I spoke to a customer support agent at BetOnline and she told me that they WILL NOT offer reduced juice odds -105 for NFL or NCAA football this year. I think SBR should remove them from their Reduced Odds section or at least update it.
-
-
that sucks if true, I was grandfathered in also. I guess I won't be playing there this season.Comment -
They are becomining more and more of a hassle...long payoutsComment -
I think if you were grandfathered in you will still get it. I emailed them about this about a week or two ago before I made my most recent deposit and they specifically said that I am a 'Low Juice' player so I wasn't eligible for any deposit bonuses:
This is Jay from Player Services at Betonline.
Please remember that since you are a low juice player you do not receive freeplay offers, unfortunately this offer is just for Big Bonus players who are eligible to receive freeplay offer based on their deposits but you will be receiving your normal low juice
We hope that you enjoyed your 4th of July weekend.
Have a great evening.
If you have any other questions or require further assistance, please do not hesitate to contact us.Comment -
B.O. customer service is the worst in the industry by a large margin, they are even worse than 5dimes and that's tough to do. Congrats.Comment -
I think the grandfathers are probably ok, also, there is a strong rumor that BOL is going to intro some kind of reduced package for football. Possibly 107. Hopefully Alex will come on and let us know something soon.Comment -
Grandfather's will not get -105 this year. There is no big bonus packages anymore. 30% fp isn't a big bonus fyi alex. LoL They have told me everyone will have a max 30% bonus and a talked about reduced line. -105 is extinct just like their old pts program they miraculously ended.
-stashComment -
I can't confirm on the "grandfathering" in system? The way she was so blunt about it... it seems like nobody will get reduced juice. Kind of funny too... The day I make a huge deposit (got a great bonus) they took all the reduced odds advertisements off of their web page. Sucks. The book is only good for MLB now.Comment -
We'll see in a month or so. Books get more flexible when football comes around. If they take low juice away they have nothing over other books.Comment -
Hey guys, I just checked my account. When I view the college football or NFL lines, they come up as normal -110, but once I select a side and add it to my bet card (before confirmation), the juice changes to -105. I tested it with college and pro on a few different games just to be sure, but it looks like if you signed up with the low juice back when they still had it, you should be square.Comment -
It is no longer available unless you were grandfathered in. But it is still a very good out.Comment -
Hi! Welcome to BetOnline! How can I help you?
You are now chatting with Jay
Your Issue ID for this chat is LTK494014056713X. Please record it in case of pending issue.
Jay: Thank you for contacting BetOnline Live Chat Service. How may I assist you today?
TMS: I was wondering what the steps are in changing my account over to the "reduced juice" feature for the NFL and College Football?
Jay: I will be right with you...
Jay: This cannot be changed
Jay: we do not offer this anymore
TMS: My other question is... are you grandfathering other clients who previously had this promotion last year into this year?
TMS: Meaning... if a client had this promotion last year... will he/she be allowed to use it this year? Does it carry over?
Jay: If the player registered an account when the reduce juice option was available and has never changed it then it will stay the same.
TMS: It's disappointing... but thank you for being honest.
TMS: I was looking forward in doing business with your book. I need a book with reduced odds for this season. At the time I opened my account I was told to wait until the upcoming football season for the reduced option. I patiently waited... and come to find out... now I don't qualify?
TMS: Is there any way management could take a look into this? Or I'm just out of luck?
Jay: Unfortunately it is what it is right now, it cannot be changed
TMS: It's understandable. Thanks for your time.
Not pleased with this... I think it's HORSE SH#$. But.... whatever.Comment -
dude wtf are you talking about?
they havent offered it for 3 years.Comment -
they don't offer it to anyone, grandfathered in or notComment -
why play there you can get reduced juice at 5 dimes heritage bet jamaica and legends on fridays the last twoComment -
i heatd they take forever to pay whats the deal onthatlComment -
Guys, you can negotiate directly with a book, especially in the month before football. No point in trying to get reduced juice in a public thread. You will get exactly nothing out of that. And if you do manage to get a good deal, don't go tell the whole world about it.Comment -
I tried every way to get in with Heritage... they don't answer emails... nothing.Comment
