Betonline payout problems

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  • SFGiants93
    SBR MVP
    • 12-03-11
    • 1186

    #1
    Betonline payout problems
    I requested a payout by check almost a month ago and it's still not here. I called them yesterday and they said it'll probably be about another month.

    I've played at 5dimes and Bodog/Bovada and neither ever took more than 3 weeks to get me a check. I do not recommend Betonline, a sportsbook should never take 2 months to get a payout to their customer. This is very poor business practice.

    I'm still worried that I may not get the payout.
  • gators0708
    SBR MVP
    • 10-07-10
    • 2318

    #2
    They did the same stuff to me back in September, you will get paid eventually but they are by far the worst.
    Comment
    • BetOnline
      SBR Sharp
      • 01-07-09
      • 256

      #3
      HI SFGiants93. If you PM me your account info I'll be happy to look into it for you.
      Comment
      • sharpcat
        Restricted User
        • 12-19-09
        • 4516

        #4
        Originally posted by BetOnline
        HI SFGiants93. If you PM me your account info I'll be happy to look into it for you.
        Alex,

        Any plans on ever focusing on improving the payout situation at BOL?

        Being that you guys charge some of the highest processing fees in the industry one would think that BOL would put that money towards making sure that players are paid in a timely fashion.

        Maybe instead of paying SBR to cover your asses all of the time you take the money that you invest into advertising and put it towards pleasing your players? or are you concerned that SBR will Betphoenix you?
        Comment
        • 5mike5
          SBR Aristocracy
          • 09-21-11
          • 51880

          #5
          they really are losing serious cred last few months

          new threads daily on payout complaints, not to mention the poker problems
          Comment
          • Scorpion
            SBR Hall of Famer
            • 09-04-05
            • 7797

            #6
            this is not good
            Comment
            • Scorpion
              SBR Hall of Famer
              • 09-04-05
              • 7797

              #7
              too many payout issues

              i just requested a withdrawal by express check

              will let you guys know how it goes
              Comment
              • marcojuiceman
                SBR MVP
                • 05-25-11
                • 2870

                #8
                Originally posted by sharpcat
                Alex,

                Any plans on ever focusing on improving the payout situation at BOL?

                Being that you guys charge some of the highest processing fees in the industry one would think that BOL would put that money towards making sure that players are paid in a timely fashion.

                Maybe instead of paying SBR to cover your asses all of the time you take the money that you invest into advertising and put it towards pleasing your players? or are you concerned that SBR will Betphoenix you?
                they hope no one requests a payout of over $1000.. thats why they rig the poker rooms with so many freeplays
                Comment
                • Scorpion
                  SBR Hall of Famer
                  • 09-04-05
                  • 7797

                  #9
                  i paid $50 for express delivery and still nothing

                  where is my check?
                  Comment
                  • John Dough
                    SBR MVP
                    • 09-21-05
                    • 1785

                    #10
                    Originally posted by Scorpion
                    i paid $50 for express delivery and still nothing

                    where is my check?
                    You seem to have requested it on Sunday 5/6. Assuming it was processed the next day, they start counting the following day as the 1st business day, so today is the 3rd business day. Kind of a bit early to be complaining when the site quotes 7 business days, isn't it?
                    Comment
                    • BetOnline
                      SBR Sharp
                      • 01-07-09
                      • 256

                      #11
                      Originally posted by Scorpion
                      i paid $50 for express delivery and still nothing

                      where is my check?
                      Scorpion

                      If u PM us your username we can update you.

                      Thanks
                      Comment
                      • Hankwins
                        SBR MVP
                        • 09-17-10
                        • 2232

                        #12
                        Originally posted by BetOnline
                        Scorpion

                        If u PM us your username we can update you.

                        Thanks
                        pretty sad you try yo keep it all private, people are reporting pathetic payout delay issues and you don't wanna fill the SBR readers in, also you have had this sbr user account for years just started to start to repl to disgruntled cutomers on this forum. I made a comment in your defense the other night about still having faith in BOL, if you wanna restore faith in bettors i suggest you start guaranteeing PAYOUTs like you have with freeplays forever.
                        Comment
                        • Dark Horse
                          SBR Posting Legend
                          • 12-14-05
                          • 13764

                          #13
                          The waiting time has doubled in a year, so do the math and get out while you still can. This is who they are now. Don't expect them to go back to who they once were. And don't expect any warning signs from SBR until it's too late.

