Bodog payout and service error

[syc245]

I had just begin to use bodog regularly at the start of this football season. I had my first payout problem on a wire request ealier this wk.
Since I have never used the wire option before, I called on Tuesday and asked the bodog representative what is the limit for one transaction, and is 7000 USD ok? The phone girl said yes, but the payout will just be in euros, and I will be responsible for any possible exchange rate loss. I was Ok with that, so I got online and requested the 7000 USD wire withdraw. After a short while, I received a message from the payout department of bodog, the message says that they will process my 7000 dollar request in two transactions with over 3000 dollars each. I called again after that and confirmed the maximum wire payout for US player is 5000 USD each transaction. Since Im going on an oversea trip early November and dont have the time to wait for two payouts, I just cancelled the previous 7000 USD payout and requested the 5000 instead through wire.
Then when I called bodog today for my other courier check payout on october 11th( which is been delayed 2-3 business days due to the Canadian holiday on october 10th), I found out that my 5000 wire payout request is been processed as two separate courier checks. According to the phone operator, it was processed by bodog's payout department that way. I clearly requested the payout on wire, and they still made the mistake to process it as checks.
Im leaving the country on Nov 4th and I really need that 5000 dollar. Thanks to bodog's payout department, I might not get the money on time. As a matter of fact, none of my two previous payout from bodog through courier check arrived within the time frame of "4-7 business days" as bodog states. I can now only hope there is not another delay and they can wire me the money on time before I leave the country.

[rasetsu99]

If you do receive the courier payments on time, make sure you go to the issuing bank, check if funds are available and cash it the day you get it. This is the only way to make sure the payment is good. If you deposit it, the payment may bounce or be returned up to 2 weeks later. This is happening to about every other payment I receive. The only way I can be 100% sure I receive the money is if I do the above.

Good Luck

[MARVEL]

I requested a payout by check from bodog on October 11. I called their CS line and was told that it takes "4 to 7 business days" to process the check. Its October 23rd and they still cannot provide a tracking number. I was told I should get a tracking number this week. Go figure.

[southpaw74]

I requested a payout that was "approved" 7 days ago for 1,500. I have yet to get any notice of a tracking number or when it will be sent. Starting to get frustrated as well.

[Seattle Slew]

Bodog brings a lot of these problems on themselves with this 4-7 days nonsense.

It usually takes at least 2 to 3 weeks to get these checks.

[rasetsu99]

I get my payments about a week after I make the payout. However for the past couple of months, I haven't been getting tracking numbers, or if I do get them, they come like 2 or 3 days after I receive the payment.

[5mike5]

bodog blows..period

[syc245]

I received my first payout check in early october on the 8th business day, which is no big deal. I think I received the tracking number on that same day when the fedex delivered it to me. But this time, i still havent received the tracking number or the check for the payout I requested on october 11th(they are telling me about their october 10th canadian holiday bullshit). Also Im really pissed that they mess up my wire transfer this time.

[BodogBecky]

I had just begin to use bodog regularly at the start of this football season. I had my first payout problem on a wire request ealier this wk.
Since I have never used the wire option before, I called on Tuesday and asked the bodog representative what is the limit for one transaction, and is 7000 USD ok? The phone girl said yes, but the payout will just be in euros, and I will be responsible for any possible exchange rate loss. I was Ok with that, so I got online and requested the 7000 USD wire withdraw. After a short while, I received a message from the payout department of bodog, the message says that they will process my 7000 dollar request in two transactions with over 3000 dollars each. I called again after that and confirmed the maximum wire payout for US player is 5000 USD each transaction. Since Im going on an oversea trip early November and dont have the time to wait for two payouts, I just cancelled the previous 7000 USD payout and requested the 5000 instead through wire.
Then when I called bodog today for my other courier check payout on october 11th( which is been delayed 2-3 business days due to the Canadian holiday on october 10th), I found out that my 5000 wire payout request is been processed as two separate courier checks. According to the phone operator, it was processed by bodog's payout department that way. I clearly requested the payout on wire, and they still made the mistake to process it as checks.
Im leaving the country on Nov 4th and I really need that 5000 dollar. Thanks to bodog's payout department, I might not get the money on time. As a matter of fact, none of my two previous payout from bodog through courier check arrived within the time frame of "4-7 business days" as bodog states. I can now only hope there is not another delay and they can wire me the money on time before I leave the country.

