Intertops using infamous stalling tactics

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  • 4seasons
    SBR MVP
    • 01-04-11
    • 1793

    #1
    Intertops using infamous stalling tactics
    Never thought that I'd find a worse, decent rated sportsbook, to bodog. Bodog is last to post and uncircle lines, doesn't offer heavy favorite money lines, doesn't offer slight favorite money lines, doesn't allow point buying on point spreads with a lean, charges extremely high juice, has website down times during major action, erroneously cancels winning horsetrack wagers, has atrocious customer service, offers no comp for your play, and was founded by a Candian stock exchange swindler. Tough to be worse than all that, and still have at least a B rating by SBR.

    Recently opened an account with Intertops, as I heard they're great for MLB, which is my favorite league. Figured I'd give them a try now, to get acquainted with them. Since MLB hasn't started yet this year, I don't know for sure how good they are on baseball lines. What I can tell you is for NFL, NCAAF, NBA & NCAAB they, and this pains me to say, make bodog look fabulous.

    Intertops does not allow any point buying/selling. None! Want to buy a hook, a standard important aspect to sportsbetting, not offered at Intertops. Want to have the ability to wager on college halftimes, other than a few select games, most NCAAB halftimes are not offered at Intertops. Want to see the pregame show before wagering, for say an ESPN game that is scheduled for 7 PM but doesn't actually start until 7:05 PM, forget Intertops as the line is unavailable at 6:59:59. Want to parlay a halftime line with another game, not offered at Intertops. Want to be able to place wagers by phone, not offered at Intertops. Want to ask questions to their customer service, get ready to go on a goose chase as they pawn you off with the old go write an email in order to get an answer routine. They do not let you speak to someone who will answer your questions. So I write, and this is what I get in return from Intertops ...

    "Regretfully, we are unable to assist you further on this matter.

    Sincerely,

    Keisha"

    Why not just tell me that when I called? Why tell me to take the time and send an email? Service at Intertops is woeful. Their website is enormously unfriendly to its users. Would you believe, that they do not have a link that will just show your pending/open wagers? They don't, and though they comingle pending wagers with wagers placed and wagers graded, they don't show you what the potential win $ amount is on your pending wagers. Why does Intertops conceal this vital info? Who wants to manually calculate all that in order to know where they presently stand as games are concluding? On west coast games that end at like 1 AM ET, Intertops doesn't credit winnings until the morning.


    Lastly, and certainly not least, I requested a measley $200 payout via Money Gram right after the Super Bowl on Sunday Night. Today, 2 business days later, I am told the soonest I can expect to get the cash is the end of the week. Of course, they didn't guarantee or promise anything, nor will they give you a precise timeframe on what's going on with your money that you've entrusted them with holding. For all I know, they're broke, bankrupt, and I'll be lucky to see anything ever. How can Intertops, or any place you entrust your action to, not be able to tell you when you can get 2 bills much less 4+ figures?

    Intertops, the worst!
  • mighty maron
    SBR MVP
    • 04-20-09
    • 4215

    #2
    Im having a problem with them that is non - payout related. Going onto Day 5 with stonewalling
    Comment
    • kylehen_son
      SBR Sharp
      • 09-08-06
      • 354

      #3
      agree with all of OP's points about intertops


      The only reason I used them in the past was because they accept virtually any debit card or gift card, and had free ** withdrawls that took 2 days max (but they're not even free anymore). Very plain vanilla book. Drove me NUTS when they'd pull a line at a pre-designated time, rather than when it actually starts
      Comment
      • sharpcat
        Restricted User
        • 12-19-09
        • 4516

        #4
        You have not been playing offshore for long have you?
        Comment
        • 4seasons
          SBR MVP
          • 01-04-11
          • 1793

          #5
          Originally posted by mighty maron
          Im having a problem with them that is non - payout related. Going onto Day 5 with stonewalling
          Keep us informed. Seems like Intertops is a small time company operating out of someone's garage.


