying to contact a supervisor/manger for 2 weeks before SBR got involved
                                                          Comment
                                                          • electro2669
                                                            SBR Rookie
                                                            • 11-26-12
                                                            • 2

                                                            #99
                                                            I just recieved a payout from BOL. It took about 3 weeks.
                                                            Comment
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