avoid moneybookers if you cann

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  • thpavlic
    SBR Rookie
    • 04-04-11
    • 5

    #1
    avoid moneybookers if you cann
    I opened a moneybookers and used it for 1 year, 1 year and these are my 2x lock account.i have send I asked them the documents and reqest closing accounts because they are unprofessional and to close the accounts collected by asserting 150EUR


    their explanation

    Following an audit of your account by our security department, we must advise that your account will now remain closed. Based on your transaction history, we have reasonable grounds to discontinue our business relationship.
    For more information please visit section 11 of our Terms and Conditions

    and terms 11.1. It is strictly forbidden to send or receive payments as consideration for the sale or supply of:
    • Tobacco products
    • Prescription drugs
    • Drugs and drug paraphernalia
    • Firearms or ammunition
    • Weapons and knives
    • Satellite and cable TV descramblers
    • Pornography
    • Government IDs and licences including replicas and novelty items
    • Unlicensed lotteries or gambling services
    • Prepaid debit cards or other stored value cards that are not associated with a particular merchant and are not limited to purchases of particular products or services
    • Multi-level marketing, pyramid selling or ponzi schemes, matrix programmes or other “get rich quick” schemes or high yield investment programmes
    • Goods or services that infringe the intellectual property rights of a third party.


    Moneybookers reserves the right to add, at its sole discretion, categories of prohibited transactions by adding such categories either to these Terms of Use or an acceptable use policy published on the Website. 11.2. It is strictly forbidden to make payments to or to receive payments from persons or entities offering illegal gambling services, including (but not limited to) illegal sports betting, casino games and poker games. We may suspend or terminate your Moneybookers Account at any time or refuse to execute or reverse a transaction if we believe that you directly or indirectly use or have used your Moneybookers Account for or in connection with illegal gambling transactions. Countries where online gambling is illegal include the United States of America, Turkey, China, Malaysia and Israel. This list is not exhaustive and it is your responsibility to ensure that you do not use our services for transactions that may be considered illegal in your jurisdiction.
    11.3. You may not use Moneybookers’ services if you are residing in any of the following countries: Afghanistan, Cuba, Iran, Myanmar, Nigeria, North Korea, Somalia, Sudan or Yemen. This list is not exhaustive and we may in our sole discretion decide to discontinue or restrict our services in other countries at any time and without prior notice. We reserve the right to suspend or terminate your Moneybookers Account at any time if we reasonably believe to be required to do so by law or in order to comply with recommendations issued by a relevant government authority or recognised body for the prevention of financial crime.
    11.4. It is strictly forbidden to use your Moneybookers Account for any illegal purposes including but not limited to fraud and money laundering. Moneybookers will report any suspicious activity to the relevant law enforcement agency. You are prohibited from using your Moneybookers Account in an attempt to abuse, exploit or circumvent the usage restrictions imposed by a merchant on the services it provides.
    11.5. You may only accept payments for certain categories of business after the approval by Moneybookers in its sole discretion. Such business categories include but are not limited to:
    • money exchange or remittance businesses, including but not limited to bureaux de change, currency exchanges and purchase of travel money;
    • the collection of any form of donations or payments to charitable or not-for-profit organisations;
    • dealing in natural resources such as jewels, precious metals or stones;
    • the sale or supply of alcoholic beverages; or
    • the sale of supply of dietary supplements and alternative health products;
    • any other business category published in an Acceptable Use Policy on the Website;

    In case you are in doubt whether your business falls under any of the above categories, you must contact Customer Service.
    Moneybookers reserves the right to add, at its sole discretion, business categories requiring approval by adding such categories either to these Terms of Use or an acceptable use policy published on the Website.
    11.6. If you conduct or attempt to conduct any transaction in violation of the prohibitions contained in this section 11 or without the necessary approval under section 11.5, we reserve the right to:
    • reverse the transaction; and/or
    • close or suspend your Account; and/or
    • report the transaction to the relevant law enforcement agency; and/or
    • claim damages from you; and
    • charge you an administration fee of up to 150 EUR in case we apply any of the above.


