Dispute with BETONLINE

[prop]

Account at 2+2 with a post count of 2 and a November join date claiming to be OP of this thread posted in the $65,000 dispute thread of 2+2:

[quote]Hi, I'm the OP of the thread: "Dispute with Betonline" > SBR just send me an email saying my account at SBR has been timeout and I can not comment anything in my thread untill the case is over. I guess I should discuss my case over here since I am not allowed to post anything in SBR from now on:
e]

[marcojuiceman]

I have nothing to say to you. Once again, I do not cheat on other people. Let's wait until SBR comes out with the whole true story. I was mad after reading ur post and I dont know if you work for Betonline or not but I will ignore what u said from now on and just focus on the case.

He does work for BetOnline.. Have anyone caught on yet..

[Legions36]

I really don't know how u guys are really siding with these guys. Its obviously something bigger here than we know yet. he obviously wasn't only trying to move $50 like he says its been going on for a while with chargebacks, collusion, sharing hole cards with friends, and cheating other players at the table. To me these guys did everything they could to scam people. Then the bit-ch has the nerve to say that i work for this place when...hahahaha its to bad i hate cheaters when i comes to poker. This guy doesn't deserve a penny and the money needs to go back to the people that were cheated just like i know it will.

[prop]

got a PM from OP at another forum. This guy hasn't given up - I'd just thought I'd bring it to SBR's attention in case it was another issue like the $65K for sure player was guilty that was reversed. I know the SBR feed says player confessed - but he's claiming he confessed to $50.00 chip dumping NOT COLLUSION or anything that should warrant $37,000 confiscation. I'm not siding with him, nor against him - only bringing up the fact he claims he was banned from posting here and still feels he was cheated, and with it now becoming known BetOnline almost cheated a player without proof and insisted he was guilty until it went high profile and then decided to honor his claim to his winnings. Perhaps prior to knowing the issues maybe BetOnline's word was taken too serious on some of these issues. Only raising the question; bringing it to attention.

Man hopefully he doesn't mind me sharing his PM but it seems simple enough

Hi Prop,
My name is Quang. As you may know my account at SBR is "thanhquang205" and I'm OP of " Dispute with Betonline" where my 37k was confisticated. Just after a few days after posting the thread, my account at SBR has been time out and I will only allow to the forum again after the case is over. From then, I havent received any message or email from Lou about my case. I'm writing this to you because I think that you are dealing a lot with similar situation and can help me resolve my case with reasonable result. I am admited that I was chip dump $50 to my friend to fund his account but never involve in any collusion. I read a lot of your post in many forum and I love the way you protect innocent players. Would you give me advice to deal with my case since SBR not allowed me to post anything at there forum and I have no iead how to procceed beside sending a lot of email looking for help. I still think that it is unfair to confiscate 37k because I chip dump $50 to help my friend fund his account and his money still available in his account. Thank you for your time and I look forward to hearing from you soon,
Regard,
Quang

[sq764]

the fact that 2 people can play at the same table from the same IP address is insane for a poker room considering themselves as safe and legit..

[tomcowley]

1) BetOnline is beyond retarded for allowing 2 people with the same IP to sit together (or not, if they just keep all losses and jack all accounts trying to cash out)
2) How much of the 37k came from legitimate winnings while he was the only account at the table?
3) How much did the accounts net profit (and over how many hands played) where they were at the same table and other people were dealt in.
4) Is this any kind of chipdump/********** ring, or is the funding basically as described, an account that ran up a balance dumping small amounts to friends on occasion?
5) Why did you ban the guy from posting here? Nothing still in this thread merits that.

[thanhquang205]

I contacted Justin7 and my account has been unbanned. However, I will not give up. I still tried to call BO every other day.
Lou, please help me contact with Betonline management again to have reasonable solution. As Justin said ealier about chip dump case"Reverse the dump, close the accounts, and pay both players. I have stated this, and have disagreed with BetOnline's handling of these disputes."

[Justin7]

Just to clarify, I don't think your account was ever banned -- I think you had a short timeout. We SBR mods sometimes use a 3-day ban if it appears that a poster is hitting a lot of threads with unrelated comments. I don't know what happened with you earlier, but I'm sure you'll be able to continue posting if you stay on topic in this thread, and don't carry it over to other threads.

