Bet Online Problems back??

ico2525 · 08-19-08, 06:05 PM

+1

bigboydan · 08-19-08, 07:15 PM

I'm on it once again Katstale.

katstale · 08-19-08, 07:47 PM

Appreciate it BBD. I am not trying to beat this issue to death, but i was wondering today....

"Does anybody from SBR play here?"

And the answer is.......??

Cause how could the rating stay so high if any of you boys dipped your toes in this water.

I realize a rating is based on a combination of things, but man--you got to be able to hang on to a website to do a little looking around.

Like any player, I want to see people with this type of business model make it.

katstale · 08-20-08, 10:23 AM

Hey ,mods, employees, owner(s)--don't fall all over yourselves answering the question abt "do any of you play at BOL?"

Again, how can you give a place an A- rating if NONE of you play there?

Cause if you did play there--then you could give a businesslike answer to how they can be rated so highly with that squirrely software!!

dwaechte · 08-20-08, 11:52 AM

It seems like this is an issue which is effecting you katstale more than anyone else. I just logged on and had no problems, so I'd be a little more hesitant in ripping the book if it's more of an isolated incident than you think.

katstale · 08-20-08, 12:03 PM

You would be correct, if you weren't wrong. Follow some of the other threads on this. Many people who play there regularly have this problem. It is not restricted to just a few players--well, I think they only have a few players--it is across continents/countries.

I know personally 4 players, not counting the ones who have chimed in here, who have been having identical problems. It gets "better" at times, but it never completely goes away. Stay on them all day and you will see some of what we have been talking about.

dwaechte · 08-20-08, 12:19 PM

Originally posted by katstale

You would be correct, if you weren't wrong. Follow some of the other threads on this. Many people who play there regularly have this problem. It is not restricted to just a few players--well, I think they only have a few players--it is across continents/countries.

I know personally 4 players, not counting the ones who have chimed in here, who have been having identical problems. It gets "better" at times, but it never completely goes away. Stay on them all day and you will see some of what we have been talking about.

And you'd come off a lot better if you didn't assume things.

I followed the previous thread by Joevig, and either the problems aren't effecting everyone, there's a serious lack of SBR folk playing at BO, or people don't bother posting their problems. I can't find any other threads complaining about the software at BetOnline, so please enlighten me as to where these other "threads" are.

I was just pointing out that my own experience and the far from overwhelming outcry on SBR may give an indication that the problem is somewhat more isolated than you think.

Killer_Demo · 08-20-08, 01:23 PM

i was bout to sign up with BOL....hope these problems still arent happening.

Frank · 08-20-08, 03:17 PM

Originally posted by dwaechte

It seems like this is an issue which is effecting you katstale more than anyone else. I just logged on and had no problems, so I'd be a little more hesitant in ripping the book if it's more of an isolated incident than you think.

This is a MAJOR problem. Katstale is definately right when he says some days are better than others. There are problems EVERY SINGLE DAY!

Some days(good days) you get logged out for no reason after 5 seconds of inactivity, about 5-10 times over the course of the day.

Bad days it happens about 100 times.

This never happened with the old software. It all started when they started this new and improved software. I hate it.

I have a few buddies who started playing there because I told them they were a good book. They have since quit playing there. They are going to lose more and more business if they don't fix this.

It happens to everyone. Big players and the $10 players who are as square as can be.

With that being said I would have to agree with Katstale that no one that works at SBR must play there.

jtuck · 08-20-08, 03:25 PM

I play there too, this web site is one of several little problems i have with them that i have nowhere else. There -105 sides are the one thing keeping me with a small balance there. The website is hit or miss, it has worked most of the time for me since dan talked to them about it

big joe 1212 · 08-20-08, 03:40 PM

I have had these problems also. Reduced juice also will keep me there once football gets rolling. If they fix this problem,along with their high withdrawal fees, I'd use them more in football season. Otherwise, just a few hundred in there!

bigboydan · 08-20-08, 04:10 PM

I'm still working on this issue gentlemen, so please bare with all the parties working on this matter.

FadeThePublic · 08-20-08, 04:43 PM

Betonline keeps sending me letters in the mail telling me how great they are and offering me bonuses. I just throw them away. Have yet to hear a lot of good things about BO.

tomcowley · 08-20-08, 09:43 PM

I can tell you BO was good to me in every respect last football season, but it sounds like things have definitely gone downhill since then.

topcat · 08-20-08, 09:50 PM

Originally posted by dwaechte

It seems like this is an issue which is effecting you katstale more than anyone else. I just logged on and had no problems, so I'd be a little more hesitant in ripping the book if it's more of an isolated incident than you think.

i love this place,and i have

never had a problem.

