Sportsbetting.com tacklng processor delays; poor customer support remains problem for

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  • bigboydan
    SBR Aristocracy
    • 08-10-05
    • 55420

    #1
    Sportsbetting.com tacklng processor delays; poor customer support remains problem for
    Sportsbetting.com tacklng processor delays; poor customer support remains problem for players

    Sportsbetting.com's (SBR rating C-) problems with inadequate banking resources were magnified by poor communication with users. The sportsbook has recovered paying most past due amounts including $30,000 to one player in late July. Players continue to report sending multiple emails and a front line of customer service that cannot do anything but pass the complaint on to unavailable management.

    Player:
    I made two deposits on July 6th. They were never credited to my betting account but were deducted from my bank account. I have contacted CS multiple times using both email and phone and have gotten absolutely nowhere. They keep telling me 24-48 hours and they'll contact me. I never hear from them, then I call and they tell me the same load of crap again. I strongly advise any and everyone to pull their money from these guys. I wish I would have found your site before I made my deposits.
  • InTheHole
    SBR Posting Legend
    • 04-28-08
    • 15243

    #2
    Have you talked to this book Dan about this specific complaint?
    Comment
    • bigboydan
      SBR Aristocracy
      • 08-10-05
      • 55420

      #3
      I wasn't the one who fielded this one sir. So needless to say I don't know the answer to your question at this time.
      Comment
      • InTheHole
        SBR Posting Legend
        • 04-28-08
        • 15243

        #4
        Alright....no doubt sportbetting is experiencing some of Jazette'sproblems but this one sounds fishy. Would of ********** that trans within two days....it's easily fixable in my opinion...CS could have easily credited the account by talking to their supervisor.
        Comment
        • punchmaster
          SBR Sharp
          • 09-29-05
          • 322

          #5
          Compared to what I hear about sportsbook and some of the other partner sites, sportsbetting has been gold, fast paying for a couple months now $1500-2500 checks, request Monday, delivered by Friday/Saturday. I thought they were one of Jazette sites that was doing some things independently , taking the high road , and from my direct experience, they certainly seem to be doing that in an absolutely crucial part of the process- payouts. Well done sportsbetting.com!
          Comment
          • iggles
            SBR Hustler
            • 12-26-07
            • 61

            #6
            I have been using sportsbetting.com and have no problems over the last few months. 4-5 days from requesting my withdrawal and received my check... Mch better than sportsbook.com
            Comment
            • gambleballs
              SBR Sharp
              • 10-15-07
              • 466

              #7
              Past couple months with them have been great. Withdraws have been coming in within a week.
              Comment
              • fiveteamer
                SBR Posting Legend
                • 04-14-08
                • 10805

                #8
                can tell all the guys in this thread have huge balances with them.

                good work boys.
                Comment
                • Andy77
                  SBR Hustler
                  • 07-01-08
                  • 72

                  #9
                  I also want to confirm that at this time sportsbetting doing good job with withdrawals. I requested withdrawal on late evening last Saturday Aug 2 and receive on Thursday Aug 7 today.
                  Comment
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