    11.7. It is your and not Moneybookers’ responsibility to ensure that you only send payments to or receive payments from persons or entities for the sale or supply of goods and services that you may provide or receive in compliance with any applicable laws and regulations. The mere fact that a person or entity accepts payments through Moneybookers is not an indication of the legality of the supply or provision of their goods and services. If you are in doubt as to the legality of a supply or purchase, you should not continue with your payment.

    did not specify which of why I broke so given can be anything, although I think they are legally take anything for 150EUR.monebookers

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  • jairocon
    SBR Sharp
    • 05-30-10
    • 446

    #2
    It's almost impossible to avoid moneybookers... for every satisfied customer, you'll find one with a problem. Same goes for paypal or pretty much any other service. Sorry it has happened to you - but since I have no idea about what went on, I'll reserve my judgment.
    Comment
    • Hareeba!
      BARRELED IN @ SBR!
      • 07-01-06
      • 37283

      #3
      I've been using them for years and found them to be probably the most efficient operation I've ever dealt with on the internet and never encountered any such problems.

      They are subject to very strict regulation and as you can see from their email won't tolerate any breach of rules.

      Some people from countries where you can do just about anything on that list with impunity seem to struggle with understanding that a breach of those rules will mean their accounts will be terminated.

      Just use the account for dealing with bookies and other legitimate businesses and you won't have any problems.
      Comment
      • durito
        SBR Posting Legend
        • 07-03-06
        • 13173

        #4
        They can be a pain in the ass sometimes. They insisted my documents (id, bills) were fake. They are real. Had to get copies notarized and mailed to them to unlock my account. Neteller is even worse for me.
        Comment
        • nenad
          Restricted User
          • 08-12-09
          • 714

          #5
          pain in the arse
          Comment
          • DoctorGonzo
            SBR Rookie
            • 02-11-11
            • 32

            #6
            They can be a pain in the ass at times, but they are useful. Any idea which of the terms you have broken (or that they might think you have broken)?
            Comment
            • Hareeba!
              BARRELED IN @ SBR!
              • 07-01-06
              • 37283

              #7
              Originally posted by DoctorGonzo
              They can be a pain in the ass at times, but they are useful. Any idea which of the terms you have broken (or that they might think you have broken)?
              he may not have been the direct culprit but may have sent or received funds from someone else who has been in breach or under suspicion
              Comment
              • thpavlic
                SBR Rookie
                • 04-04-11
                • 5

                #8
                Originally posted by Hareeba!
                he may not have been the direct culprit but may have sent or received funds from someone else who has been in breach or under suspicion

                no idea they wont tell me just section 11. butt its not my problem if one of mine friend broken regulation.im not living they life
                Comment
                • Hareeba!
                  BARRELED IN @ SBR!
                  • 07-01-06
                  • 37283

                  #9
                  Originally posted by thpavlic
                  no idea they wont tell me just section 11. butt its not my problem if one of mine friend broken regulation.im not living they life
                  if they have then obviously it is your problem too
                  you are seen as an associate of someone who is up to no good
                  why do you need to use Moneybookers to send money to "friends" ?
                  Comment
                  • thpavlic
                    SBR Rookie
                    • 04-04-11
                    • 5

                    #10
                    majority they need for travian, allgames.sportsbook .... moneybookers in their advertisement has Send and Receive money from anybody who has email.
                    if they have then obviously it is your problem too
                    you are seen as an associate of someone who is up to no good---how this can be my problem?i did not broken regulation.they need to lock this who broken terms
                    Comment
                    • Slainte
                      SBR MVP
                      • 12-13-09
                      • 2442