Can you please PM me your account number? I would like to speak with a senior CS manager about this.

Thanks!
Becky

[syc245]

I received my courier check that I requested on 11th today, the 9th business, and still hasnt got the tracking number for it. now just hope I can get the wire within 10 business days.

[Tbone7678]

I am also in the same boat. I requested my FIRST payout by check from bodog on October 9th. It was approved 9 "business" days ago for 1,400. I have yet to get a notice of a tracking number or when the check will be sent. I got the same story about the Canadian Holiday on Oct 10th delaying payouts. Starting to get frustrated with this. I am now also worried if I ever do get the check if it will bounce? I still have a balance at Bodog but will not deposit again until I get payout.

[bostonboss]

becky give it a rest........bodog is crap......very unprofessional

[MARVEL]

I got my check last night and went to the bank to deposit it. Now waiting to see if it clears.

[southpaw74]

I requested on the 17th. Nothing yet

[NEP Dynasty]

I requested on the 17th. Nothing yet

Same here.

[raidersfan]

I requested a payout on October 18, 2011 and have yet to receive the tracking number which i usually get. Just finished talking to customer service and they informed me that I should receive the payout by the end of next week, they state that they are currently having some type of difficulties. A couple of weeks is not too bad but i definately can see the peoples concern and dissapointment. I have been with bodog for many years and never encountered the type of delays and payout problems that I am currently experiencing. Must be the economy.

[BodogBecky]

Its not the economy...payouts within the US are an industry wide issue due to US laws but I promise you that you will always get your money from bodog.eu or which ever bodog brand licensee on which you are playing! I know its frustrating though.

[dawgfan69]

I requested a 3 figure payout on the 18th by p2p method and they said i could not use that method and switched it to check by courier. 10 days and 8 business days later still waiting for a tracking #. Will post again when and if i receive it. How are they an A rated book.

[BodogBecky]

I requested a 3 figure payout on the 18th by p2p method and they said i could not use that method and switched it to check by courier. 10 days and 8 business days later still waiting for a tracking #. Will post again when and if i receive it. How are they an A rated book.

Of course you will receive it...I recommend that you give CS a call and ask for an update on your tracking number, they will be happy to help!

Thanks,
Becky

[syc245]

just found out that I cant send out a pm until i have 20 post.

[BodogBecky]

just found out that I cant send out a pm until i have 20 post.

No problem, just send me a message through http://calvinayre.com/ask-or-tell/, k? Rebecca Liggero.

Becky

[southpaw74]

I'll be on day 15 and 11 business days. No explanation of where my money is...just general non answers from Bodog cs. Very sad to do business that way I think...

[nyplayer33]

I believe the tracking number is under messages in the bodog client....they have always been solid in paying me and timely

[southpaw74]

I got my tracking number this morning and should receive my check November 2nd from my oct 17th approved request.

[oiler]

i was told bodog hasnt got a tracking number and got my check late and never recieved a tracking number,atleast i got it

[NEP Dynasty]

After being told by Bodog CS last week that I week that I would have my money early this week (from an October 17th payout request), I was just told that due to an "International Banking Holiday", there has been a delay in my payout and they, to quote the CS agent, "have no idea when I will receive the payment."

Bodog Becky, please comment on this.

[BodogBecky]

After being told by Bodog CS last week that I week that I would have my money early this week (from an October 17th payout request), I was just told that due to an "International Banking Holiday", there has been a delay in my payout and they, to quote the CS agent, "have no idea when I will receive the payment."

Bodog Becky, please comment on this.

Can you please PM me your account number so I can ask a Senior CS manager to provide the facts?

Thank you!
Becky