SBR: When was the last time that SBR ruled against a sponsor?

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  • mighty maron
    SBR MVP
    • 04-20-09
    • 4215

    #1
    SBR: When was the last time that SBR ruled against a sponsor?
    The 5dimes rulings appear to be on the up and up. With posters saying that they would not rule against an advertiser, it got me thinking...when was the last time sbr ruled against a major advertiser. I remember Bet Phoenix and once they left their rating dropped quickly.

    Can someone post a recent example?
  • xstud
    SBR MVP
    • 01-12-08
    • 1643

    #2
    when SBR John was in his 30's
    Comment
    • big joe 1212
      SBR Posting Legend
      • 06-01-08
      • 19380

      #3
      Usually a paid advertiser will listen to SBR so nothing bad would be said.
      Comment
      • trixtrix
        Restricted User
        • 04-13-06
        • 1897

        #4
        the last instance i recall was durito complaining his BetOnline balance got confiscated, sbr disagreed, betonline said oh noes you're mistaken, we'd never do that! then paid promptly via wire
        Comment
        • BigFish
          SBR High Roller
          • 11-04-10
          • 126

          #5
          Interesting. Trix (or durito), do you have a link?
          Comment
          • kero214
            SBR High Roller
            • 10-28-09
            • 110

            #6
            When Tony was a Boy Scout.
            Comment
            • Bill Dozer
              www.twitter.com/BillDozer
              • 07-12-05
              • 10894

              #7
              Originally posted by big joe 1212
              Usually a paid advertiser will listen to SBR so nothing bad would be said.
              Right, SBRforum doesn't allow lower tiered books so the disputes aren't frequent. When a player thinks he has a good argument he wants us to represent, he usually doesn't post "sportsbook123 are thieves" or "so and so took my money". They understand to publicly label the book for an action they want them to undue is usually counterprodictive.

              5Dimes paid a player $60,000 earlier this year. I don't believe the poster posted about it. The books above respect SBR's opinion and will have the player ask us if its complicated. Most books up there have paid a player following our input before. SportsInteraction is there and rated their highest yet because of this and working with SBR to write their rules so situations don't reoccur.

              We're able to work with them on the player's behalf because we understand the difference between a dispute and helping a player leverage a book after taking advantage of obvious human error.
              Comment
              • mighty maron
                SBR MVP
                • 04-20-09
                • 4215

                #8
                ty for the answer bill dozer
                Comment
                • mtneer1212
                  SBR MVP
                  • 06-22-08
                  • 4993

                  #9
                  I have no issue with the ruling, but I have an issue with the resolution and settlement. Tackleberry should have received better than a small freeplay.
                  Comment
                  • Justin7
                    SBR Hall of Famer
                    • 07-31-06
                    • 8577

                    #10
                    We make recommendations against sponsors the same as any other book: when they are wrong. Most of the time though, there aren't that many complaints against the top books.

                    In 4 years, I don't ever remember making a recommendation adverse to Pinnacle, Greek, or Legends.

                    I've found in the player's favor with Betonline and Bodog... in those cases, the books not only remedied the situation, but took actions to make sure there would not be similar complaints.

                    As Dozer earlier said, there was a dispute against 5dimes a few months ago. It was about 60 or 70k in gains off of CPs. We ruled for the player, 5Dimes paid the player and removed the CP opportunity.

                    I don't really know what to say about this recent mess of casino cases with 5dimes. I can help players, but I don't have much control over what goes up in the newswire. I agree that the recent spat of disputes against 5dimes should probably be listed on the newswire, regardless of the end result. Whether you accept 5dimes' actions or not, the dispute provides guidance to how future disputes will be resolved, and should be publicized.

                    --edit: The 5dimes Newswire was already up before I posted this, but I was unaware. As I said, I'm not involved with newswires.
                    Comment
                    • Coming Back!
                      SBR MVP
                      • 10-09-09
                      • 1470

                      #11
                      SBR is awesome!!! Lou has helped me in the past. SBR helps out players for FREE. That's crazy, when you think about it. FOR FREE. And top tier books (the only place anybody should play) usually follow SBRs reccomendations. You could call me a kiss ass, I don't care bc when the crap hits the fan, SBR is my man!!!
                      Comment
                      • topgame85
                        SBR Posting Legend
                        • 03-30-08
                        • 12325