[thanhquang205]

THank you for correcting me Justin, I hope SBR will keep communicate to BO manager.

[thanhquang205]

Seem like I have to give up my money. Anyway thanks everybody for your help. THanks Lous, Justin and Prop...Good luck everybody.

[Justin7]

Seem like I have to give up my money. Anyway thanks everybody for your help. THanks Lous, Justin and Prop...Good luck everybody.

Did Betonline give you a final decision? What did they do? And what explanation did they offer?

[thanhquang205]

I still try to contact them but as they said that is the final decision and they said they dont want me to call them again and do not want to do business with me. I still do not satisfy with their decision and I haven't heard anything from Lou either.

[Jerm3462]

Lou replied. I stand corrected

[SBR Lou]

I still do not satisfy with their decision and I haven't heard anything from Lou either.

thanhquang205,

You lied about being perma. banned from SBR, and are still being dishonest.

I'm going to forward what was sent to you in late November, which wasn't satisfactorily answered. You haven't written me once in the last 60 days. You seem to think that by working different boards and reaching out to different parties that you will obfuscate the issue.

The fact is that your admission of "one" $50 chip-dump has been batted down, cleanly. All of the other accounts that dumped the CC funds to you were to have their deposits refunded. You haven't been fully honest at any point during this process, and that, combined with the fact that you stopped writing me in November, made me uncertain that you even wished to pursue the claim.

[pokernut9999]

thanhquang205,

You lied about being perma. banned from SBR, and are still being dishonest.

I'm going to forward what was sent to you in late November, which wasn't satisfactorily answered. You haven't written me once in the last 60 days. You seem to think that by working different boards and reaching out to different parties that you will obfuscate the issue.

The fact is that your admission of "one" $50 chip-dump has been batted down, cleanly. All of the other accounts that dumped the CC funds to you were to have their deposits refunded. You haven't been fully honest at any point during this process, and that, combined with the fact that you stopped writing me in November, made me uncertain that you even wished to pursue the claim.

Good job Lou

[babyjesus]

Than,

I'm sorry to say this pal, but you just got caught plaayaaa. I tried the same story you did when I got caught. Thankful we were able to withdrawal more than we got taken away at the time. I used to do this in highschool when internet poker first came out. A group of friends and I would get together at school and kill it in poker. We made thousands until they found out. Our school used dynamic IPs and the site never noticed that we all sat at the same table and shared card info. It's easy to do. I paid for my first 2 years of college using my winnings from this scam. Just put your tail between your legs and suck it up like a man. You cheated and got caught. Go try it again at some other book that might not pay as much attention.

I'm going to side with the book on this one boys. FINSIH HIM***mortal combate voice***!!!

[babyjesus]

Ohh and Than,

You say you didn't cheat or share card info. If you had a balance of that sized, why in the world would you risk that by playing at the same table as a friend? When you knew it was wrong....That is one of the main reasons I DO NOT believe you. ohh yeah and because I used to cheat in online poker as well. Takes one to know one pal..

With a balance that big did you really think you weren't going to get caught. It seems as though you'd be a bit smarter when it comes to cheating. You could have made out with a nice chunk of money....On to the next unexpecting sportsbook offering poker rooms.

[pokernut9999]

Sounds like his buddies all dumped there deposits to him and then did chargebacks.

Nice way to build a bankroll.

[thanhquang205]

thanhquang205,

You lied about being perma. banned from SBR, and are still being dishonest.

I'm going to forward what was sent to you in late November, which wasn't satisfactorily answered. You haven't written me once in the last 60 days. You seem to think that by working different boards and reaching out to different parties that you will obfuscate the issue.

The fact is that your admission of "one" $50 chip-dump has been batted down, cleanly. All of the other accounts that dumped the CC funds to you were to have their deposits refunded. You haven't been fully honest at any point during this process, and that, combined with the fact that you stopped writing me in November, made me uncertain that you even wished to pursue the claim.