          Address and Contacts:
          International Gaming & Entertainment Ltd.
          PO Box W427
          Wood's Centre St. John's, Antigua & Barbuda
          West Indies


          Provider and operator of this website is the Thinkquick Ltd, 3997 Armory Building, Basseterre, St.Kitts, licensed by the Kahnawake Gaming Commission.
          Comment
          • 4seasons
            SBR MVP
            • 01-04-11
            • 1793

            #6
            Originally posted by kylehen_son
            agree with all of OP's points about intertops


            The only reason I used them in the past was because they accept virtually any debit card or gift card, and had free ** withdrawls that took 2 days max (but they're not even free anymore). Very plain vanilla book. Drove me NUTS when they'd pull a line at a pre-designated time, rather than when it actually starts
            Before opening the account when I asked, I was told I get a free payout per month For sure, there is no such deal. The way their lines come down several minutes before the game actually starts, is another indication to me that they're a small rinky dink low grade operation.
            Comment
            • 4seasons
              SBR MVP
              • 01-04-11
              • 1793

              #7
              Originally posted by sharpcat
              You have not been playing offshore for long have you?
              If you're talking to me, only for about 12 years. Have or had accounts with ...

              Pinnaclesports
              Bet365
              Sportingbet
              Vipsports
              Sportsbet
              Betjm
              Wsex
              Sportsinteraction
              Betphonenix
              Bethorizon

              Banned these before ever opening an account, due to false claims they publish, or after opening an account due to subsequent issues ...

              Bodog
              Betonline*
              Heritagesports*
              Sbgglobal
              Bookmaker
              Intertops

              * Never had an account due to them publishing falsely, and not taking responsibility.
              Comment
              • sharpcat
                Restricted User
                • 12-19-09
                • 4516

                #8
                Not sure how many books you have played with in the last several years but a payout in less than 5 days is very hard to come by ever since the UIGEA was passed.
                Comment
                • 4seasons
                  SBR MVP
                  • 01-04-11
                  • 1793

                  #9
                  Originally posted by sharpcat
                  Not sure how many books you have played with in the last several years but a payout in less than 5 days is very hard to come by ever since the UIGEA was passed.
                  Betjm, Bookmaker & Sbgglobal pay out via Money Gram / ** on the SAME DAY if requested in the AM, or you'd receive the next day. 1 or 2 days with them and others I'm sure to get your cash, case closed!

                  Thing is with Intertops, I was told to allow 2 business days to receive my cash via their Money Gram option. Those were their words, which were not honored. The reason they gave me for not processing my payout, wasn't that getting the cash in 1 or 2 days isn't an option. They told me it was because they're only allowed to do a certain amount of Money Grams per day. So I asked, how many per day can you do, how many payouts do you have pending in queue, and then it'd be easy to deduce exactly when my payout will be processed. Naturally, they won't divulge the data, which is still fine as long as they tell me up front when I'll get my money. Thing is with Intertops right now, they refuse to tell me when my payout will be processed. That is totally unacceptable, and no book I know of and/or would use, is not able to tell you when you'll receive your cash. If not in a day or 2, then let it be a week or 2, or something verse saying nothing. Just tell me when. Who would want to do business with a place that operates in such a way, as to tell you they don't know when? The delay is nothing but a stalling tactic, in hopes you'll keep gambling and ultimately lose. Simple weasle like gaming industry tactics is what Intertops employs. Thing is, maybe some will keep wagering and lose. The other thing is some like myself feel the quicker you pay me, the happier I'll be, and the quicker I'll come back and game with you. Dignity and respect. Some have it, some don't. For treating me the way they are, I'll never make another deposit again with them, will close the account, and I'll write as much negative publicity against them in hopes of maybe preventing at least one other person from having to endure such a dismal, despicable display.
                  Comment
                  • frostno98
                    SBR Hall of Famer
                    • 09-11-07
                    • 9769

                    #10
                    The things you've mention is the draw back of intertops as they're are very very recreational. Limited parlay options, no if-bets, and you can't buy points. You can't even last minute certain games. But those are minor gripes, since I already know what to expect.

                    As far as receiving a payout and safety of your funds I wouldn't worry if you get it within two weeks. I'm expecting them to pay you within 5 days though. You shouldn't be sweating over a $200 dollars any ways. I don't ever recalling them stiffing anyone ever since I've been here.

                    Sportsbook.com on the other hand is beginning to get new confiscation of people funds just recently at covers.com.
                    Comment
                    • wclps
                      Restricted User
                      • 11-10-10
                      • 9

                      #11
                      Don't want to pay when you win and I not goin use them again. Try Pinnacle with payouts in minutes not weeks.
                      Comment
                      • bettilimbroke999
                        SBR Posting Legend
                        • 02-04-08
                        • 13254

                        #12
                        So Intertops sucks...what else is new?

