Played with these guys for years with no issues. Up lifetime there. Haven't played there since November. Deposited yesterday and made 3 wagers on POSSIBLE super bowl matchups. Bet the following
NE/SF over 47
NE -4 over SF
Balt/SF over 39.5
I log in today and see they are still pending. Went to live chat and asked for the to be no actioned since the games will not take place. I get an email 30 minutes later stating that the games will be graded as a LOSS because the matchups will not occur! I cannot believe this...every other shops grades these as no action if the game does not happen. If the game happens you have action at those prices. No where on the wager screen did it state this crazy stipulation that if the 2 teams do not make the game the wager is graded as a loss. NO way would I or anyone with half a brain bet this if it's a loss not no action. Called and talked to a supervisor who explained to me this is how it is graded. He did say he would file a complaint for me and see if it can be reviewed again. I filed a complaint with SBR just now as I am in total disbelief that they would pull this crap. They are taking a shot at me and if you have funds there beware. Hopefully its a misunderstanding and they regrade it as no action. If they don't I would not recommend playing there
NE/SF over 47
NE -4 over SF
Balt/SF over 39.5
I log in today and see they are still pending. Went to live chat and asked for the to be no actioned since the games will not take place. I get an email 30 minutes later stating that the games will be graded as a LOSS because the matchups will not occur! I cannot believe this...every other shops grades these as no action if the game does not happen. If the game happens you have action at those prices. No where on the wager screen did it state this crazy stipulation that if the 2 teams do not make the game the wager is graded as a loss. NO way would I or anyone with half a brain bet this if it's a loss not no action. Called and talked to a supervisor who explained to me this is how it is graded. He did say he would file a complaint for me and see if it can be reviewed again. I filed a complaint with SBR just now as I am in total disbelief that they would pull this crap. They are taking a shot at me and if you have funds there beware. Hopefully its a misunderstanding and they regrade it as no action. If they don't I would not recommend playing there