The book concedes an error was made. They intended to mirror Bet365's price on the "Yes", but did not. When that was recognized, apparently the "Yes" was re-priced, while the "No" was erroneously not. Although Bubba logged in to see the wager cancelled and chose not to re-bet it, he's being credited with both a $500 freeplay and $2,000 cash in his account (equivalent to a $250 wager at the intended +800 that he never had action on).
It's beyond a good faith gesture for what was ultimately a poorly handled market. Mistakes happen. We've confirmed that bubba was the only player affected.
It's beyond a good faith gesture for what was ultimately a poorly handled market. Mistakes happen. We've confirmed that bubba was the only player affected.