                        They emailed me once with a 25 dollar free promo to signup, the site looked like a complete dump but I said wth I'll fill out their form and place a 25 dollar bet (of course at Intersucks things are never this easy). So I fill out the form and go to place my bet and it locks my account and tells me to contact their CS to get it unlocked, I call them up and have a 10 minute conversation where they tell me my account is suspected of fraud and that I will have to send in 20 pieces of ID (fukin utility bill, DL, passport all kinds of shit) to get it unlocked.

                        Im like wtf are you idiots talkin about fraud I just signed up 10 minutes ago to try your site out bc you emailed with a 25 dollar freebet to signup, I havent even made a deposit Im just tryin to bet the 25 you gave me to try your shithole site out. I said dont worry about it I'll never make the mistake of depositing to your book, keep your stupid 25 freebet ya idiots.
                        Comment
                        • Intertops SB
                          SBR Rookie
                          • 04-22-11
                          • 26

                          #13
                          Hi bettilimbroke999,

                          We would kindly ask you to forward your Intertops ID so that we can forward your query to our management department and our customer service team in order to solve your problem as soon as possible. Thanks!

                          Your Intertops Sportsbook Team
                          Comment
                          • 5mike5
                            SBR Aristocracy
                            • 09-21-11
                            • 52006

                            #14
                            lots of negative threads latley
                            Comment
                            • Legions36
                              SBR MVP
                              • 12-17-10
                              • 3032

                              #15
                              Originally posted by Intertops SB
                              Hi bettilimbroke999,

                              We would kindly ask you to forward your Intertops ID so that we can forward your query to our management department and our customer service team in order to solve your problem as soon as possible. Thanks!

                              Your Intertops Sportsbook Team
                              Hey u should also take a look into your not allowing NJ players, dont u know its pretty much legal to bet here nowadays.
                              Comment
                              • jherman08
                                SBR Rookie
                                • 02-02-12
                                • 7

                                #16
                                Just had 3 winning bets voided? Would not use them again unless this is fixed.
                                Comment
                                • Intertops SB
                                  SBR Rookie
                                  • 04-22-11
                                  • 26

                                  #17
                                  Hi jherman08,

                                  Would you please be so kind as to contact our customer service team or send รก private message including your Intertops ID so that we can solve your problem ASAP?

                                  Thx and kind regards,
                                  Your Intertops Sportsbook Team
                                  Comment
                                  • Da_Beast
                                    SBR High Roller
                                    • 09-06-11
                                    • 123

                                    #18
                                    Originally posted by jherman08
                                    Just had 3 winning bets voided? Would not use them again unless this is fixed.
                                    Same here. I contacted customer service over chat for an explanation and they said it was because "the line was left open after the start of the game" and all bets were being voided. I'm not really sure how them leaving the line open after the start of the game is my fault and my bets should be voided.
                                    Comment
                                    • jherman08
                                      SBR Rookie
                                      • 02-02-12
                                      • 7

                                      #19
                                      Originally posted by Da_Beast
                                      Same here. I contacted customer service over chat for an explanation and they said it was because "the line was left open after the start of the game" and all bets were being voided. I'm not really sure how them leaving the line open after the start of the game is my fault and my bets should be voided.
                                      Exactly my line of thought, I just started sportsbetting about 4 weeks ago for fun. How was I suppose to know it shouldnt have been up?
                                      Comment
                                      • andywend
                                        SBR MVP
                                        • 05-20-07
                                        • 4805

                                        #20
                                        Originally posted by 4seasons
                                        If you're talking to me, only for about 12 years. Have or had accounts with ... Pinnaclesports Bet365 Sportingbet Vipsports Sportsbet Betjm Wsex Sportsinteraction Betphonenix Bethorizon Banned these before ever opening an account, due to false claims they publish, or after opening an account due to subsequent issues ... Bodog Betonline* Heritagesports* Sbgglobal Bookmaker Intertops * Never had an account due to them publishing falsely, and not taking responsibility.
                                        I have the feeling 4seasons might be the problem and NOT the books themselves.

                                        WHAT A WHINER!!!!
                                        Comment
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