Hey BETONLINE FIX YOUR FACKIN FREEPLAYS

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  • calm
    SBR Hustler
    • 01-04-08
    • 82

    #1
    Hey BETONLINE FIX YOUR FACKIN FREEPLAYS


    Free Play wager max payout must not exceed $5000, amount available : $1.94

    First you try to steal my betpoints, then you cut bonuses to 25%, and now I can't even bet that bonus. What a fackin joke of a site. I haven't bet a freeplay in months cause your software is so godamn awful, and now this BS about a $1.94 max bet. This glitch has been there forever and no sign of management having the slightest whiff of competence to get it fixed. And LOL at the CS pretending they're IT wizards: "try deleting the cookies and temporary files please, that should fix it." Riiiiight.
  • acarmelo1
    SBR Hall of Famer
    • 09-29-09
    • 6321

    #2
    Lol at the IT part
    Comment
    • Chopsticks
      SBR MVP
      • 06-30-09
      • 1057

      #3
      Try changing to the old site and place the freeplay wager... ?
      Comment
      • calm
        SBR Hustler
        • 01-04-08
        • 82

        #4
        I always used the old site, but thanks to your advice (better than anything CS has ever told me) I tried the new site instead and got a NEW message:

        Free Play wager max payout must not exceed $5000, amount available : $1.95

        Ship the extra cent!
        Comment
        • TomG
          SBR Wise Guy
          • 10-29-07
          • 500

          #5
          so why is your nick "calm"? hmmm.........
          Comment
          • packman
            SBR Rookie
            • 07-18-09
            • 48

            #6
            There is no offshore book that seems to be having the volume of complaints and problems as Betonline these days.......not a good sign.
            Comment
            • senseionline
              SBR MVP
              • 08-20-10
              • 1819

              #7
              ditch them until they fix all the glitchs just painfull to use
              Comment
              • wisky
                SBR Sharp
                • 11-04-09
                • 458

                #8
                Their new software sucks
                Comment
                • mtneer1212
                  SBR MVP
                  • 06-22-08
                  • 4993

                  #9
                  Originally posted by packman
                  There is no offshore book that seems to be having the volume of complaints and problems as Betonline these days.......not a good sign.
                  I disagree..... they have come a long way, and most of the bellyaching is because of news fees that have been imposed for B2B, or bonus points loss. If you are playing straight up with them, they are still a safe, good out.
                  Comment
                  • Mthorn
                    SBR Wise Guy
                    • 11-29-09
                    • 588

                    #10
                    Originally posted by mtneer1212
                    I disagree..... they have come a long way, and most of the bellyaching is because of news fees that have been imposed for B2B, or bonus points loss. If you are playing straight up with them, they are still a safe, good out.

                    i agree with you mtneer1212, i just notice all these betonline complaints this past week. i personally had a great experience with them.
                    Comment
                    • beyond
                      SBR Sharp
                      • 12-16-09
                      • 293

                      #11
                      their software freezes and doesn't work on firefox sometimes
                      Comment
                      • packman
                        SBR Rookie
                        • 07-18-09
                        • 48

                        #12
                        Originally posted by mtneer1212
                        I disagree..... they have come a long way, and most of the bellyaching is because of news fees that have been imposed for B2B, or bonus points loss. If you are playing straight up with them, they are still a safe, good out.
                        I agree. My beef was obviously over fees. I have never heard of them not paying a player.
                        Comment
                        • BrianLaverty
                          SBR MVP
                          • 07-02-07
                          • 2183

                          #13
                          LOL.. people really complain about 2 dollars?

                          Get a job, dude.
                          Comment
                          • packman
                            SBR Rookie
                            • 07-18-09
                            • 48

                            #14
                            ...
                            Comment
                            • rumple
                              SBR MVP
                              • 06-19-07
                              • 2499

                              #15
                              Originally posted by BrianLaverty
                              LOL.. people really complain about 2 dollars?

                              Get a job, dude.
                              Thats the max hes allowed to bet, not his balance.
                              Comment
                              • mtneer1212
                                SBR MVP
                                • 06-22-08
                                • 4993

                                #16
                                Maybe he has a free play limit....... just kidding.
                                Comment
                                • Balco10
                                  SBR Hall of Famer
                                  • 09-11-10
                                  • 5478

                                  #17
                                  Worst book I ever encountered...bad website..sad customer service...sad lines...difficult to make Ifwagers.
                                  Racebook is horrible. Is this place running out of someones garage in Costa Rica???? They must pay SBR
                                  big to be sponsored!
                                  Comment
                                  • calm
                                    SBR Hustler
                                    • 01-04-08
                                    • 82

                                    #18
                                    Holy sh!t they actually fixed it. My buddy Max in CS did some good work.

                                    Brian: GFY... http://goo.gl/K3s46

                                    TomG: GFY... Every dog has his day. Remeber this? http://forum.sbrforum.com/ncaa-baske...all-vegas.html
                                    Comment
                                    • boondoggle
                                      SBR MVP
                                      • 09-29-10
                                      • 3014

                                      #19
                                      it is now becoming a daily occurrence of someone having a complaint against betonline....glad I deposited at the greek instead.
                                      Comment
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