Bodog Becky/Shitty attitude by customer service

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  • Fieldysnuts44
    SBR MVP
    • 10-02-08
    • 1592

    #1
    Bodog Becky/Shitty attitude by customer service
    Becky,I've been with Bodog since 05 and have always enjoyed their site but tonight really pissed me off.I made 3 plays at Bookmaker in about 3 minutes.They had first pitch of Phils game coming up at 715 first pitch.It was 711 so I try and place same bet at Bodog but that corny little window kept popping up,takes forever to place a bet online with a phone at Bodog.It's now 713 so I say fukk it I will call it in,they ask me all the usual bullshit questions before they transfer me to wagering dept,put me on hold with some shitty porno music playing and then finally answer my call,ask me same questions they already asked me and then by this time it's 715 and said Phillies game was off the board.I placed same bet at Bookmaker at 711.I said I've been on hold listening to porno music and first pitch is 715, she said no action off the board,do you want to talk to supervisor .I said does he give a **** and she said no.Thankfully that didn't take my bet,because Phils lost,but I don't think they should treat loyal customer Luke shit and maybe an update to place a bet online using a phone in less than 20 minutes would be nice.I also play poker on there everyday,just didn't like the whole deal.
  • mtneer1212
    SBR MVP
    • 06-22-08
    • 4993

    #2
    A smartass reply would be "call earlier'. But I am above that............. really, I am.
    Comment
    • Winner_13
      SBR MVP
      • 01-04-10
      • 1744

      #3
      wth...nvr take longer than 1 min 33 secs to place my bet, i kept track of it. i got bodog speed dial press option 2 straight to wagering account number i want ___ to win ___ readback (15 secs) account # confirmed..also if they can read you the line on the phone and game just starts you can past post

      im on bodog canada though maybe the states one is different
      Comment
      • Fieldysnuts44
        SBR MVP
        • 10-02-08
        • 1592

        #4
        I agree I should have called earlier but I was at work and was trying to get my wagers in when I could.
        Comment
        • Eagle1958
          SBR Wise Guy
          • 01-23-10
          • 577

          #5
          Why deal with bodog when there are so many other quality books available. Go elsewhere
          Comment
          • nyplayer33
            Restricted User
            • 09-27-06
            • 8303

            #6
            instead of making a thread why not call bodog ask for cust svc mgr or just pm her on this forum..
            Comment
            • Fieldysnuts44
              SBR MVP
              • 10-02-08
              • 1592

              #7
              I've stayed with Bodog for 6 yrs because they have always treated me good.I play at 5dimes and Bookmaker as well.I posted this on here because I was pissed and ranting.Everyone always dogs Bodog maybe I'll join the club.
              Comment
              • JDUB07
                SBR MVP
                • 10-09-08
                • 1721

                #8
                Yeah but all in all their customer service is a heck of alot better then about 95% of other sportsbooks and poker room. Check at Full Tilt Pokers support. Now that is brutal.
                Comment
                • soxwin1917
                  SBR MVP
                  • 09-09-08
                  • 1188

                  #9
                  Originally posted by Fieldysnuts44
                  I've stayed with Bodog for 6 yrs because they have always treated me good.I play at 5dimes and Bookmaker as well.I posted this on here because I was pissed and ranting.Everyone always dogs Bodog maybe I'll join the club.
                  If you were special they'd make an exception for you.
                  Comment
                  • mikeyg
                    Restricted User
                    • 02-25-10
                    • 399

                    #10
                    Bodog is a crap book, only enjoyed by a few and despised by many.
                    Comment
                    • xstud
                      SBR MVP
                      • 01-12-08
                      • 1643

                      #11
                      Get rid of the piece of shat already!
                      Comment
                      • the_situation
                        SBR MVP
                        • 10-22-10
                        • 2735

                        #12
                        Originally posted by xstud
                        Get rid of the piece of shat already!
                        because easystreet is so much better?
                        Comment
                        • BernardMadoff
                          SBR Hall of Famer
                          • 12-12-09
                          • 6679

                          #13
                          Becky wasnt the one with the bad tude.
                          Comment
                          • Counterfeit Cash
                            SBR Wise Guy
                            • 01-03-11
                            • 668

                            #14
                            Originally posted by the_situation

                            because easystreet is so much better?
                            BOOM! Headshot!
                            Comment
                            • LegitBet
                              Restricted User
                              • 05-25-10
                              • 538

