They have chosen to treat a customer, who's been with them for many years, like crap today and have lost future business because of it. Can anyone recommend a sportsbook with decent customer service?
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WSEX, TheGreek, BetJamaica.Comment -
Matchbook, WSEX, Canbet, Greek.
Matchbook/WSEX are the new standard bearers to me. For Canbet you need an address outside of the US.Comment -
I tried them last year around football after receiving one of the scratch off bonus things. I called them and a sales guy signed me up and gave me a name to send $200 to. I asked him about the rollover and he told me x amount of times. I met my rollover in a couple of days and wanted to withdraw. Customer service said that I had to wait 30 days to withdraw. I told them the guy never said that. They basically said too bad so sad and they don't have any control over what sales said. I proceeded to blow my winnings in the casino. It just rubbed me the wrong way by what customer service said. Looking back, I should have asked further questions or went on the website so the majority falls on me. Seemed like an OK book. Just like the guy said before me. What happened?Comment -
Most sportsbook's customer service departments could stand a little bit of improvement in some type of fashion. However, WSEX, TheGreek, BetJamaica and Matchbook are all outstanding if you need their assistance.Comment -
wow, after reading earlier on here about them being one of the few that will still take a cc deposit, I signed up but never got the email back from them to activate...maybe that's a good thing?!Comment