Mudcat · 08-21-08, 09:23 AM

Originally posted by katstale

BBD, you might want to chat them up again. Today was back to log in several times to get in once, time outs at the worst possible moments and generally just stuff that can't really even be described. If there was such a thing as a "ghost" inside a sportsbook's software--it is this place.

Seriously, I have been in and evaluated probably as much sportsbook/casino software as almost anybody.

THIS IS THE WORST I HAVE EVER SEEN.

How can they possibly maintain the A- rating (John? Bill?) with this terrible platform? If not for the reduced juice--they would have to close their doors.

Do they not understand we are trying to help them? Their old software was light years ahead of this "new and improved" stuff.

I have evaluated quite a bit of software myself and I talk to quite a few players. I'm going to have to both agree and disagree.

I agree that the current BOL situation is weak. I even mentioned it in a recent thread I started about "improvements" that made things worse.

But at the same time, I have to agree with dwaechte that you are experiencing the problems more severely than a lot of people. You call it THE WORST YOU HAVE EVER SEEN. I have seen much worse many times.

I hate to say it, but it's an increasingly typical thing in the industry today. It's like JustBet, Skybook, Sportbet, Royal. They're all clunky and crappy in different ways. Inconsistent. It's bad but no one I talk to sees BOL as being quite as life-or-death as you're describing. It really does seem like you're experiencing the glitches more severely for some reason.

Anyway I'm not arguing, just gabbing. The fact that there are other crappy sites doesn't make it alright. I hope BOL will keep working out the bugs and make it more consistent.

durito · 08-21-08, 11:11 AM

Originally posted by FadeThePublic

Betonline keeps sending me letters in the mail telling me how great they are and offering me bonuses. I just throw them away. Have yet to hear a lot of good things about BO.

free money sucks

bigboydan · 08-21-08, 01:17 PM

Ok gentlemen, I just spoke with BOL management and they informed me that this matter has been fixed once again.

Frank · 08-21-08, 01:48 PM

That would be a negative.

They had major issues this morning where people could not even log in.

Those issues are ok now, which is probably what they are referring to.

The other issues are still there and will probably always be there.

BBD, I appreciate you taking the time to speak to these guys but they just don't get it. They are in complete denial that they have these issues that everyone has posted about.

They will not lose my business but they will not get my action ever when the same number is available somewhere else.

JoeVig · 08-22-08, 01:50 PM

Hi Fellas,
I started this mess so I will gladly add my $0.02 back in...

Why all the personal attacks here? I think Mudcat is spot-on. I would put these problems in the category of "clunky" web software (more so than Skybook or others I use). Not the end of the world, but definitely a hassle. Yeah, you can get your action down - but you might have to refresh, go back, or log in again when you get "Page cannot be displayed" refreshing the lines screen. If you haven't had problems, then more power to you, but don't knock those who have.

I've been with them since it was "Bestlines" before the merger and name change to "Bet Online". Never had a payment problem (except the high cashout fees), and overall a good bunch of people to do business with. I do wish they would work out these gremlins or go back to the old look and feel (not to mention it actually worked).

And thanks again to BBD and SBR for providing this space to discuss, and helping communicate players' issues with management.
-JoeV

topcat · 08-23-08, 12:09 AM

Originally posted by FadeThePublic

Betonline keeps sending me letters in the mail telling me how great they are and offering me bonuses. I just throw them away. Have yet to hear a lot of good things about BO.

they do have a special package where you get low juice,which can save tons of money.

bigboydan · 08-24-08, 12:24 PM

Originally posted by topcat

they do have a special package where you get low juice,which can save tons of money.

They do offer a low vig option sir. Just make sure you sign up accordingly when filling out your application.

bigboydan · 08-24-08, 12:28 PM

Originally posted by Frank

BBD, I appreciate you taking the time to speak to these guys but they just don't get it. They are in complete denial that they have these issues that everyone has posted about.

Not a problem at all.

It was good talking to you at the bash about this particular subject in great detail Mr.Frank. Hopefully BOL can resolve these issues completely in the near future. Also, LMK if the mirror site works better with that s/w we were discussing.