                              #15
                              Originally posted by xstud
                              Get rid of the piece of shat already!
                              xstud is right on this one.
                              Imagine if you will a room filled with happy CS cubicles for as far as you can see.
                              Each one occupied by a smiling English speaking rep waiting for your call, all with an envelope in hand waiting for your ok to send your free Tuesday
                              payout, of high four figures.
                              But wait, it gets better.....look just to your left at the spacious area reserved just for you, when you win big.
                              There's Big Carlos, local butcher, barber and polygraph dude. Next to him is 'Pedro the bot finder', a man so genius MIT uses him as a reference.
                              And finally there's 'The Unkown Expert'.
                              Wearing a paper bag on his head with holes cut out for his eyes and mouth, he single handedly types away on a 1980's Brother word processor with a sole purpose: RID THE WORLD OF WEAK GIRLY MEN RNG's THAT GET OVERWHELMED AND BUCKLE TO THE PLAYERS FAVOR.

                              Yes my friend it's all true.
                              Follow our new leader xstud just down the road a bit til you get to the broken-promised land called EZSTREET!!!!!!
                              Comment
                              • Counterfeit Cash
                                SBR Wise Guy
                                • 01-03-11
                                • 668

                                #16
                                Originally posted by BernardMadoff
                                Becky wasnt the one with the bad tude.
                                The OP never said she was...he put her s/n in the title to get her attention, obviously....clue, bro...clue.
                                Comment
                                • Winner_13
                                  SBR MVP
                                  • 01-04-10
                                  • 1744

                                  #17
                                  i duno what you guys are talking about usually takes me 45 secs to get a bet in..they may even let you past post
                                  Comment
                                  • Fieldysnuts44
                                    SBR MVP
                                    • 10-02-08
                                    • 1592

                                    #18
                                    I never expected special treatment because I was there 6 yrs,and I definitely wasnt bashing Becky.I was just making the board aware of piss poor customer service and wanted Becky's attention. Ive always defended Bodog on here and thought that there CS was one of the best in bussiness,but seriously thinking about dropping them after this incident.Then they wonder why more and more people are leaving or maybe they dont give a fukk.
                                    Comment
                                    • pokerplayer22
                                      SBR MVP
                                      • 05-09-09
                                      • 1207

                                      #19
                                      Originally posted by LegitBet
                                      xstud is right on this one.
                                      Imagine if you will a room filled with happy CS cubicles for as far as you can see.
                                      Each one occupied by a smiling English speaking rep waiting for your call, all with an envelope in hand waiting for your ok to send your free Tuesday
                                      payout, of high four figures.
                                      But wait, it gets better.....look just to your left at the spacious area reserved just for you, when you win big.
                                      There's Big Carlos, local butcher, barber and polygraph dude. Next to him is 'Pedro the bot finder', a man so genius MIT uses him as a reference.
                                      And finally there's 'The Unkown Expert'.
                                      Wearing a paper bag on his head with holes cut out for his eyes and mouth, he single handedly types away on a 1980's Brother word processor with a sole purpose: RID THE WORLD OF WEAK GIRLY MEN RNG's THAT GET OVERWHELMED AND BUCKLE TO THE PLAYERS FAVOR.

                                      Yes my friend it's all true.
                                      Follow our new leader xstud just down the road a bit til you get to the broken-promised land called EZSTREET!!!!!!
                                      Comment
                                      • Fieldysnuts44
                                        SBR MVP
                                        • 10-02-08
                                        • 1592

                                        #20
                                        I said "wanted Beckys attention" gigitty gigitty.They wouldnt let me past post either and then when she said you want to talk to manager,I asked" does he really give a fukk?" She said "no"
                                        '
                                        Comment
                                        • LegitBet
                                          Restricted User
                                          • 05-25-10
                                          • 538

                                          #21
                                          Originally posted by pokerplayer22

                                          I see you appreciate my humor bud...

                                          :-)

                                          funny huh...
                                          Comment
                                          • BodogBecky
                                            SBR Wise Guy
                                            • 07-28-09
                                            • 579

                                            #22
                                            Originally posted by Fieldysnuts44
                                            I never expected special treatment because I was there 6 yrs,and I definitely wasnt bashing Becky.I was just making the board aware of piss poor customer service and wanted Becky's attention. Ive always defended Bodog on here and thought that there CS was one of the best in bussiness,but seriously thinking about dropping them after this incident.Then they wonder why more and more people are leaving or maybe they dont give a fukk.
                                            Hey, well you got it. Sorry for the later than usual reply, I'm in Malta reporting on a conference and am crazy busy! Anyway, PM me your account number and I'll pass on your feedback and ask a Senior CS manager to please look into the situation.