Lou,
I did not lied about being banned from SBR. I still have s transcript chatting with Shari M that I was told to be permanently banned from SBR due to multiple account which I wasn't. If you need them, I will send you.
About not being to reply you. I promise I did write to you at least 4 times to explain about what I was being asked. I still had it in my mail box with date and time replied.
Betonline told you that my friend dump chip to me was totally a lie. They will never show the hand history that I did dump chip because it never happen. If you have a proof about my chip dump, I am more willing to share with our forum. Only me dump my friend $50 and I already admitted.
At this time I knew that I will not get my money back and I may be banned again from SBR but the true is still the true. I contact Justin7 because I think he is the only one who will help the player against sponsor book and people told me that he is honest.

[thanhquang205]

Ohh and Than,

You say you didn't cheat or share card info. If you had a balance of that sized, why in the world would you risk that by playing at the same table as a friend? When you knew it was wrong....That is one of the main reasons I DO NOT believe you. ohh yeah and because I used to cheat in online poker as well. Takes one to know one pal..

With a balance that big did you really think you weren't going to get caught. It seems as though you'd be a bit smarter when it comes to cheating. You could have made out with a nice chunk of money....On to the next unexpecting sportsbook offering poker rooms.

The only thing I thought at that point is to help him fund his account and I thought if the software let 2 of us sat down at the same table it is their false to let me transfer money. It turn out to be what I said.
To babyjesus, I do not cheat on anybody on Betonline. The money I won is legit. A lot of people on Betonline did play with me on middle and high stake game and they knew how I played. THe $50 I transferred is at a head up micro stake table with max buy in is $50.

[taxer]

SOMEONE..

Change this thread title into " I got caught cheating at BETONLINE "

I am sick of seeing posters that use their posting handle in a forum to extort books , this is why books make shiat harder for some of us that just wanna post up and get paid

[thanhquang205]

Betonline just refunded $800 which is my deposit to my bank account. I do not what is that for but I guess their final decision is refund the deposit and steal 37k for $50 chip dump

[betplom]

lesson learned?

[nyplayer33]

your a coach and played on an iffy site......hmmmmmmmmmmmmmmmmmmm

[Frogger]

Betonline still shady. Although he may have lied, I wanna know what else about. If betonline didn't allow two players from the same IP would this have been avoided? If so then it's hard to see how the player is wrong.

We don't hear stories like this abut pinnacle. We don't hear stories about CRIS. To side with BetOnline and even be happy the guy got caught is just strange. From a player perspective we need to focus on what the book did wrong, and how a Pinnalce or CRIS would have reacted in the same situation.

BetOnline is going out of their way to seize funds. CRIS and Pinny are going out of their way to make sure you get paid. Huge difference.

[horja1]

Betonline still shady. Although he may have lied, I wanna know what else about. If betonline didn't allow two players from the same IP would this have been avoided? If so then it's hard to see how the player is wrong.

We don't hear stories like this abut pinnacle. We don't hear stories about CRIS. To side with BetOnline and even be happy the guy got caught is just strange. From a player perspective we need to focus on what the book did wrong, and how a Pinnalce or CRIS would have reacted in the same situation.

BetOnline is going out of their way to seize funds. CRIS and Pinny are going out of their way to make sure you get paid. Huge difference.

Pinnacle does not have poker anymore.

[thanhquang205]

I still sick from my stomach every times I see a complaint regarding Betonline. Sometime I think that's it, sometimes I want to do something to get my money back. Any suggestion??

[SBR Lou]

I still sick from my stomach every times I see a complaint regarding Betonline. Sometime I think that's it, sometimes I want to do something to get my money back. Any suggestion??

thanhquang205,

You lied about being perma. banned from SBR, and are still being dishonest.

I'm going to forward what was sent to you in late November, which wasn't satisfactorily answered. You haven't written me once in the last 60 days. You seem to think that by working different boards and reaching out to different parties that you will obfuscate the issue.

The fact is that your admission of "one" $50 chip-dump has been batted down, cleanly. All of the other accounts that dumped the CC funds to you were to have their deposits refunded. You haven't been fully honest at any point during this process, and that, combined with the fact that you stopped writing me in November, made me uncertain that you even wished to pursue the claim.

Hi thanhquang205,

I would have given this update via email, but again, you haven't written since November of 2011. We made repeated attempts to discuss this through with you; it never happened for reasons I guess only you would know. You received your refund.