                      #11
                      LOL avoid?
                      Why should avoid them, i use them for almost 10 years my friend never had any single problem, all my friends use it and are very satisfied. Sorry for your problems amigo but don't generalize from single issues.
                      Comment
                      • FairPlayBet
                        SBR High Roller
                        • 10-19-10
                        • 201

                        #12
                        They locked my account too, but after I provide them with everything they asked for (identifications proof), now everything is fine.
                        Comment
                        • Sawyer
                          SBR Hall of Famer
                          • 06-01-09
                          • 7761

                          #13
                          Stay away from Moneybookers.. Had problems with them too.
                          Comment
                          • Slainte
                            SBR MVP
                            • 12-13-09
                            • 2442

                            #14
                            Originally posted by Sawyer
                            Stay away from Moneybookers.. Had problems with them too.
                            Stay away from banks, i had problems with them too.
                            Comment
                            • igor 11
                              SBR Hustler
                              • 05-17-10
                              • 68

                              #15
                              Originally posted by Slainte
                              Stay away from banks, i had problems with them too.
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 61549

                                #16
                                Only used them twice, but every step of the way has been a hassle with moneybookers.

                                Their CS does not seem to understand their own system.

                                Glad they are easily avoidable.
                                .
                                Comment
                                • thpavlic
                                  SBR Rookie
                                  • 04-04-11
                                  • 5

                                  #17
                                  if im broke regulation its ok to lock account and close butt to take 150eur for closing account on my reqest its robbery.this is my money
                                  Comment
                                  • strixee
                                    SBR Sharp
                                    • 05-31-10
                                    • 432

                                    #18
                                    My friend had troubles with MB when he used proxy to access his account. He had to provide some documents and change his email address and after that he could change the address back and use it normally. Quite an annoying procedure.
                                    Comment
                                    • Hareeba!
                                      BARRELED IN @ SBR!
                                      • 07-01-06
                                      • 37283

                                      #19
                                      Originally posted by strixee
                                      My friend had troubles with MB when he used proxy to access his account. He had to provide some documents and change his email address and after that he could change the address back and use it normally. Quite an annoying procedure.
                                      I think it's great that they place such a high priority on security.
                                      Comment
                                      • TheBeautifulGame
                                        SBR MVP
                                        • 08-26-08
                                        • 1286

                                        #20
                                        I have had absolutely no problems with Moneybookers and imo, they are the best e-wallet around. Not saying that an issue won't arise but so far so good. Sorry you're having issues OP.
                                        Comment
                                        • sportsbetwin
                                          SBR Wise Guy
                                          • 03-07-09
                                          • 745

                                          #21
                                          no problems here - even got my money back after account was hacked.
                                          Comment
                                          • badivona
                                            SBR Rookie
                                            • 10-12-09
                                            • 39

                                            #22
                                            nothing new from Moneybookers, you're just one of thousands of people who stole 150EUR and locked with no real explanation
                                            Comment
                                            • Ganesh
                                              SBR Sharp
                                              • 05-10-09
                                              • 284

                                              #23
                                              No problems here.
                                              Comment
                                              • jimbo747
                                                SBR High Roller
                                                • 07-01-10
                                                • 149

                                                #24
                                                Moneybookers are really good imo (or whatever it is they're soon to be called)

                                                Had a problem where I couldn't send a utility bill or something to prove address, they said no problem don't bother your driving licence will suffice.

                                                The only thing I don't like about them is that they'll advertise any book willing to pay them. They've had some right dodgy/scam books listed on there!
                                                Comment
                                                • Hareeba!
                                                  BARRELED IN @ SBR!
                                                  • 07-01-06
                                                  • 37283

                                                  #25
                                                  Is it me or does it seem that most reports of well respected agencies blocking players accounts come from Eastern Europe ?