                                            Thanks,
                                            Becky
                                            Comment
                                            • Fieldysnuts44
                                              SBR MVP
                                              • 10-02-08
                                              • 1592

                                              #23
                                              Thanks Becky!!! I know you are busy but I appreciate you looking into.Hit me up when your back in the States and we'll do dinner.J/K
                                              Comment
                                              • NotSoBad
                                                SBR Hustler
                                                • 10-18-10
                                                • 73

                                                #24
                                                Originally posted by Fieldysnuts44
                                                Thanks Becky!!! I know you are busy but I appreciate you looking into.Hit me up when your back in the States and we'll do dinner.J/K
                                                So, it wasn't about their customer service, was it?
                                                Comment
                                                • infamousbacardi
                                                  SBR MVP
                                                  • 03-16-08
                                                  • 4556

                                                  #25
                                                  lmao. take her somewhere classy fieldy
                                                  Comment
                                                  • GmCrazy
                                                    Restricted User
                                                    • 01-29-11
                                                    • 199

                                                    #26
                                                    Originally posted by BodogBecky
                                                    Hey, well you got it. Sorry for the later than usual reply, I'm in Malta reporting on a conference and am crazy busy! Anyway, PM me your account number and I'll pass on your feedback and ask a Senior CS manager to please look into the situation.

                                                    Thanks,
                                                    Becky
                                                    BodogBecky, I'm also mad as hell! I wanted to bet the same Phillies game as Fieldysnuts44 the other night except I wanted to bet $1000 on it. I couldn't get my bet in in time and therefore I didn't lose my $1000. I'm so pissed! Can you please ask the Senior CS manager to take the $1000 out of my account, so I will feel much better please. LOL. Unreal the bs you have to deal with Becky. Hope you are having a great time in Malta!
                                                    Comment
                                                    • tommygun
                                                      SBR MVP
                                                      • 07-01-10
                                                      • 2239

                                                      #27
                                                      Bodog Becky is a glamour!
                                                      BETTING EXCHANGES, easy money.

                                                      Soccer Tipping: 5-0-1
                                                      Comment
                                                      • Fieldysnuts44
                                                        SBR MVP
                                                        • 10-02-08
                                                        • 1592

                                                        #28
                                                        First of all GMCrazy I originally posted this before Phillies started getting smashed,I was just saying
                                                        lose the cheesy porn music
                                                        while on hold and treat
                                                        customers a little better.

                                                        Second of all infamous,I
                                                        would take Becky anywhere
                                                        she wanted.She knows I'm
                                                        baller betting $50 a game.LOL I know how to treat a woman.All you fukkers need to quit hating on everybody on this forum.
                                                        Comment
                                                        • Winner_13
                                                          SBR MVP
                                                          • 01-04-10
                                                          • 1744

                                                          #29
                                                          again becky's helpfulness is beautiful
                                                          Comment
                                                          • Fieldysnuts44
                                                            SBR MVP
                                                            • 10-02-08
                                                            • 1592

                                                            #30
                                                            Agreed,she always tries to help when she's able too.Need more people like her on this forum.
                                                            Comment
                                                            • andywend
                                                              SBR MVP
                                                              • 05-20-07
                                                              • 4805

                                                              #31
                                                              fieldysnuts,
                                                              Since you actually started a thread about being shut out of a LOSING WAGER, I have the feeling you're the problem here and NOT BoDog.

                                                              While I agree with you about that box, all you have to do is click on the disable box button and you can bet with BoDog the old way.

                                                              When you choose to bet on a 7:15 game 2 minutes before the first pitch, you run the risk of getting shut out.

                                                              Either make your bets earlier or take the risk, its just that simple.
                                                              Comment
                                                              • mikeyg
                                                                Restricted User
                                                                • 02-25-10
                                                                • 399

                                                                #32
                                                                Bodog and Bodog Becky and anything related to bodog are tramps!!!!
                                                                Comment
                                                                • BET THE HOOK
                                                                  SBR MVP
                                                                  • 02-16-09
                                                                  • 1947

                                                                  #33
                                                                  I have never liked playing at Bodog.
                                                                  Comment
                                                                  • MadTiger
                                                                    SBR MVP
                                                                    • 04-19-09
                                                                    • 2724

                                                                    #34
                                                                    Originally posted by mikeyg
                                                                    Bodog and Bodog Becky and anything related to bodog are tramps!!!!
                                                                    Post less.
                                                                    Hate less.

                                                                    Love more.
                                                                    Comment
                                                                    • mikeyg
                                                                      Restricted User
                                                                      • 02-25-10
                                                                      • 399

                                                                      #35
                                                                      NO!!!
                                                                      NO!!!

                                                                      and Maybe
                                                                      Comment
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