                        #12
                        If the above statement about a player winning those kinds of funds on CP's which are against the rules and they paid then why not pay here? He violated no rule, he saw a spot or game he liked at offered odds and played and won. Pay the guy and move on particularly if they are paying people twice as much who violated an actual rule. TB could have won a lot more, told a dozen friends about the flaw, transferred funds to poker and dumped them to a million 5D players and caused a huge mess. He played the game, not to excess, that was offered and won. He was respectful and told the whole story and they spit in his face with a $320 FP with massive rollover? Unreal and unprofessional. The guy sitting at the end of the local bar drinking hard liquor all day who takes bets is more professional than 5Dimes and probably would be willing to give him a better settlement offer than what was offered by supposedly an ELITE outfit. Another clear mistake 5D made was not booting him after the admitted past posting of horse plays. Had they done it when he was intentionally violating a rule like they should have this dispute would never have happened and it would be a non-issue. At this point you pay for your mistake or you save some money in the short term and lose your reputation which eventually will cost them fer more than 32k.
                        Comment
                        • 9XL
                          SBR High Roller
                          • 08-21-08
                          • 102

                          #13
                          I had a dispute with 5Dimes earlier this year that SBR resolved in my favor. 5Dimes confiscated winnings from parlay wagers that I had made and closed my account. I spoke with Tony via live chat and he agreed to mediation with SBR. I contacted Justin7 and Lou from SBR and a week later I was paid my full balance by 5Dimes. I don't know how I would have ever gotten my money without their help. I didn't post in detail about the dispute, but did say thank you to them for their help back in January.

                          Sports betting and handicapping forum: discuss picks, odds, and predictions for upcoming games and results on latest bets.
                          Comment
                          • THEGREAT30
                            SBR Hall of Famer
                            • 10-04-08
                            • 8970

                            #14
                            SBR is the pimp, the books are the whores, if you let SBR's bullshit figure into the books you choose you are the trick
                            Comment
                            • louis
                              SBR Wise Guy
                              • 09-23-06
                              • 763

                              #15
                              I agree that disputes with A and B rated books are rare. That's been my experience. I've had misunderstandings and problems with A and B rated books, and I've had to talk to the management, but I've never felt that an SBR complaint was necessary.
                              Comment
                              • mighty maron
                                SBR MVP
                                • 04-20-09
                                • 4215

                                #16
                                Thank you all for your input in this...I have an account at the Greeek...I should either load on legends or betcris....I have closed my 5dimes account permanently after this casino debacle
                                Comment
                                • JDUB07
                                  SBR MVP
                                  • 10-09-08
                                  • 1721

                                  #17
                                  Yeah I bet most of the valid disputes are made confidentially without posting bashing threads here on the forums because most likely nothing good will come from it.
                                  Comment
                                  • durito
                                    SBR Posting Legend
                                    • 07-03-06
                                    • 13173

                                    #18
                                    People should really only take their disputes to the forums if they´ve already tried the dispute process with sbr and are not satisfied with the result. Otherwise it really does no good. Slandering a book while they still have your money is not going to make them more likely to pay you.
                                    Comment
                                    • 9XL
                                      SBR High Roller
                                      • 08-21-08
                                      • 102

                                      #19
                                      Originally posted by durito
                                      People should really only take their disputes to the forums if they´ve already tried the dispute process with sbr and are not satisfied with the result. Otherwise it really does no good. Slandering a book while they still have your money is not going to make them more likely to pay you.
                                      I agree with this and it is why I did not make my dispute public. 5Dimes should get at least some credit for agreeing to mediate disputes with SBR and paying out when they are ruled against. My account with them was closed but I would still recommend them for the low-limit recreational player.
                                      Comment
                                      • yisman
                                        SBR Aristocracy
                                        • 09-01-08
                                        • 75682

                                        #20
                                        Originally posted by durito
                                        People should really only take their disputes to the forums if they´ve already tried the dispute process with sbr and are not satisfied with the result. Otherwise it really does no good. Slandering a book while they still have your money is not going to make them more likely to pay you.
                                        Exactly right. Unfortunately, a lot of people do not understand this, and are quick to start threads screaming "<insert book> IS A THIEF!"


                                        Here's a personal favorite.
                                        [quote=jjgold;5683305]I win again like usual
                                        [/quote]

                                        [quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote]
                                        Comment
                                        • Justin7
                                          SBR Hall of Famer
                                          • 07-31-06
                                          • 8577

                                          #21
                                          Originally posted by durito
                                          People should really only take their disputes to the forums if they´ve already tried the dispute process with sbr and are not satisfied with the result. Otherwise it really does no good. Slandering a book while they still have your money is not going to make them more likely to pay you.
                                          I agree.