                                                  Just coincidence ?
                                                  Comment
                                                  • the sink
                                                    SBR High Roller
                                                    • 03-04-10
                                                    • 201

                                                    #26
                                                    Anyone know how much cash you u get on diamond level for the "cash-reward" ?
                                                    300 000points required
                                                    Comment
                                                    • pjesnik24
                                                      Restricted User
                                                      • 11-01-05
                                                      • 1286

                                                      #27
                                                      Originally posted by Hareeba!
                                                      Is it me or does it seem that most reports of well respected agencies blocking players accounts come from Eastern Europe ?

                                                      Just coincidence ?
                                                      I am from eastern europe and I never had any problems with moneybookers. I have two accounts there ($ and euro) and several friends of mine use it without problems (even sometimes from my home or me from theirs).
                                                      Comment
                                                      • pjesnik24
                                                        Restricted User
                                                        • 11-01-05
                                                        • 1286

                                                        #28
                                                        Originally posted by the sink
                                                        Anyone know how much cash you u get on diamond level for the "cash-reward" ?
                                                        300 000points required
                                                        not sure but I believe it is 600 euro
                                                        Comment
                                                        • Hareeba!
                                                          BARRELED IN @ SBR!
                                                          • 07-01-06
                                                          • 37283

                                                          #29
                                                          Originally posted by pjesnik24
                                                          I am from eastern europe and I never had any problems with moneybookers. I have two accounts there ($ and euro) and several friends of mine use it without problems (even sometimes from my home or me from theirs).

                                                          that's great mate, hope it continues like that for you but it doesn't make my observation any less valid does it?

                                                          but I'd be vary wary about accessing them on a computer used by another of their users
                                                          Comment
                                                          • pjesnik24
                                                            Restricted User
                                                            • 11-01-05
                                                            • 1286

                                                            #30
                                                            Originally posted by Hareeba!
                                                            that's great mate, hope it continues like that for you but it doesn't make my observation any less valid does it?

                                                            but I'd be vary wary about accessing them on a computer used by another of their users
                                                            I am not sure on what you base your observations so I really do not know how valid it is. believe me, my intention was not to make it less valid as, I repeat, have no idea on what you base it. I just wanted to say that, based on MY experience, it is safe to use them, however, as everything on internet, at your own risk
                                                            Comment
                                                            • Hareeba!
                                                              BARRELED IN @ SBR!
                                                              • 07-01-06
                                                              • 37283

                                                              #31
                                                              Originally posted by pjesnik24
                                                              I am not sure on what you base your observations so I really do not know how valid it is.
                                                              simply by having read a lot of posts regarding trouble struck by players that a high percentage of them appear to be from eastern Europe
                                                              Comment
                                                              • badivona
                                                                SBR Rookie
                                                                • 10-12-09
                                                                • 39

                                                                #32
                                                                The answer to that is simple, when people from Moneybookers lack the money thay close account shut hundreds of people from eastern Europe. Only a close 1000 accounts have 1000x150eur= 150000 EUR and people from eastern Europe who do not have to go for help....
                                                                Comment
                                                                • Santo
                                                                  SBR MVP
                                                                  • 09-08-05
                                                                  • 2957

                                                                  #33
                                                                  I very much doubt that - they are regulated by the FSA.
                                                                  Comment
                                                                  • badivona
                                                                    SBR Rookie
                                                                    • 10-12-09
                                                                    • 39

                                                                    #34
                                                                    why they then stell 150 eur for closing account and not specify which of terms a broken....
                                                                    closing account need to be free
                                                                    Comment
                                                                    • Hareeba!
                                                                      BARRELED IN @ SBR!
                                                                      • 07-01-06
                                                                      • 37283

                                                                      #35
                                                                      Originally posted by badivona
                                                                      The answer to that is simple, when people from Moneybookers lack the money thay close account shut hundreds of people from eastern Europe. Only a close 1000 accounts have 1000x150eur= 150000 EUR and people from eastern Europe who do not have to go for help....
                                                                      a classic loser's attitude
                                                                      Comment
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