                          The funny thing is that SBR may have said something (behind the scenes; who can even remember the days of public accountability?), and now you have a BOL bozo here admitting to the problem by moving SBR posters up in the waiting line if they complain here.
                          Last edited by Dark Horse; 05-11-12, 05:50 AM.
                          Comment
                          • durito
                            SBR Posting Legend
                            • 07-03-06
                            • 13173

                            #14
                            p2p and b2b still go out within a day. you can get 12000 a week this way
                            Comment
                            • marcojuiceman
                              SBR MVP
                              • 05-25-11
                              • 2870

                              #15
                              Originally posted by Dark Horse
                              The waiting time has doubled in a year, so do the math and get out while you still can. This is who they are now. Don't expect them to go back to who they once were. And don't expect any warning signs from SBR until it's too late.

                              The funny thing is that SBR may have said something (behind the scenes; who can even remember the days of public accountability?), and now you have a BOL bozo here admitting to the problem by moving SBR posters up in the waiting line if they complain here.
                              Comment
                              • witt
                                SBR Rookie
                                • 03-12-12
                                • 35

                                #16
                                betonline is a fcking joke i made a soccer bet by mistake the game is not until sunday and i called them to seee if they would cancel it for me and they would not because it was placed online what is the fcking difference with doing it online or by phone other books i deal with would cancel it no problem they are truley a fcked up book and as long as they keep paying sbr they are going to say they are a great A+ book my fcking ass
                                Comment
                                • John Dough
                                  SBR MVP
                                  • 09-21-05
                                  • 1785

                                  #17
                                  Originally posted by witt
                                  betonline is a fcking joke i made a soccer bet by mistake the game is not until sunday and i called them to seee if they would cancel it for me and they would not because it was placed online what is the fcking difference with doing it online or by phone other books i deal with would cancel it no problem they are truley a fcked up book and as long as they keep paying sbr they are going to say they are a great A+ book my fcking ass
                                  1. This is not a payout issue, wrong thread.

                                  2. Any book that cancels a wager you made is doing it as a courtesy. You made a mistake, it's nice if they let you fix it, but they're not obligated to do so.
                                  Comment
                                  • witt
                                    SBR Rookie
                                    • 03-12-12
                                    • 35

                                    #18
                                    hey john why don't u go and fck youself i just say i made a mistake and placed the bet and i will post in anypart if the form i want
                                    Comment
                                    • John Dough
                                      SBR MVP
                                      • 09-21-05
                                      • 1785

                                      #19
                                      Originally posted by witt
                                      hey john why don't u go and fck youself i just say i made a mistake and placed the bet and i will post in anypart if the form i want
                                      Classy.
                                      Comment
                                      • Hankwins
                                        SBR MVP
                                        • 09-17-10
                                        • 2232

                                        #20
                                        Most sports have a have policy that all bets are final, most will probably change a "mistake" once or twice out of courtesy.
                                        Comment
                                        • witt
                                          SBR Rookie
                                          • 03-12-12
                                          • 35

                                          #21
                                          nothing classy abouit it just telling you what i think abouit you
                                          Comment
                                          • Scorpion
                                            SBR Hall of Famer
                                            • 09-04-05
                                            • 7797

                                            #22
                                            what is the tracking number for my payout?

                                            i was charged $50 for Express Check

                                            Originally posted by BetOnline
                                            Scorpion

                                            If u PM us your username we can update you.

                                            Thanks
                                            Comment
                                            • poker6469
                                              SBR Sharp
                                              • 02-13-12
                                              • 454

                                              #23
                                              ive had account with them for a very long time,back when it was bestlines,

                                              i stayed on sideline when they switched to betonline glad i did .i will never put one penny in this site do they have a clue how bad there reputation has been destroyed ,do they lol what ajoke .
                                              Comment
                                              • taxer
                                                SBR Wise Guy
                                                • 05-31-11
                                                • 630

                                                #24
                                                they paid my cousin person to person in a day it seems its the checks that may have some delays
                                                Comment
                                                • Keith Richard
                                                  SBR MVP
                                                  • 07-06-06
                                                  • 1576

                                                  #25
                                                  I know it is supposedly not connected to Betonline but has anyone had any issues getting paid from Lowvig.com? I still have my doubts about them having no association with BOL so I figure they would have many of the same payout issues as BOL. Anyone?
                                                  Comment
                                                  • bimbo007
                                                    SBR Rookie
                                                    • 05-24-10
                                                    • 8