                                          If you attack a book on a forum, you put them on the defensive. They will try 10x as hard to find a way to justify the decision. If it is still being resolved privately, there isn't the same urgency to "prove they are right". Resolution is usually easier.

                                          When you have your money, you can still post your experience.
                                          Comment
                                          • iQon
                                            SBR MVP
                                            • 04-08-10
                                            • 1483

                                            #22
                                            SBR helped me with my 5Dimes payout in January. Without them, I would have been assed out.
                                            Comment
                                            • BET THE HOOK
                                              SBR MVP
                                              • 02-16-09
                                              • 1947

                                              #23
                                              SBR always shoots straight no matter which book is involved.
                                              Comment
                                              • THEGREAT30
                                                SBR Hall of Famer
                                                • 10-04-08
                                                • 8970

                                                #24
                                                Slandering a book, what a joke. How about thinking more down the middle and seeing how the book could totally be guilty of what the poster has accused them of. Why not express the truth on the forums?
                                                Comment
                                                • donjuan
                                                  SBR MVP
                                                  • 08-29-07
                                                  • 3993

                                                  #25
                                                  Originally posted by Justin7
                                                  I agree.

                                                  If you attack a book on a forum, you put them on the defensive. They will try 10x as hard to find a way to justify the decision. If it is still being resolved privately, there isn't the same urgency to "prove they are right". Resolution is usually easier.

                                                  When you have your money, you can still post your experience.
                                                  Beyond that, you have basically used the one bit of leverage you have. If you threaten to take the dispute to the forums you can use that as a bargaining chip. Once you take it to the forums, that leverage is gone as it's already been used and really can't be reversed.
                                                  Comment
                                                  • Dark Horse
                                                    SBR Posting Legend
                                                    • 12-14-05
                                                    • 13764

                                                    #26
                                                    Books are just like people. Treat them with respect, and they'll return the favor. Last time I had a little hiccup depositing with a book, I mentioned it to Justin who kindly offered to contact the book's owner. There was no conflict, just a question. Next thing I know the owner offers me a free deposit. Once they know you understand and appreciate the business they're in, they're much more likely to open their doors than if you act like some snotty little kid. The books are your friends, or at least your business associates. They're not perfect, and neither are you. Never talk bad about them in public. Always keep conflicts behind closed doors. The only exception is if you're absolutely certain that you'll never play at that book. Most book owners have forgotten more about this industry than most of you will ever know. So show them some respect. They (A and B for sure) are not here to steal from you. They don't need to. (but sometimes they can go down, and that's what this forum is -or was- useful for. I was out of Cascade just before it crashed, because of what was said here).
                                                    Comment
                                                    • HedgeHog
                                                      SBR Posting Legend
                                                      • 09-11-07
                                                      • 10128

                                                      #27
                                                      Originally posted by Dark Horse
                                                      Books are just like people. Treat them with respect, and they'll return the favor. Last time I had a little hiccup depositing with a book, I mentioned it to Justin who kindly offered to contact the book's owner. There was no conflict, just a question. Next thing I know the owner offers me a free deposit. Once they know you understand and appreciate the business they're in, they're much more likely to open their doors than if you act like some snotty little kid. The books are your friends, or at least your business associates. They're not perfect, and neither are you. Never talk bad about them in public. Always keep conflicts behind closed doors. The only exception is if you're absolutely certain that you'll never play at that book. Most book owners have forgotten more about this industry than most of you will ever know. So show them some respect. They (A and B for sure) are not here to steal from you. They don't need to. (but sometimes they can go down, and that's what this forum is -or was- useful for. I was out of Cascade just before it crashed, because of what was said here).
                                                      I must have missed that thread(s), as I lost money to Cascade. If you know of any other A Books that are about to crash, please PM me!!!
                                                      Comment
                                                      • wrongturn
                                                        SBR MVP
                                                        • 06-06-06
                                                        • 2228

                                                        #28
                                                        It is correct that dispute should go private route first to get better chance of being paid from the book, but it has nothing to do what side SBR should rule for. If the player went to forum first about the CP winning confiscate from 5D, you think SBR will rule for 5D when Justin is doing the same thing himself?
                                                        Comment
                                                        • fixxer
                                                          SBR MVP
                                                          • 09-13-05
                                                          • 1877

                                                          #29
                                                          Also people should learn, to run 2-3 rounds WITH the betting office before making a complaint....first talk with the CS, than ask for a supervisor, etc....
                                                          Comment
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