I know, at least in the court of public opinion, that it stinks when there's no perceived closure... but I'd just like to say for the conspiracy theorists out there, if you honestly think this was a financial issue, checkout the poker winner who had a

[thanhquang205]

Hi Lou,
I never wish to stop pursue the claim. I only feel that I need to find the right person who can help me with that. I will attach every email that I sent you in Nov without response from you. I can only say that I only dump $50 to my friend to help him fund his account. Other than that, I NEVER EVER involved in any collusion, cheating. They can track that by looking at my HH. I hope that you understand and will speak with Betonline on my behalf.
Re: [COMPLAINT] Betonline - Code: OTHER - Account: b185436

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FROM:

quang ngo

TO:

Lou

Message flagged
Monday, November 21, 2011 8:35 PM



Hi Lou,

Any update about my case? In the meantime, can you remove the restriction to my account.? I will not post any except my thread. THanks

Re: [COMPLAINT] Betonline - Code: OTHER - Account: b185436

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FROM:

quang ngo

TO:

Lou

Message flagged
Thursday, November 24, 2011 2:35 PM



Hi Lou,
I still haven't heard anything about my situation and since I was banned at the forum I could not post anything else. Please help me to update my situation and in the meantime, could you remove my restriction on the forum so that I can concentrate to my case. Happy thanksgiving.
Best regard,
Quang

Re: [COMPLAINT] Betonline - exp: OTHER - Account: b185436

Hide Details

FROM:

quang ngo

TO:

Lou

Message flagged
Friday, November 18, 2011 5:27 PM



Hi Lou,
The only thing I want to restate is I only dump chip to kenpham84 is at the headup table and I already explained to them and in our forum. They claim that he used CC to deposit to moving fund to my account is not correct and it is ridiculous. I only transfer chip to kenpham and I make no benefit for that action at all. I need them to prove that when did they move their fund to my account( I can believe that they accuse me on this). They can say I chip dump, that's correct. Other than that I do not think I have done anything wrong. The third party that you mentioned is another friend that I tell him come play at Betonline because the game is easy to beat. I do not know much about him and I guaranteed that I never sat down at the same table with him at any mean.

Best regard,
Quang

[bigugly]

I don't feel like Quang has been proven to be a liar at this point. I wish we could get all the facts and proof out here for all to see.

[Koking85]

Real issue

Than,

I'm sorry to say this pal, but you just got caught plaayaaa. I tried the same story you did when I got caught. Thankful we were able to withdrawal more than we got taken away at the time. I used to do this in highschool when internet poker first came out. A group of friends and I would get together at school and kill it in poker. We made thousands until they found out. Our school used dynamic IPs and the site never noticed that we all sat at the same table and shared card info. It's easy to do. I paid for my first 2 years of college using my winnings from this scam. Just put your tail between your legs and suck it up like a man. You cheated and got caught. Go try it again at some other book that might not pay as much attention.

I'm going to side with the book on this one boys. FINSIH HIM***mortal combate voice***!!!

How the hell do you know this guy got caught?? Seriously I think the major point here should be the fact that BETONLINE has been unable to provide any evidence in all these cases, other than trying to accuse people and hoping they admit wrongdoing. How hard is it to send out the hand history lol take 5 minutes to do that and problem solved,done,over,end of discussion PERIOD...

[Koking85]

thanhquang205,

You lied about being perma. banned from SBR, and are still being dishonest.

I'm going to forward what was sent to you in late November, which wasn't satisfactorily answered. You haven't written me once in the last 60 days. You seem to think that by working different boards and reaching out to different parties that you will obfuscate the issue.

The fact is that your admission of "one" $50 chip-dump has been batted down, cleanly. All of the other accounts that dumped the CC funds to you were to have their deposits refunded. You haven't been fully honest at any point during this process, and that, combined with the fact that you stopped writing me in November, made me uncertain that you even wished to pursue the claim.

It's really funny how the administrator slipped the word PERMANENTLY in there to make it look like thanquang is a lier. cause ThanQuang was only banned for "3 days" not "permanently" banned lol man he really lied there haha.. They prob giving you guys a cut..