                                                    #26
                                                    moneybookers payout request

                                                    i made payout request via skrill money bookers, since 21st may .they said it will only take 36 hours to reflect in my skrill account but today is 25th and the money is yet to reflect in my account. each time i contact them via live chat they kept telling me that the payout should reach me shortly but nothing has happened. should have stuck to my b365. i am regretting that i ever opened an account with this crooks.
                                                    Comment
                                                    • OwenGreen
                                                      SBR Rookie
                                                      • 06-15-12
                                                      • 1

                                                      #27
                                                      Betonline unpheasant pluckers

                                                      I won just over $600 with BOL. Firstly they wouldn't pay me because I had some freeplays outstanding that I did not want. Then they wanted me to give them a copy of a utility bill photo ID and BOTH sides of my CC. Are these guys for real? I wish I had done some research (like looked at your site!) before betting with them. If they think I'm sending them the copies they can think again. How the **** does them having a copy of my CC make the payout more secure? They are not sending it to my CC account. They didn't need a copy when they wanted my money!!!!
                                                      Is there nothing anybody can do, no agency like BBB or someone who can make these arseholes behave like gentlemen and honor their bets.
                                                      Comment
                                                      • tiesongxin
                                                        SBR Rookie
                                                        • 06-06-12
                                                        • 1

                                                        #28
                                                        guys let me tell you my situation: i requested a payout via wire on 5/16 and it was proceeded on 5/17. i should have received it in 10 business days. but i did not. i contacted them many times about the issue and most times i got nonsense answer. thank god i received it on 6/12. followings are my conclusions and suggestions:
                                                        1. betonline has good odds and clear betting orders.
                                                        2. customer service is bad, or i would say management is bad.
                                                        3. they do pay you. but it might be delayed in most situations for whatever the reasons are.(no one knows the reasons are true or not.)
                                                        4. for betonline staff and managers, i hope you can improve your service quality, which will improve your credit and thus attract more customers, very simple business strategy, right?
                                                        5. for betonline users, best wish on your bets, cheers!
                                                        Comment
                                                        • Courtesywipe
                                                          SBR MVP
                                                          • 09-02-11
                                                          • 1623

                                                          #29
                                                          Do they have any customers left?
                                                          Comment
                                                          • Deal With It
                                                            SBR High Roller
                                                            • 04-29-11
                                                            • 166

                                                            #30
                                                            With all these complaints surfacing daily, why are they rated a B+????
                                                            Comment
                                                            • bighawk12
                                                              SBR Sharp
                                                              • 06-06-12
                                                              • 445

                                                              #31
                                                              Skorpion did you get your express check?
                                                              Comment
                                                              • Courtesywipe
                                                                SBR MVP
                                                                • 09-02-11
                                                                • 1623

                                                                #32
                                                                Originally posted by Deal With It
                                                                With all these complaints surfacing daily, why are they rated a B+????
                                                                Because they pay good money to SBR. They are slowly being downgraded but SBR doesn't want to do it too fast as it would make them look bad to have supported such a shitty book. Kind of how they supported Belted.......and we all know what happened there.
                                                                Comment
                                                                • bighawk12
                                                                  SBR Sharp
                                                                  • 06-06-12
                                                                  • 445

                                                                  #33
                                                                  I should of read reviews on this site, i invested a lot of money in them, but they been paying me on time via p2p. Customer service is a joke for sure. Just requested a express check lets ser how this goes :/
                                                                  Comment
                                                                  • princecharles
                                                                    SBR Wise Guy
                                                                    • 11-22-10
                                                                    • 827

                                                                    #34
                                                                    Originally posted by bighawk12
                                                                    I should of read reviews on this site, i invested a lot of money in them, but they been paying me on time via p2p. Customer service is a joke for sure. Just requested a express check lets ser how this goes :/
                                                                    P2P from BOL us the BEST way to go.
                                                                    Comment
                                                                    • princecharles
                                                                      SBR Wise Guy
                                                                      • 11-22-10
                                                                      • 827

                                                                      #35
                                                                      Originally posted by bighawk12
                                                                      I should of read reviews on this site, i invested a lot of money in them, but they been paying me on time via p2p. Customer service is a joke for sure. Just requested a express check lets ser how this goes :/
                                                                      P2P from BOL is the BEST way to go. For too many reasons than I'm in the mood to explain.... Just is right now.
                                                                      Comment
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