The Greek WTF?!?!?!?!

Facepunch · 08-14-10, 11:00 PM

I call them up and they say that the guy that deals with stuff like this is out and he will not be back until tomorrow.

PRC · 08-14-10, 11:03 PM

They'll get it fixed. Call em tomorrow.

Intuitive_Edge · 08-14-10, 11:12 PM

-8k

Facepunch · 08-14-10, 11:13 PM

Hope so.

Facepunch · 08-14-10, 11:14 PM

Originally posted by Intuitive_Edge

-8k

Yup I literally opened the account less than 12 hrs ago.

CrimsonQueen · 08-14-10, 11:15 PM

Oh man... that's gotta be the worst feeling in the world... you think you're up and really you owe the book 8000 bucks.

They better be able to fix it tomorrow... update us when they do!

Facepunch · 08-14-10, 11:16 PM

I will definitely update.

bachngocduong · 08-14-10, 11:21 PM

hell owe the book 8k you got good credit

durito · 08-14-10, 11:28 PM

You ever do a ********** at betjm?

csm506 · 08-14-10, 11:45 PM

call'em tomorrow they should fix your issues I had the greek for a long time and they always paid and had good customer support. GL

makaveli66 · 08-14-10, 11:50 PM

Does Betjamaica or betphoenix or youwager give anyone anyone trouble when cashing out?

SBR Lou · 08-15-10, 12:26 AM

Originally posted by durito

You ever do a ********** at betjm?

Keep us posted on the result of the conversation w/ mgr tomorrow.

If you'd like to send your account # to help@sportsbookreview.com, we can also try to help connect the dots.

RPP · 08-15-10, 12:28 AM

So its going to transfer $8,000 from your checking account?

onlooker · 08-15-10, 12:30 AM

Let us know how it turns out.

Kaabee · 08-15-10, 01:13 AM

i wouldn't sweat it too much, these guys are world class

Facepunch · 08-15-10, 08:01 AM

Just made a phone call, and was told to call back...... Again.

Balance still at -8,729

Facepunch · 08-15-10, 08:36 AM

Ok, Third call....

They fixed my account. I now have the money, and the graded wagers for last night. When I asked what the problem was, or how it could have been so terribly wrong, she said that it was just an error in data entry. I am not sure I am 100% satisfied. If I ran a book and made that big of a mistake I would give something , like a $25 dollar free play as an apology for having to waste so much time and make so many calls. I didn't ask for one or anything, and didn't expect one, I am also not a high roller by any means, so I am sure that they could give or take my business without a blink of an eye.

All in all the customer service was pretty good, I had a bit of trouble understanding the lady and when I spoke there was an echo that kind of threw me off. But now I am nitpicking.

Important thing is that I have my money, my account is secure and they apologized for making an error. There are many books out there that would be worse.

I seem to have problems like this a lot. When I tried to put more money back into my BookMaker account at the beginning of baseball season, they said that I owed them 2,400 dollars from a bad check. I said that was impossible since I have never deposited with a check in my life. They took a full business day to get back to me and tell me that it was a mistake and that some guy with the same name as me had stiffed them. I do not use them anymore because when I inquired about it the guy took kind of an aggressive tone with me as if he had proof that I was the stiff. He stopped short of threatening me, but was pretty hostile. I still get heated every time I get a cold call from them because it reminds me of the whole ordeal.

I will post again if the Greek gives me any more issues.

SpiderMonkey · 08-15-10, 10:22 AM

Originally posted by Facepunch

Ok, Third call.... They fixed my account. I now have the money, and the graded wagers for last night. When I asked what the problem was, or how it could have been so terribly wrong, she said that it was just an error in data entry. I am not sure I am 100% satisfied. If I ran a book and made that big of a mistake I would give something , like a $25 dollar free play as an apology for having to waste so much time and make so many calls. I didn't ask for one or anything, and didn't expect one, I am also not a high roller by any means, so I am sure that they could give or take my business without a blink of an eye. All in all the customer service was pretty good, I had a bit of trouble understanding the lady and when I spoke there was an echo that kind of threw me off. But now I am nitpicking. Important thing is that I have my money, my account is secure and they apologized for making an error. There are many books out there that would be worse. I seem to have problems like this a lot. When I tried to put more money back into my BookMaker account at the beginning of baseball season, they said that I owed them 2,400 dollars from a bad check. I said that was impossible since I have never deposited with a check in my life. They took a full business day to get back to me and tell me that it was a mistake and that some guy with the same name as me had stiffed them. I do not use them anymore because when I inquired about it the guy took kind of an aggressive tone with me as if he had proof that I was the stiff. He stopped short of threatening me, but was pretty hostile. I still get heated every time I get a cold call from them because it reminds me of the whole ordeal. I will post again if the Greek gives me any more issues.

Greek is the best IMO.
Only issue I ever had was not having been informed that there was a 4x roll on transfers from Matchbook [and I had transferred a ton from there]. No CS person told me, and its no where on their site. I had assumed a 2x roll.

Santo · 08-15-10, 10:35 AM

Sounds like somebody just mistyped an account number, though you'd think having an account -8k might raise some red flags.

Pokerjoe · 08-15-10, 01:24 PM

Sounds like some guy with the same name has gotten around.

Facepunch · 08-15-10, 01:29 PM

That's what I am thinking Pokerjoe. I have never stiffed in my life, and the last two books I open an account at I get these problems.

username474 · 08-15-10, 05:32 PM

I think this has to be the case. Do you have a common name?

Facepunch · 08-15-10, 09:56 PM

yeah it is pretty common , I think i saw where it was top 20 for the world.

On a positive point I have never had wins graded so quickly. Just to test I refreshed like 1 minute after the end of the game and it had already graded.

korbal29 · 08-15-10, 11:05 PM

maybe bad karma if you said it was 2 times that happened!

steve18 · 08-15-10, 11:59 PM

Never heard a story like this before, but people are human. Glad you got it resolved.

chunnnn2010 · 08-16-10, 12:18 AM

How can a player owe a book 8k? that's impossible. I have never seen that case before.

wtt0315 · 08-16-10, 12:19 AM

they will give you no trouble. samethng happen to me at bejam once fixed it quickly in a couple mins

Climate · 08-16-10, 02:12 AM

Greek is fine. A ok in my book.

hockeyhy · 08-16-10, 01:05 PM

This kind of stuff has happened at bank accounts at legit American banks (happened to me a few years ago, they accidentally debited 3k from my bank account), it's nothing to worry about as long as they fix it.

Ralphie1412 · 08-16-10, 01:16 PM

I wouldnt have even flinched if this happened. It was clearly a computer error.

Makeit77 · 08-16-10, 02:06 PM

Man... thats bad.. clearly an error!