Hi guys,
I'm a very casual bettor and use Diamond (betdsi) online. Last week, I funded my account with $25 from ************* (after their 2.50 fee). After I funded the account, ************* emailed me and said I had earned a free $25 bonus, and to claim that bonus, just go back to their website and enter the code in the email and click "deposit." I did that, and $25 was in my ************* account which I used at dsi again.
Now a few days later, ************* tells me that the deposit did not clear, as the bank account is closed. I checked and I have two bank accounts listed at eWallet... one was closed a year ago that I never removed, and my newer one that I always use to make deposits.
DSI also wrote me and said I need to settle up with them or they'll send my account to collections, and they don't understand why this would happen since I've been a great customer for over 2 years.
Did anyone get the "bonus code" and have the same issue? I've tried to explain it to both parties and I'm waiting for a response. But now my eWallet account has another -30.00 charge for "account in bad standing" on that -25.00 that "didn't clear." So it seems as if they're trying to gouge me for even more cash.
Thanks for listening guys.
I'm a very casual bettor and use Diamond (betdsi) online. Last week, I funded my account with $25 from ************* (after their 2.50 fee). After I funded the account, ************* emailed me and said I had earned a free $25 bonus, and to claim that bonus, just go back to their website and enter the code in the email and click "deposit." I did that, and $25 was in my ************* account which I used at dsi again.
Now a few days later, ************* tells me that the deposit did not clear, as the bank account is closed. I checked and I have two bank accounts listed at eWallet... one was closed a year ago that I never removed, and my newer one that I always use to make deposits.
DSI also wrote me and said I need to settle up with them or they'll send my account to collections, and they don't understand why this would happen since I've been a great customer for over 2 years.
Did anyone get the "bonus code" and have the same issue? I've tried to explain it to both parties and I'm waiting for a response. But now my eWallet account has another -30.00 charge for "account in bad standing" on that -25.00 that "didn't clear." So it seems as if they're trying to gouge me for even more cash.
Thanks for listening guys.
