y r they rated so high when theyre have been slow pay complaints? website software sucks customer service avg etc, no free withdrawal and high fees...u cashout $500..but gota pay $50 10% for a check.
downgrade book!
downgrade book!
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One reason is they are safe and have a long track record. If you are looking for A or A+ type service don't look in the B rated section.Comment -
there is a huge difference between the A books and b+ books.Comment -
Long track record? I thought these guys were only around for a couple of years.
They've bait and switched me on about 5 different bonus offers in the past two months alone, via spam texts and spam emails. That's not the mark of an A rated book.Comment -
BetOnline used to be good when Alex was on the forums.BETTING EXCHANGES, easy money.
Soccer Tipping: 5-0-1
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it seems the consensus at sbr wants betonline downgradedComment -
That is the consensus. They're realistically a C- / D+ book as their customer service is non-existent and they are delaying payouts more and more. Took 31 days to receive my wire and it was a very painful process.Comment -
lol sbr do any other b+ books take that long? honestly im curious as to what the criteria is on rating books and how significant are payout times and fees....I know it sucks for usa punters but theres A HUGGGGGGEEEEEE difference 4 bettors between betonline and bet365 its like a civic compared to an aston martin...which should be a huge letter grade difference not 1.Comment -
Just like the consensus was calling for 5Dimes head anytime a few disputes popped up. Those same guys have helped vote them #1 though in the current poster's poll.
Every book gets a turn being the forum punching bag. Every issue gets made into something more than what it is. People are prone to jumping on bandwagons especially on forums but the reality is BetOnline has never stiffed a player. I don't think there's any question that their CS and processing via certain methods could improve, but as John touched on an A+ sportsbook typically doesn't have these issues. We know BetOnline is actively working to improve everyday and one thing to keep in mind is only the squeaky wheels hit the forum.
If anyone ever has an issue, shoot an email to help@sportsbookreview.com.Comment -
I think what is fresh in the memory of posters who have been on this site for over a year is betPhoenix. Similiar rating as BOL. BetPhoenix had similiar slow pay threads for months before an adjustment was made to their rating.
That being said...a grain of salt and due consideration should be given to books that service the USA and possible processor problems that they may encounter. Paper cashouts in check variety are tricky. The more worrisome problem are when a book says processor problems with wires. Wire problems tend to be more of a cash flow problem than a processor problem. With the books getting hit hard this year in football, slowpays cause even more worry.
The higher up service reps like Alex and Marshall are quite good and professional. i have never seen them be rude to anyone. They have more stroke than the garden variety live chat service that BOL employs.
I am hoping that some longer time members here...sbr pros over a year that reside in the USA...chime in on this thread and say whether or not they have been getting their cashouts in a timely manner.Comment -
Wonder what their rating would be, if they were not an advertiser. Probably in the D or D- region.Comment -
Yep, I agree with what you said about Betonline looking a lot like Betphoenix. Both books are newer and came out of the gates fast, and some of this might be growing pains, but in the end you shouldn't alienate your player base. Bottom line, if you offer any type of processing don't lie about it. Real bookies pay and pay fast. Non bookies make up stories and slow pay guys for weeks, even months.Comment -
Yes totally agree they do not deserve B+.
Mods please downgrade this book.
They are pathetic.Comment -
Lou you explained it well but ughhh bet365 has all the criteria you said for an A+ book....yet they are a- one letter grade difference.
I understand where your comming from and for u.s punter beonline probably is a top 5 book. But I assumed you would take payout time AND FEES more into consideration.
thxs for the insightful response howeverComment -
advertising $$=several letter grades higher than BOL should be...periodComment -
This sucks!!!
Seriously sbr should be transparent and they should be downgraded to C grade.Comment -
ad money talksComment -
Fukkin hate betonline slow pay, bad service and booted me on a saturday afternoon during football right in the middle of a busy football weekend. DICKS.Comment -
I see a lot of complaints about BetOnline and hear BetOnline has never stiffed a player. I hope that stays true. I am on day 30 on a 3.5K wire and BetOnline CS told me yesterday "10 more business days". I would not suggest BetOnline and if you do play there definatley do not do a wire!!!Comment -
In the same category with BETUS & SBG Global take this for what its worth.Comment -
The next WSEX.Comment -
check the date when I started this thread....saw this comingComment -
betonline is absolute worst!!!
They charge a wopping 6% for any CC Transaction deposit.
Charge a minimum of 50$ for any type of Withdrawal.Comment -
Lemmings put too much stock into what a book is "rated"
use common sense. when you goto the Sportsbook & I forum here and all you see on the first page are 5-6 Betonline sucks threads... that tells you it all.. If someone is just going to the ratings page and believing what they see that's their problem.
To anyone with half a brain it's obvious Betonline is complete crap. I certainly don't need a rating to tell me thatComment -
Sbr looks real bad backing this shit book. Really makes you wonder .Comment
